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Despite being a robust accounting software, QuickBooks is prone to certain errors. One such payroll error that we are going to elaborate on later in this segment is QuickBooks error 15270. Well, QuickBooks error code 15270 generally occurs when you try to download the payroll update. Not only that, but you can further come across this issue if you try to use the software when the Windows update is being processed.

There are a bunch of factors triggering such an error, which we will be elaborating on later in this segment. Thus, make sure to read this article till the end, or you can further get in touch with our technical support team at +1-844-499-6700, and we will provide you with instant support and assistance.

What is QuickBooks Error Code 15270?

When you try to update the QuickBooks desktop payroll, you might see a warning message that states “Error 15270: The (payroll) update did not complete successfully. The update is missing a file.” QuickBooks Error 15270 is a common error that may occur due to many reasons. Such an error can further be experienced when the file you are trying to download is either missing or the download isn’t successful. To eliminate this issue, you can try incorporating a bunch of methods.

QuickBooks error 15270

Symptoms of QuickBooks Error 15270

Identifying the error becomes easy, once you understand the basic signs and symptoms. Let us explore:

  • In case you are unable to open or use QuickBooks
  • Another sign can be that QuickBooks might crash or freeze while opening
  • An error message itself pops up on the screen
  • Just in case the system’s performance is slowed down significantly
  • An error occurred when using or opening other programs on the system

What Causes QuickBooks update error 15270?

There are a few factors leading to QuickBooks update error 15270, let us evaluate:

  • Corrupted or damaged programs related to the OS are one of the common reasons
  • Another reason can be if the QuickBooks installation is improper. This can be resolved using the QuickBooks clean install tool.
  • Using outdated QuickBooks software can trigger such an error.
  • In case the Internet Explorer is not the default browser.
  • Ensure that you are using QuickBooks as admin

See Also: How to Fix Script Error When Accessing QuickBooks Desktop?

Quick Fix for QuickBooks error 15270

Now that you know the causes and signs of QuickBooks error 15240, it is t time to understand what ways can be used to get rid of the error permanently. Let us have a look:

Method 1: Turn off the User Account Control (UAC)

Turn off the User Account Control settings

In Windows 7, 8 OS:

When you get QuickBooks error 15270 when updating QuickBooks, it is possible that it is due to the User Account Control Feature in Windows 7 or 8. You need to turn off UAC temporarily, further update QuickBooks, and turn UAC back on. This works as an ideal fix for QuickBooks error 15270. This can be done using the steps below:

  • Press Windows + R to open the run window.
  • After that, enter the Control Panel.
  • Click on the enter tab.
  • Now, in the control panel, you need to select user accounts.
  • After that, choose Change User Account Control Settings.
  • Move to the slider to the Never Notify option and further click on the OK tab.
  • Try to update QuickBooks again. And if it works, you can turn your UAC back on.

For Windows Vista OS:

  • First of all, give a single click to windows start main button. Click to the Control panel.
  • If it fails to select it, then give a single click on classic view as located on a left-hand side of a window screen.
  • Then give a double click on the Users Accounts.
  • After do so, click on & turn user account control as ON or OFF.
  • Finally, clear the ‘Use User Account Control’ (UAC) which helped & protect your desktop as well as software and, in the end, click OK.
  • At last, make a restart your PC.
  • Also restart your QuickBooks Software and then reopen your company file.

Read Also: How to resolve QuickBooks error code 6069?

Method 2: Update QuickBooks from Main Menu

Updating QuickBooks is one of the easiest ways to fix QuickBooks update error 15270. You can manually update QuickBooks using the following steps:

  1. Restart the QuickBooks. In case, the ‘QuickBooks Update Service’ display arises then, hit onto the “Install Later” tab.
  2. Select the “Help” icon => Update QuickBooks icon.
  3. Go to the “Update QuickBooks” screen, select the “Update Now” tab. Before selecting the “Get Updates” icon, choose the “Reset Updates” dialogue box and simply make a click on it.
Update QuickBooks from Main Menu
  1. Press the “OK” tab to confirm the reset.
  2. Once the update completed, the “Get Updates” button become active as you can see the “Update Complete” message appears on the screen. Later, restart the QuickBooks.
  3. Click on the “Install Now” button if “QuickBooks Update Service” message pop-up.
Update QuickBooks from Main Menu -
  1. To install the QuickBooks payroll updates again, go to the “Employees” tab => “Get Payroll Updates” tab.
  2. Confirm that you have select ‘Download entire payroll update’. Finally, press the “Update” tab.

Method 3: Use Reboot.bat file

Another solution is to run reboot.bat file to reset the settings and try fixing the QuickBooks error 15270 payroll. The process includes the following steps:

Reboot.bat - QuickBooks error 15270
  1. Check if the subscription is active: –
    • Basic, Standard or Enhanced Payroll: Hit onto the “Employees” tab => “My Payroll Service” tab => “Account/Billing Information” or “Account Info/Preferences” tab. To check whether subscription is Active and see the ‘QuickBooks Payroll Account Maintenance’ page – login the Intuit Account.
    • Assisted Payroll: Hit onto the “Employees” tab => “My Payroll Service” tab => “Account/Billing Information” or “Account Info/Preferences” tab. Once the ‘QuickBooks Payroll Account Maintenance’ page open, shut-down the display to see the update & re-validation of payroll service.
  2. In case, you are utilizing Social Security numbers despite of employer identification number (EIN’s) or if you have not entered the Service Key yet. Make sure that you have all these elements in the QuickBooks.
  3. Run the “Reboot.bat”.
  4. Go to the “Programs” tab => “Internet Options” tab to ensure that you are using Internet Explorer as default browser. In the “Default Web Browser” section, choose the “Make Default” button.
  5. Change the internet connection from Wi-Fi to hard wire.
  6. Turn off the User Account Controls temporarily. (Windows Vista, 7, and 8 users only).
  7. Repair the QuickBooks application.
  8. Use the Selective Startup to clean install the QuickBooks.

Method 4: Download and install the QuickBooks Tools Hub

In order to resolve the QuickBooks error 15270 payroll, you can install and use the QuickBooks tools hub on your computer. The QuickBooks tool hub helps fix common errors.

QuickBooks Tool Hub Logo
  • First of all, you need to close your QuickBooks desktop.
  • After that download the QuickBooks Tool Hub file on your system where you can easily find it.
  • Now hit a click to open the file you downloaded (QuickBooksToolHub.exe).
  • Follow the on-screen commands to install and agree to the terms and conditions to install the QB tools hub.
  • Once the installation finishes, you need to double-click on the icon on your Windows desktop to open it.

Note: If you can’t find the icon, do a search in Windows for QuickBooks Tool Hub and select the program.

using QuickBooks Tools Hub to fix QuickBooks error 15270

You might also like: What is QuickBooks online banking error 9999?

Winding Up

Troubleshooting the QuickBooks update error 15270 becomes easy, once you implement the right set of steps as discussed above. In case, the above methods are unable to fix the problem, then feel free to consult with our experts at +1-844-499-6700 and speak with our QuickBooks error support agent. We will provide you with answers to all your queries and fixes to all sorts of QuickBooks-related issues.


Read Also:

How to use QuickBooks Data Services?

How to Change SUI tax rates in enhanced or standard payroll?

Steps to Fix QuickBooks Error 6000

QuickBooks File Doctor Tool – Download, Install & Use

Some Common FAQs related to QuickBooks Error 15270

What is QuickBooks Error 15270?

QuickBooks Error 15270 is a common error message that can occur when users try to update their QuickBooks software or payroll services. This error is often caused by a conflict between QuickBooks and the user’s antivirus or firewall software, or by incomplete installation or corruption of QuickBooks files.

How can I fix QuickBooks Error 15270?

There are several steps you can take to fix QuickBooks Error 15270.
1. Update your QuickBooks software to the latest version, as this may resolve any compatibility issues that are causing the error.
2. You can also try disabling your antivirus or firewall temporarily while updating QuickBooks, or run QuickBooks as an administrator.
3. If these steps don’t work, you may need to uninstall and reinstall QuickBooks.

How can I prevent QuickBooks Error 15270 from occurring in the future?

To prevent QuickBooks Error 15270 from occurring in the future, you should ensure that your QuickBooks software and payroll services are always up to date. You should also make sure that your antivirus or firewall software is compatible with QuickBooks, and that you have disabled any settings that may interfere with QuickBooks updates. Finally, it’s a good idea to regularly backup your QuickBooks data to avoid loss of important information in case of errors or other issues.

What causes QuickBooks error 15270?

QuickBooks error 15270 usually shows up when the software is not able to communicate with the server, especially when there are some sort of network or internet connectivity issues. This can usually happen, if the internet connection is interrupted, or if the updates are not compatible with the Windows.

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