Toll-Free : 1.844.405.0907 [email protected]
Voiced by Amazon Polly

Learn the complete process to the resolve QuickBooks Error 12, 0 while opening the company file

Errors and technical glitches are quite common in QuickBooks accounting software. What matters the most is that every error in QuickBooks can be eliminated by using some or the other set of steps. One such error that we will be discussing in this segment is QuickBooks error code 12,0. This is a unique error that users might not come across quite often. You can experience this issue when you do not have admin rights. Moreover, if there is any issue in the windows registry, then experiencing this error is common. As this error can be unique, you might find it difficult to fix it. To know more about this error. All you need is to read this segment carefully.

This blog post will help you to find out the causes and fixes of this error. You might land into this issue, if you are not having enough admin rights. Just in case, you came across QuickBooks error code 12,0, then stick around and let us find out the right fix for it together. You can also connect with our experts right away using our dedicated support number and let the professionals handle the issue for you.

QuickBooks Error Code 12, 0

Brief into QuickBooks error code 12, 0

we discussed previously, this issue isn’t very much common and can be experienced due to insufficient admin rights. This particular error can also appear if the system settings aren’t configured properly. It appears on the screen stating: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.

See Also: How to Resolve QuickBooks Error Code 6189 and 816?

What triggers QuickBooks error code 12,0?

One can experience the following error due to a handful of factors. These factors include:

  1. Missing from the registry or deleted can be one of the most influential factors
  2. Another reason can be if there is any malfunction in the system
  3. The user can also face this issue if incorrect entries are present
  4. A damaged Windows registry can also trigger this error
  5. If the software itself isn’t installed properly, then you might experience this issue

Signs and symptoms

Identifying the issue becomes easy using the signs listed below:

  1. One of the simplest signs can be if the error itself appears
  2. Or if the windows do not respond properly
  3. Also, in case the system freezes
  4. Or an active program window crash
  5. Windows got shut down to avoid any harm to the system.

Effective measures to fix the issue

The user can implement the below set of steps and procedures to successfully get rid of this error in QuickBooks.

Read Also: How to Fix QuickBooks Error 6190 and 816?

Procedure 1: Using the Scan Now command

Simply using the scan now command can scan the system for junk files and fix the issue up to certain extent. The steps to be performed here are as follows:

  • At first, click on the Start tab.
  • Now, move to Search box, and then enter ‘Command‘
  • Click on the Enter key.
  • Press and hold the Ctrl + Shift keys
  • Hit the Enter tab
  • This will open a permission dialog box
  • Click on Yes tab.
  • Now, a black box with blinking cursor will appear on the screen.
  • Type in ‘SFC/scannow’ and then click on the Enter tab.
Run System File Checker
  • This will scan for errors and other system file issues.
  • Perform the onscreen steps and end the process

Procedure 2: Update Windows

  • Here, you need to click on the Start tab.
  • After that enter the Update in the Search box and hit on the Enter tab.
windows update menu
  • This will open the Windows update dialog box on the screen.
  • Click on the Install updates tab and end the process
Installing window update to resolve QuickBooks Error 12, 0

Procedure 3: Enable the QBdatabaseserviceuser23 service

  • Under this process, you need to first Verify the QuickBooks version.
checking QuickBooks version
  • The service will be QBDatabaseserviceuser23.0, if you are accessing QuickBooks
QBDatabaseserviceuser23.0 option
  • Head to Services.MSC
  • Check if the service mentioned has stopped or is still working.
  • Now, press on QBdatabaseserviceuser23.
  • Also, right-click QBdatabaseserviceuser23
  • After that head to the Properties tab
QuickBooksDB3 Properties tab
  • Just in case the service has stopped working, make sure to click on the Start service option.
  • End the process by reopening the company file and checking if the error got resolved or not.
  • Also check permissions on the folder having the company file using the steps below:
    • You need to right-click on the Client dataAnd then select PropertiesNow choose Security tab.And check if you have Permission to access the file or not.
    • If you don’t have permission to access the folder, get access to the permission and try opening the company file again
getting access permissions to resolve QuickBooks Error 12, 0

Procedure 4: Select the System Restore

  • At first, click on Start tab.
  • Also enter in System Restore in the search box
  • Hit the Enter tab.
  • Select System restore tab in the results section
  • Enter Admin passwords.
  • Perform all the necessary steps in the wizard to pick a Restore point.
System Restore window
  • Lastly, restore the system and start working on QuickBooks.

See Also: How to Solve QuickBooks Bank Reconciliation?

Procedure 5: Enable permissions

  • Here you need to right-click the Client data option.
  • Opt for the Properties tab.
  • Click on the Security tab.
  • Check if you have permission to access the file or not.
  • If not, then provide the necessary permission.
  • Now, open the company file and check if the error is fixed or not


We end this segment right here with the hope that the steps listed above might be of some assistance in fixing the QuickBooks error code 12,0. if you continue to come across similar issue again and again, then in that case contacting our tech team at +1(844)405-0907 is suggested. We are a team of certified QuickBooks professionals who work round the clock in providing instant QuickBooks Error support services. Our experts know what it takes to fix issues from their root cause.

Read more helpful articles from here:

What is QuickBooks Payroll Update Error 15243?

Fix Error PS077 When QuickBooks Download Payroll Updates

Steps to use the built-in QuickBooks File Doctor

Buy QuickBooks Today!

contact our male customer

Buy the all-new QuickBooks today!

Connect With QuickBooks Experts

Dial our toll-free number


    Buy the all-new QuickBooks Today!

    Get instant help, advice & answers from our certified CPA's, Accountants and Pro Advisors. Speak to one of our QuickBooks Pro advisor over the phone and place your order. Just submit your details and we’ll be in touch shortly.

    This will close in 0 seconds

    Looking for QuickBooks Help?

    This will close in 0 seconds