How to install QuickBooks desktop on two computers?

How to install QuickBooks desktop on two computers?

It is a common question amongst people that whether they can install QuickBooks on two computers or not, and the answer to this is yes. It is possible to synchronize QuickBooks on two or more computers with the help of multi-user mode features. Using this feature more than one person can work on a single company file at the same time. This saves a lot of time and makes a business highly productive. One can install QuickBooks on multiple computers by performing certain set of steps. This particular feature of QuickBooks is helpful when the company has a large number of employees and every employee requires access to QuickBooks.

It should be noted that there are three versions of QuickBooks desktop which allow the different number of users to work on the same file at the same time. These versions include QuickBooks desktop, QuickBooks desktop pro, QuickBooks desktop enterprise. Each of them offers 3, 5, and 30 respectively. Before performing the steps to set up multiple QuickBooks, it is essential to ensure to have l a separate licensed copy of QuickBooks installed in all the systems in which you want to run QuickBooks simultaneously on two computers. To know more make sure to read the article carefully till the end. Or contact us at +1-844-405-0907 and let our experts handle the situation for you.

Also Read: Can I Install QuickBooks Pro on Multiple Computers?

Steps to setup and install multi user network or QuickBooks desktop on two computers.

The below steps can be performed to successfully set up and install multiple user network in QuickBooks.

Step 1: Install QuickBooks on two computers

On a multi-user network, one system hosts your company files. This is your server system. All other systems connected to your network that doesn’t host your company files are known as workstations.

  • The very first step is to download QuickBooks on your server system.
  • After that click on custom and network install for the install time type
  • And then click on I’II be using QuickBooks Desktop on this computer option, And I’ll be storing…if you have the required full version of QuickBooks Desktop on your server system.  Either you just want your server system to host your files, then click on I Will Not Be Using QuickBooks Desktop on This Computer.
  • Perform on screen steps to install

Map network Drive-in window

Map Network drive

Steps to follow to put your files on a mapped network drive:

For Windows 8/10:
  • The very first step is to search for this pc in the windows search bar and choose the same
  • After in the computer tab option, choose map a network drive
  • The user should then choose any unused drive and also select browser
  • The next step is to head to the network location where the company file is placed
  • It should be noted that if you are unable to map a network drive using the UNC, then try using the IP address of the server.
  • And then hit ok tab
  • And reopen QuickBooks company file from the new mapped drive
For Windows 7:
  • The user needs to first choose Computer, in the Start Menu.
  • After that select the Tools menu then click on Map network drive. If you don’t find the Tools menu, then press the Alt key to show the menu bar.
  • The next step is to choose any unused drive letter then select Browse.
  • And also head to the network location where your QuickBooks company file is saved.
  • The next step is to hit ok tab to finish
  • And the new drive will appear as a network drive
  • Now, reopen QuickBooks company file
  • And now it is easy for you to access your QuickBooks company file from any other drive or system

Also Read: What is QuickBooks Enterprise Solutions Benefits & Features?

Step 2: Set or Change Folder Permission

Changing folder permissions in windows to install quickbooks on two computers

The user needs to perform the steps to set up folder permissions on the server system. And also ensure that the folder having the company file is on the network

Important points to remember

  • Be particular while performing the steps
  • Ensure that the installation directory have the right permission
  • In case you are running Microsoft Windows Home Edition, then the security tab will not be available in normal mode in it. Thus, you need to restart your system in Safe Mode to complete the process.
This can be done by performing the following steps:
  • The very first step is to restart the system, and then press F8 to open Advanced Boot Window.
  • Now choose Safe Mode on the Advanced Boot window, and press Enter.

Also Read: What is QuickBooks Desktop?

Set up folder and Windows access permission to share company file:

  • Ensure that the permissions are given correctly
  • And then right click the company folder to choose properties
  • After that click on Advance, on Security tab
  • Now, choose QBDataServiceUserXX and click on the Edit option
  • The user needs to ensure that the settings are set to Allowed
    • Traverse Folder/ Execute File
    • List Folder/Read Data
    • Read Attributes
    • Read Extended Attributes
    • Create files/Write Data
    • Create Folders/Append Data
    • Write Attributes
    • Write extended Attributes
    • Read Permissions

In case the permissions are not set properly then follow these steps:

  • The user needs to first right-click the company file folder and hit on Properties tab
  • Now, click on Security and choose Edit
  • Go for QBDataServiceUserXX and click on Full Control, then Allow.
  • Hit Apply option, then OK.

Change Folder Permission

  • The very first step is to open File Explorer (Window+E)
  • After that head to the parent folder, and choose the Properties option.
  • It should be noted that these steps are to be performed for every folder on the list but all folders may not apply to each installation as they apply to a particular version of QuickBooks Desktop
    • C:\Program Data\Intuit\Entitlement Client\v8
    • C:\Program Data\Intuit\Entitlement Client\v6.
    • C:\Program Data\Intuit\Entitlement Client\v5
    • C:\Program Data\Intuit\Entitlement Client\v3
    • C:\Program Data\Intuit\Entitlement Client
    • C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
    • C:\Program Data\COMMON FILES\INTUIT
    • C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year) C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
  • After that, on the Security tab, click Everyone.
  • It should be noted that in case Everyone option is not listed in Group or User Name box, choose Add and type in Everyone, then go for OK.
  • The user needs to choose Full Control, then pick Apply and OK
  • After that choose Everyone on the Security tab

Note: If for any reason Everyone is not listed in Group and Username box, then need to select Add and type in Everyone, then choose Ok.

  • And tap on Full Control and click on Apply then Ok.
  • Set Windows access permissions to share company files
  • Ensure that the QuickBooks has the right access permission that can help in getting rid of future issues while working with your company files across the network.
Windows 10, 8 and 7
  • The very first step is to press Windows+E to open File Explorer
  • After that right-click that folder contains your Company file.
  • Now choose Properties option,> then Sharing > Share Add.
  • The next step is to choose the QBDataServiceUserXX that corresponding to your version.
  • In order to access full control over the file set the permission level.
Windows 8.1
  • The user needs to initially take control of the file
  • Now, choose the folder for taking ownership of and choose Share.
  • Head to Advanced Security > Change > Advanced > Find Now.
  • Now, go for the user and hit OK.

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Steps to Grant Full Control

  • The user needs to choose the folder and then Share option.
  • After that head to Advanced Security option> Add > choose a principal.
  • Now hit Advanced option> then Find Now.
  • And go for the user and click OK
  • Opt for Full Control and OK.
Windows Server 2012

Before heading to the steps further, ascertain that the File and Storage Services are installed.

  • The user needs to then press Ctrl+R to open Run Command
  • Now, enter in ServerManager and click OK.
  • And also head to file and Storage Services > and then Shares.
  • Now, on the Task drop-down, select New Share. A list of File Share Profile shows. Y
  • The next step is to hit SMB Share – Quick.
  • Now, in share location selection, go for Type a custom path > Browse to locate the folder you wish to share.
  • And then choose the folder > then hit Next.
  • In order to find out more, head to the setting up a folder and windows access permission

Step 3: Install Database Server Manager (Verify an existing setup)

Download and install quickbooks database server manager

The user needs to make use of the QuickBooks Desktop Manager to verify an existing setup. And also, to scan the company file in the system where the file is located. The user should ascertain that the database server manager is installed in the system, as it will help the user to share the company files with other systems over the network.

Step 4: Set admin rights to install QuickBooks on Two Computers

When the user signs in with the user account, it is essential to ensure that the account has Windows admin rights and the Database Server Manager has admin rights.

Step 5: Using Database Server Manager

When the install process ends, the user is suggested to use Database Server Manager to scan the folder that holds your company files.

Once the process ends the file in the “QuickBooks company files found” will be seen. The user can access the company files in these folders through other systems via a network.

Step 6: Turn on hosting

Steps to turn on hosting in QuickBooks

All the steps are now performed to complete the set up outside the QuickBooks, now the user needs to only turn on Multi-user Access on the server. However, ensure that the server system should be only in which this feature is turned on.

  • The user should head to the QuickBooks desktop
  • And then head to the file menu and navigate to utilities tab
  • Once done with that click on host multi user access and click on yes to confirm
  • The user can now easily host your company files through your network.
  • Whenever the user wishes to access the multi-user network, all that is needed is a sign-up as a user with admin rights in the server system and workstations.

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Steps to Install QuickBooks on Two Computers

The user can try performing the steps below to install QuickBooks on a second system.

  • The very first step is to open your second computer and install QuickBooks Desktop software.
  • After that head back to your older/first computer and create a backup copy of your company file.
  • In case they are connected, copy the backup file to your new one via flash drive or another external device or network.
  • And now restore all the backup data on your new PC.

This brings us to the end of the article, where we hope that the information shared above might be of some help in installing QuickBooks on two computers. However, if you are unable to perform the steps above or need our assistance at any point in time, then feel free to contact our team professionals at +1-844-405-0907, and they will provide you with immediate support services.

Also Read: QuickBooks Error Code 1601, 1603 and 1642

You might also like: QuickBooks Payroll Service – Run Payroll Services for Small Business

Also Read: How to Reinstall QuickBooks by Using Clean Install for Windows?

How to Fix QuickBooks not Showing Mapped Drives Problem?

How to Fix QuickBooks not Showing Mapped Drives Problem?

Mapped drives in QuickBooks help the user in accessing the QuickBooks files on another server, system, or drive over the network. It further makes it easy for the user to access the company file from the shared storage. However, sometimes, the QuickBooks user might come across certain issues with the mapped drive. These issues can be pretty much annoying for the user, and thus should be fixed instantly. In this article, we are going to talk about all possible fixes to this issue. Thus, if you are interested, make sure that you read the article carefully till the end. Or you also have an option to get in touch with our QuickBooks support team at our toll free +1-844-405-0907 for any sort of further tech assistance. 

Points you can’t afford to miss 

There are certain pointers that need your attention. Note that the user can guide a particular shared folder. If the client on PC 2 has shared the C: drive with the PC, then the user can easily guide that particular C: drive, but not the subfolders. The user will further have to right-click the company file folder and if the user is unable to discover the mapped network drive alternative, then the user should scroll upwards and find more significant level folders. In case the user is making use of QuickBooks hosting, then he/she is recommended to check with the cloud admin of the mapped drive

In case the company file is available in a similar PC where QuickBooks is being used, then it is suggested to open the record from the information document’s drive. 

Effective measures that can be taken to get fix QuickBooks not showing mapped drives

The user can try performing the below set of steps to successfully fix the mapped network drive error in QuickBooks

Method 1: Check the mapping drives and turn on network discovery

  • The very first step is to move to the search bar and enter in settings tab 
  • Now, select the sharing tab 
  • The user should then click on private network.
  • Once done with that, the user is suggested to make sure that the choices that he/she has made from turn on network discovery are correct and then turn on automatic set up.
  • The last step in the process is to click on save changes and hit next tab
turning on network discovery in windows 10 in order to fix quickbooks not showing mapped drives

Method 2: Fix the issue by obtaining IP and DNS address

It should be noted that at times, the user might try to obtain the IP address and DNS manually, due to which the outcomes in the QuickBooks do not show mapped drives. The steps involved in here are:

  • The user is recommended to first open the settings tab and then choose change adapter option.
  • After that open the network connection window.
  • The next step is to enter the next tab and right click the ethernet and choose properties form the available list.
  • After that click on the networking tab.
  • And then click on the internet protocol version 4. If the user finds it tick marked, then unchecking and reaching the box is recommended.
  • The next step is to click on properties tab.
  • After that from the IPV 4 properties window, go for the options Obtain an IP address automatically and obtain DNS server address automatically.
  • The last step is to click on OK tab

Also Read: How to Recover Lost QuickBooks Data Files from a Hard Drive?

Method 3: Map a network drive in windows to fix ‘QuickBooks not showing mapped drives’

Windows 7

  • The user needs to first locate the windows key and press it.
  • After that, a list will appear on the screen, and choose system tab.
  • The next step is to move to the menu bar and click on the tools tab.
  • Now, go for the map network drive.
  • This will open a new window on the screen.
  • After which the user should click on box adjacent to drive.
  • Now, from the drop-down menu and go for the unused drive.
  • And then click on the browse and then head to the network location.
  • Also, track the network location where your QuickBooks files stored.
  • Or do mapping with a server IP address if in any case, UNC path is not working
  • After that the user needs to click on finish tab.
  • The user can get access to find a new driver which will become a network drive.
image describing how to map network drives.

Windows 8 or 10

  • In this process, the user needs to move to search bar and write on the system.
  • After that click on THIS PC from the list of result.
  • Now, right click on the map a network drive.
  • And pick the map network drive.
  • Once done with that click on box in front of the drive and go for the unused drive from the available preferences.
  • After that the browse tab and find out the location where your QB file is already stored.
  • The next step is to click on OK tab and finish tab.
  • Now try opening QuickBooks with a newly mapped drive.

Also Read: How to Troubleshoot Multi-User issues in QuickBooks for Mac?

Summing Up!

This brings us to the end of the article, where we hope that the information, we shared in above might have helped you in dealing with the mapped network drive issues in QuickBooks. However, if the error continues to trouble you even after performing the right set of steps, then feel free to contact us at +1-844-405-0907, and let our experts handle the complete situation for you.

Also Read: How to Resolve QuickBooks Running Slow Issues in Multi-User Mode?

You might also like: How to Install, Update, and Set up the QuickBooks Database Server Manager?

Also Read: How to Fix QBDBMGRN Not Running on this Computer Server Error?

Install QuickBooks desktop 2016 – A Comprehensive Guide

Install QuickBooks desktop 2016 – A Comprehensive Guide

Are you searching for the process to install QuickBooks desktop 2016? If yes, then reading this article till the end will definitely help you in doing so. QuickBooks accounting software is available in various versions, one of which is QuickBooks desktop 2016. The features of the QuickBooks 2016 version have different modules from the rest of the versions and is available in premier, pro and enterprise edition. It allows a user to manage various accounting and bookkeeping solutions, involving, invoice management, payroll management, vendor management, and inventory management. Moreover, it helps in the calculation of income, expenses, tax, profit & loss, etc. To get a future knowledge about this software, version and installation, make sure to read the article till the end. Or feel free to contact us at +1-844-405-0907 and let our experts answer your queries immediately.

System requirements

Before performing the steps to download and install the software make sure that your system is compatible enough to work properly with the software. Thus, make sure to keep up with the following system requirements.

Operating Systems Generally Supported:

  • Windows 7, all editions including 64-bit, natively installed
  • Windows 8.1, all editions including 64-bit, natively installed
  • Windows 10: People often ask “Is QuickBooks 2016 compatible with windows 10?”. And the answer to that is “Yes”. But please note that Enterprise 16.0 R7 and QuickBooks 2016 R7 are only compatible with Windows 10.
  • Windows Vista (SP2 or later), all editions including 64-bit, natively installed
  • Windows Server 2008 R2, Windows Server 2008, and Windows Server 2003 (SP2) * including 64-bit, natively installed
  • Windows Server 2008, 2011, 2012 Windows Small Business Server 2011, small Business Server 2008.

Also See: What are the System requirements for QuickBooks desktop 2022?

Database Servers:

Windows: natively installed & Windows 7 or Vista (SP2) with UAC on Windows Server 2011, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008- Terminal Server Config, Windows Server 2003 (SP2) *, and Windows Small Business Server 2008.

Server RAM requirements

  • 0-5 Users: 8GB RAM
  • 10+ Users: 12GB RAM
  • 15+ Users: 16GB RAM
  • 20+ Users: 20+GB RAM
  • Display optimized for 1024 x 768 screen resolution or higher with up to 2 Extended monitors
  • 4x CD-ROM drive required for CD installations
  • Internet Connection is required
  • Best optimized for Default DPI setting (96 DPI or 100%)

Also, medium DPI (120 DPI or 110%) is supported to ensure an optimal experience for 110% scaling.

Hardware and Software Requirements:

  • At least processor required: 2.4 GHz.
  • At least RAM needed: 4 GB, though 8 GB is highly recommended.
  • Display resolution required: 1024 X 768.
  • 4x CD ROM drive.

Disk Space Requirements:

  • 5GB of disk space (additional space required for data files)250 MB: For Microsoft .NET installation. This will be required for better work experience with QuickBooks.
  • Additional requirements for Intuit Data Protect in QuickBooks Connected Services offerings
  • Additional software: 250 MB for Microsoft .NET 4.0 Runtime, provided on the QuickBooks CD.

Also Read: QuickBooks Desktop 2020: What’s new and improved

Microsoft Office:

  • Office 2010 and Office 2013/365 (including Outlook 2010 and Outlook 2013) are both on 32 and 64 bits.  (Note:  Office 365 is only supported when it is locally installed, not the web version.)
  • Preparing letters requires Microsoft Word 2013, 2010, or 2007 (32 bit)
  • Exporting reports requires Microsoft Excel 2013, 2010, or 2007.
  • Contact Synchronization with Microsoft Outlook requires Outlook 2013, 2010, or 2007.
  • Synchronization with Outlook requires QuickBooks Contact Sync for Outlook (the download is available at no charge).
  • Contact Sync does not work with the Microsoft Business Contact Manager Outlook plug-in. If a sync is performed, duplicate records could result 
  • QuickBooks Point of Sale 2014 (V12.0), V11.0, V10.0
  • Adobe Acrobat Reader: Business Planner functionality and viewing forms require Adobe Acrobat Reader 5.0 or later.
  • Payroll and other online features and services require Internet access with at least a 56 Kbps connection speed (DSL or cable modem recommended).
  • TurboTax 2016 and 2014 (Personal and Business)
  • Lacerte 2016 and 2014.
  • Pro-Series tax years 2016 and 2014.
  • QuickBooks for Mac 2016.
  • Gmail, Yahoo Email, Windows Mail, Hotmail, and AOL.
  • Internet Explorer 11, 10, and 9.

Firewall and Antivirus software compatibility:

  • Windows 8 and 8.1 Firewall (all editions)
  • Windows Server Firewall (all editions)
  • Windows 7 Firewall (all editions)
  • Microsoft Security Essentials
  • Windows Vista Firewall (all editions)
  • Windows Defender
  • Avast
  • ESET
  • Symantec
  • Avira
  • McAfee
  • Bitdefender
  • Kaspersky
  • Norton
  • AVG
QuickBooks Desktop 2016 - Package Image

How to Download QuickBooks Desktop 2016

In order to download the QuickBooks desktop 2016, the user is required to perform the steps below:

  • The very first step is to head to QuickBooks Intuit website and open its download page
  • The user is suggested to enter in the necessary details
  • And then click on search tab
  • This will open the download page where the user will have to click on download tab
  • The user is then supposed to save the file where it can be accessed easily
  • Once done with that, open file explorer and head to download folder
  • Also, look for the installation file that is having .exe extension
  • The file must be complete without having any issues or problems.

You might also like: QuickBooks Desktop 2018 – What’s New & Improved Features in it

Steps to Install QuickBooks Desktop on Your Computer

After performing the above steps, the user can perform the install steps for installing QuickBooks 2016 successfully.

Step 1: Install QuickBooks Desktop

  • At first, open the file named QuickBooks.exe.
  • Perform onscreen instructions which will be prompted to you.
  • Accept the software license agreement and select the Next button.
  • Finally, type in your Product and License numbers and hit the Next tab again.

Step 2: Choose Which Install Version is Right for Your Business

  • The user needs to first open the File Explorer, locate the downloaded QuickBooks installation file
  • After that, double-click on it to start the installation process
  • The window of installation opens up on your screen
  • Carry out the onscreen steps
  • And accept the license agreement for proceeding with the software installation
  • Click on next
  • Enter the product and license key when needed
  • Hit next tab
  • Pick the option that you want to, when asked for the type of installation. The type of installation and its detail steps are as follows:-

Custom and Network Install:

  • This option will work in the following case:
    • Hosting your file on Server
    • Set up a Multi-user network
    • Installing QuickBooks in any other location instead of the default location.
  • Select this installation type named Custom and network install
  • Hit the Next button to continue
  • Click on How you use the QuickBooks
  • Open up screen click on change installation location
  • Choose the browse option to start the search for a location and go for it
  • This will start installation after you click on next tab
  • Tick-mark the checkbox
  • Choose Finish button to close this window
  • The QuickBooks software opens up automatically.

Also See: How to Setup QuickBooks Desktop 2019: Advanced & Enhanced Functionality?

Express install:

  • This option is valid for:
    • Installing QuickBooks on a single system
    • New user to QuickBooks
    • Again, install the software into your system.
  • Choose the type of installation named Express Install
  • Click the next button
  • Tap on the Install button to start the installation
  • When the installation is done, click on the Open QuickBooks option
  • Hit finish tab
  • Then it opens up the QuickBooks Desktop 2016 as you choose to open QuickBooks after complete installation.
Demonstration of QuickBooks Desktop 2016 products

Step 4: Activation of QuickBooks Desktop 2016

Once the download and install are done, perform the steps to activate the software.

  • Open the software by clicking on hep menu
  • And then select activate QuickBooks desktop
  • Perform the onscreen steps to activate
  • Also, check the details shown to you
  • After that, you are done and the software is activated and ready to use.

This was all you need to know to successfully download and install QuickBooks desktop 2016. However, if the user faces any sort of difficulty at any point of time, then in that case contacting our technical support team at +1-844-405-0907 is recommended. We are a team of technically sound professionals who work round the clock to provide the best possible support services in least possible time.

You might also like: How to Install and Setup QuickBooks Desktop?

Also Read: How to Fix QuickBooks Installation Errors for Windows and Mac?

How to Repair or Uninstall QuickBooks Desktop 2022?

How to Repair or Uninstall QuickBooks Desktop 2022?

Interested in finding out the right procedure to repair or uninstall QuickBooks Desktop 2022? If yes, then make sure to read the segment till the end. The new upgrades might be accompanied by some sort of setbacks and might bring a repair message with QuickBooks desktop 2022. This is when the user might have to perform the right set of steps to repair and uninstall QuickBooks. The user will have to for the next tab on the pop-up message and then start with the repair process. Once the repair process ends, the user will have to hit finish tab. To know more about reinstalling and repairing QuickBooks desktop 2022, make sure to go through this post till the end. Or the user can also contact our QuickBooks Enterprise Support professionals using our toll-free i.e.  +1-844-405-0907.

Read Also: How to fix QuickBooks abort error?

Steps to Repair QuickBooks Desktop 2022

Before the user performs the steps to repair QuickBooks desktop, it is very much important for the user to note that only a windows admin can carry out the steps to repair the software. Repairing the software resets it to the default installation state without any added updates. If the automatic updates option is enabled, then the software will download the updates on its own. If not, the user will have to perform the update procedure manually. This can be done using the steps below:

  • The very first step is to move to the help menu
  • After that select the update QuickBooks option
  • The next step is to restart QuickBooks after the download process ends 

Do you have to uninstall the current or earlier version of QuickBooks?

Well,  the answer to this common question is that the 64-bit systems have been in the market for a while now, and they definitely work smoothly with the 32- bit versions of QuickBooks. However, if for some reason the user get stuck due to this, then the user can uninstall the previous versions. Installing multiple QuickBooks desktop version on one system is not an issue,  so if the user isn’t facing any sort of compatibility issues,  then he/she can keep the multiple versions.

An example for the same can be as follows. A user might have a 32-bit version of QuickBooks and then choose to uninstall 64-bit QuickBooks desktop, then some of the files might be affected.

You may also like: How to Fix QuickBooks Error 6129, 0?

For 32-bit version of QuickBooks desktop uninstall QuickBooks desktop 2022

After the uninstall process ends, the user would be asked to repair the older QuickBooks version. In that case, the user should choose the finish option and let the uninstaller complete the repair of the 32-bit version of QuickBooks. It is suggested that do not cancel the repair or the next time when you will open QuickBooks, you might get a waring message about missing installation files.

Note: if you have automatic updates turned off, then you will be required to manually update after the repair.

Just in case you keep QuickBooks desktop 2022 and remove a previous 32 bit version of QuickBooks desktop.

  • When the user is able to uninstall the older QuickBooks version, he/she should open QuickBooks desktop 2022.
  • And then repair QuickBooks and also choose continue tab to proceed with the QuickBooks desktop 2022 repair.

It is essential to note that if you have automatic updates turned off, then you would have to manually update after the repair.

Read this also: How to Fix QuickBooks Error 17337?

Final Words…

By the end of the article, it is expected that the reader might be able to successfully repair or uninstall QuickBooks desktop 2022. However, if for some reason the user isn’t able to repair or uninstall QuickBooks successfully, then in that case contacting our Tech Support professionals at  +1-844-405-0907. We are a team of technically sound QuickBooks professional who work round the clock to provide best possible support services instantly.


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Fix Login Problems of QuickBooks online on chrome

How to Fix QuickBooks Mac Error Troubleshooting & Help?

Steps to Troubleshoot QuickBooks Update Error 15215

How to Fix data damage on your QuickBooks desktop company file?

How to Fix data damage on your QuickBooks desktop company file?

Learn how to resolve data damage on your QuickBooks company file

QuickBooks Data Damage is one of the chief problems that usually appear in software like QuickBooks. However, with some necessary manual troubleshooting steps, this problem can be resolved quickly to retrieve the data file/files. But it’s imperative for you to understand the minor setups and arrangements that trigger to resolve data damage on your QuickBooks company file issues.

Through this blog post, we intend to help you resolve data damage and data corruption problems with the manual solution best of our knowledge. You can also skip performing the troubleshooting steps provided herein and contact our QuickBooks enterprise support team at +1-844-405-0907.

Things to remember before proceeding

  • First of all, You need to ensure to run the rebuild and Verify Data Utilities on the same computer system.
  • After this, the Rebuild utility will make a backup of that file
  • Now you can save the file anywhere you want

Read Also: How to fix basic QuickBooks company file issues?

Fix data damage on your QuickBooks Desktop company file

Mainly there are two steps  to resolve this problem. You can take help from your IT professional or contact our error support team in case you get stuck somewhere by following given steps.

Step 1: Run the Rebuild Data Utility

  • Go to File menu, choose ‘Utilities > Rebuild Data
rebuild data - screenshot
  • Select ‘OK‘ button in the backup of the data of QuickBooks company file.
  • (There are chances that your computer will show that QuickBooks is not responding.) But if the cursor is moving, it means that Rebuild is going on. Let it complete.
  • When Rebuild is complete, Select ‘OK button.

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Step 2: Run the Verify Data Utility

  • Go to ‘File menu‘ and choose ‘Utilities > Verify Data
Verify and Rebuild data - Screenshot
  • Select ‘OK‘ if you get the message ‘QuickBooks detected no problem with your data‘.
  • If there is an issue with the data, you will get the prompt ‘Rebuild Now‘ or ‘View Errors‘.
Verify Results - Screenshot
  • Now, choose ‘Close‘ and perform the steps below:

Important Note: You can follow the steps below if you find yourself comfortable in reviewing the QBWin.log or QuickBooks.log file.

  • Find QBWin.log or QuickBooks.log files
    • Go to the ‘Tech Help‘ window if you are working with a support agent. Go to ‘Open File‘ tab, highlight the log file and select ‘Send log files‘ to Intuit Support. This will send the file as well as enable the agent to view the log files.
  • Now, check the log file
    • For Mac: Scroll down to the most recent verify information
    • For Windows: Search for start verify and locate the most recent file
  • In the opened file, you need to search by pressing ‘Ctrl+F keys’ for the start ‘Verify
  • Now, find the line which is LVL_ERROR, and look for it in check QuickBooks Learn & Support Site. Also you can see that there is a data damage top LVL errors library

Why should you use Verify and Rebuild features?

  • Encountering fatal errors while using QuickBooks Desktop
  • Discrepancies on invoices, bills and other reports that post negative values
  • Already deposited payment showing in the payment to deposit window
  • Some accounts are missing from the balance sheet
  • Some names are missing from lists
  • Few transactions are missing from the record
  • Checking if your company file is free from errors

You may also read: Steps to troubleshoot installation errors of QuickBooks desktop

Data damage troubleshooting for QuickBooks desktop Mac

If you are a QuickBooks Mac user then the below given steps will help you to resolve the data damage issues of QuickBooks:

Step 1: Re-Sort Files

Re-sorting the lists will help you putting your records back in order. In case you have changed the order of a list, resorting will do the needful.

Step 2: Identify Problem

Run the Balance Sheet in Cash and Accrual Basis

  • Go to ‘Reports menu‘, and select ‘Company & Financial‘ > ‘Balance Sheet Detail
  • Now, select ‘Options‘, choose ‘Accrual or Cash.
  • If you find that the total assets do not get equal with the liability and equity in all the reports, then you better determine the transaction which is causing the problem.
  • Take a backup of the company file, ‘Delete and re-enter‘ the transaction

After this, compare the Account report totals to the balances on Chart of Accounts:

  • Compare the open invoices to accounts receivable balance on the Chart of Accounts‘.
  • Compare the total in ‘Unpaid Bills report‘ to the ‘Accounts Payable balance‘ on the ‘Chart of Accounts
  • Now, backup your company file, delete and re-enter the transactions or you can also modify the transaction.

Read Also: How to Choose the Right Bookkeeping Services?

Step 3: Check Specific Accounts

There are two specific accounts which include:

  • Uncategorized Expenses:
    • To balance the transaction, rebuild will put out-of-balance transactions in this account. You may also see voided checks in this account
    • Other than voided checks, you will also find the transactions. Now, again delete and re-enter the transactions.
  • Undeposited Funds:
    • Go to ‘Activities‘, select ‘Make Deposits‘ and then, select all. Make sure that the total amount is equal to the balance shown for ‘Undeposited Funds‘ on ‘Chart of Accounts‘. Also, ensure that there are no deposits showing on the deposit.

Step 4: Merge the Damaged Accounts/Items/Names

  • Go to ‘Lists‘ and select ‘Chart of Accounts‘.
Chart of accounts - Screenshot
  • In the control key, select the account that has been damaged. Click on ‘Edit Account
  • Make sure you put an asterisk (*) on the name of account
  • Then, click on ‘Cancel
  • While holding the ‘Control Key‘, select any account and click on ‘New Account
  • Choose the type and enter the original name of the account having problem
  • Click ‘OK
  • Hold the ‘Control key’ and select original account. ChooseEdit Account
  • Now remove the asterisk and select ‘OK‘ button
  • Click on ‘YES‘ as this will confirm that you desire to merge the accounts
  • To merge items and names, the same steps will be followed as the ones followed for merging accounts

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Step 5: Delete Customer Reports

  • Go to ‘Reports menu‘ and click on ‘Report Center
  • Select ‘Reports‘ you want to delete and click on name once.
  • Select ‘Red X‘ and click on ‘OKbutton.

Step 6: Delete Memorized Transactions

  • Go to ‘Lists‘ and choose ‘Memorized transactions
  • Go to ‘Edit menu‘ and choose ‘Delete memorized transactions
  • Click on ‘OK‘ and the transactions will be deleted.

See Also: How to fix QuickBooks error code 15218?

Final Words..!

We hope that the above-prescribed information is helpful for you to resolve data damage on your QuickBooks company file. In case, you are unable to perform the systematic steps of the solution or you seek expert assistance – dial our QuickBooks data recovery number i.e. 1-844-405-0907.


Read Also:

How to Troubleshoot QuickBooks Error 1335?

How to Fix QuickBooks Unable to Create PDF Issue?

Methods to troubleshoot QuickBooks error code 15227

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