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There are frequent updates to the QuickBooks Previous versions these days. After which QuickBooks stopped opening and reinstalling gives the QuickBooks Error Code 1712. QuickBooks Error Code 1712 usually shows-up while installing the QuickBooks into the main or primary or host or server computer. Generally, it appears with a warning message as shown below:-

We’re sorry! Something went wrong with your installation.

Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

QB Error 1712 Description: One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

QuickBooks Error Message 1712 - Screenshot

Why QuickBooks Error Code 1712 Occurs?

QuickBooks error code 1712 may error after installation or uninstallation of any program which requires a reboot after the process or you can also see this error after a QuickBooks update. See some more possible causes behind to this error.

  • You have damaged data files in your QuickBooks desktop.
  • There are few changes that have been made to software within the same computer.
  • You are trying to install your QuickBooks in a coded or damaged folder.
  • Some malicious software such as adware, spyware, and viruses attack.
  • There is some registry errors or corruption in your software.
  • An update to the QuickBooks Software

Read Also: How to fix QuickBooks error 17337?

Quick Steps to fix QuickBooks Error code 1712?

Follow the steps shown below to resolve this issue: –

  1. Reboot or restart the computer.
Reboot or restart the computer - Screenshot
  1. Use the ‘Task Manager’ to close all the running QuickBooks version in the background.
Close all the running QuickBooks version from the task bar - Screenshot
  1. Try again to install the QuickBooks.
Install the QuickBooks desktop - Screenshot

Installing a version from a previous setup can help as well.


In case, the error pertains – Add or create a Windows user with Administrator rights, then attempt QuickBooks installation. You can also take help from QuickBooks error support team.

Few other advanced troubleshooting steps

If you are not happy with the above given solution method then perform these advanced solution methods to resolve QuickBooks error 1712.

Solution 1: Download and install QuickBooks Desktop

Download and install QuickBooks Desktop - Screenshot

You may also read: How to Fix QuickBooks Error Code -6147, 0?

Solution 2: Use QuickBooks Install Diagnostic Tool

Download QuickBooks Installation Diagnostic Tool - Screenshot
  • Visit to the official website of Intuit.
  • After that search for QBInstall tool.
  • Once you get it, Download QBInstall diagnostic tool on your computer.
  • Once the tool is downloaded install it.
  • Close all the system applications and the background application to run the QuickBooks install diagnostic tool
  • Right click on QBInstall diagnostic tool and then choose open.
  • Find the option labeled as “I am having problems installing QuickBooks”.
  • Now choose the OK tab.
  • Finally reboot your computer system to ensure that all the changes you made are correct.

Solution 3: Execute the ‘Quick Fix my Program’ from the QuickBooks Tools Hub

QuickBooks Tools Hub - Screenshot
  • Firstly, close your QuickBooks desktop and download the QuickBooks Tool Hub file.
  • Save the file on your system where you can easily find it.
  • Now open the downloaded file named with QuickBooksToolHub.exe file.
  • You need to follow the on-screen commands to install the tool.
  • Once the installation process completes open the tool hub.
  • Now in the QuickBooks Tools Hub, you need to choose the Program problems and also choose the Quick Fix my Program.
Run Quick Fix My Program - Screenshot
  • Finally try to install QuickBooks once more.

I hope these quick steps helped you to resolve your ongoing problem within QuickBooks. If still QuickBooks Error code 1712 is not resolved then you may connect with our QuickBooks installation support team @ +1-844-405-0907 and get instant assistance from our certified ProAdvisors.


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