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QuickBooks Error 1638: Another version of this product is installed

QuickBooks Error 1638: Another version of this product is installed

Trying to fix QuickBooks error 1638, but unable to do so? Well, we can help you with that. QuickBooks error 1638 is basically an installation error that shows up with a warning message that states: Another version of this product is already installed. If you get this particular error in QuickBooks, then it simply indicates that you might already have QuickBooks installed. You will have to find your QuickBooks version and open it. To help you in dealing with QuickBooks error code 1638, here we are with this segment sharing the complete details about the error, its causes, and the quick fixes that can be implemented. To learn further about this issue, stick around to this segment or you can also get in touch with our technical team at  +1-844-318-0008, and let our experts help you with your queries immediately.

Also Read: How to fix QuickBooks error 1618?

Factors causing QuickBooks error 1638

A bunch of factors can trigger QuickBooks error 1638. Let us evaluate each of the factors one by one: 

  1. In case there is any sort of virus or malware infection. 
  2. Another probable reason can be if the software installation guidelines aren’t followed appropriately. 
  3. You can further come across a similar issue if the software is already installed on the system and you are trying to install it again. 
  4. Such an error is also triggered when the installation source is damaged. 
  5. Or if the Windows firewall settings are blocking QuickBooks installation. 

Methods to eliminate QuickBooks install error 1638

To get rid of such an error in QuickBooks, you can try performing the below methods one by one: 

Method 1: Spot QuickBooks version 

As this error indicates that QuickBooks is already installed, you need to locate the QuickBooks version present on your system. This can be done as follows: 

  1. You need to first press the Windows + R tab and this will open the Run command. 
  2. Once done with that, type the control panel in the search box and hit the ok tab. 
  3. Click on the programs tab and further go for programs and features. 
Uninstall programs and features - QuickBooks error 1638
  1. Later on, if you see QuickBooks in the list, double-click on the same. 
  2. And wait for the program to open. 

You might find this helpful: Upgrade or Convert Your Company File to a New QuickBooks Desktop Version

Method 2: Open QuickBooks 

Open QuickBooks
  1. Here, you will have to click on the start tab. 
  2. Further, choose all programs and also click on QuickBooks. 
  3. Once done with that, choose the correct QuickBooks version.

In case you still experience the same issue, then repair QuickBooks.

Method 3: Repair QuickBooks 

If you are still facing the same issue, then simply carry out the steps to repair QuickBooks. The steps involved in this process are: 

  1. Initially, download the QuickBooks tool hub
QuickBooks tool hub
  1. Once done with that, close QuickBooks and all the other windows related to it. 
  2. The next step is to download the latest version of the QuickBooks tool hub and save it to the desktop. 
  3. You are then required to open the downloaded file and perform the onscreen prompts to install it. 
  4. Heading forward, you need to head to the location where you have saved the tool hub, and furthermore, double-click on its icon to open the tool hub. 

Run Quick Fix My Program 

Run Quick Fix My Program - QuickBookss error 1638
  1. Now that you have downloaded the tool hub, try opening it and heading to the Program Problems tab. 
  2. Later on, click on Quick Fix My Program. 
  3. You also need to open QuickBooks. 

In case repairing doesn’t fix it, then head to the process ahead. 

Also Read: QuickBooks File Doctor Tool – Download, Install & Use

Method 4: Clean Install QuickBooks 

If none of the above methods helped you in eliminating the error code 1638 in QuickBooks, you can try this last method that includes clean installation of the software. 

  1. Uninstall QuickBooks
    1. Here you will first have to log in system with admin rights 
    2. Further, press the Windows start tab. 
    3. Also, enter the control panel in the search box and hit the enter tab. 
    4. Once done with that, choose programs and features or uninstall a program under the control panel window. 
    5. You will later have to choose your version of QuickBooks from the list of programs. 
    6. Toward the end, choose uninstall and click on the next tab. 
Uninstall QuickBooks desktop - QuickBooks error 1638
  1. Run QuickBooks clean install tool 
Clean installation - QuickBooks error 1638
  1. Reinstall QuickBooks program
    1. Perform the steps to reinstall QuickBooks. 
    2. Find and open the QuickBooks.exe file and perform the onscreen steps to complete the installation. 
    3. Do not forget to accept the software license agreement and click on the next tab. 
    4. At the end, enter product and license numbers and hit the next tab. 

Conclusion! 

Getting rid of error code 1638 in QuickBooks becomes easy, once you perform the set of steps enumerated above. However, if you still have any queries that are to be addressed, then simply reach out to our technical support team at  +1-844-318-0008, and our certified QuickBooks professionals will answer all your queries instantly. 

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Adding a User License to your QuickBooks Software

Adding a User License to your QuickBooks Software

After you purchase and start using QuickBooks, if you need more users to access a QuickBooks desktop company file at the same time, then you simply need to buy additional user licenses. However, there is a limit set for the number of users to access the same company file. One can add a user license to QuickBooks using some basic steps. Talking about the number of user licenses: QuickBooks Desktop Premier lets 5 users work in the same company file. Whereas, QuickBooks Desktop Pro lets 3 users work in the same company file. And if you need more than that, the QuickBooks desktop enterprise is ideal for you, as it lets up to 30 users work on the same company file at the same time.

If you are planning to add a user license to your QuickBooks, here is how you can do it. This segment is going to highlight the complete set of steps for buying an additional user license, along with the other necessary information. Thus, stick around to this piece of writing till the end, or you can further connect with us at +1-844-318-0008, and we will provide you with quick support and assistance related to QuickBooks.

Also Read: How to Fix license, validation, and registration errors in QuickBooks Desktop?

Steps to find out how many user licenses you have

Before you begin the purchase process, it is essential to check the number of current licenses you have. This can be done using the steps below:

  1. In QuickBooks, press F2 on the keyboard and open product information.
Product information - Add a User License to your QuickBooks
  1. Further, check out the number listed for user licenses.
  2. Heading forward, carry out the same steps for each workstation.

Steps to find price to adding a second user in QuickBooks

To find out the price to Add a User License to QuickBooks to your license, try carrying out the below steps:

  1. Move to the help menu in QuickBooks and further choose Manage my License.
  2. You now have to opt for buy additional user license.
buy additional user license
  1. Followed by selecting add seats online for current pricing.

You might find this helpful: QuickBooks Time Login Issues – Quick Fixes

Steps to Purchase QuickBooks Multiuser License

To purchase an additional user license, you need to carry out the steps below:

  1. Move to QuickBooks and navigate to the help menu.
  2. Further, choose manage my license and buy an additional user license.
  3. Note that, in case buy additional user license isn’t available, then your QuickBooks might already have maximum users.
Manage my license - Add user license in QUickBooks
  1. You now have to go for the option to buy licenses online or by phone.
  2. Perform the directions on how to add user licenses.
  3. Later on, install QuickBooks Desktop on additional computers based on the number of licenses you have.
  4. Make use of the same license and product number you have to install QuickBooks desktop.
  5. Lastly, after you install, carry out the onscreen prompts to activate QuickBooks.

Read This Also: How to Tackle QuickBooks Abort Error?

Steps to sync your license data

To sync online, you need to navigate to the help menu and further choose Manage my license. Later on, go for the sync license data online option to update new license info.

You can carry out the steps to sync your license data manually if you install QuickBooks on a computer that doesn’t have internet access. The steps that would work here are:

  1. Initially, head to QuickBooks, and further navigate to the help tab.
  2. You now have to opt for manage my license.
  3. And go for buy additional user licenses.
  4. Now, choose the phone option.
  5. And also enter the same validation code you got when you purchased the additional license.

Also Check This Out: How to Fix QuickBooks Freezing Problem in Desktop?

Conclusion!

To Add a User License to QuickBooks isn’t a tough nut to crack. Once you are well versed with the steps above, it becomes easy to get your hands on extra user licenses. However, if you are stuck at any point, or if you want professional guidance in purchasing and adding users to a QuickBooks license, then in that case, give us a call at +1-844-318-0008, and let our technically sound QuickBooks support team help you with your queries.

FAQs Related to Add User to QuickBooks

How do I add an authorized user to QuickBooks Online?

You can add an authorized user using the steps below:

  1. Sign in to my account
  2. After that, on the manage your QuickBooks page, choose the product or service you would like to manage.
  3. The next step is to check if you have the correct account.
  4. Once done with that, you need to scroll to the authorized users section
  5. Choose to invite a user
  6. Followed by entering the contact info needed.
  7. You now have to select Send invite

Can I add another account to my QuickBooks Online?

In order to add a new account, you simply need to head to the settings tab and choose the chart of accounts. Once done with that, choose a new tab. According to your account view, you will either see a panel labeled new account or new category.

How much is a QuickBooks license per user?

The prices for QuickBooks online and QuickBooks desktop differ. The license price further differs according to the edition of QuickBooks being used.

How to Delete a Company in QuickBooks?

How to Delete a Company in QuickBooks?

Attempting to delete a company file in QuickBooks, but unable to find the delete option? Well, the company file in QuickBooks can be deleted just like other files on the system. Deleting a company file prevents it from showing up in the list of company files. The procedure to delete company files in QuickBooks doesn’t involve any rocket science. It is a basic process that can be followed by any of the QuickBooks users. However, before you carry out the deletion process, you must ensure that you are deleting the right file. Also, ensure to include the asterisk before the extension type, to ascertain that the search works properly. The files include: 

  • *.qbw (Working Files) 
  • *.qbb (Back Up Files) 
  • *.qba (Accountants Copy Files) 
  • *.qbx (Accountants Transfer Files) 
  • *.qby (Accountants Change Files)

To help you with this process, we are here with this segment sharing the complete details of how you can delete a company file without messing things up. To learn further, stick around this piece of writing, or you can further consult our technical support professionals at  +1-844-318-0008, and our certified team will help you with all sorts of QuickBooks-related queries. 

Also Read: Fix QuickBooks Company File in Use Error

Essential Points to consider before deleting a company file 

Before you perform the steps to delete a company file, it is essential to keep a note of certain points. 

  1. Initially, you would have to sign in to QuickBooks Account 
  2. Also, navigate to the charts of accounts in QuickBooks
  3. Later on, click on the file menu. 
  4. And further, click on the close company option. 
Close company - Delete a company file in QuickBooks
  1. Click on the edit tab when you see a drop-down menu. 
QuickBooks edit company list
  1. Choose the company file you wish to delete and put a checkmark next to it. 
  2. The last step is to click on the ok tab. 

And you can now perform the necessary steps to delete a company file. 

Steps to locate a company file in QuickBooks 

You can locate a company file in QuickBooks using the steps below: 

  1. Head to QuickBooks and find the file you want to delete. 
  2. Furthermore, open the company, choose the option to open a company file, and click on the next tab. 
  3. You now have to choose the file you want to delete and click on the open tab. 
  4. Followed by clicking on the F2 key that shows the path of the file stored in the system. 
  5. The last step is to close QuickBooks and also click on the file and exit tab. 

Find the company file in QuickBooks Mac 

If you are a QuickBooks Mac user, then simply carry out the below steps to delete a company file. 

  1. Begin with double-clicking QuickBooks and the company file that you will be deleting. 
  2. Furthermore, click on the help tab and also choose product information. 
  3. Once done with that, you will see a new screen opening and further move to the file location. 
  4. Proceed to the file path to delete the file. 
  5. The path would be Files>Intuit>QuickBooks> Company files> File name. 
  6. The last step is to close the screen. 

You might find this helpful: How to Set Up a New Company File in QuickBooks?

Alternate Steps to delete QuickBooks company file 

A bunch of steps can be performed to delete the QuickBooks company files. This includes the following: 

  • If your account is older than 60 days of activation 
    • Note that you can’t purge the company data if it has been active for more than 60 days. Thus, you will have to cancel the account and take a new subscription. 
  • Cancel the account 
    • Here, you will first have to sign in to the QuickBooks online company file. 
    • Furthermore, move to the gear icon and go for it. 
    • Once done with that navigate to the browse option. 
    • And further, click on the update credit card. 
    • Head to the subscription status section and click on the cancel subscription link. 
    • The last step is to complete the cancellation process by following the steps 
  • Start a new account 
    • After cancelation, you will have to set up a new account and this is possible with the steps below: 
    • Sign in to QuickBooks on Intuit from the browser and click on the enter tab. 
    • You can use the same old ID and password to log in or use the new credentials. 

Account not older than 60 days in activation and you need to import the QuickBooks desktop company file 

Well, if that is the case, then you can simply perform the following steps. However, it should be noted that QuickBooks online data, once deleted or replaced cannot be restored. 

  1. Sign in first. 
  2. After that, choose the gear icon in the upper right corner. 
  3. Once done with that, click on the import desktop data option. 
  4. And also opt for the appropriate version and perform the onscreen prompts to import the data. 

Also Read: How to Troubleshoot Error: Cannot Open QuickBooks Company File?

Conclusion!

Company file is one of the most crucial elements of QuickBooks. Any mistake in deleting the file can lead to data loss. Thus, ascertain that you are deleting the right company file. Hopefully, reading this segment might help you in some way to delete a company file in QuickBooks successfully.  However, if you have any queries, or if you need any sort of technical guidance, then in that case, consult our QuickBooks technical support team at  +1-844-318-0008, and they will provide you with instant support and guidance. 

QuickBooks Multi-User Mode Not Working – [FIXED] 

QuickBooks Multi-User Mode Not Working – [FIXED] 

Did you see a warning message: This company file is on another computer and QuickBooks needs some help connecting? Or you were trying to access your company file in multi-user mode and failed to do so? Well, this can be a common problem with QuickBooks, especially when you switch from single-user mode to multi-user mode. As a result of QuickBooks multi user mode not working error, either you might not be able to use QuickBooks at all, or you might come across a few errors here and there including QuickBooks error H202, 6000 series error, etc. The mess doesn’t end here, these issues can further be escalated to the server system without appearing on the system and this could lead you to QBDBMgrN not running on this system error. 

Multi-user mode not working error can be extremely devastating, as multiple users get interrupted in the middle of their activity at times. Thus, it becomes essential to find a quick fix for the same. To understand this error better, here we are with this segment sharing not just the details about the error, but also some effective fixes for the same. However, if you need any sort of technical assistance at any point in time, then in that scenario, get in touch with us at +1-844-318-0008 and we will provide you with answers to all your queries. 

Check This Out: Install and Set up Multi-User network in QuickBooks Desktop

What is QuickBooks multi user mode not working issue? 

QuickBooks multi user mode not working

Multi-user feature in QuickBooks lets multiple users make use of company files at the same time. Whereas, any sort of issue with multi-user mode can slow down productivity. Using QuickBooks in multi-user mode requires a separate license on every workstation. You can come across this particular error, especially when you try to open a company file that is present on a server. 

Factors causing QuickBooks multi user mode not working error 

There can be a bunch of factors causing QuickBooks multi user mode not working error. Let us evaluate each of the reasons one by one:

  • One of the basic reasons can be improper configuration of hosting settings
  • Or if the system firewall or antivirus software is causing issues in connecting to QuickBooks
  • Improper Windows file permissions.
  • You can further come across such an error if the software installation is not on the server
  • Be prepared for a similar issue if the QuickBooks database server manager is not installed on the server system or cannot open QuickBooks company file
  • In case you have a corrupted .ND file in your database
  • If your QuickBooksDBXX services have not started already, then you can experience this issue in QuickBooks

Also Read: How to Sync/Share QuickBooks Files Between Two Computers?

Essential Tips to consider before performing the solution steps 

Before you head to the solution steps enumerated below, it is essential to go through the following prerequisites: 

  1. Well, it is crucial to install QuickBooks database server manager before you begin with the fixation steps. 
  2. Furthermore, ascertain that the version of server manager that has been installed by you on the system matches your current QuickBooks version in use. 

Effective Methods to fix QuickBooks multi-user mode not working issue 

Now that you know enough about QuickBooks Mult-user mode, it is the right time to explore the set of steps and procedures that can be implemented to eliminate it. There are a handful of methods that you can try and incorporate in QuickBooks. Let us explore each of the methods one by one: 

Method 1: Reinstall QuickBooks 

Often many errors can be easily eliminated by simply uninstalling and reinstalling QuickBooks. Reinstallation eliminates a bunch of bugs. Here are the steps that can be performed to reinstall QuickBooks successfully: 

  1. Start by clicking on the start tab
  2. Once done with that, navigate to the control panel 
  3. Furthermore, you need to search for QuickBooks under the programs and features. 
Uninstall programs and features - QuickBooks multi user mode not working
  1. There you will then have to click on QuickBooks and perform the uninstallation procedure. 
Uninstall QuickBooks desktop
  1. Heading forward, you need to move to the official website of Intuit and then head to downloads, and then opt for the version you are looking for. 
  2. Towards the end, click on the multi-user mode hosting and further switch to it. 

Method 2: Configure Default Setting 

Have you checked the configuration of the default settings? There is a probability that the default settings are misconfigured. And fixing these settings will fix the issue up to a great extent. You can implement the following steps and try optimizing the default settings. 

  1. Begin with opening QuickBooks and you have to then click on the file tab. 
  2. After that, go for the utilities tab. 
  3. Followed by opting for the host multi-user access option. 
  4. The next step is to add the number of users that you want to the company file. 
  5. You will further have to then click on the cancel tab. 
  6. And if the multi-user mode is already enabled, then you simply have to disable it. 
  7. The last step in the process is to create different login credentials and this concludes the process, 

Here is how you can: Add a User License to your QuickBooks Software

Method 3: Switch to multi-user Hosting to fix QuickBooks multi user mode not working

  1. This method requires you to simply open QuickBooks and further update the company file to the latest version. 
  2. You will further have to opt for the file menu and then navigate to the utility tab,. 
  3. The next step is to select host multi-user access 
Host multi user access
  1. Conclude the process by performing the onscreen steps in case the previously hosted multi-user setup is present. 

Method 4: Update QuickBooks to fix QuickBooks multi user mode not working

Using an outdated version of QuickBooks can always drag you in some or the other issue. Thus, we advise you to update QuickBooks to the latest release. This involves the following steps: 

  1. Initiate the process by opening QuickBooks and further make sure that Windows is running as an admin 
  2. You will then have to choose the update QuickBooks desktop option under the help tab 
  3. Once done with that, you will have to select the Update Now tab on the update window. 
  4. And further go for the get updates tab. 
  5. Restart QuickBooks after downloading updates and then it will ask you to install the updates. 
  6. After that click on install now and this will update your QuickBooks. 
  7. Now try to open the QuickBooks company file and check if the error continues to trouble you. 

Method 5: Ping your server from a workstation to fix multi user not working error

Makes sure to turn on network discover before starting the process. The steps involved in this particular process to ping the server from a workstation are as follows: 

  1. Head to the start menu on the server and workstations where QuickBooks is stuck in single-user mode. 
  2. After that, enter the network into the search bar to launch the Network and sharing center. 
Network and sharing center- multi user mode not working
  1. You will then have to change advanced sharing settings by clicking on it. Followed by turning on file and printer sharing and network discovery after that. 
  2. You now have to get the name of the server. 
  3. Followed by entering CMD into the run window from the search bar and then try to hit enter tab. 
  4. Type in the line ipconfig/all in CMD window and then hit enter tab. 
enter cmd in the run box
  1. After that, right next to the hostname on the screen is the server name. 
  2. You will have to note down the hostname. 
  3. Followed by heading to the workstation so that you can test the server. 
Ipconfig- QuickBooks multi user mode not working
  1. Now, launch the run command window. 
  2. And the enter CMD. 
  3. Towards the end, enter the command ping_[your server name]. 

Also Read: Hosting QuickBooks Desktop Company File – Easy Steps

Method 6: Add Server to Windows Host file 

It is easy for Windows to identify and connect with the server system that has company file saved on it. Thus, we advise you to add sever to the Windows host file. The stepsto perform are:

Edit the Host File in QuickBooks
  1. Start by accessing the Windows host file on the system having the issue using notepad. 
  2. After that, if required, open the notepad as admin. 
  3. You will then have to type Server’s IP address after the last IP address. 
  4. And furthermore, enter the server name when holding the tab key. 
  5. Once done with that, head to the file menu and opt for save tab. 
  6. Hit exit tab. 
  7. And towards the end, you need to check if the error with multi-user mode continues. 

Method 7: Work on Firewall Configuration 

There can be a situation, where the firewall configuration is not proper. In such a scenario, what we recommend is to configure the firewall settings using a few basic steps enumerated below: 

  1. The very first step here is to use the Windows start menu and then access the control panel 
  2. Once done with that, search for Windows Firewall and then click on the enter tab. 
  3. Now, click on Allow an app through the Windows firewall tab. 
  4. Choose the public list checkbox for QuickBooks by clicking on the change settings 
  5. You need to then choose public for the application after clicking on the ok tab. 
  6. Later on, check if the issue continues. 

Method 8: Rename tlg and ND files 

.Nd and .tlg files

The network data and transaction log files can at times get damaged or corrupted due to some reasons. Fixing this is possible by renaming them. You can try to rename the tlg and nd files using the below steps: 

Product information tab - QuickBooks multi user mode not working
  1. Open QuickBooks and press F2 this will open a product information window. 
  2. You will then have to go through the file information and there you will find the tlg and nd files. 
  3. Rename the files by adding OLD at the end. 
  4. And then, check if the error still persists. 

Method 9: Create a company file folder 

Create a company file - multi user mode not working

If the above steps didn’t help, try to create a new folder for the company file. In case you want to execute this step properly, then ensure that these steps are performed on the system only. Moreover, you will have to grant Windows permissions after the folder is set up completely. This will ensure that the company files are shared to all the systems in the network. You will also have to copy the .qbw file to the new folder and check if the company file is in multi-user mode. In case it opens, then this indicates that the issue is successfully resolved. 

Learn to Create or Add Another Company File to QuickBooks Online

Method 10: Check if QuickBooks is able to send data

This particular process of checking if QuickBooks is able to send data involves a few set of steps. Let us explore them one by one: 

Step 1: Change the settings of firewall and antivirus 

One of the major causes of this issue can be if the firewall or antivirus program is hindering the connection. Thus, we suggest you to create firewall exceptions to let QuickBooks transfer the required data. Perform the steps below:

Add files to firewall - QuickBooks multi user mode not working
  1. You will first have to press the Windows key and click on the control panel 
  2. After that find and select the Windows firewall option. 
  3. Choose the option to approve an app through the Windows firewall option. 
  4. Now, click on the checkbox next to the public list for the QuickBooks application. 
  5. After that, click on Change Settings. 
  6. You will then have to click on ok tab and then click on the public for the application. 
  7. Towards the end, you need to run QuickBooks in multi-user mode and check if the error still persists. 

Step 2: Test-Path and make sure Quickbooks can communicate with the server 

You will now have to turn on network discovery to fix QuickBooks multi user mode not working error. The steps that can be performed here are: 

  1. In order to launch the run command, press the windows tab and then press the Windows + R tab. 
Type ping servername
  1. Now, type the ping server name and then hit the enter tab. 
  2. Make use of UNC on the system to access the server’s shared folder. 
  3. By the end of this post, you need to use UNC path to return to the QuickBooks business file. 

Step 3: Head to the company file following the UNC path 

Step 4: Create a new company file folder 

Step 5: Configure firewall exception for QuickBooks program and port 

  1. Start by clicking on the Windows tab 
  2. You will then have to access the Windows firewall setting and then type Windows firewall into the search box. 
Disable firewall and network protection
  1. After that, select the firewall advanced option that is in the left sidebar. 
  2. The inbound and outbound rules are located on the advanced settings tab. 
  3. Select inbound rules and this will prompt you to choose new rules. 
  4. Select the port in the new rule windows and then choose TCP. 
Create a new rule in firewall settings
  1. Add the port based on the version of QuickBooks. 
Configure firewall ports and add exceptions
  1. Perform the same steps for outbound rules.
    • For QuickBooks desktop 2019, enter 8019, XXXX
    • For QuickBooks Desktop 2020, enter 8019, XXXX
    • Type port numbers 8019, 56728, and 55378-55382 for QuickBooks Desktop 2018 
    • Type port number 8019, 56727, and 55373-55377 for QuickBooks Desktop 2017
  2. The next step is to add QuickBooks to the firewall. 
  3. Instead of selecting a port, add QuickBooks program to our inbound and outbound firewall rules. 
  4. Select new rule under advanced firewall configuration. 
  5. You will now have to select the application and then head to the directory that contains the executable file for the program. 

OnlineBackup.exe – IntuitSyncManager.exe – QBUpdate.exe – QBLaunch.exe – QBCFMonitorService.exe – QBServerUtilityMgr.exe – QBDBMgrN.exe – QBW32.exe QuickBooksMessaging.exe – FileMovementExe.exe – FileManagement.exe – DBManagerExe.exe Dbmlsync.exe – AutoBackupExe.exe 

  1. These files should be included in the inbound rules 
  2. In order to apply the outbound rules, follow the same steps. 
  3. And towards the end, you will have to restart the system to fix the issue.

Also Read: Configure Firewall Ports and Security Settings for QuickBooks

Method 11: Check Whether QuickBooks Services are Running 

Under this method, you will have to verify that the server PC is running QBCF Monitor Service and QuickBooks DBXX. Here is how you can do it: 

  1. Here you need to enter services.msc in the Windows search box and then click on enter tab. 
services.msc- QuickBooks multi user mode not working
  1. Look out for the service window to see QuickBooks DBXX service. In case this doesn’t show up, you need to follow the steps below
    • Make sure the server is correctly installed with the database server manager. 
    • You will also have to check if there is any upgrade available for the QuickBooks database server manager. 
    • Ensure that the hosting is enabled on the server in case the full software is running on the system. 
  2. Double-click on the QuickBooks DBXX service. After the service starts, you will have to select the run or start tab. 
QuickBooksDBXX service - QuickBooks multi user mode not working
  1. Under the recovery tab, select the option to restart the QuickBooksDBXX service. 
  2. Repeat the steps for the QBCF Monitor Service. 

You need to open QuickBooks in multi-user mode on each of the workstations and check if the issue continues. 

Method 12: Verify the host mode settings of every user’s server 

  1. Select the QuickBooks file menu on the system. 
  2. And then, hit the utilities tab. 
  3. In case you see host multi-user access on the list, simply move to the other system. 
Host multi user access in QuickBooks
  1. However, if you stop hosting multi-user access, then simply enable the QuickBooks software in single-user mode and then disable the hosting. 
Stop hosting multi user access
  1. After disabling the hosting mode, check if the issue continues. 

Method 13: Using QuickBooks database server manager 

If the above 12 methods didn’t help, try this last method that involves the use of QuickBooks database server manager. The steps involved here are: 

QuickBooks tool hub
  1. Start by opening the QuickBooks tool hub program. 
  2. And head to the network issues tab. 
Network issues tab
  1. Once done with that, select QuickBooks database server manager. 
  2. Now, enter QBDBM in the start menu. 
QBDBM
  1. And if you are unable to locate it, you need to browse for the same. 
  2. Click on ok tab and also click on start scan to let the database server manager perform the necessary steps. 
QuickBooks database server manager - QuickBooks multi user mode not working

A quick alternate method 

Using the QuickBooks file doctor tool can also work in certain cases. You can try performing the steps related to accessing the QuickBooks file doctor tool using QB tool hub and let the tool perform a necessary scan and fix. This might fix your error up to a certain extent. 

You might find it helpful: How to Install, Update, and Set up the QuickBooks Database Server Manager?

Conclusion! 

This segment has tried to unveil a lot of fixation measures for QuickBooks multi user mode not working. Hopefully, implementing any of these methods might help you in successfully eliminating the error. Just in case you are unable to tackle through the issue even after performing the steps above, then feel free to reach out to our technical support professionals at +1-844-318-0008, and we will provide you with answers to all your queries. 

FAQs Related to QuickBooks Multi-User Mode Not Working Error

Why is my QuickBooks multi-user mode not working?

QuickBooks might not be installed on the server. The host settings might not be configured in proper manner. Another reason can be if the firewall or antivirus might not be allowing communication between the systems.

How do I force QuickBooks to open in multiuser mode?

You can click on the multi-user mode checkbox, before opening QuickBooks. The next time you login, your QuickBooks file should always open in multi-user mode.

Why is QuickBooks opening in Single-user Mode?

This can be due to network setup. One can download and run QuickBooks file doctor to fix company files and network issues in QuickBooks desktop.

How to Delete Duplicate Transactions in QuickBooks? 

How to Delete Duplicate Transactions in QuickBooks? 

Spotted Duplicate transactions in QuickBooks and can’t figure out how to delete them? Well, eliminating duplicate transactions from the bank feeds in QuickBooks is quite possible. You can easily remove the duplicate transactions directly from the bank feed. The process of deleting transactions depends upon the mode you are using. To help you out in deleting duplicate transactions in QuickBooks, here we are with this piece of writing sharing the complete set of steps involved in deleting duplicate transactions in QuickBooks. 

delete duplicate transactions in quickbooks

However, if you have any doubts or queries, you can get in touch with our technical support professionals at +1-844-318-0008 and they will provide you with immediate support and guidance. 

Also Read: How to Enter and Delete Transactions by Batch in QuickBooks Desktop?

What leads to duplicate transactions in QuickBooks? 

Here are a few reasons why you can experience duplicate transactions in QuickBooks. 

  1. At times when importing lists and transactions into the company file, duplicate transactions can be seen. 
  2. Also, QuickBooks rebuild data utility can also trigger double entry. Especially when the user tries to recover the unrecoverable transactions. 
  3. If you have missed out on some of the details, then duplicate entries can be seen. 
  4. Another possible reason could be if you added a few of the transactions manually, and the automatic feature is also turned on, then a double entry issue can be experienced. 

How to check duplicate transactions in QuickBooks Desktop? 

Even though there isn’t a specific method to look for duplicate transactions, using filters and sorting can help in identifying duplicate transactions. Here is how you can do this: 

  1. You need to first click on the gear icon in the bank account and further select the chart of accounts in QuickBooks
  2. Now, select view register. 
  3. Go for the filter menu from the bank register and further open it. 
  4. Apply the filter to search for a month or quarter transactions. 
  5. Once done with that, click on the payment or deposit column and sort the list by their amounts. 
  6. You need to sub-sort by date, though it would be done on its own. 
  7. Now, search for QuickBooks duplicate transactions and consider them for deletion. 

You might this helpful: How to make a Journal Entry in QuickBooks Desktop?

Deleting Duplicate Transactions in QuickBooks

Delete Duplicate transactions in QuickBooks in side by side mode 

If you are using side-by-side mode, then the downloaded transactions are available on the left of the screen. 

  1. At first, visit the banking menu. 
  2. After that, choose the bank feeds and then select the bank feeds center. 
  3. Select the account with the transactions you wish to remove in the items reviewed section. 
  4. The next step is to select the items to delete. 
  5. The last step here is to choose the deleted transaction and click on yes to confirm. 

Just in case you have already matched the statement, then you can choose the select all downloaded transactions older than option and then set the date to the last statement’s end date. Now, opt for delete selected. You might be required to switch to the register mode, in order to delete everything. 

Also Read: How to Turn off Sales Tax in QuickBooks Online 

Delete duplicate transactions in QuickBooks in register mode 

In register mode, you will see the register on the top part of the screen and the downloaded transactions will be seen at the bottom. If you have confirmed the fact that QuickBooks is correct and you want to delete the transactions that do not tally, then the entire statement will have to be deleted. The steps involved here are: 

  1. You need to initially visit the banking menu. 
  2. After that, select the bank feeds and the bank feeds center. 
  3. You now have to choose the statement from the items received from the financial institution. Select the view option. 
  4. Now, match the appropriate transactions and select Done to match them. 
  5. Once done with that, select Yes tab in the not finished matching screen. This will return you to the online banking center. 
  6. After that, spot and choose the same statement from the items received from the financial institutions section. 
  7. The last step is to choose delete. 

Removing the statement will prevent any unwanted transactions from displaying the next time the statement will be downloaded. In case you do not remove the matched statement then the transactions that weren’t matched will continue to appear on the screen. 

Related Article to Read: How to Download Bank Feed transactions in QuickBooks Desktop?

Delete duplicate transactions or personal expenses from bank feeds 

If you want to keep a personal expense out of the business finances or if you have duplicate bank transactions, then the below steps are involved in excluding transactions:

  1. Initially, you are supposed to choose the transactions from the left menu. 
  2. Furthermore, you need to put a checkmark on the transactions you want to exclude. 
  3. The last step is to visit the batch actions drop-down and then choose the exclude selected option. 
  4. If you want to see the ones that are excluded, then you simply need to opt for the excluded tab.  

Just in case you want to see the ones that are excluded, then select the excluded tab. However, it should be noted that the transactions won’t appear in any associated account registers or reports, as they are not tracked or reported as part of the business finances. In case you have accidentally excluded the transaction, then you can simply include it by performing the steps below: 

  • Here, you will have to choose the transactions tab from the left menu. 
  • Once done with that, move to the excluded tab. 
  • After that, checkmark the transactions to be included. 
  • And later on, move to the batch actions drop-down and choose undo. 

Must Read: Hosting QuickBooks Desktop Company File – Easy Steps

Essential points to consider 

Here are a few points that you need to keep a check on: 

If personal expenses are excluded: 

  • Just in case the user excludes a transaction, the bank register won’t reconcile due to the bank balance, and the QuickBooks balance will show a difference. If you do not reconcile the bank statements with QuickBooks online, then there is not an issue. 
  • Alternatively, when the user reconciles the bank registers, he/she needs to track the personal expenses by adding the user himself as a supplier and assigning the transactions to an owner’s equity account. 

If duplicate transactions are excluded: 

  • In case you excluded a downloaded transaction, then in that case the balance will tally, and the user will be able to reconcile. 

To Conclude! 

While you reach the end of this article, it is believed that you might be successfully able to delete duplicate transactions in QuickBooks. However, if you have any queries or if you require any sort of technical assistance for carrying any task in QuickBooks, then in that case, give us a call at +1-844-318-0008, and we will provide you with immediate support and guidance. For any further guidance, feel free to connect with our technical support team. 

FAQs Related to Delete Duplicate Transactions in QuickBooks

What causes duplicate transactions in QuickBooks?

Duplicate transactions usually show up when you try to import transactions from some external 3rd party program to the company file.

What are ways to find duplicate transactions in QuickBooks?

To find out any duplicate transactions, you need to follow the steps below:

  1. Head to the bookkeeping menu and navigate to the transactions option.
  2. Once done with that, click on the expenses tab and choose the number of columns to sort out transactions.
  3. The last step is to verify for any duplicates

Other Related Articles:

QuickBooks Downloads Desktop – Complete Guide

QuickBooks Direct Deposit Form

How to Fix Banking Error 9995 in QuickBooks Online?

How to Fix QuickBooks Banking Error 9999?

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