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How to Fix QuickBooks Error Code 15107 (Damaged update Error)

How to Fix QuickBooks Error Code 15107 (Damaged update Error)

Here’s we have explored the way to resolve QuickBooks error code 15107

QuickBooks error code 15107 shows up when the QuickBooks is damaged. Well, payroll errors are usually experienced when updating or installing payroll. However, this particular technical glitch can also be seen when the user experiences any registry issues. In this article today, we are going to discuss the complete information about the QuickBooks payroll update error 15107, its triggers, and solutions.

You may get the following error message on your desktop screen:

QuickBooks error code 15107 prompt

Thus, if you are interested in learning the complete set of steps to eliminate QuickBooks error 15107 permanently, make sure to read the piece of writing till the end. You can also consult our tech support professionals at +1-800-360-4183 and they will provide you with immediate support and assistance.

You may see also: How to Resolve QuickBooks Error Code 6189, 816

What Instigates QuickBooks Error 15107?

As we mentioned earlier, there can be certain factors, particularly triggering the QuickBooks error 15107. So, here is a list of the most common factors.

  • One of the major reasons can be if the payroll files are damaged or corrupted
  • In case any damage occurs to the registry files then you might experience this issue
  • The user can also end up in this particular error if the firewall configurations are blocking the connection
  • Moreover, if the software update closes abruptly then it could land you into such an error

Common signs of QuickBooks Error code 15107

Identifying the error becomes easy, once you are aware of the signs and symptoms. Check out the common signs of the QuickBooks error code 15107.

  • An error message popping up on the screen is a common sign of this error
  • In case the update file cannot be accessed, then it indicates QuickBooks error code 15107
  • Moreover, if the software isn’t properly configured to the newest version, then you might come across this issue

Comprehensive solutions to QuickBooks Error 15107

Once you are aware of the factors triggering and signs to identify the issue, it is time for you to perform the necessary steps to eliminate the error permanently. Here are some of the most effective steps that you can implement.

Read also: Fix QuickBooks Update Error Code 1328

Technique 1: Uninstall and reinstall QuickBooks in selective startup

Uninstall and reinstall QuickBooks to resolve error 15107
  • Initially open the run box.
  • Followed by clicking on Windows + R keys
  • You further have to type MSCONFIG and click on ok tab
  • Later on, look for the general tab and select it
  • Now choose selective startup mode.
quickbooks in selective startup mode
  • Followed by unmarking the load startup items option.
  • Click on the ok tab
  • And also hit the restart option.
  • Now, Uninstall and reinstall the QuickBooks desktop software.
  • Once you are done with that perform the steps for switching to normal startup mode
    • Hit the apply and ok tabs respectively
    • And also reboot the system to save changes
    • At first, enter msconfig and click on ok tab after accessing windows + R
    • And click on select normal startup option
select normal startup for quickbooks error 15107

Technique 2: Install digital signature certificate

  • along this process, the user needs to head to the following path: C:\Program files (x86)\ Intuit\QuickBooksXX (XX means the QuickBooks version being used)
  • Followed by typing QBW.exe in the search bar
  • The next step is to right click the QBW32.exe file from the open list and also click on properties
  • Now, the user should find the digital signatures
QB32 properties digital signatures details
  • And select intuit from the list
  • Followed by clicking on the details tab
  • Also, go for the view certificate tab and also the install certificate option
install certificate for QuickBooks
  • The user should then hit the finish tab
  • And reboot the system to update the changes
  • Now, try to download the update to check , issue is resolve

See also: How to Solve QuickBooks Payroll Update Error 15102

Technique 3: Download the QuickBooks update again to fix the error code 15107

  • Here, the user needs to first shut down QuickBooks
  • After that head to the path: “C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks <version>\Components”
  • Once done with that look for the folder with name “DownloadQBxx”, where the xx is the version of QuickBooks desktop.
  • Followed by changing the folder name to “DownloadQBxx.OLD”.
  • After that reopen QuickBooks
  • And also click on help tab
  • The user should then head to update QuickBooks desktop
update QuickBooks desktop to the latest patch
  • And also click on update now tab
  • The next step is to reset the updates and check box to roll back the update
reset the updates for quickbooks desktop
  • After that download the latest updates and wait for the process to finish

Read Also: How to Troubleshoot QuickBooks Error 15xxx series

Technique 4: Restart your computer system

At times a basic restart of the system can work in eliminating the error permanently. Thus, we suggest you try to reboot the system once and then check if the error continues.

Technique 5: Run reboot.bat file

Did you know that running the batch file named Reboot.bat in the QuickBooks folder can effectively fix the issue. The steps that can be performed in such scenario are as follows:

run reboot.bat as admin
  • Head to the QuickBooks folder.
  • You can right click on QuickBooks icon and click on the properties tab to choose open file location tab.
  • Once in the QuickBooks folder, look for reboot.bat file and then right click and select run as admin tab.
  • Wait for the process to end.
  • And towards the end, run QuickBooks and try the update process again by clicking on the help tab and selecting the update QuickBooks desktop option.

Also See: How to Reinstall QuickBooks for Windows Using Clean Install

Technique 6: Perform a QuickBooks Clean Installation

  • The very first step in this process is to download clean install tool and save it on the desktop
clean install utility in quickbooks
  • After that double click the QuickBooks_clean_install_utility.exe file to open the setup file
  • The next step is to click on the permission dialog box after going through the license agreement
  • This will direct you to another box, where you need to click on it and also select the continue tab
  • Once done with that click on ok tab and this would resolve the issue

Technique 7: Normal startup mode

You can try switching to normal startup mode using the steps below:

Type msconfig in Run box
  • At first, try to access the run box by pressing windows + R.
  • Further, enter msconfig and click on ok tab.
  • You now have to look for normal startup mode and click on it.
  • Also, click on the apply tab and hit ok tab.
  • Lastly, reboot the system to save changes.

Also Read: How to Troubleshoot the QuickBooks Error Code 15101?

Technique 8: Download and install QuickBooks tool hub

To make error fixing easier for the users, Intuit has provided the users with QuickBooks tool hub, which is a one-stop solution to all your QuickBooks tool needs. You can download the QuickBooks tool hub using the steps below:

QuickBooks tool hub
  • Download the QuickBooks tool hub from the official Intuit website.
  • After that save the file where you can access it easily.
  • Now, double-click the QuickBookstoolhub.exe file and start the installation process.
  • The installation process might take time and would require you to perform the onscreen tasks.
  • Double-click the tool hub icon to open it.

Access Quick Fix My program

Quick fix my program - QuickBooks error code 15107
  • From Tool hub, select the program problem tab.
  • And choose to run Quick fix my program option.
  • Wait for the tool to complete its task.
  • And after it is complete, reboot the system.

Access QuickBooks file doctor tool

  • In the tool hub, choose the company files issue tab.
  • After that, click on the file doctor program and run the program.
QuickBooks File Doctor - Error code 15107
  • You now have to choose the name of the company in which an error occurs from the list.
  • Also, check the file and network.
  • You can further press the continue tab.
  • And also enter the admin password.
  • Heading forward, scan the folder which contains the company file.
  • And wait for the scan process to end.
  • Check if the issue still exists or not.

Technique 9: Configure internet explorer and security

You can try to configure the Internet Explorer and security protocol by performing the steps below:

  • At first, open Internet Explorer on the system.
  • After that right-click the settings tab.
Configure Internet Explorer Settings
  • Followed by selecting tool option in settings.
  • And further, click on internet options in the tools dropdown menu
  • You need to further click on the security tab.
  • In the internet option, check the website zone.
  • Now, check for the system date and time and also the cipher strength.
  • Lastly, update the settings of internet explorer.

Also Check Out: How to Rectify QuickBooks Error 15241 (Payroll update didn’t complete successfully)?


Coming towards the end of the segment, we believe that the reader might be able to eliminate the QuickBooks error code 15107 successfully using the set of steps listed above. You may reach out to our 24/7 QuickBooks Payroll error support professionals connect with our tech professionals right away at +1-800-360-4183 who work round the clock in providing instant support and assistance for all QuickBooks issues.

Other helpful topics:

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What is QuickBooks error 15107?

You can face QuickBooks error code 15107 when you are unable to download the payroll updates. It appears on the screen stating “The payroll can’t be initialized”. You can also experience this issue if the Internet Explorer settings are set incorrectly.

Does restarting system can fix QuickBooks error 15107?

In case you can across the error code 15107 due to some minor issue, then it can be resolved by performing a mere reboot or else you can go for clean installation.

How do I fix the QuickBooks payroll error 15107?

You can fix the payroll error 15107 by:
1.       Exit QuickBooks
2.       Access QuickBooksXX components by heading to C:/Program/Data/Intuit.
3.       The version of QuickBooks is shown by XX.
4.       Launch the QuickBooks desktop software and go for the update QuickBooks desktop option under the help menu.
5.       You can then click on the update now tab.
6. And further click on reset update and get updates option
7.       Wait for the process to end and reboot the system.

QuickBooks Install Error 1712 – Comprehensive Guide

QuickBooks Install Error 1712 – Comprehensive Guide

Errors hampering the smooth working procedure can be extremely annoying. One such error that we are going to highlight in this piece of writing is the QuickBooks install error 1712. This is basically an install error that you might land into when trying to install QuickBooks accounting software or install the updates. QuickBooks error code 1712 can be experienced when you try to install QuickBooks software in a corrupted folder or when the operating system has been damaged. Errors in QuickBooks are often encountered due to a handful of reasons and same goes with the QuickBooks error code 1712.

QuickBooks Install error 1712

To help you with the fixation of such an error in QuickBooks, here we are with this piece of writing, which will spill the beans on the causes and fixes of the QuickBooks install error code 1712. You can continue reading this piece of writing, to identify the factors triggering this issue and the measures that can be performed to eliminate the bug from the root cause. On the contrary, if you do not have sound knowledge about implementing the fixes, then in that scenario, feel free get on a call with our technically sound QuickBooks professionals via our toll-free customer support number i.e., +1-800-360-4183 and our team will help you with elimination. Having said that, let us explore more about the QuickBooks error code 1712.

You might find this helpful: How to Fix QuickBooks Error Code 15107 (Damaged update Error)

Insight into QuickBooks error code 1712

Before you delve deep into the QuickBooks error code 1712, it is sensible enough to get a brief about the QuickBooks error code 1712 and understand what it is all about. As mentioned earlier, this is an install error that occurs with a warning message appearing on the screen stating:

Intuit QuickBooks Desktop InstallerWe’re sorry! Something went wrong with your installation.

Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

As a consequence of this issue, one might experience slow system performance. You can expect such an error when trying to install QuickBooks desktop in a corrupted folder or the operating system is damaged. This particular technical glitch can also affect the system’s performance, and it becomes crucial to deal with this issue as quickly as possible. To culminate this error, you simply need to install the program on another path instead of the default location after uninstalling the currently installed software.

Triggers to QuickBooks error code 1712

Every error occurs due to a bunch of reasons, and the same theory applies to the QuickBooks error code 1712. This error can be a consequence of the following factors:

  • If you try to install QuickBooks without uninstalling the previous QuickBooks version.
  • Another possible trigger for the same can be if there is any corruption in the registry.
  • Be prepared for this issue, if any malware attack is experienced by the software or system.
  • You can bump into this sort of issue if there are certain changes made to the software within the same system.

Don’t miss this one: How to Eliminate QuickBooks Error Code 6155, 0?

Signs and Symptoms of QuickBooks install error 1712

The following can be the signs and symptoms of the QuickBooks install error 1712 that might help you in identifying the issue. Let us explore those signs one by one:

  • If you see a blue screen appearing on the display, be prepared for such an error.
  • Moreover, if any input or output error occurs.
  • Expect this issue if the software freezes again and again or if the system isn’t responding properly.
  • Another sign can be if an HTTP error appears again and again.
  • You can also expect a similar issue if the laptop or system is not working properly.
  • Not proper QuickBooks desktop installation is another common sign.

Essential Steps to Implement Before Fixing

Before you start performing the steps, try checking out the below steps:

  • Try Rebooting the system.
Reboot or restart the computer - 1712
  • Make use of the task manager to close all QuickBooks versions running the background.
Closing QuickBooks from task manager
  • Try installing the software one more time.
QuickBooks connection diagnostic tool insall-Error code 1712

You can also check: QuickBooks – Application with Revoked Certificate

Troubleshooting Methods to rectify the error

You can try implementing the below enumerated steps and procedures to get rid of the QuickBooks error code 1712. Let us explore each of the procedures one by one:

Technique 1: Perform Windows Update

You can try incorporating the steps to update the windows operating system to the latest update. The steps involved are:

Install windows update - Error code 1712
  • Start off by clicking on the start tab and accessing the system settings.
  • Furthermore, select update and security in the settings.
  • Pick the option stating windows updates tab.
  • You now have to move to the windows update and check if the updates are available.
  • In case an update is available, click on the get updates option to download and install it on the PC.

Technique 2: End all processes in the task manager

At times the processes running in the background can trigger an error in QuickBooks. One can try to terminate all processes in the task manager. The steps to be performed are as follows:

QBW32.exe process - QuickBooks error code 1712
  • Initiate the process by clicking on the Ctrl + Shift + Delete keys simultaneously.
  • Further, click on the processes tab.
  • You now have to pick the option to end the process in the task manager.
  • Conclude the procedure by rebooting the system.

Technique 3: Track the application data in the registry

Another effective measure is to try performing the steps to track the application data in the registry. The steps to be incorporated are as follows:

HKEY CURRENT USER - Error code 1712
  • Kick start the process by searching for the regedit.exe file.
  • Later on, you need to enter the path HKEY_CURRENT_USERSSoftwareMicrosoftWindowsCurrentVersionExplorerUSer Shell folders.
Fix Windows Registry key - Error code 1712
  • You now have to click on the entry AppData twice.
  • Once done with that, make sure to change the original value with the local profile path.
  • Towards the end, you need to reopen QuickBooks and identify the error.

Other Related Article: QuickBooks error code 6000, 832 – Fix with professional guidance 

Technique 4: Reinstall QuickBooks Desktop

You can try reinstalling QuickBooks, as often reinstalling QuickBooks resolves the error up to certain extent. The steps you need to perform are:

  • Start by downloading the latest QuickBooks desktop application from the official intuit website.
  • Later on, choose changes and head to the product edition.
Download QuickBooks - Error code 1712
  • Pick the latest version.
  • Click on the download option.
Download QuickBooks Enterprise

It should be noted that if all the above-given methods don’t fix the issue for you, add or create the windows user with admin right and they install QuickBooks again.

Technique 5: Give admin rights needed

Insufficient admin rights can lead to certain bugs. Thus, assigning giving admin rights is something we suggest. Try performing the steps below:

  • Click on the window start menu and enter the control panel.
  • You now have to proceed to the user accounts in the control panel.
  • Once done with that, look for the QBDataServiceUserXX. In QuickBooks Desktop 2020, look for QBDataServiceUser30, and in QuickBooks Desktop 2019, look for QBDataServiceUser29.
Full control of QBdataserviceuserxx
  • Select admin under change account type.
  • Save all of the changes, click on the apply tab.
  • Perform the onscreen instructions for QuickBooks database server manager that you are using.

Technique 6: Make use of the QuickBooks tool hub program

QuickBooks tool hub program is an ideal solution to many QuickBooks-related errors. You can continue with the steps below:

QuickBooks tool hub file - Error code 1712

Step 1: Run the quick fix program from the QuickBooks tool hub

Downloading and installing the QuickBooks tool hub to access the quick fix my program. The steps involved are as follows:

  • Begin the process by closing the QuickBooks software.
  • Download the QuickBooks tool hub file, and save the file where you can easily find it.
  • Open the file downloaded in the steps above.
  • Perform the onscreen steps to install and agree to the terms and conditions.
  • When the installation finishes, double-click the icon on the Windows desktop to open the tool hub.
  • In the QuickBooks tool hub, choose the program problems.
  • Select the Quick fix my program
Quick fix my program
  • Conclude the process by retrying installation of QuickBooks desktop.

Step 2: Use QuickBooks Install Diagnostic tool

You can open the tool hub program on the system and navigate to the installation issues tab. Further, select QuickBooks install diagnostic tool.

  • You now have to download QuickBooks install diagnostic tool and install it on the system.
Choose QuickBooks Install Diagnostic tool
  • Furthermore, close all the applications that are running in the background.
  • Run QuickBooks install diagnostic tool.
  • Also, find I am having problems installing QuickBooks and choose ok tab.
  • Towards the end, reboot the program.

Also Read: QuickBooks Error Code 15276 – Tried and Tested Solutions 

To Wrap It Up!

Eliminating the error code 1712 in QuickBooks is pretty easy, once you implement the steps enumerated above. Just in case you land into the same error even after incorporating the steps above, then feel free to get on a call with our technically sound experts at +1-800-360-4183. Getting assistance from a bunch of professionals can help in eliminating the error code from its root cause. Feel free to connect with us, whenever you need our support services.


FAQs Related to QuickBooks Install Error 1712

What is QuickBooks Install Error 1712?

Install errors occur when the user tries to update or install QuickBooks. You can experience the error 1712 when installing QuickBooks.

Why Install error occurs in QuickBooks?

Install errors in QuickBooks occur if the windows registry is corrupt. Or in case there is any sort of virus or malware infection.

What is QuickBooks tool hub?

QuickBooks tool hub is one stop destination for all your QuickBooks related tool requirements. Moreover, you can access multiple QuickBooks related tools under QuickBooks tool hub and it eliminates the need to download multiple tools.

How do I fix an unrecoverable error in QuickBooks?

To fix unrecoverable errors in QuickBooks, you can also try opening QuickBooks with windows closed. This will further fix the issue up to certain extent. Or you can check out our detailed blog to fix unrecoverable errors in QuickBooks.


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How to Troubleshoot Multi-User issues in QuickBooks for Mac?

How to Troubleshoot the QuickBooks Error Code 12157?

How to Troubleshoot QuickBooks Error Code 15215?

How to Perform a Clean reinstall for QuickBooks POS for desktop?

How to Troubleshoot QuickBooks Error 108?

How to Troubleshoot QuickBooks Error 108?

QuickBooks accounting software offers numerous tools and features to the users for managing accounts and other business operations. This accounting software involves numerous codes and algorithms, and this makes it prone to errors can glitches. These can be encountered while managing their bank account in QuickBooks Online. The errors can occur due to technical issues or due to some faults at the banking end. It is not uncommon that QuickBooks users encounter technical glitches, and look for technical assistance to get rid of such errors. One such banking error is QuickBooks Error 108. If you are also facing such error, then this article might be helpful to get rid of this error.

We have come up with this article, with an aim to troubleshoot this error and also find out the real causes behind the same. Thus, if you want to explore the troubleshooting steps, then stay tuned to the article until the end. However, you can contact our QuickBooks online support team anytime to save your time and effort. Give us a call at +1-800-360-4183, and we will provide you with instant support and guidance.

Related Article: How to Fix QuickBooks Error 6000, 301?

What Leads to QuickBooks Error 108?

You can bump into QuickBooks error code 108 due to a handful of reasons. Let us evaluate each of the reasons one by one:

  • In case the bank generates any kind of message requiring the user’s action.
  • Or in case the problem in logging in into the bank account arises due to various reasons just like, invalid username or password.
  • Another reason can be if the user is unable to smoothly connect with the bank server.
  • Any kind of issue with the bank server might lead to such an error.
  • Lastly, in case the user has installed more than one version of QuickBooks.

How to Identify QB Error 108?

To identify the error, you can make a note of the symptoms that might appear such as:

  • The first symptom can be an error message displayed on the screen.
  • The next symptom can be that the user is unable to work on QuickBooks.
  • Or the QuickBooks program window crashes.
  • Also, in case the PC becomes sluggish.

See Also: How to Fix QuickBooks Error 6000 77?

Methods to Resolve QuickBooks Error Code 108

Well, after exploring the symptoms and causes, it is now time to learn the quick fixes to Error 108. Let us have a look at the methods one by one:

Solution 1- Disable the Pop-up blockers

Disable the pop-up blocker - QuickBooks banking error 108
  • The first step is to ‘login into the website‘ of the bank or financial institution.
  • Now, go through all the notifications or messages. In case the user is unable to read the messages, then the pop-up blocker might be the reason. Thus, disable it and then also check the messages.
  • The next step is to act on the messages or dismiss them.
  • Once done with the above steps, the user is required to ‘visit QuickBooks Online‘.
  • Moving ahead, the user should visit the menu on the left side and then select the ‘Banking‘ option.
  • Now, the user is required to tap on ‘Update‘ on the Banking page.
  • Lastly, the user is required to check if Error 108 QuickBooks is appearing.

Solution 2- Checking the Firewall settings

Windows firewall - QuickBooks error 108
  • To begin with, login to the computer as an administrator.
  • The user is required to ensure that he/she is using the latest version of QuickBooks and also make sure it is up to date.
  • The next step is to verify the Firewall settings, to ensure that it doesn’t block access to QuickBooks company file.
  • Now moving forward, check the internet security settings.

You may also like: How to Fix QuickBooks Error 6123, 0?

Solution 3 – Run system file checker

  • The first step is to click on the ‘Start menu’, followed by typing ‘Command’ in the search bar.
  • Once done with that, the user is required to press ‘Ctrl’ and ‘Shift’ keys simultaneously, and then tap on ‘Enter‘.
  • Now, the user will see a permission dialog box, for which they have to click on ‘Yes‘.
  • Moving ahead, the user will see a black box that will appear with a blinking cursor.
  • After that, the user needs to type ‘SFC/scannow‘ and then tap on the ‘Enter‘ tab.
Type sfc scannow - QuickBooks error 108
  • Once done with the above steps, the ‘System File Checker‘ will commence the scanning process.
  • The last step is to follow the on-screen instructions in order to proceed further.

Solution 4 – Install Windows updates

Update the Windows 10 (Check for updates)
  • The first step is to click on the ‘Start‘ button.
  • Now, type ‘Update‘ in the search bar.
  • Moving ahead, the user will encounter a ‘Windows Update dialog box‘ on the screen.
  • The last step for this process is to click on the ‘Install Updates‘ option, if any of the updates are available.

Solution 5 – Log in to your bank account

  • To start with the solution, log in‘ the bank’s website.
  • After that, look for the ‘KB details‘ in the download transactions.
  • Lastly, by holding the ‘Ctrl key’, enable and run the pop-up blocker.

Solution 6: Checking for the Financial Institution’s Notification

Update transactions - QuickBooks error 108
  • The very first step is to sign into the online banking account from the browser
  • Once done with that, check your bank’s notifications for any that require immediate action.
  • The next step is to clear notifications that don’t need to be addressed.
  • After that, open QuickBooks Online after signing out of your online banking account.
  • And then, from the left side panel of QuickBooks Online, go for Banking.
  • And click on the Update button on the Banking tab.

You may also read: How to Fix QuickBooks Error 6190 and 816?


The above-discussed are the five of the solutions that can be used to do away with the QuickBooks Error code 108. The QuickBooks user can prefer any of the methods and resolve the error. However, in case any problem arises, or if the user is unable to tackle the error even after following the above-enumerated methods, then he/she can consult with our QuickBooks error support technical experts. You can simply dial our toll-free number­­­­­­­­­­­­­­ .i.e. +1-800-360-4183, and our QuickBooks Support team will be there to assist you in a single call.


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FAQs Related to QuickBooks error 108

What is code 108 in QuickBooks?

QuickBooks error code 108 often indicates that there’s a message from your bank or credit card on their website. Messages, especially ones about updates, can block the connection to QuickBooks. You can experience this issue if the system files are corrupt.

How do I fix error 108 in QuickBooks?

Try fixing the QuickBooks error code 108 using the steps below:
·         Check for known issues.
·         You can also verify the bank or credit card’s website status
·         Review the messages on your bank or credit card’s website.
·         Another step you can perform is to clear the browser cache

How do I fix a reconciliation error in QuickBooks?

To fix the reconciliation discrepancy, try performing the steps below:
·         Start by backing up the QuickBooks company file.
·         After that, head to the banking menu and select reconcile.
·         You now have to choose undo last reconciliation.
·         When asked to, choose continue tab and click on ok.
·         Lastly, close reconciliation and open it again to check if it resolves the issue or not.

How to Fix QuickBooks Error H202? [Updated Fixation Methods]

How to Fix QuickBooks Error H202? [Updated Fixation Methods]

Usually when working on QuickBooks, one might land into some or the other QuickBooks error. The reason behind these errors can be the code and algorithm involved in this software. However, one of the best things about QuickBooks is the fact that all the errors can be easily rectified using some set of steps. In this article, we are going to discuss about the QuickBooks Error H202. This particular error if often seen when the user tries to switch into multi-user mode. It is H series error that can be seen in multi-user mode.

In this article, we will be discussing about this error in detail. So, to learn more about such error, make sure to go through the article carefully. In this blog post, we are going to discuss about one of the most reported error codes that is faced by many QB users. However, if you want a group of experts or certified professionals to fix the issue for you, then in that case, you can ring up at our toll-free number i.e. +1-800-360-4183, and our QuickBooks enterprise support team will be there to assist you in fixing the issue for you.

Related article: How to Fix QuickBooks unrecoverable error?

What is QuickBooks Error H202 and why it occurs?

QuickBooks error H202 may appear on your desktop screen when you try to open your company file in a multi-user mode. This error will prevent QuickBooks to perform the given task.

In order to know what causes the error H202, and how to resolve it, make sure to read and understand the complete procedure given below. We ensure that these troubleshooting steps will resolve your Error Code H202 instantly & will provide the best results. 

ProblemYou are trying to work with a company file that is located on another computer, and this copy of QuickBooks cannot reach the server on that computer. (H202)
Problem with multi-user hosting setupQuickBooks could not open the file in multi-user mode. (H202)

The images as shown below is similar to which appears on your desktop.

QuickBooks Error Message H202 -Screenshot


QuickBooks Error Code H202 in Multi-User Switching - Screenshot

You may also like: How to Fix QuickBooks Error 1311?

Possible Causes of QuickBooks Error H202

Discussing some responsible issues that cause QuickBooks H202 errors as explained below: –

  • The main cause behind this error can be if the hosting configuration setting is incorrect.
  • Or in case the QB file setting option blocks to access the company file. Thus, it blocks incoming or outgoing communication.
  • The error can also be seen if there is any damage or having an incorrect .ND files configuration that allows unable to access that allow the database file through QuickBooks.
  • If the QuickBooks software is unable to search the main IP address of host the system or by using some other IP address.
  • A company data file is not communicating easily to the server.
  • If the setting of DNS is improper or incomplete.
  • The QuickBooks service like QuickBooksDBXX/QBCF is not started.
  • Firewall or a security software is blocking the communication to the company file, in such a situation also error H202 is most probable to occur.
  • When a user will try to work with a company file & it is located with a multi –user mode & this replicates the QuickBooks that is unable to reach the server on your system.

Signs and symptoms of the error

The below signs can help the user to identify the error easily.

  • In case the system or the software freezes again and again for a couple of seconds
  • If the user is unable to access multi user mode
  • Or if the user is unable to access the company file on other system
  • Another sign can be if the error itself appears on the screen
  • Windows is performing very slow

See Also: How to Fix QuickBooks Error Code C=272?

Methods to Resolve QuickBooks Error Code H202

To Resolve the error code H202 try to follow one of these given solutions:

Method 1: Download and Run QuickBooks File Doctor tool

In order to Download the QuickBooks File Doctor tool Click Here:

Important Note: If you currently have a version of File Doctor on your computer system (you will certainly see a File Doctor Icon on your desktop screen), you will need to proceed with downloading and installing File Doctor from this article to ensure you have the latest release. It is advised to uninstall any type of previous variations of File Doctor prior to downloading and installing.

Intuit QuickBooks File Doctor tool - Screenshot

First of all, the user needs to download the QuickBooks file doctor on your server. This helps to clear your H202 error in a multi-user mode as automatically. If in case, a user faces an issue the same, try to proceed the Next solution.

Moreover, the user also can download and use QuickBooks tool hub to access the file doctor tool.

Read Also: What is QuickBooks error code 6130?

Method 2: Verifying the QuickBooks hosting

  • The initial step is to open QuickBooks on the hosting system and then select “File” & click on “Utilities“.
Steps to use File doctor tool to fix quickbooks error h202
  • And then, see the list of “Host Multi-User” to Access it, this computer is not hosting the file. Move to the next system. Note one thing don’t change anything on your workstation.
Stop Multi-user access - Screenshot
  • If you see “Stop Hosting Multi-User Access“, select it.
Stop Hosting Multi-User Access - Screenshot
  • Ensure that company file must be closed, click to “Yes” option.

Method 3: Verify the QuickBooks Services

  1. The very first step is to ensure that “QuickBooksDBXX & QBCFMonitor” services and start this.
    • Click on Windows “Start” button.
    • And then press the keys as “Windows + R” keys to run the program.
    • In that running dialog box, type as “MSCand hit “Enter” key.
  2. Service Window: – Scroll down and the presence of QuickBooks DBXX service.
  3. QuickBooksDBXX service is not seen or unable to look forward as.
    • With the help of using Database Server Manager now confirm it and get to installed on a server.
    • Now “Run” your full program on a server, first open the QuickBooks now select and then verified that the hosting is enabled or not.
  4. Give a double-click the “QuickBooksDBXX” service. Then get to confirm what is the Startup type & also the service status begins.
Verify the QuickBooks Services - Screenshot
  1. Now select the “Recovery” option.
  2. Open your computer menu & restart it thus it will automatically restart your “QuickBooksDBXX” service if in case it fails. Do the same for Second failure.
  3. Now “Apply” to save all your changes.
  4. The above steps for “QBCFMonitor” Service, replay it.
  5. Then make a fresh start your QuickBooks software in the multi-user mode on each workstation.
Verify QuickBooks services 1 - screenshot

You may also read: How to Fix QuickBooks Error Code 15270?

Method 4: Ping your server from a workstation

There might be a firewall issue if you see QuickBooks Error Code H202 on one or more of your workstations. To fix the issue Ping your server from each workstation where you are getting Error H202.

Here’s how:

  • On your server computer and workstations, Open the “Windows Start Menu“.
  • After that type Network into the search and then open Network and sharing center.
Network and sharing center- Error code H202
  • After that choose change advanced sharing settings.
  • Ensure that you have selected Turn on network discovery.

Now get your server’s name from your server:

  • First of all, you need to open the Windows Start menu on your server computer.
  • After that type “Run” into the search and then open Run box.
  • After that type “CMD” into the Run window, and then hit on Enter key.
  • Now type “ipconfig/all” into the command window, and then press Enter key.
  • After that search the Host Name in the Windows IP Configuration section. You will find your server’s name is on the right.
Pinging server from a workstation to get server name
  • Now you have to note down the hostname and copy it to a word file so that you can access it quickly.

Test Network Connectivity

This process requires you to head back to the workstation to test the server. The steps involved are:

  • The very first step is to open run window by clicking on the Windows + R in the system where you get the error code H202
  • After that, type CMD in the box, and click on ok tab
  • Once done with that, you need to ping the server
  • Type ping_server name and click on enter tab.
  • You can perform the steps mentioned above on all systems that receive the same error.
  • Just in case the response you receive is slow, then there might be some issue with the network and a repair is required.

Method 5: Download and Install QuickBooks Tools Hub and run QuickBooks database server manager

QuickBooks Tools Hub Icon - Screenshot
  • To begin with, the user is required to download the QuickBooks Tools Hub.
  • And then, move to the browser download list by pressing Ctrl + J keys.
  • The next step is to click on the QuickBooksToolHub.exe.
  • Moving ahead, the user needs to carry out the on-screen prompts to install it.
  • After that, the user is required to open the tool from the desktop icon, once the installation is complete.
QuickBooks Tools Hub - Screenshot
  • After the QuickBooks hub, the user is required to run QuickBooks database server manager.
  • Double click the QuickBooks tools hub icon
  • And then, select the network issues tab, followed by clicking on the QuickBooks database server manager.
using QuickBooks Database Server Manager to fix error h202
  • In case QuickBooks database server manager shows the correct company file location, the user is supposed to click on start scan option, else click on the browse to select company file folder and then hit start scan option.
fixing error h202 using QuickBooks database server manager (Start Scan)
  • After that, the QuickBooks database server manager will repair the firewall and provide all the efficient permissions required to access in all systems.
  • The next step in the process is to click on close after the repair is successful.
  • After that, the user will have to open the QuickBooks desktop on the system on which the error code H202 was encountered.
  • Followed by clicking on the file> switch to multi-user mode.
Switch to multi-user mode - Screenshot

Important: If your workstations can go into multi-user mode without any issues, everything is fixed.

Method 6: Include QuickBooksDBXX and QBCFMonitor in the admin group

Offer QuickBooksDBXX and QBCFMonitorService Windows admin permission on the server. In case these services do not already have admin permission, then ensure that they get it as this may fix the issue. See if you can use the software in multi-user mode.

Method 7: Configure system firewall settings

The system firewall might sometime block data exchange between QuickBooks and the server. You can perform the following steps to configure the firewall settings. The steps involved are:

  • Create exceptions in the settings of the system firewall
  • Make changes to system firewall permissions and then open QuickBooks on all the system.
  • Within QuickBooks, opt for switch to multi-user mode under the file menu.
switching to multi user mode

Related Post: How to troubleshoot QuickBooks error H505?

Winding Up

We hope this blog helped to resolve your QuickBooks Error Code H202. If still the same error persists then connect with our QuickBooks support phone number i.e. +1-800-360-4183. Our enterprise support team will be pleased to help you out in your accounting problems.

Frequently Asked Questions!

What does QuickBooks error H202 mean?

This is a common error code that can occur in QuickBooks when you are trying to access a company file in multi-user mode.

What error message QuickBooks displays on screen when QuickBooks Error H202 occurs?

“Error H202: QuickBooks could not reach the server. This error can be caused by a variety of reasons, including network connectivity, firewall issues, or incorrect hosting configuration settings.”

How do I fix Windows firewall is blocking QuickBooks?

In case you are experiencing an issue where Windows Firewall is blocking QuickBooks, you can try the following steps to resolve the issue:
1: Add QuickBooks to the Windows Firewall exception list
2: Create a new Inbound Rule
3: Disable the Windows Firewall temporarily


Other Resources:

QuickBooks Enterprise Technical Support & Error Handling

How to Install, Update, and Set up the QuickBooks Database Server Manager?

Answers of Faq’s for QuickBooks Enterprise Solutions

How to Resolve QuickBooks Error Code 1612?

How to Resolve QuickBooks Error Code 1612?

Bumping into some or the other error in QuickBooks is pretty much common. But often users find these errors annoying and are unable to handle these issues. However, one of the best facts about QuickBooks error code 1612 is that the errors that appear in QuickBooks can be resolved easily using simple set of steps. One such error that can be often experienced by QuickBooks users is QuickBooks error code 1612. In this article, we will be discussing the facts associated with this error along with the steps that can be performed to eliminate it from its root cause. To know more make sure to read the article till the end. Or you can also consult our team at +1-800-360-4183 and let them help you with the process.

“Error 1612: The update installer is not accessible”.

quickbooks error code 1612 - update installer is not accessible

What is QuickBooks error 1612?

Talking about QuickBooks error code 1612, this error often arises when the user tries to open the software and the QuickBooks company file or when the user tries to update the software to the latest release QuickBooks desktop error 1612. This error appears on the screen with a warning message that states “Error 1612: The update installer is not accessible”. This can be a bit annoying error and might hinder the smooth working of the software and is required to be eliminated immediately.

Read also: How to Update QuickBooks desktop latest version

What leads to QuickBooks error code 1612?

The user can end up in such an error due to the below reasons:

  • A corrupted installation of the QuickBooks software can trigger this error
  • Or in case the windows registries are either unauthorize or invalid
  • One can also experience such an error if there is any virus or malware attack
  • The user can end up in such an error if there is any power fluctuation leading to shut down of the system
  • Or if the company file itself is damaged

Symptoms of QuickBooks Error 1612

The below-stated signs and symptoms will help in identifying the QuickBooks error code 1612 successfully. Let us have a look:

  • In case the system stops suddenly, then you can spot this issue.
  • If the software freezes, hangs, or does not respond to any instructions, then such an error can be expected.
  • Another sign can be if the update process stops unexpectedly.
  • In case the windows operating system freezes for periodic intervals.
  • Moreover, if the error itself flashes on the screen.

Steps to eliminate the QuickBooks Error Code 1612

The QuickBooks desktop error 1612 can be eliminated using the methods below:

Process 1:

  • For windows 7 and windows vista
    • The windows 7 users will need to click on the start tab
    • After that open programs and features.
    • The next step is to click on control panel.
    • After that click on programs
    • The next step is to click on program and features.
    • And then look for the windows installer error code associated program present under the name column.
    • The next step here is to click on windows installer associated entry.
    • And also hit the uninstall tab.
    • Carry out the on-screen prompts to complete the process.
windows installer - quickbooks error code 1612
  • For windows 8
    • The windows 8 users are required to click on start tab
    • And then, right click to open the start context menu.
    • After that click on programs and features.
    • And then, browse windows installer error code related issue.
    • Once done with that, the user needs to click on windows installer related entry.
    • And also, click on uninstall and change.
    • Carry out the on-screen prompts to complete the process.

See this also: How to Fix QuickBooks Error Code 80029c4a?

  • For windows XP
    • The XP users should now click on start tab
    • And then, open programs and features.
    • The next step is to click on control panel
    • And also, click on add or remove programs.
    • After that locate windowsinstaller error code 1612″ related issue under the list of currently installed programs.
    • Heading forward, click on the windows installer entry.
    • And click on remove tab.
    • To complete the process, perform the onscreen steps

Process 2:

  • The user is first supposed to click on the start menu.
  • Once done with that click the command in the search bar.
  • Avoid hitting enter tab.
  • Now, press ctrl and shift tabs
  • Now, hit enter tab.
  • The user will see a dialog box appearing on the screen.
  • Where he/she needs to click on yes tab.
  • Heading forward, a black box with blinking cursor will appear on the screen.
  • In this box, the user should to type in sfc/scannow
  • Click on enter tab
  • Now, run the System File Checker
run the system file checker
  • The system file checker will start scanning
  • And the user would have to perform the onscreen prompts

You may also likeHow to use built-in file doctor in QuickBooks desktop?

Process 3: Reset Patch

  • In this method, we need to reset the patch
  • In simple words the user should redownloadthe patch if it doesn’t work once.
  • And then, access the share download folder option
  • Once done with that turn it off and on one by one.
  • Now, click on OFF
  • The next step is to click on save tab.
  • Perform the steps above again.
  • Also, the user can repair the installation by adding or removing or uninstall and change the control panel.
uninstall or change program - quickbooks error 1612

Process 4: Repair QB Installation

  • The first step is to open the Control Panel
  • After that, head to Add/Remove Program
  • Now, select QuickBooks from the list and then click on the Uninstall/Change option
  • The user will then have to click on Repair from QuickBooks Installation Window
  • Perform the instructions as prompted and complete all the steps with utmost care
  • Restart your system

Process 5: Fix QuickBooks Software Settings

  • The first step is to click on the start tab and then look for QuickBooks from the list of programs.
  • Now, right-click the QuickBooks option and click on uninstall.
  • The next step is to let the uninstall process end.
  • Note that you must take a backup of the company files before implementing the step to avoid losing the data.
  • Visit the official Intuit website and search for the QuickBooks program.
  • After that, download the latest version and save it to an easy-to-find location.
  • Set up the application by entering the correct login credentials and following the right steps to set it up.
  • Visit the Control Panel from the start menu or Desktop.
  • Head to the Programs and Features option and tap the associated entry under the name option.
  • Go for the associated files and hit uninstall.
  • In the Control Panel, click on the Programs and Features tab and find QuickBooks.
  • Go for it and opt for the Repair option.
  • Let the repair process finish its job, then restart the system, and you’re good to go if the error has vanished.

Process 6: Search for the anti-virus settings

  • The user needs to check the firewall ports and make sure QuickBooks or the related files aren’t disabled.
  • After that configure the settings of the anti-virus and if QuickBooks is in the blocked applications list, remove it from there.
  • Go for uninstall the anti-virus program if the above steps don’t work.
  • And then head to the Control Panel.
  • Now, select Programs and Features.
  • After that, Uninstall a program.
  • And choose the Antivirus software.
  • The user needs to now click on Uninstall.
  • And also, click on ok tab.
  • Reboot the system and you are done.

Implementing the steps discussed above can help the user in eliminating the QuickBooks error code 1612 successfully. However, if for some reason the error does not resolve or if the user is unable to eliminate the issue for some reason, then in that scenario our team of professionals can help the user in getting rid of the error permanently. We are a team of technically sound QuickBooks expert who are well versed with the steps and procedures that are to be performed to rectify errors in QuickBooks. All you need to do is to call our QuickBooks customer Support number at +1-800-360-4183 and we will provide the user with instant support and assistance.


What is Error code 1612 in QuickBooks?

The QuickBooks Error 1612 belongs to the series of installation errors that appear when installing QuickBooks or updates corresponding to QuickBooks. Such an error can also be seen when the installation of QuickBooks Desktop software is interrupted or incomplete due to various reasons, such as system issues, network issues, or incomplete installation files

What leads to error 1612 in QuickBooks?

This error can be seen due to the following causes:
1. A corrupted installation of QuickBooks.
2. Or if Windows Registry is damaged.
3. A virus or malware attack on the system can also lead to this error.
4. The installation process by obstructed by a sudden power failure.

How does QuickBooks Error 1612 appear?

Such an error is often experienced with a warning message that states “Error 1612: The update installer is not accessible”.

Recommended readings:

How to Fix QuickBooks File Doctor

How to Download and Install QuickBooks Tool Hub

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