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Learn the best ways to resolve payroll setup error code format 00000 XXXXX

One can receive an error code in the format 00000 XXXXX. This error code can change depending on your action in the Payroll and the version of the QuickBooks which is in use. The error can appear as “Error: QuickBooks Payroll Setup-Error Code: XXXXX XXXXX” or “Unrecoverable Error: Error Code: XXXXX XXXXX”. The code can range from 00000 00001 to 00000 99999. 

If you need in-depth information about it or need any type of help, you can contact QuickBooks Payroll Support and talk to an Intuit certified ProAdvisor today.

Read Also: What are the steps to resolve QuickBooks error 6069?

What Causes the Unrecoverable Error?

Usually errors in this format occur when a file name either on the Vendor list or on the Employee Centre, or on the timesheet has a special character in the name, or when a duplicate entry of an employee name is found.

The error codes are as:

  • 00002 71328
  • 00002 20123
  • 00000 17002
  • 00000 38049
  • 00000 88579
  • 00000 38772
  • 00000 97340
  • 00000 88703
  • 00000 40370

Additional Error Codes are:

  • 00000 99867
  • 00000 88703
  • 00000 34289

Read this also: How to Fix QuickBooks Error 6129, 0?

Steps to Solve QuickBooks Error Unrecoverable Error

  1. When the error message appears on your display, click on the ‘View Report Link‘ option from the Error Window. Upon clicking a new window will appear with the partial view of failure details.
  2. Find and open file ‘ReportHeader.xml‘ in Internet Explorer by double clicking on the file name from the list of files in the window.
  3. In case the file doesn’t open, report location of the file ‘ReportHeade.xml‘.
  4. Use ‘Windows Explorer‘ to go to the location of the file ‘ReportHeader.xml‘ and open the file by right clicking on it and Open in ‘New Window‘ on Internet Explorer.
  5. Press ‘CTRL+F‘ keys to open the search box and then type ‘Exception String 0in the upcoming search box.

The statement after Exception String 0 in the report indicates the location of the error and thus helps the user to solve the problem by making necessary changes to the same.

Errors:  00000 99867, 00000 88703, 00000 34289.  Report Header: System.Exception: exception thrown in background thread —> System.ArgumentException: Value does not fall within the expected range.

Fix Error 00000 99867

  • This error code generally appears when State field in the Employee Setup is left blank. You should fill this field with either the write State name or by selecting none to fix this error.

Fix Error 00000 88703

  • This error code occurs when in the Employee Setup window the fields for First and Last names of the employee are not filled even in the case where the names are visible in the EE list. Just fill in the names of the employees in the respective fields and error 00000 88703 will be solved.

Fix Error 00000 34289

  • Error 00000 34289 appears if a user has set a payroll item at a percentage in the Employee Setup Screen when the percentage item is not allowed in the payroll item. In order to fix this error, just change that item to the non-percentage item.

See Also: How to Fix QuickBooks Update Error 12007?

<Value>System.ApplicationException: The storage category map is invalid for the Local tax payroll item: f at QBIOAdapter.QBEmpLocalTaxAccessor.” in the <Name>Exception String 0</Name>

Step 1: Create an Employee Withholding report.

  • First of all you need to click on Reports > Employees & Payroll > Employee Withholding
  • After that click Customize Report.
  • Under Columns remove the checkmarks from the current items and place a checkmark next to Employee, Local Tax 1, Local Tax 2, Local Tax 3, Local Tax 4, Local Tax 5, Local Tax 6, Local Tax 7, Local Tax 8, Local Tax 9, Local Tax 10, Local Tax 11, Local Tax 12.
  • Now hit a click on the Filters tab.
  • Click on Active Status and select All. Now click on OK.
  • Leave the report open, print or click Excel > Create New Worksheet to export to Excel.

Step 2: Create a Payroll Item Listing report.

  • Firstly, hit a click on Reports > Employees & Payroll > Payroll Item Listing.
  • After that click Customize Report.
  • Remove the checkmarks from all the items except Payroll Item and Type.
  • Click Active Status and select All.
  • Then Click the Filters tab.
  • Click OK.
  • Leave the report open, print or click Excel > Create New Worksheet to export to Excel.

Step 3: Compare the two reports. Look for Local Taxes that are not type Other.

Step 4: Edit each employee with a tax item that is not type Other

You can double-click the employee from the Employee Withholding report to open the Edit Employee window.  Click the Payroll Info tab then click the Taxes button.  From the Other tab remove the tax item that does not have a type Other.  Click OK twice to save your changes.

Step 5: Run Payroll Setup again

See Also: What is QuickBooks desktop 2018?


In case you are not able to solve the issue of the Payroll Setup Error Code 00000 XXXXX, then be sure to call the QuickBooks customer support number i.e. 1-844-405-0907 for speedy and well guided solutions instantly. You could speak with our representative at any time because we are always ready to help all QB users. Feel free to contact us and get instant solution & technical support for you concerns.


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