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When we talk about common company file errors in QuickBooks, QuickBooks error 6000 is one of the first ones on the list. QuickBooks error code 6000 occurs when a user tries to access or open the company file. Errors that are associated with the company file should be eliminated as soon as possible, as these errors can hamper the crucial data, ultimately creating further issues. Coming to QuickBooks error 6000, it usually occurs when there is some issue with the company file and further prevents you from accessing the company file.

To help you deal with such errors in QuickBooks, we have tried to summarize this article with the complete information related to QuickBooks error 6000. From factors triggering the error to effective procedures that you can implement. This piece of writing shares the complete information. For more details, make sure to read this article till the end. Or you can further get on a call with our QuickBooks enterprise support team at +1-844-318-0008 and let the experts answer all your queries.

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What is QuickBooks Error Code 6000?

QuickBooks error code 6000

When QuickBooks error code 6000 and others occur it displays 3 or 4 more digit errors with the message that indicates it is unable to open the company file. The following are the different -6000 series which are the major errors and make the file corrupt most of the time:

Possible Cause
Error -6176, 0Firewall blocks the connection between two computers.
Error -6000, 107:The .TLG file is corrupted.
QB Error -6000, 1076QuickBooks installation is corrupted
Error -6010, -100

-6138, -105

-6210, 0

6189, -83

-6190, -83
A local computer that is not the server is hosting the company file
Error -6012, -1061

-6144, -82

-6000, -82
Incorrect/Inaccurate network setup
Error -6129, -101Wrong folder permission or the QuickBooks Database Server Manager is not working properly
Error -6190, 816

-6190, -85

-6190, -82
Any other user is logged in to the company file in single user mode.

There can also be a mismatch b/w the transaction log file (.tlg) and the company file (.qbw)
Error -6000, -832When hosting is turned on or the .ND file is not working properly
Error -6144, -304

-6190, 1005

-6189, 1005
When you start QuickBooks or open your company file and sometimes this happens on a sample file
Error -6000, -305Incorrect network setup or it could be that the company file is damaged
QB Error -6073, -816Multiple computers are hosting the file or it could be firewall settings are blocking the connection or it could be the file is damaged
Error -6144,-103

-6144, 0
The .ND file has an incorrect path to your company file

If the Windows user account used by QBDM is damaged
Error -6120, 0Any other user is logged in to the company file in single-user mode.

There can also be a mismatch b/w the transaction log file (.tlg) and the company file (.qbw)
QB Error -6087, 0One of the workstations is hosting the company file or the firewall port 8019 is blocked
Error Code -6147, 0
You receive this error when you open the company file or restore a company backup (.QBB)

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What Causes QuickBooks Error Code 6000?

There might be a number of possible reasons that can be a reason of occurring the QuickBooks error code 6000. Few are as:

  • The firewall is blocking QuickBooks files from access
  • Any damage in TLG file
  • Installation files of QuickBooks are missing or damaged
  • Multiple users log into the company file at the same time
  • An issue with Internet setup configuration

Important note before you move ahead!

Now that you know about the signs and causes of QuickBooks Error code 6000, you will be willing to know the solution to it. I mean, that’s the reason why you are reading this article, isn’t it? But before we tell you all about the troubleshooting steps, let us also tell you that updating QuickBooks and running the File Doctor tool can sometimes fix error 6000 and many other similar errors. So do it before you indulge in the tedious and time taking and you may save yourself some precious time.

Signs and Symptoms of QuickBooks Error 6000

The below can be the common signs to identify QuickBooks error 6000 easily. Let us have a look:

  1. Frequent desktop crashes can be a common sign to identify this issue.
  2. Another easy-to-identify sign can be if the error message itself appears on the screen.
  3. You can further spot this issue, if the system gets slow, and sluggishly responds to the inputs.
  4. If your desktop or QuickBooks freezes again and again when performing the same activity, then it indicates this particular issue.

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How to Resolve QuickBooks Error Code 6000?

As we mentioned earlier, error code 6000 in QuickBooks can be easily rectified using some basic set of steps. Let us evaluate the measures to eliminate such an error in QuickBooks.

Condition 1: You are Opening the QuickBooks file locally

It simply implies that you are accessing/opening the QuickBooks Company file that is present on the same system having QuickBooks.

Solution 1: Renaming the .ND & .TLG files:

Rename .ND and .TLG files

The .ND and .TLG where the files are part of QuickBooks which gets installed along with access to files in either a network or the multi-user environment help in removing the glitches with the software.

If the files get corrupted or damaged along with the errors and opening of the QB files with no such cause to happen during re-scan or while using QuickBooks with the files which automatically gets stored at the QuickBooks database server manager thus making the right backup.

  1. Firstly, open the folder where the company file is present.
  2. After that, look for the files with the same name as your company files but with extensions .ND and .TLG.
    • company_file.qbw.nd
    • company_file.qbw.tlg
  3. Once done with that right-click on each file and select the Rename option and type OLD at the end of each file name. (For example – company_file.qbw.nd.OLD)
  4. Finally, open your QuickBooks again and try to sign in to your company file.

If still the error persists there, go with the next solution.

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Solution 2: Opening a sample company file

Open a sample company file with the testing if the problem lies with the company file along with the QuickBooks application. The sample company file does not open along with the error. This indicates that the QuickBooks installation gets damaged along with getting repaired.

If we understand the QuickBooks along with the installation and damage then the indication of repairing the file could be done in the following ways:

  • In the ‘No Company Open’ window, select the “Open a sample file” icon and then choose any form with the list of sample company files.
sample company file
  • If the sample file opens, it proceeds to solution 3 and the sample file returns the same with the error message which is repair the QuickBooks installation files.

Solution 3: Copy the QuickBooks File on the desktop

By copying the file on the desktop and opening it to test if there is a problem with the location of the company file. If the file opens and gets saved on the desktop, then the location gets probably damaged or it either gets “too deep” and it also exceeds the file system with the path limitation:

The file is corrupt if it still doesn’t open after changing its location. Follow the given steps:

  • Open the folder that contains your company file
  • Find the file with the extension of .QBW
  • Get the right click on the file and select the “Copy” icon. Get on the desktop with the right click & get anywhere on the desktop, and then select the “Paste” option
  • While holding down the control key, along with opening QuickBooks you will see the “No Company” no open window
  • Click the “Open” icon or the Restore along with the existing company.

If still you get the same error, follow the next solution.

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Solution 4: Restore a backup

If the company file did not open even when it was moved to a different location, then a person can restore a backup copy of the company file to check if the problem is with the current company file (.QBW).

If you are experiencing trouble while restoring the backup follow the given steps below:

  1. First of all ensure that your computer is not hosting.
    • Open company file.
    • Find the file with the “Menu” option; choose the “Utilities” tab.
    • If the “Stop Hosting Multi-User Access” is visible:
      • Select the “Stop Hosting Multi-user Access” option.
      • In the Stop Hosting multi-user access windows, select the “YES” tab.
      • Click the “YES” tab.
Stop Hosting Multi-User Access
  1. Make sure the path to the company file is no more than 210 characters long:
    • Furthermore, go to the location of the company file.
    • In addition to that from the top, copy the path from the address bar.
    • Paste it on the notepad and count the characters including the spaces. (For example: C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 2018\Sample_company_file.qbw is 125 characters.)
  2. Try restoring the company file again.
Open or restore an existing company file

Go for the next solution if the error still remains there.

Solution 5: Use ADR tool to restore the backup

QuickBooks Auto Data Recovery tool

If the company file is corrupt, recover lost data with QuickBooks Auto Data Recovery.

See this also: How to Fix QuickBooks Error Code C=343?

Condition 2: You are opening the file over the network

If the error code 6000 occurs on the server this means you are opening the company file saved on the server or another computer.

Solution 1: Check if Hosting is on, on all workstations

Check if the hosting is on, for all the workstations along with an ideal recommendation to have one PC/Server to host the company files.

How to update quickbooks - Product information
  • Now find the Local Server Information. (Note: Turn off the hosting.)

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Solution 2: Rename the .ND and .TLG files

The .ND and .TLG files belong to your QuickBooks data. These are configuration data files that enable QuickBooks to access a company file in a network or multi-user setting. You will certainly experience these errors when you open your QuickBooks data files. Renaming these files will not cause you to lose QB files. These files are automatically re-created when you re-scan using the QuickBooks database server manager and open your company file.

Renaming the .ND and TLG Files - Gif
  • Open the folder that contains your company file.
  • Also, find the files with the same name as your company files but with extensions .ND and .TLG give the company a better way to search the file.
  • Right-click each file, and then there is a process to select rename.
  • Adding the word OLD at the end of each file name. For Ex: company_file.qbw.nd.OLD
Restart or re-scan the database server manager

The purpose of Database Server Manager is to host your QuickBooks company files. It is best to restart the DBSM and also re-scan the QuickBooks files after you rename the .ND and .TLG files.

  • You need to Restart the QuickBooks Database Server Manager tool, and then re-scan the QB company file.
  • Go to the “Start” and then click “All Programs” icon => “QuickBooks” icon => “QuickBooks Database Server Manager” (QBDSM).
  • After which select the “Scan folders” tab.
  • Then, click on the “Add folder” tab (if no folders are present). Highlight the folder with the files, and select Scan.
Scan Folders - QuickBooks database Server manager
  • Confirm that the bottom box shows the company file having an issue. It would show up stating “QuickBooks Company files”.
  • Also, there is a need to ‘Try to open the file again’.
  • Open the QuickBooks once more and try to sign in just to get the company file.

Solution 3: Open the company file locally

There is a need to ‘Open the company file locally’. If one of the files opens while then it is saved on the desktop, the location is probably damaged or it is “too deep”. If it is exceeded with the file system having the path limitation and still does not open after changing the location, there is a possibility that the file is damaged.

  • Firstly open the folder that contains your company file
  • With the extension of .QBW, one can find the QB file
  • Right-click on the QB file, then select the “Copy” icon after performing right-click on the QB file
  • To get on to the desktop, one just needs to right-click on the desktop, and then select the “Paste” icon
  • Press the Control key while opening QuickBooks to open no company open window
no company open message
  • There is a need to select the “Open or restore an existing company” option
Open or restore an existing company
  • Also, there is a need to move to the desktop, and after which one can find the QB Company file that you copied & open

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Solution 4: Open a Sample Company File Locally Installed on a Workstation

Opening a sample company file installed on a workstation. Then pull out the details through the QuickBooks data file. Also, opening the sample company file, which one could test, and the problem with the possible lies with the company file or the QuickBooks application. In case a sample company file does not open and instead returns an error, it is an indication that the QuickBooks installation is damaged and should be repaired.

  • In the “No Company Open” window, select the “Open a Sample File” option, then one can choose from the list of the sample company files
  • Moreover, if the sample file opens, there is a need to proceed to solution 4
  • If the sample file returns the same error message, repair your QuickBooks installation

Solution 5: Close all QuickBooks processes

Close all tabs for Resolve the QuickBooks error 6000
  • Here you need to login as the Administrator on the server computer.
  • Now Press the “Ctrl+Shift+Esc” key simultaneously to bring up the ‘Task Manager’.
  • Furthermore, show the processes for all the users by selecting the “Users” tab.
  • Highlight each QuickBooks process (QBW32.EXE, qbupdate.exe, and QBDBMgr.exe), then select the “End Task” tab.
  • Also, there is a need to open the QB company file in multi-user mode.

If still the error persists, then one can proceed to solution 6.

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Solution 6: Check the folder permission manually

Check the folder permission manually to resolve the issue of QuickBooks Error 6000
  • One can check the folder permission manually so that if one encounters these errors one can try to rectify them
  • Additionally, if you find the file location, it means that it does not have the right permission
  • Checkmark the folder permissions to share QB company files
  • Now try to open the QuickBooks file again
  • If one can still get the same error, there is a need to proceed to solution 7

Solution 7: Configure the Anti-Virus & firewall Software

Add Firewall port exception for QuickBooks Error 6000

Configuring the firewall ports and Anti-Virus Software is the best of the ways to get rid of QB errors. Also, one could encounter errors if your firewall and Anti-virus program block access to specific QuickBooks programs or files. This way you can configure your firewall ports and also set up an exception to your anti-virus software.

Also See: How to Export or Import IIF Files in QuickBooks desktop?

Winding up!

Hopefully, this technical article will be beneficial for you to understand the deepest insight of the QuickBooks error code 6000. However, if you face any further hassle associated with this error code or any other one – you can freely dial our QuickBooks desktop support number i.e. +1-844-318-0008. Our certified ProAdvisor will look forward to your concern and provide you with a feasible solution in no time.


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Some FAQs Related to QuickBooks Error Code 6000

What is QuickBooks Error 6000 and what causes it?

QuickBooks Error 6000 is a common error encountered by users when trying to open or access a company file. This error is usually caused by issues related to the network setup, damage, or corrupt .TLG files, or insufficient file permissions.

How can I resolve QuickBooks Error 6000 on my own?

To resolve QuickBooks Error 6000, you can follow several troubleshooting steps, such as updating QuickBooks, renaming .ND and .TLG files, opening the company file locally, and checking file permissions. If the issue persists, don’t hesitate to call our toll-free number +1-844-318-0008 for expert assistance.

Can QuickBooks Error 6000 lead to data loss or corruption?

QuickBooks Error 6000 itself doesn’t cause data loss or corruption. However, if the error is a result of a damaged or corrupt company file, it might lead to data loss. It’s essential to take regular backups and follow the recommended troubleshooting steps to protect your data. If you need assistance, you can contact us.

What should I do if I can’t resolve QuickBooks Error 6000 on my own?

If you’re unable to resolve QuickBooks Error 6000 despite following the troubleshooting steps, don’t worry. Our QuickBooks experts are here to help. Call our toll-free number +1-844-318-0008, and our team will provide you with step-by-step guidance and assistance to resolve the issue.

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