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QuickBooks error code 557 isn’t a common error. Thus, it might get a little confusing for QuickBooks users to tackle through it. This error generally occurs when downloading payroll updates after updating QuickBooks to the latest release. This error usually occurs due to incorrect syntax or commands that might be seen due to low quota within the disk or lack of area.

Error Code:Error 557
Error Name:QuickBooks error 557
Description:Error 557: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience
Developer:Intuit Inc.
Applies to:Windows XP, Vista, 8, 7

Getting rid of this error manually gets quite tiresome, one has to be extra careful else there is a risk of the loss of the information and data. Maintaining a correct and exact record of the data and other things is quite difficult but this is a legal requirement and has to be done. So, let’s start with understanding the error and then moving ahead to resolve it. However, if you need any sort of technical assistance at any point in time, feel free to reach out to our technical support team, by ringing us up on +1-844-499-6700, and our technical support team will help you out with all your QuickBooks queries.

Read Also: How to Fix QuickBooks Error 6129, 0?

What is QuickBooks Error Code 557?

QuickBooks Error 557 is a common error which when occurs, your screen receives a message saying ‘QuickBooks has encountered a problem and needs to be closed. We are sorry for the inconvenience’. It applies to Windows XP, Vista, 7, and 8.

QuickBooks error 557

However, QuickBooks is quite easy to use but there are some errors which need a lot of troubleshooting. A couple of steps can help us get rid of this error. These errors can occur because of the wrong syntax, or commands which may have occurred because of the low quota within the disk or lack of area. In the same way, some errors are designed, associated with payroll, and Error 557 is one of them.

Why QuickBooks Payroll Error 557 occurs?

QuickBooks makes it easy for you to pay your workers as this is the most important things for your business and QuickBooks becomes your partner in that. We need to keep in mind that with each alternative computer code, QuickBooks updates itself so that it can satisfy the needs of all users. In this case, if a wrong configuration setting has been done, QuickBooks will face Error 557. Other potential causes behind the occurrence of QuickBooks error code 557 are:

  • In case you mistakenly or knowingly abort the installation process.
  • Another potential cause behind the occurrence of such an error can be if you have deleted the QuickBooks directory file.
  • Just in case the system gets damaged due to any sort of virus or malware attack.
  • Sudden power surge or unplanned system shut down.

Important Points to Remember

You need to keep the following points in mind:

  • Make sure that the QuickBooks payroll subscription is still active
  • Another essential point is to ascertain that the payroll tax table is updated
  • You also need to keep in mind that always create a company file backup before restoring the system to avoid any sort of data loss
  • Furthermore, install the latest QuickBooks updates after windows restoration to prevent further issues
  • Moreover, verify that your system meets the minimum system configuration requirements for the application to function properly

See Also: How to Fix QuickBooks Error 6190 and 816?

How to Fix QuickBooks Payroll Error 557?

You can follow the following steps to troubleshoot QuickBooks Error 557:

Solution 1: Restore your system

  • Turn on the system and log in as administrator
  • From the beginning button, head to the programs cluster
  • Select Accessories possibility, and decide on the system tool possibility
  • After System tools possibility, navigate to system restore possibility
restore system file-error code 557
  • A new screen will appear with the choices you have to pick to restore your system. Now, click on the successive button
  • Click on ‘on the list click a restore point
  • Note: Select the foremost recent time in order to restore the system
System Restore window
  • Here you will find a confirmation window, now click on the successive button once again
  • As soon as you click, the restoration method shall begin
  • After these steps, restart your system and open QuickBooks code.

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Solution 2: Make necessary changes to the windows registry

  • Start the system and type command in search box
  • Hold Ctrl + Shift keys and hit Enter
  • You will now be taken to the permission panel
  • Click Yes
  • The recording machine will open with a blinking indicator. So, type ‘regedit’ and click Enter
Regedit - QuickBooks payroll Error code 557
  • Choose Error 557- related key in the written record editor
  • Choose Export from the File menu
  • In the Save In the List, select the folder wherein you would like to avoid wasting the QuickBooks backup key
  • Type A name for your computer file in the File Box name, For example- QuickBooks backup
  • Ensure that ‘Selected branch’ is chosen in the Export range box
Backup and restore registry - Error 557 QuickBooks
  • Click on Save
  • File will be saved with a .reg file extension
  • Now, you will have the backup of your QuickBooks-related written record entry

Solution 3: Update QuickBooks to the latest release

  • The very first step is to open the QuickBooks desktop.
  • Once done with that, head to the help menu and click on update QuickBooks desktop.
Update QuickBooks - Error code 557
  • The user is then required to click on Update now tab.
Update now tab
  • Followed by checking on the reset update
  • Also, click on get updates tab.
Get updates option - QuickBooks error 557
  • This process might take some time to update the QuickBooks accounting software.
  • After you get the update notification, make sure to reboot the system to save changes and check if the issue gets resolved.

Solution 4: Enter QuickBooks Service Key

  • This process requires the user to open QuickBooks
  • Once done with that move to the employee menu.
  • After that, click on my payroll services
  • And then, choose manage service key.
Manage service key in QuickBooks
  • The user is then required to pick the edit tab at the bottom of QuickBooks service keys Window
  • Once done with that make a note of the service key.
  • And go for add tab
  • Now, enter the service key.
  • After that click on next tab
  • Hit the finish tab.
  • And head to OK tab on the payroll update message.
  • At the end ensure that the service status shows active
  • Conclude the process by clicking on next tab and checking if the issue gets resolved

Read Also: How to Fix QuickBooks Error Code 3003?

Solution 5: Reactive the expired subscription

Just in case your QuickBooks subscription is expired, then make sure to reactivate it. process involves the following steps:

Method A: Subscription Activation through QuickBooks

  • You need to first launch QuickBooks on your system.
  • After that, click on the help tab in the top menu bar
  • Once done with that, activate Quickbooks from the dropdown menu
  • Now, enter the product and license information in the provided fields in the new window
Payroll subscription is set to active
  • And then, click next to continue with the activation process
  • Complete the activation by performing the onscreen instructions
  • After you have activated it, you will regain full access to QuickBooks functionalities.

Method B: Subscription Activation via QuickBooks official website

  • You need to first open the web browser and navigate to QuickBooks official website
  • After that click on the sign in tab and enter the login credentials
  • Now, select products and services from the main menu
  • Select the subscription you wish to activate from the list of products
  • And then, enter the necessary information including product and license details.
  • Now, click on activate to complete the process
  • Towards the end, the subscription will be active and ready for use.


All the steps above can resolve your error. In case you are seeking any further assistance, you can connect with the best QuickBooks professionals in the industry. Our QuickBooks payroll customer service professionals will help you find the reliable and easiest solution to your problem.

Dial our technical support number +1-844-499-6700 and our experts will assist you in right manner.


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Some FAQs related to QuickBooks Error 557

What is QuickBooks Error 557?

QuickBooks Error 557 is a runtime error that occurs when the software encounters a problem while trying to access the company file. This error can prevent users from accessing their financial data and cause significant inconvenience.

What causes QuickBooks Error 557?

QuickBooks Error 557 can be caused by several factors, including incorrect configuration settings, outdated software, damaged or corrupted company files, and conflicting software or hardware.

How can I fix QuickBooks Error 557?

To resolve QuickBooks Error 557, you can try a few troubleshooting steps such as updating QuickBooks to the latest version, repairing the company file, and disabling any conflicting software or hardware. If these steps do not work, you can also try reinstalling QuickBooks or contacting QuickBooks support for assistance.

Can I prevent QuickBooks Error 557 from happening again in the future?

To prevent QuickBooks Error 557 from occurring again in the future, it’s important to regularly maintain and update your QuickBooks software, as well as regularly backing up your company files. Additionally, you should avoid installing conflicting software or hardware, and keep your computer system free from malware and other harmful programs.

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