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Correct Cost of Goods Sold (COGS) in QuickBooks

Correct Cost of Goods Sold (COGS) in QuickBooks

Did you find incorrect COGS in QuickBooks Desktop when trying to make certain adjustments to profit and loss reports? Well, this error is not a common error, but lately has been reported by a few QuickBooks users. This error basically indicates a particular change in the cost of sold goods. Incorrect COGS can be a bit confusing error for QuickBooks users. Thus, to help you out, we have come up with this segment right here, sharing the complete procedure that can be performed to correct COGS in QuickBooks Desktop and also the reason behind incorrect COGS. 

Correct COGS in QuickBooks

Thus, to learn more about this issue in QuickBooks, make sure to read this segment carefully, or you can also consult our technical support team at +1-844-499-6700, for any sort of further technical guidance. 

You might find it helpful: Set up Landed Cost in QuickBooks Enterprise 

What leads to Incorrect COGS error in QuickBooks Desktop?

A bunch of reasons can cause incorrect COGS errors when working on profit and loss reports in QuickBooks. This includes: 

  • Incorrect cost of items being received can be a major cause behind incorrect COGS in QuickBooks Desktop 
  • Another reason can be if the COGS account employed by QuickBooks POS is wrong 
  • Or if the user buys large quantities and sells products one at a time.
  • If you removed the transactions mistakenly, then such an error might show up. 

Methods to correct COGS in QuickBooks 

Now that you know what can lead to incorrect COGS in QuickBooks, here are a few solutions that you can implement to fix it. Let us have a look: 

Method 1: Look for any deleted transactions 

You need to examine and locate missing transactions in QuickBooks desktop to simply verify if they cause incorrect COGS error. For this, you need to perform the below-discussed steps: 

  • Initially, move to the sales history section in QuickBooks POS 
  • Followed by, clicking on the I wish option 
  • The next step is to go for the financial details to display option 
  • Then, in case the financial information is sent to QuickBooks successfully, the status will show up, but if there is no option to access the file in QuickBooks, then the entry has likely been erased. 
  • You now have to resend the document available under the next financial exchange option if QuickBooks doesn’t contain the receipt. 
  • Once done with that, deselect the sent checkbox if any receipts show a not sent status and if the option to mark this document as successfully sent is opted. 
  • The last step is to click on ok and end the process. 

Also Read: Intuit Customer File Exchange – Upload and download files

Method 2: Delete any changes causing the incorrect cogs in QuickBooks error

You need to observe if there are any faulty changes. If there are any, you can try performing the below steps to delete any changes made. 

  • The very first step is to right-click any column header and select Customize columns 
  • Once done with that, you need to select inventory and go for quantity adjustment history 
  • The next step is to enter the incorrect amount in the diff cost column and also make necessary quantity adjustments after adding the diff cost to the choose column list
  • After that, you need to click on the save tab 
  • Also, double-click the edited entry and go for I want to, along with clicking on check it. 
  • You now have to follow the same steps to check the cost adjustments by opting to view the financial history
  • Open it in QuickBooks and then go for the inventory and finally click on the cost adjustment history
  • Any wrong alteration can be undone by the user, by simply clicking on I wish to and also opting for a reverse memo from Qty adjustment or cost adjustment history

Related Read: QuickBooks Update Unable to Add Item to List: Solutions

Method 3: Set up COGS account correctly 

In order to avoid the COGS error in QuickBooks, it is essential to correctly set up the cost of items and preferences sold in QuickBooks. If the account is set incorrectly, then one might have to choose the item list. And also select the correct COGS account corresponding to each item. 

Method 4: Fix the cost input of items to correct cogs in QuickBooks

You need to perform the below steps to double-check the input cost of items. The major cause of the error can be the incorrect entry of the cost items. This can be fixed by checking and configuring the input cost of the items. 

  • To begin with, you need to go for the column heading for the ext cost column. Also, match it to the item name
  • Also, note that the names of the items with a value of 0.00 or an inaccurate quantity, before moving on to the next stage. 
  • The next step is to click on the inventory and further click on the item list 
Profit and loss statement
  • After that, select each item and click on edit
  • You now have to take the number of items sold from the history report and multiply it by the item’s cost
  • Create a journal entry in QuickBooks and this would debit the inventory asset and credit the cost of goods sold for this amount. 

Also Read: How to Change Service or Inventory Item Types in QuickBooks?


Coming to the end of this segment, we believe that the reader might be able to understand the reasons why the correct COGS in QuickBooks error shows up. Along with that, the measures can be taken to successfully culminate the issue. Just in case you come across the same issue again and again, then connecting with our QuickBooks technical support team at +1-844-499-6700 is suggested. Our certified ProAdvisors will ensure to answer all your queries immediately and make sure that you do not face the same error again. 

Other Related Articles:

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How to Create, Edit, or Delete QuickBooks Memorized Transaction?

Resolve the Balance Sheet Out Of Balance In Accrual Basis

How to Fix QuickBooks Error 1311: Source File Not Found (Filename)?

How to Fix QuickBooks Error 1311: Source File Not Found (Filename)?

Did you see QuickBooks Error Code 1311 and don’t know what measures can be taken? Well, QuickBooks error 1311 appears either while updating QuickBooks or while exporting a report from some financial statement designer to MS Excel. Sometimes the installation of the software from a CD may cause the error. This error indicates that the software is unable to read a specific file needed for installation from the source media. There are a bunch of factors causing such an error, which we will be trying to discuss later in this segment.

To learn further about QuickBooks error 1311, make sure to stick around this segment carefully. Or you can also get in touch with our technical support team at QuickBooks Error support helpline i.e. +1-844-499-6700, and we will provide you with immediate support and guidance.

What is QuickBooks Error 1311?

QuickBooks error 1311 is basically an installation error that shows up when the software cannot find a specific file required for installation from the source media like the CD or a downloaded setup file. This error shows up with a warning message: Error 1311: ‘’Source file not found: D:\ZF561407.CAB’ . Verify that the file exists and that you can access it”. This error can further show up in case of a damaged installation source, installation media, or issues with the CD/DVD drive. One can also come across this issue when exporting the files to excel and when updating QuickBooks using CD-ROM or any other compact disk device.

QuickBooks error message 1311 - Screenshot

Causes of QuickBooks Error 1311

The QuickBooks error 1311 is caused while updating or exporting files, some of the possible reasons for this error are:

  • Damaged or corrupted Microsoft office
  • The CD from which you might be installing is corrupt
  • Maybe your Microsoft office version is not compatible with QuickBooks software
  • There is some problem with the CD-ROM drive

What are the signs of QuickBooks error code 1311?

The following can be the signs that would help the user to identify such an error in QuickBooks:

  • Whenever the error pops up on the screen with an error message, it becomes easy for the user to identify the issue.
  • Another sign can be if the installation of QuickBooks with a company disk is failing again and again
  • The user can also spot this issue when a file is being exported to media and the software freezes
  • Another sign can be if you are unable to export one or multiple reports from QuickBooks FSD to Microsoft excel

See Also: How to Fix QuickBooks Error 6000 304?

Steps to Resolve QuickBooks Error Code 1311

Let’s get started with copying the installation files from CD to a hard drive before installation. Some of the possible solutions are as described:

Method 1: Copy Files to hard driver and then install it

  • Start by inserting QuickBooks CD into CD-ROM and verify if installation starts automatically. If it starts automatically then tap ‘QUIT’ to exit
  • Now, right click on the start tap of the Windows and then click ‘EXPLORE.’
  • Create a folder in your desktop to copy installation files
  • Browse QuickBooks CD –ROM and do a right click on it to EXPLORE
  • Find QBooks and other third-party folders and then tap on the setup.exe
  • Hold the CTRL key on desktop and press file and folder to copy the files
  • Paste this copied files on the new folder which you created
  • If the error occurs again, then it is the issue of CD-ROM
  • In this kind of situation, make sure to call the customer care executive so that they can help you to solve the error and you can resume working
  • If there is not any error occurring at the time of copying, open the NEW FOLDER
  • Now double tap on setup.exe to begin with the installation

Read Also: How to Fix QuickBooks Error 6190 and 816?

Method 2: Checking Compatibility of Microsoft Office

The Microsoft Office requires to be updated to utilize financial statement designer. Only after this, the report can be exported directly from the QuickBooks to an office.

For verifying the compatibility follow certain steps below:

  • Go to the control panel and then double-tap on the Remove or Add programs.
  • Now, select Microsoft Office to make the modification.
Verify Microsoft office compatibility QuickBooks error 1311
  • The version for Microsoft Office needs to be 2000 or later.
  • If the version is not 2000 or later, then you are required to modify or repair as per the instructions offered to resolve the issue

Method 3: Restricting Access to CD –ROM

  • Click on the Start button on your keyboard and then go to Settings.
  • Now, go to the Control Panel and then tap on ADMINISTRATIVE TOOLS.
CD rom-screenshot
  • From administrative tools list select “LOCAL SECURITY POLICY and EXPAND LOCAL POLICY FOLDER”
Security setting-screenshot
  • Then you can choose the options for security.
  • Click on any of the security options as per the version of the Windows installed in your desktop- RESTRICT CD-ROM access to the local users

You may also like: How to Fix QuickBooks Error Code 6150, -1006?

Method 4: Perform Scanning and installation

  • Press Start or Windows key and then choose All programs.
  • After that hit a right click on command prompt and choose run as Administrator option
  • Type FSC/SCANNOW, in the command prompt and hit Enter key.
Start the System File Checker for Windows (SFC scannow) - Screenshot
  • Once the scan process completes, type msiexec/unregin in the command prompt and hit on Enter key.
Type msiexec or regserver in cmd - Screenshot
  • After that type msiexec/regserver in the command prompt window and then press Enter key.
  • Finally, visit to the creative suite product installation.

Method 5: Reinstall CS4 Application

  • Click the “Start” button on your screen or the “Windows” key on your keyboard
  • Open “Run” Window
  • Type “msiexec/unreg” in the open box and press Enter
  • Following, you need to reinstall CS4 application
  • Open the application setup file and follow the prompts on your computer screen to complete the installation process

Method 6: Make use of photoshop elements disc

  • Under this process, the very first step is to insert the Photoshop Elements install disc into the DVD/CD-ROM drive.
  • After that open My Computer and right-click on Photoshop Elements disc.
  • Now, make a folder on the desktop and copy the Adobe Photoshop elements folder in it.
  • After you are done with copying, make sure to eject the disc and open the Adobe Photoshop elements
  • Now, double-click the Setup.exe to start the installation.
  • Perform the onscreen steps to complete the process
Photoshop element - QuickBooks error 1311

Method 7: Clean the CD/DVD or removable media

If none of the above methods didn’t work for you, then you can simply try to clean the CD/DVD or removable media. Any dust, dirt, or fingerprints on the media can cause issues when installing or exporting QuickBooks. Using a soft cloth to gently clean the media, and then try to install or export QuickBooks again.

Read Also: How to Resolve QuickBooks error 1334?

I hope you have successfully resolved the QuickBooks error code 1311 with the help of above given methods. In case the error still appears while exporting, updating or installing the files from QuickBooks desktop then you can contact our QuickBooks technical support team at +1-844-499-6700.

We are available here for round the clock to help you. We feature advanced tools and technologies and offer the best in class QuickBooks support & help.

FAQs – QuickBooks error 1311

What error code message appears on screen with error code 1311?

You might get the following error message on your desktop screen: Error 1311: ‘’Source file not found: D:\ZF561407.CAB’ . Verify that the file exists and that you can access it”

How do I fix error 1311?

The very first step is to head to the start tab and then run and enter regedit in the ope field. Now,iIn the registry, go to HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\WinLogon\AllocateCDRoms. In case the value for AllocateCDRoms is set to “1”, change it to “0”, reboot the machine and try again.

What does error code 1311 in QuickBooks mean?

You might get the following error message on your desktop screen: Error 1311: ‘’Source file not found: D:\ZF561407.CAB’ . Verify that the file exists and that you can access it” This basically means that file cannot be accessed.


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QuickBooks error 539 – Quick Fixes 

QuickBooks error 539 – Quick Fixes 

Trying to work on QuickBooks and suddenly bumped into QuickBooks error code 539? QuickBooks error code 539 is a common error that shows up on the screen stating: Error 539 – QuickBooks encountered a problem and needs to close. This is basically a runtime error that occurs in case you experience QuickBooks crashing. Other than that, QuickBooks error 539 can also be witnessed when printing tax forms and so it is termed as QuickBooks tax form printing error 539. This error not only interrupts the smooth workflow but also requires immediate fixes to ensure smooth workflow continuity. 

QuickBooks error 539

To help you tackle QuickBooks error 539, here we are with this segment sharing the complete set of steps to get rid of this issue in QuickBooks, along with the causes and signs of the error. Thus, make sure to stick around this segment carefully, or you can also consult our technical support team at +1-844-499-6700, and we will provide you with instant support and guidance. 

Also Read:

Signs and symptoms of QuickBooks error 539

Identifying the error code 539 becomes easy with the help of below signs and symptoms: 

  • The system becomes slow and gives delayed responses to user inputs 
  • An error message shows up on the screen 
  • QuickBooks and PC crash at the same time indicating the error 

What can trigger QuickBooks error 539? 

However, every error in QuickBooks is triggered due to some or other reason. But when it comes to QuickBooks runtime errors the reason isn’t definite. Usually, runtime errors in QuickBooks occur due to conflicting programs operating at the same time. It can further be experienced due to memory problems, a bad graphics driver, or a virus infection. Regardless of the reason, it is essential to fix the QuickBooks error 539 and other runtime errors immediately. 

Solutions to fix QuickBooks Error 539

Now that you know what can lead you to QuickBooks error 539, it is time to perform the necessary fix to this issue. Here are the solutions that can be performed to get rid of the error permanently. 

Solution 1: Graphics driver should be reinstalled 

Reinstall Graphics Driver

In case the graphics driver is not set up properly, then you might end up in QuickBooks error 539. In such a scenario, it is suggested to uninstall the graphics driver and get the correct version installed on the system to simply fix the error. 

  • Start by simply pressing the start tab 
  • Then, head to the device manager 
  • Now, search for the graphics driver option 
  • Click on Uninstall it 

Solution 2: Uninstall any suspicious conflict app 

In certain cases, any suspicious app running in the background can also trigger such an error in QuickBooks. Thus, uninstalling the conflicting apps might work in such cases. The steps involved here are: 

  • You need to first click on the start menu and then open the control panel 
  • After that, head to the programs and features tab within the control panel and then click on uninstall the program 
Uninstall conflicting app - QuickBooks error 539
  • The next step is to find any conflicting programs and uninstall it 
  • The last step is to restart your system and check if the issue exists. 

Solution 3: Download the latest tax table 

You need to perform the following steps to download the latest tax table.

  • The very first step is to head to the employees tab 
  • Once done with that, choose get payroll updates
Get payroll updates - QuickBooks error 539
  • The next step is to checkmark download the entire update and choose Download latest update option 
  • Then, after the tax table is set up, get QuickBooks restarted and examine whether the running problems shows up. 

You might find this helpful: QuickBooks Runtime Redistributable in QuickBooks Desktop 

Solution 4: Getting runtime libraries reinstalled 

It is recommended to get the Microsoft Visual C++ package reinstalled on the system. The steps involved in that case are listed below: 

  • You need to first open the control panel via the Windows start menu 
  • After that, choose the Programs and Features tab 
  • The next step is to look for the Microsoft Visual C++ redistributable package and then click on it. 
Uninstall Microsoft Visual C
  • Once done with that, click on the uninstall tab 
  • And after the uninstallation process ends, restart your system. 

Solution 5: Running the Disk Cleanup 

After the system gets over occupied cache and junk files, then such an error is probable to occur. In such a scenario, the solution to this issue is a disk cleanup tool, to simply free up space on the hard drive. The steps to be performed here are: 

Cleaning system junk with Disk Cleanup - QuickBooks error 539
Cleaning system junk with Disk Cleanup – Screenshot
  • The very first step is to head to the Windows start menu and then enter disk cleanup in the search bar 
  • Now, double-click the disk cleanup icon 
  • Within the cleanup window, go for C: disk and this will begin the scan and the cleanup process. 

Also Read: Fix Damaged Transactions in QuickBooks Desktop 


Toward the end of this segment, we believe that the reader might be able to successfully get rid of the QuickBooks error 539. Just in case the user is unable to fix the issue, or if there is any query remaining unanswered, then contacting our technical support team at +1-844-499-6700 might work. Give us a call and our technical sound certified ProAdvisors will address your queries immediately. 

Other Related Articles:

How to Fix Not Enough Space on Drive C: QuickBooks?

How to Rebuild and Verify Data Files in QuickBooks Desktop?

Configure Firewall Ports and Security Settings for QuickBooks

How to Fix QuickBooks Freezing Problem in Desktop?

How to Troubleshoot QuickBooks error code 15104?

How to Troubleshoot QuickBooks error code 15104?

Want to know what it takes to deal with QuickBooks error code 15104? Well, if yes, then your search ends right here. In today’s article, we will be discussing in detail the complete set of steps that can be performed so as to deal with the QuickBooks error code 15104. This error can be seen due to damaged windows registry. The user can also experience similar issue when updating QuickBooks to the latest release.

There can be a handful of factors causing such an error, which we will be discussing later in this post. Thus, if you are interested in finding what causes such an error and what effective measures can be performed to deal with such an error, then going through this article till the end will definitely work. However, if there is any query, or if the user is stuck at any point of time, then contacting our QuickBooks technical support team at +1-844-499-6700 is recommended. We are a team of technically sound QuickBooks professionals who work round the clock to provide the best possible support services immediately. 

Read Also: How to Fix QuickBooks Error Code 15212?

What drives the user into QuickBooks error code 15104?

The user can end up in such an error due to the below stated reasons. Let us have a look:

  • An incomplete installation of QuickBooks software can drive the user to such an error
  • Another possible factor can be if the user is making use of Multi user mode 
  • Moreover, in case of damaged windows registry such an error can be experienced 

Important points to remember

The user is suggested to keep certain points in mind and perform some steps before heading to the actual fixation methods. The user can look for the below steps.

  • The very first step is to press ctrl + 1 and then open the product information window
Product Information - Error code 15104
  • Once done with that, the user should select help and update QuickBooks
  • Lastly, click on option tab and ensure that the information in the download location is correct
Update now - Error code 15104

See Also: How to Fix QuickBooks Payroll Error Code 15222?

Effective measures to fix QuickBooks error code 15104

The user can carry out the below set of steps to fix the QuickBooks error code 15104. Let us have a look:

Process 1: Make use of a third party cleaner program

  • At first, the user should download and install a third party cleaner software on the system
  • Once done with that run the software on windows
  • This will scan the system and if it finds any issue in the registry entry, then it will fix the same
  • The user should the ensure that the system is backed up and is rebooted

Process 2: System restore

  • The user can start the process by opening the system restore window on the system
  • And also selecting the restore point
System Restore Point in Windows - Screenshot
  • The next step is to click on to the option scan for affected programs
  • And also click on next tab and then hit finish to complete restore process
Restoring the system - Error code 15104
  • Note that the system restore would not affect in any way the personal files in the system

See this also: How to Fix QuickBooks Error Code 3140?

Process 3: Installing and uninstalling QuickBooks in selective startup mode

This process involves some sub steps. Let us have a look:

Step 1: Preparing the data

  • At first, the user should create a backup of your data
Create backup - Error code 15104
  • And then the user should keep a copy of the QuickBooks desktop product and license number ready

Step 2: The next step is to start the system in selective startup mode

Microsoft Service - Error 15104
  • The user will first have to open the run tab and press windows + R
  • If the dialog box is seen the user would have to type in the mconfig and click on to the ok tab
  • No, move to general tab and choose selective startup and load system services
  • In the next step, the user will have to head to the service tab and select hide all Microsoft services
  • And choose disable all tab
  • The user should also ensure that the hide all Microsoft services are uncheck
  • After that make sure that the windows installer checkbox is selected from the list of services. Just in case it is not done, then hit the checkbox
  • Click on ok tab
  • The last step is to reboot the system configuration window

Step 3: Now, perform clean installation of QuickBooks

After the system opens uninstalling and reinstalling QuickBooks is something you should try.

Step 4: The last step is to move to the normal startup mode

  • Open the run command, by pressing ctrl + R
  • The next step is to type in msconfig and click on OK tab
  • The user should now select the normal setup in the general tab
  • And also click on OK tab
  • The last step is to restart the system configuration window

Process 4: Update Windows to the latest release

Often outdated windows can trigger some sort of issue in QuickBooks. Using the version not only prevents users from leveraging the updated features rolled out by Microsoft. Updating the windows will eventually update essential Microsoft Windows components that form a necessary prerequisite for an unobstructed functioning of the QuickBooks. The steps involved in this process are as follows:

  • The very first step is to click on the start tab on the desktop and then search for update in the search box.
  • The next step is to open the Windows update window.
  • After that, search for the tab named Check for updates and double-click the same.
  • Let it take its time to search for the latest available updates.
Windows update - Error 15104
  • The user needs to place a tick mark beside all the essential updates and proceed with the downloading of these updates will automatically start installing soon after the boot screen.
  • End the process to launch QuickBooks and then examine if the error 15104 still continues.

Process 5: Reboot.bat file

Reboot.bat - Error code 15104
  • The user needs to right click the QuickBooks desktop, and select the properties tab.
  • After that, within properties, look for the tab named open file location and then click on it.
  • This will directly take the user to the QuickBooks folder
  • Type in reboot in the search box and also click on the enter key.
  • Upon locating the file, double-click to run it.
  • It is preferable to open this file as an admin by right-clicking it and select the run as admin option.

Process 6: Run Quick Fix My Program

You need to run the QuickBooks tool hub to access Quick Fix my program and ultimately resolve QuickBooks error 15104. The steps to be followed are:

Step 1: Download and Install QuickBooks Tool Hub

To use the QuickBooks tool hub, close Quickbooks and use the tool hub on Windows 10, 64-bit for better results.

  • The first step is to download the most recent version of the QuickBooks tool hub i.e.,
  • After that, save the file where you can easily find it. In case you have installed the tool hub earlier, then find which version you have.
  • Choose the home tab and the version will be present at the bottom.
  • Now, open the file you downloaded
  • And perform the onscreen prompts to install and agree to the terms and conditions
  • After the installation finishes, double-click the icon and open the tool hub.
QuickBooks tool hub - QuickBooks error 15104

Step 2: Run Quick Fix My Program

  • Choose Program Problems in the tool hub
  • Go for Quick Fix My Program
  • After that, reopen QuickBooks and the company file
  • Download the latest QuickBooks product updates or the latest payroll tax table update again.
Quick fix my program

Read Also: How to Fix QuickBooks Error Code 6147, 0?

Final Words…

By the end of the article, we expect that the readers might be able to successfully deal with the QuickBooks error code 15104. However, in case for some reason the user isn’t able to, then in that case contacting our QuickBooks support professionals at +1-844-499-6700 is recommended. We are a team of technically sound QuickBooks Support professionals who work round the clock to provide best possible support services.

FAQs – QuickBooks error code 15104

What is QuickBooks Error 15104?

QuickBooks error code 15104 is basically a technical error appearing in the multi-user mode that indicates an issue with the update process.

Does Updating Windows can cause QuickBooks error 15104?

Well, updating Windows can cause such errors in QuickBooks program. Windows updates can sometimes cause issues with file permissions or access, which can lead to this error.

How do I fix QuickBooks 15XXX series error?

The user can try to rectify this issue, by simply performing the steps below:
1. The first step is to download the updates as an admin
2. Now, run quick fix my program
3. Installing a digital signature certificate
4. Repair QuickBooks
5. Reinstall QuickBooks


Few other helpful links

How to Fix QuickBooks Error 15102?

Steps to Fix QuickBooks Error Code 15218

Methods to Resolve QuickBooks Error Code 15203

QuickBooks Backup Error 2277 – Causes and Troubleshooting

QuickBooks Backup Error 2277 – Causes and Troubleshooting

QuickBooks Error 2277 is usually seen when there is a damaged or corrupted file in the QuickBooks company data. It is also known as Intuit data protect backup failed error. There can be a handful of reasons causing such an error. Considering the problem of QuickBooks users, we have come up with this article that deals in the quick fixes for the QuickBooks error 2277, along with the triggers to the same. Thus, if you are also facing this error, then go through the entire article. However, another quick fix can be reaching out our 24/7 QuickBooks error support team by dialing our toll-free number i.e. +1-844-499-6700.

Related Article: How to Fix QuickBooks Payroll Update Error 12152?

Error Code 2277 Backup failed QuickBooks

While exploring the features and functionalities of QuickBooks, the user might encounter this serious error code 2277 along with a message displayed on the computer screen. While creating the backup of the company file, this error can be seen.

Following simple steps might help the QuickBooks users in getting rid of this error, but before that let us have a look at the causes of the QuickBooks Error Code 2277.

Triggers of QuickBooks Backup Error Code 2277

There are a few factors causing such an error. Let us evaluate them one by one:

  • The first and foremost reason can be unsuccessful and incomplete backup of the files.
  • Another reason can be corrupted QuickBooks or Company data files.
  • If the essential QuickBooks files got accidentally deleted by QuickBooks users, then such an error might show up.
  • Also, if the firewall is blocking the software, it might trigger error code 2277 in QuickBooks.
  • Or if the system has junk files and temporary files piled up.
  • You can further come across similar issue if Intuit is not added to the list of trusted sites in the Internet Browser.

Signs and symptoms of QuickBooks error code 2277

This error can be identified using the below signs and symptoms:

  • In case the system slows down or freezes at regular intervals
  • Another sign can be when backing up the company files, a dialog box with an error message
  • You can also identify the issue if the system shuts down abruptly and then restart again.
  • The software becomes unresponsive while backing up the company files.

See Also: How to Troubleshoot QuickBooks Error 108?

Quick Fixes to QuickBooks Error Code 2277

If you are tired of the QuickBooks Error 2277 and want to get rid of it, then all you need to do is follow the simple troubleshooting steps, and make sure you follow the same order. To shun off the error, QuickBooks users can follow different methods, as stated below. So, without further delay, let us explore the methods to get rid of the QB Error code 2277:

Method#1: Run Intuit Data Protect Diagnostic Tool

  • To begin with, the user is required to right click the ‘Intuit data protect‘ icon that is located at the bottom of the screen.
  • Moving ahead, tap on ‘About Intuit Data Protect‘ option.
Intuit Data Protect Diagnostic Tool
  • And then, Press ‘Ctrl+ F2 keys‘ simultaneously to launch the ‘IDP tool‘.
  • Now, in this step the user is required to look for the ‘Run Diagnostics‘ option and select the same. Also, there is a need to ‘reconfigure the software‘ and/or the hardware in order to permit access to the ‘IDP files‘.
  • In the final step, if the tool is able to detect the issue with firewall or a third-party security software, then the user is required to check the manufacturer’s website as it will help the user to gather the information regarding configuration.
  • After that the user is required to add the following files for exceptions form the folder “C:\Program Files(X86)\Common Files\Intuit\Data Protect.
    • IntuitDataPortect.exe.
    • IbuEnghost.exe.
    • QBIDPServices.exe.

Read Also: How to Fix QuickBooks Error Code 15227?

Method#2: Inserting Windows Firewall Ports

  • The very first step is to open the ‘Control Panel‘, followed by visiting the System and ‘Security‘ section.
  • Now, the next step is to tap on the ‘Windows Firewall> Advanced Settings‘.
  • The user is now required to select the ‘Inbound rules‘ option from the ‘Advanced Settings‘ Window.
Create a new rule in firewall settings
  • Moving ahead, click on the ‘New Rules’ option from the right side of the same window.
  • The last step is to enter the ports and the hit the ‘Next‘ tab.
    • Incoming Port 80
    • Outgoing Ports 443, 16841
  • After that the user is required to follow, the prompts and follow the above four steps for ‘Outbound rules‘.

Method#3: Cleaning the internet explorer cache, cookies, SSL state, and temporary files

  • To begin with, the user is required to open the ‘Internet Explorer
  • After that, visit the ‘Tools‘ menu, followed by clicking on the ‘Internet Options
  • Moving ahead, the next step is to go to the ‘General‘ tab, then clicking on ‘Delete‘ which will be seen under the browsing history tabs.
  • Now, the user is required to check the following boxes: ‘Temporary Internet files‘ and ‘website files‘, ‘Cookies and website data‘, ‘History‘, ‘Form Data, and InPrivate Filtering‘, after that the user is required to uncheck the ‘Preserve Favorites‘ and website data box.
  • After that, the user has to choose the ‘Delete‘ option to clear the items.
  • The next step is to visit the ‘Content Tab‘.
  • And lastly, the user is required to choose ‘Clear SSL state‘, and then hit the ‘OK‘ tab.

See this also: How to Fix QuickBooks Error 1311?

Method#4: The user is required to add trusted sites

  • First of all, the user is required to open the ‘Internet Explorer‘ and then visit the ‘Tools‘ menu.
  • The next step is to choose the ‘Internet Options‘.
  • Now, simply locate the ‘Security tab‘ and once done with locating, uncheck the ‘Enable Protected Mode‘ box.
  • In the next step, the user is required to select the ‘Trusted sites‘ and click on the ‘Sites‘.
  • Once done, uncheck the require server verification for all the sites in this zone box.
  • After performing the above steps, the user is required to add “*, and *,” and after that click on the close option.
Internet options
  • Moving ahead, the user is required to go to the ‘Privacy tab‘ > Select ‘Sites
  • The next step is to add the websites in the Address of Website box, ‘* and *
  • Now coming to the next step, the user has to choose the ‘Allow‘ option each time he/she adds the web address.
  • The final step is to click on ‘OK‘ and you are good to go.

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Method #5: Repair QuickBooks desktop program

  • The user needs to press control panel which can be accessed through the windows start menu.
  • After that, hover and move to the program and features tab.
  • The new screen shows a list of installed programs within the system.
  • Look for QuickBooks and choose it.
  • Select uninstall/change tab and also click on repair tab.
Uninstall Repair the QuickBooks
  • Perform the onscreen steps to repair the software
  • Reboot the system and try to back up the company file in QuickBooks.


With this, we come to the end of this article, and we believe that with the help of this article and the methods listed above, the reader might be able to tackle the QuickBooks backup error code 2277.

However, in case of any difficulty or if by any chance the user is unable to get rid of the error even after following the above enumerated troubleshooting methods, then he/she can feel free to get in touch with our QuickBooks payroll support team. Just dial our toll-free number i.e. +1-844-499-6700, and our team of experts and highly skilled professionals will be there to assist you in a single call.

Frequently Asked Questions – QuickBooks error 2277

When does QuickBooks error 2277 appears?

QuickBooks users can experience the error 2277 when backing up their company files. Due to this error, the entire backup process comes to a complete standstill.

How can we fix error code 2277 in QuickBooks?

The user can try eliminating this error using the steps below:
1. Using IDP Diagnostic Tool
2. Add Intuit as a Trusted site
3. Add QuickBooks ports to the Firewall.
4. Clean system junk and Temporary files.
5. Repair QuickBooks Desktop.

How do I rebuild data in QuickBooks backup failed?

You need to, go to the File menu, then hover over Utilities and select Rebuild Data. On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup. Let the tool repair your file.

Why can’t I back up my QuickBooks files?

If the “QuickBooks file is open and cannot be backed up” error continues, you should reinstall QuickBooks. However, that is not the best option, as you must repeat the full QuickBooks setup process. Alternatively, you could check for software upgrades.


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