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How to Resolve QuickBooks Error Code 1612?

How to Resolve QuickBooks Error Code 1612?

Bumping into some or the other error in QuickBooks is pretty much common. But often users find these errors annoying and are unable to handle these issues. However, one of the best facts about QuickBooks error code 1612 is that the errors that appear in QuickBooks can be resolved easily using simple set of steps. One such error that can be often experienced by QuickBooks users is QuickBooks error code 1612. In this article, we will be discussing the facts associated with this error along with the steps that can be performed to eliminate it from its root cause. To know more make sure to read the article till the end. Or you can also consult our team at +1-800-360-4183 and let them help you with the process.

“Error 1612: The update installer is not accessible”.

quickbooks error code 1612 - update installer is not accessible

What is QuickBooks error 1612?

Talking about QuickBooks error code 1612, this error often arises when the user tries to open the software and the QuickBooks company file or when the user tries to update the software to the latest release QuickBooks desktop error 1612. This error appears on the screen with a warning message that states “Error 1612: The update installer is not accessible”. This can be a bit annoying error and might hinder the smooth working of the software and is required to be eliminated immediately.

Read also: How to Update QuickBooks desktop latest version

What leads to QuickBooks error code 1612?

The user can end up in such an error due to the below reasons:

  • A corrupted installation of the QuickBooks software can trigger this error
  • Or in case the windows registries are either unauthorize or invalid
  • One can also experience such an error if there is any virus or malware attack
  • The user can end up in such an error if there is any power fluctuation leading to shut down of the system
  • Or if the company file itself is damaged

Symptoms of QuickBooks Error 1612

The below-stated signs and symptoms will help in identifying the QuickBooks error code 1612 successfully. Let us have a look:

  • In case the system stops suddenly, then you can spot this issue.
  • If the software freezes, hangs, or does not respond to any instructions, then such an error can be expected.
  • Another sign can be if the update process stops unexpectedly.
  • In case the windows operating system freezes for periodic intervals.
  • Moreover, if the error itself flashes on the screen.

Steps to eliminate the QuickBooks Error Code 1612

The QuickBooks desktop error 1612 can be eliminated using the methods below:

Process 1:

  • For windows 7 and windows vista
    • The windows 7 users will need to click on the start tab
    • After that open programs and features.
    • The next step is to click on control panel.
    • After that click on programs
    • The next step is to click on program and features.
    • And then look for the windows installer error code associated program present under the name column.
    • The next step here is to click on windows installer associated entry.
    • And also hit the uninstall tab.
    • Carry out the on-screen prompts to complete the process.
windows installer - quickbooks error code 1612
  • For windows 8
    • The windows 8 users are required to click on start tab
    • And then, right click to open the start context menu.
    • After that click on programs and features.
    • And then, browse windows installer error code related issue.
    • Once done with that, the user needs to click on windows installer related entry.
    • And also, click on uninstall and change.
    • Carry out the on-screen prompts to complete the process.

See this also: How to Fix QuickBooks Error Code 80029c4a?

  • For windows XP
    • The XP users should now click on start tab
    • And then, open programs and features.
    • The next step is to click on control panel
    • And also, click on add or remove programs.
    • After that locate windowsinstaller error code 1612″ related issue under the list of currently installed programs.
    • Heading forward, click on the windows installer entry.
    • And click on remove tab.
    • To complete the process, perform the onscreen steps

Process 2:

  • The user is first supposed to click on the start menu.
  • Once done with that click the command in the search bar.
  • Avoid hitting enter tab.
  • Now, press ctrl and shift tabs
  • Now, hit enter tab.
  • The user will see a dialog box appearing on the screen.
  • Where he/she needs to click on yes tab.
  • Heading forward, a black box with blinking cursor will appear on the screen.
  • In this box, the user should to type in sfc/scannow
  • Click on enter tab
  • Now, run the System File Checker
run the system file checker
  • The system file checker will start scanning
  • And the user would have to perform the onscreen prompts

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Process 3: Reset Patch

  • In this method, we need to reset the patch
  • In simple words the user should redownloadthe patch if it doesn’t work once.
  • And then, access the share download folder option
  • Once done with that turn it off and on one by one.
  • Now, click on OFF
  • The next step is to click on save tab.
  • Perform the steps above again.
  • Also, the user can repair the installation by adding or removing or uninstall and change the control panel.
uninstall or change program - quickbooks error 1612

Process 4: Repair QB Installation

  • The first step is to open the Control Panel
  • After that, head to Add/Remove Program
  • Now, select QuickBooks from the list and then click on the Uninstall/Change option
  • The user will then have to click on Repair from QuickBooks Installation Window
  • Perform the instructions as prompted and complete all the steps with utmost care
  • Restart your system

Process 5: Fix QuickBooks Software Settings

  • The first step is to click on the start tab and then look for QuickBooks from the list of programs.
  • Now, right-click the QuickBooks option and click on uninstall.
  • The next step is to let the uninstall process end.
  • Note that you must take a backup of the company files before implementing the step to avoid losing the data.
  • Visit the official Intuit website and search for the QuickBooks program.
  • After that, download the latest version and save it to an easy-to-find location.
  • Set up the application by entering the correct login credentials and following the right steps to set it up.
  • Visit the Control Panel from the start menu or Desktop.
  • Head to the Programs and Features option and tap the associated entry under the name option.
  • Go for the associated files and hit uninstall.
  • In the Control Panel, click on the Programs and Features tab and find QuickBooks.
  • Go for it and opt for the Repair option.
  • Let the repair process finish its job, then restart the system, and you’re good to go if the error has vanished.

Process 6: Search for the anti-virus settings

  • The user needs to check the firewall ports and make sure QuickBooks or the related files aren’t disabled.
  • After that configure the settings of the anti-virus and if QuickBooks is in the blocked applications list, remove it from there.
  • Go for uninstall the anti-virus program if the above steps don’t work.
  • And then head to the Control Panel.
  • Now, select Programs and Features.
  • After that, Uninstall a program.
  • And choose the Antivirus software.
  • The user needs to now click on Uninstall.
  • And also, click on ok tab.
  • Reboot the system and you are done.

Implementing the steps discussed above can help the user in eliminating the QuickBooks error code 1612 successfully. However, if for some reason the error does not resolve or if the user is unable to eliminate the issue for some reason, then in that scenario our team of professionals can help the user in getting rid of the error permanently. We are a team of technically sound QuickBooks expert who are well versed with the steps and procedures that are to be performed to rectify errors in QuickBooks. All you need to do is to call our QuickBooks customer Support number at +1-800-360-4183 and we will provide the user with instant support and assistance.

FAQs

What is Error code 1612 in QuickBooks?

The QuickBooks Error 1612 belongs to the series of installation errors that appear when installing QuickBooks or updates corresponding to QuickBooks. Such an error can also be seen when the installation of QuickBooks Desktop software is interrupted or incomplete due to various reasons, such as system issues, network issues, or incomplete installation files

What leads to error 1612 in QuickBooks?

This error can be seen due to the following causes:
1. A corrupted installation of QuickBooks.
2. Or if Windows Registry is damaged.
3. A virus or malware attack on the system can also lead to this error.
4. The installation process by obstructed by a sudden power failure.

How does QuickBooks Error 1612 appear?

Such an error is often experienced with a warning message that states “Error 1612: The update installer is not accessible”.

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How to Fix QuickBooks Error Code 1903?

How to Fix QuickBooks Error Code 1903?

Discovering errors in QuickBooks is pretty common, as the software involves various features and functionalities. One such error that we are going to discuss about today is the QuickBooks error code 1903. This error is often experienced when you are trying to install QuickBooks desktop or when opening it after the installation of the software on the system. This error is a technical error can be considered as a runtime error. You can also experience this issue as a result of .Net framework. Moreover, it interrupts in opening the program and also freeze the software.

There can be a bunch of other factors triggering such an error in QuickBooks. To learn what those factors are, along with the steps to eliminate them, make sure to read this segment right away. Or you can also speak to our technical support professionals at our toll-free +1-800-360-4183 and ask our team to eliminate the issue of QuickBooks error on your behalf.

What instigates QuickBooks error code 1903?

In order to eliminate the error from its root cause, it is essential to understand what factors trigger such an error. Let us have a look:

  • A basic factor causing this issue can be improper QuickBooks installation
  • Or if the windows isn’t working properly
  • Another trigger can be if there is any issue with the Microsoft .Net framework
  • The user can also experience this issue if the components are damaged, which includes the Microsoft MSXML and C++ files

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Solutions to eliminate QuickBooks Error Code 1903

The user can try performing the below set of steps to get rid of the issue permanently:

Solution 1: Fix Windows components manually

One can try using the steps below to fix the QuickBooks install error 1903. The steps below can help.

Step 1: Repairing Microsoft .Net framework

Using Microsoft .Net Framework Repair Tool to Resolve QuickBooks error code 1903
  • The very first step is to press win + R keys
  • After that, enter control in the run window
  • The user is then required to head to the programs option and then move to program and features option
  • Now, click on turn windows features on or off
  • If .net framework 3.5 and later are checked, then uncheck them and click on ok tab
  • The user is then required to reboot the system
  • And ensure to check .net framework 3.5 and later pay attention to the onscreen steps

Step 2: Repair Microsoft MSXML

Repair Microsoft MSXML TO resolve the Error

The steps for MSXML differ from the above steps. Let us have a look:

  • The first step is to press windows + R
  • Now, enter in appwiz.cpl and click on ok tab
  • The next step is to select MSXML 6.0 from the list and click on uninstall
  • Once done with that, download the MSXML.msi file from the Microsoft website
  • Now, double click on it and perform the onscreen prompts
  • The last step is to install the QuickBooks desktop after completing the install of MSXML file

Also read: Resolve Error: QuickBooks already has A Company File Open

Solution 2: Restart the system in selective startup mode

Restart the system in selective startup mode

The steps below can performed to fix the issue by simply starting the system in selective startup mode.

  • Here, the first step is to press windows + R and a run box will appear on the screen
  • The user is then required to enter MSCONFIG into the run box and click on ok tab
  • Under the general tab and then click on selective startup option
  • Make sure that the load startup items option is unchecked
  • The next step is to click on ok tab
  • And also click on reboot tab
  • The user will then have to uninstall and reinstall the QuickBooks desktop
Uninstall QuickBooks Desktop - Error 1903
  • You can now get your system back to normal startup mode by clicking on win + R
  • And open the run window
  • The user is hen required to enter msconfig into the run box and click on ok tab
Type msconfig in Run box - QuickBooks error code 1903
  • The next step is to select normal startup
  • Once done with that click on apply tab and also hit ok tab
  • The last step is to reboot the system

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Solution 3: Use the QuickBooks install diagnostic tool

 Use the QuickBooks install diagnostic tool

Often the errors can be resolved using the tools provided by the QuickBooks software itself. One can try eliminating this error by using the install diagnostic tool from the tool hub.

Step 1:Download and install QuickBooks tool hub

Download and install intuit QuickBooks tool hub
  • Start the process by downloading the QuickBooks tool hub
  • Once done with that download folder by pressing ctrl + J
  • The next step is to double click on QuickBookstoolhub.exe
  • Now, click on yes tab to permit this app to make changes
  • The user is then required click on yes to permit this app to make changes
  • After that, click on next to install it and click on yes again for accepting the license agreement
  • Click on next and then install tab
  • The last step here is to open QuickBooks tool hub

Step 2: Run QuickBooks install diagnostic tool

The steps involved under this process are as follows:

  • Start with opening the QuickBooks tool hub
  • Now, move to the installation issues tab and also click on the QuickBooks install diagnostic tool
  • This might take some time to configure
  • After that click on yes to accept the license agreement
  • The user is then required to click on proceed to start repairs on the QuickBooks desktop components
  • End the process to reboot the system

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Solution 4: Updating Windows to resolve QuickBooks Error 1903

Updating Windows to Resolve the Quickbook Error 1903

If none of the above steps work, make sure to perform the steps below related to updating windows.

  • The first step is to update the windows by right clicking the start tab
  • And also choose the settings options
  • Click on the update and security
  • Now, move to the windows update section
  • And click on check for updates
  • If the updates are available to download, then start installing it automatically
  • The last step is to reboot the system now

See also: How to fix QuickBooks Desktop Crashing Issue?

Conclusion!

Now that you know the steps that are to be performed to eliminate the issue from its root cause, it is the right time to implement the steps to get rid of the issue. However, if you are stuck at any point in time or if you require any further assistance in fixing the issue, then feel free to connect with our QuickBooks tech support professionals at our toll-free +1-800-360-4183 and they will help you in getting rid of the issue permanently. We are a team of experienced QuickBooks professionals who provide immediate support and assistance for all sort of QuickBooks related issue.

 

FAQs related to QuickBooks error code 1903

How do I fix a QuickBooks error code?

For this, you need to:
1. Close your QuickBooks.
2. Download our QuickBooks Tool Hub.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install.
5. When the install finishes, open the tool hub on your Windows desktop.
6. Select Program Problems.
7. Click Quick Fix my Program.

How do I fix QuickBooks desktop installation errors?

Go to the tools hub and select installation issues. Click on QuickBooks Installation Hub and make sure not to close the window while the process is going on. It will take 20 minutes or less. You can ‘Restart your computer’ once the process mentioned above is ‘Complete’.

How do I uninstall and reinstall QuickBooks desktop?

1. Remove QuickBooks
a. Open windows start menu
b. Open control panel
c. Choose programs and features or uninstall a program
d. choose uninstall or change and hit next.
2. Install QuickBooks Desktop again

How do I reinstall QuickBooks without CD?

You can also install QuickBooks on a new computer without disk installation. To do so, visit https://downloads.quickbooks.com/app/qbdt/products and download your QuickBooks version. Save the download file where you can easily find it to run and install.

 

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Adding a User License to your QuickBooks Software

Adding a User License to your QuickBooks Software

After you purchase and start using QuickBooks, if you need more users to access a QuickBooks desktop company file at the same time, then you simply need to buy additional user licenses. However, there is a limit set for the number of users to access the same company file. Talking about the number of user licenses: QuickBooks Desktop Premier lets 5 users work in the same company file. Whereas, QuickBooks Desktop Pro lets 3 users work in the same company file. And if you need more than that, the QuickBooks desktop enterprise is ideal for you, as it lets up to 30 users work on the same company file at the same time.

If you are planning to add a user license to your QuickBooks, here is how you can do it. This segment is going to highlight the complete set of steps for buying an additional user license, along with the other necessary information. Thus, stick around to this piece of writing till the end, or you can further connect with us at +1-800-360-4183, and we will provide you with quick support and assistance related to QuickBooks.

Also Read: How to Fix license, validation, and registration errors in QuickBooks Desktop?

Steps to find out how many user licenses you have

Before you begin the purchase process, it is essential to check the number of current licenses you have. This can be done using the steps below:

  1. In QuickBooks, press F2 on the keyboard and open product information.
Product information - Add a User License to your QuickBooks
  1. Further, check out the number listed for user licenses.
  2. Heading forward, carry out the same steps for each workstation.

Steps to find price to add users to QuickBooks license

To find out the price to add users to your license, try carrying out the below steps:

  1. Move to the help menu in QuickBooks and further choose manage my license.
  2. You now have to opt for buy additional user license.
buy additional user license
  1. Followed by selecting add seats online for current pricing.

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Steps to purchase QuickBooks Multiuser License

To purchase an additional user license, you need to carry out the steps below:

  1. Move to QuickBooks and navigate to the help menu.
  2. Further, choose manage my license and buy additional user license.
  3. Note that, in case buy additional user license isn’t available, then your QuickBooks might already have maximum users.
Manage my license - Add user license in QUickBooks
  1. You now have to go for the option to buy licenses online or by phone.
  2. Perform the directions on how to add user licenses.
  3. Later on, install QuickBooks desktop on additional computers based on the number of licenses you have.
  4. Make use of the same license and product number you have to install QuickBooks desktop.
  5. Lastly, after you install, carry out the onscreen prompts to activate QuickBooks.

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Steps to sync your license data

To sync online, you need to navigate to the help menu and further choose manage my license. Later on, go for the sync license data online option to update new license info.

You can carry out the steps to sync your license data manually if you install QuickBooks on a computer that doesn’t have internet access. The steps that would work here are:

  1. Initially, head to QuickBooks, and further navigate to help tab.
  2. You now have to opt for manage my license.
  3. And go for buy additional user licenses.
  4. Now, choose phone option.
  5. And also enter the same validation code you got when you purchased the additional license.

Also Check This Out: How to Fix QuickBooks Freezing Problem in Desktop?

Conclusion!

Buying additional user licenses isn’t a tough nut to crack. Once you are well versed with the steps above, it becomes easy to get your hands on extra user licenses. However, if you are stuck at any point, or if you want professional guidance in purchasing and adding users to QuickBooks license, then in that case, give us a call at +1-800-360-4183, and let our technically sound QuickBooks support team help you with your queries.

QuickBooks Payroll Not Taking Out Taxes [Fixed]

QuickBooks Payroll Not Taking Out Taxes [Fixed]

Is your QuickBooks payroll not taking out taxes? Well, a few QuickBooks users have reported this issue quite recently. It isn’t a commonly encountered error and can be experienced due to a handful of reasons. Usually, QuickBooks payroll automatically calculates taxes and if the employee isn’t required to contribute to a specific tax, then you can create an exemption for the same. However, at times due to a few reasons, QuickBooks payroll might not take out taxes. 

Thus, to help you in such a scenario, here we are with this piece of writing sharing the complete info related to QuickBooks payroll not taking out taxes issue. Just in case you are seeking any sort of technical assistance, give us a call at +1-800-360-4183, and our certified QuickBooks ProAdvisors will answer all your queries. 

Also Read: QuickBooks is Unable to Send Emails [Network Connection Failure]

Causes of QuickBooks payroll is not taking taxes out of payroll error 

You can experience QuickBooks payroll not taking out taxes error due to the following reasons: 

  1. In case the gross wages belonging to the employee as per the last payroll are quite low. 
  2. Another possible reason is that the payroll tax tables are outdated. 
  3. You can further come across the same issue if the total annual salary of the employee is more than the salary limit. 

Read Also: QuickBooks Tool Hub

Quick Fixes to QuickBooks payroll isn’t calculating payroll tax issue 

You can try fixing the issue with QuickBooks payroll using the effective steps below. Note, that the solutions differ according to the condition. Thus, make sure to perform the steps accordingly. 

Condition 1: If the year-to-date and quarter-to-date wage or tax information of the employee is incorrect 

It is possible to view the taxes of all the active employees in an employee withholding report. This can be done using the set of steps below: 

  1. At first, select reports 
  2. After that, move to employees and payroll 
  3. You now have to click on employee withholding
  4. Further, click on Customise Report tab
  5. Also, go for columns as per the requirements 
  6. Now, click on the items you want to display on the report in the display list section. 
  7. Once done with that, select ok tab to save changes 
  8. Also, check if your employees are set up accurately for state, local, and federal taxes. 
  9. Now, for editing the employee info window, you need to ensure that you double-click the employee’s name. 
  10. Further, the employee information window will show up. 
  11. Now, click the payroll info. 
  12. Also, tap on the taxes tab. 
  13. The next step is to click on the federal, state, and other tabs. 
  14. Lastly, ensure that the employee is marked properly for taxes. 
payroll summary

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Condition 2: In case you bought a QuickBooks payroll subscription 

  • You can save the paycheck of the employee depending upon the calculations that were made earlier. 
  • Now, change the check details of the employee to ensure accurate calculations. 
  • Further, manually enter both the withholding and employer matches in QuickBooks payroll. 
  • If in case you have already subscribed to the assisted version of payroll, then you might face issues due to the payroll taxes being filled by Intuit. 
  • You will further have to update QuickBooks to the latest release.
update quickbooks desktop to latest release
  • This will sync the software with the latest payroll forms and tax tables. 
downloading latest payroll updates
  • Before you run the payroll, check if the employees and payroll items have been set up properly. 
  • If the data within QuickBooks is not set up, then you might come across this issue for sure. 

Condition 3: Check if the annual limit has been set or reached 

The annual limit box and default limit may be check marked, which might lead to an issue where the payroll item is not calculating correctly and it stops calculating on a paycheck. In such a scenario, you can verify the setup of the item by: 

  • At first, select lists and payroll item lists from the top menu bar.
payroll item list image
  • Further, right-click the payroll item that you want to modify and further choose edit payroll items. 
  • You now have to scroll down to the next screen till you reach the limit type screen. 
  • Once done with that, verify that the box at the bottom is correct. 
  • Just in case the limit is correct, the employee’s payroll should stop calculating at that limit. 
  • Or else you can update the amount. 
  • Now, under the limit type, verify that you have opted for the right option.
    • Annual – Restart every year 
    • Monthly – Restart every month 
    • One-time limit 
  • You can also change the default limit or limit type selection according to the requirements. 
  • Now, conclude the process by clicking on the finish tab. 

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Other Effective steps to correct payroll taxes in QuickBooks 

If none of the methods discussed above helped you in fixing the QuickBooks payroll is not taking out taxes, then in that case, try performing the below steps.  

Method 1: 

Make sure that the software is in the latest version. Further review the employee’s tax setup, as it affects the process of QuickBooks calculating taxes. After that, revert the employee’s paycheck. This would refresh the payroll info for calculating the taxes on the transaction. For this, you need to carry out the steps below: 

  1. Open the employee’s payroll information. 
  2. Further, right-click the name of the employee which is highlighted in the yellow circle. 
  3. You now have to choose Revert paycheck. 
  4. And this would rectify the issue up to a certain extent. 
reverting paycheck

Method 2: 

  • Under this process, you need to open QuickBooks. 
  • Now, click on employees. 
  • And further, choose the get payroll updates option. 
  • The next step is to choose the download entire payroll update radio-tab. 
  • And then, select update. 
  • Wait for the process to complete. 

Conclusion! 

QuickBooks payroll not taking out taxes is an uncommon error making it even more complicated to tackle. However, once you implement the steps enumerated above, it is believed that you might be able to rectify the issue up to a certain extent. In case you still need any sort of technical guidance at any point in time, or if you are still facing the same issue, then do not think much in connecting with our technical support team at +1-800-360-4183, and we will provide you with immediate solutions to all your QuickBooks related issues. 

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QuickBooks is Unable to Send Emails [Network Connection Failure]

QuickBooks is Unable to Send Emails [Network Connection Failure]

Sending emails directly from QuickBooks saves a lot of time and effort. However, at times, users might find an error that states: QuickBooks is unable to send emails due to network connection failure. Such an error in QuickBooks can usually occur due to misconfigured settings. This error can be a bit annoying, so here we are to help you eliminate such an error in QuickBooks.

In this piece of writing, we are going to share the complete information related to errors in sending emails, especially in the case of a network connection failure. Thus, make sure to stick around this segment till the end, or you can further connect with our technically sound QuickBooks support team for any sort of further technical assistance. Give us a call at +1-800-360-4183, and we will answer all your queries immediately.

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quickbooks is unable to send emails due to network connection failure error prompt

Error Messages with Solution

  1. You have entered an incorrect email address or password: For this, you log in to the email account using the web browser. Further, check whether the email address and password that you have entered are working or not.
  2. You are not connected to the internet or the firewall is blocking the connection: You need to first open the Internet Explorer browser and further open the website to look for the internet connection.
  3. Your email server settings are incorrect: For such error, you need to check and certify that the settings of webmail preferences are done properly.

What causes QuickBooks unable to send emails error?

As we mentioned earlier, there are a bunch of factors that might trigger this issue in QuickBooks. Let us explore what causes this error:

  1. In case the Windows firewall is hindering QuickBooks from functioning, then such an error can be experienced.
  2. Another trigger for the same can be incorrect internet settings.
  3. You can also experience a similar issue if the .nd and.tlg files are corrupted.
  4. Also, if the server is having some backend issues.
  5. Or QuickBooks installer files got damaged.
  6. Various QuickBooks database windows are in use.

Also Read: QuickBooks Desktop 2024 Download, Pricing, and Features

Effective methods to eliminate errors QuickBooks unable to send emails

Now that you know what factors can cause QuickBooks unable to send email errors, it is time to implement the right steps to get rid of this issue. Let us evaluate each of the methods one by one:

Method 1: Use QuickBooks Tool Hub

  1. The very first step is to Download QuickBooks Tool Hub.
  2. Further, run the tool as an admin
  3. Once done with that use the tool and diagnose QuickBooks for any data and network-related errors.
  4. You can make use of the QuickBooks tool hub, QuickBooks file doctor tool, Quick Fix My program, and QuickBooks install diagnostic tool to fix various issues that appear.
using quickbooks tool hub to resolve quickbooks is unable to send emails due to network connection failure error

Method 2: Configure the email preferences

It is essential to identify if the email preference is correctly configured or not. You can perform the below steps in such scenario:

  1. You need to first run QuickBooks as an admin
  2. Further, click on the edit tab.
  3. Once done with that, click on preferences.
  4. The next step is to pick the send forms option.
  5. Now, click on my preferences tab.
  6. You now have to toggle the options in the send e-mail option.
  7. Heading forward, click on ok tab.
  8. Also, close QuickBooks.
  9. After that, restart Windows and run QuickBooks as admin.
  10. Lastly, try to send a test email.
configuring email preference to fix quickbooks is unable to send emails due to network connection failure error

Method 3: Repair MAPI32.dll

The MAPI32.dll file is usually responsible for handling email messages and other functions in Microsoft Outlook. In order to repair this file, you can perform the steps below:

  1. In this method, you need to open the control panel and click on programs and features or add/remove programs.
  2. After that, find Microsoft Office or Outlook in the list of installed programs and opt for it.
  3. Now, click on the change/modify option to open the Microsoft Office setup wizard.
  4. Opt for the repair option.
  5. After the repair process ends, reboot the system.
repairing MAPI32.dll file

Read More at: Transfer QuickBooks Desktop to Another Computer

Method 4: Use a different email client

When there is a network connection failure, you can try to use a different email client to send emails. The steps involved in using a different email client are as follows:

  1. You need to open an email client other than the one you were using previously like M.S. outlook, gmail, etc.
  2. Now, navigate to the compose option.
  3. Enter the email of the person to send and also the subject.
  4. The last step is to type in a message and send an email.

Method 5: Clean Install QuickBooks

Another method you can try to implement is to clean install QuickBooks. The steps involved in this procedure are as follows:

  1. Initially, you need to open the control panel.
  2. Once done with that, move to programs and features.
  3. Now, click on QuickBooks.
  4. After that, right-click on it and then click on the uninstall option.
  5. After the program is uninstalled, move to the QuickBooks folder and rename it.
  6. Now, get the QuickBooks program reinstalled on the system
  7. Also, register and activate QuickBooks.
  8. After all the steps above, you can run QuickBooks as admin.
  9. Try sending a test email and check if the email is sent successfully.
Uninstalling QuickBooks desktop using clean install tool

Method 6: Make Internet Explorer the default browser

  1. This method requires you to close QuickBooks at first.
  2. Once done with that, run the Internet Explorer browser from the start menu.
  3. After that, move to tools.
  4. Also, select the settings tab and click on the internet options.
  5. Move to the programs tab.
  6. Followed by clicking on the set programs option.
  7. Click on Set your default programs option and further select the email service.
  8. Hit on the apply tab.
  9. Now, click on the OK tab.
  10. Close the Internet Explorer and re-run QuickBooks as admin.
changing the default browser to Internet explorer

Method 7: Update QuickBooks Desktop to the latest

  1. Here you need to run QuickBooks as admin.
  2. Now, head to the help tab.
  3. Once done with that, click on Update QuickBooks desktop.
  4. Select the Get Updates tab.
  5. Ensure to checkmark the reset updates box before commencing with the update process.
  6. When the updates are downloaded, close and re-open QuickBooks to let these updates get installed on the system.
updating quickbooks to latest release
Manual Steps to update QuickBooks

You can try performing the below set of steps to manually update QuickBooks. Let us have a look:

  1. First, move to the website of Intuit from the browser.
  2. Now, choose the QuickBooks product and version installed on the system.
  3. Further, click on the update tab in order to download the update.
  4. Click on the Setup automatic updates tab.
  5. Download and install QuickBooks.

Method 7: Check for the webmail settings

You can check the settings related to the webmail preferences to eliminate such an error in QuickBooks. The steps involved here are:

  1. Run QuickBooks as admin.
  2. Further, right-click the desktop icon and click on run as admin.
  3. Move to the edit menu.
  4. Within the edit menu, go for preferences.
  5. Select the send forms option.
  6. You will further have to click on my preferences and select the email account.
  7. Go for the account and click on the edit tab.
  8. Advance to the SMTP server details section.
  9. Further, enter the server name and port to the email provider settings.
SMTP Server Details for quickbooks emails.webp

Conclusion!

When you are unable to send emails in QuickBooks due to network connection failure, it can be extremely devastating. However, performing the above set of steps can help you with the elimination of QuickBooks email issues due to network connection failure. On the contrary, if you have any queries or if the error persists even after performing the set of steps enumerated above, then in that case feel free to connect with our technical support team at +1-800-360-4183, and we will help you with all your queries immediately.

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