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Learn the best ways to get overcome from QuickBooks error code 392

QuickBooks is one of the most persuasive and enduring accounting software accepted by all types of Business enterprises – small, medium or large-sized organizations throughout the world. QuickBooks always comes up in the market with various new and improved features. It is an excellent tool to be used to grow up your business. But sometimes, it may also encounter some technical issues or errors in its access. But we provide you all the possible solutions for them. Dial our toll-free customer support number i.e., +1-844-499-6700, in case you need any sort of technical guidance.

What is QuickBooks Error code 392?

This error code is one of the common error that users may face very often. QuickBooks error code 392 is generated when there is a crash in the active program. Sometimes, the computer crashes frequently, particularly when the same program is being run. It may lead to improper functioning of the software. This error code 392 may also occur when you install any software or program and when you try shutting down or starting Windows or sometimes at the time of the Windows installation.

Here In this article, we will discuss one of the error – QuickBooks Error code 392. This error occurs when the active program window crashes. We will also learn the various causes behind this error code 392. We will also provide 5 simplest solutions to solve this issue. In case you are not good in technical aspects or you are not an expert then you can take advice from our QuickBooks experts.

You might also like: How to resolve QuickBooks banking error 103?

Reasons of QuickBooks Error code 392

There are various reasons responsible for the existence of this QB error code 392. Some of them are listed below:

Regedit - task manager
  • Incomplete installation of QuickBooks software
  • Corruption in the download process
  • QuickBooks software change upon installation or un-installation
  • When there are corrupted Windows system files and corrupted QuickBooks program files
  • Sometimes, QuickBooks files get deleted by mistake or by some other program
  • Malware or virus infection in the software

How to Recognize QuickBooks Error code 392?

You can easily find out this error 392 in your software with the help of these symptoms given below:

  • Error Code 392 arises when the QB file crashes all your active programs in Windows
  • Crash in the active program
  • The computer system freezes frequently
  • Slow response in the system
  • Windows operating system responds slowly towards the keyboard or mouse
  • Some damage in the program

Read Also: How to Fix QuickBooks Payroll Update Error 12152?

Steps to fix QuickBooks Error Code 392

Before you move to the actual troubleshooting steps, you should install any available Windows update and remove your system junk, temporary files and folders.

Step 1: Install all available windows updates

Update the Windows 10 (Check for updates) - Screenshot

The following steps will help you find any available updates in Windows XP, Vista, 7, 8, and 10.

  • Click on the Start button on the screen or press Windows key on keyboard
  • Type in Update in the search box and hit Enter
  • The Windows Update dialog box will appear on your screen
  • Click the Install Updates button if you see any updates

See Also: Steps to Fixing QuickBooks Error Code 404

Step 2: Use Disc Cleanup to remove System Junk, Temporary Files, and Folders

Cleaning system junk with Disk Cleanup - Screenshot
Cleaning system junk with Disk Cleanup – Screenshot

Here is how you use Disc Cleanup:

  • Click on the Start button on the screen or press Windows key on keyboard
  • Type in Command in the search box
  • Press the CTRL and Shift keys on your keyboard and then hit Enter
  • A permission dialog box will show on your computer screen
  • Click Yes
  • A black box with a blinking cursor will appear
  • Type in “cleanmgr” and press the Enter key
  • Disc Cleanup process will instigate and you would see the occupied disc space that you can reclaim
  • You will see multiple check boxes on the Disc Cleanup dialog box
  • Check on the boxes such as Temporary Files that you want to remove

Check if the error 392 has been fixed. If it persists, try the following troubleshooting steps:

(Note – Please try to take the help of an expert when you try to fix it manually as minor damage or mistake will cause permanent damage to the software.)

Step 3: Try to Repair registry entries related to the error

Regedit - task manager
  • First, make a backup by exporting a part of the registry related to QB Error 392
  • Then, Press on the ‘Start‘ button.
  • Type ‘Command‘ in the search box and do not press ‘Enter
  • Hold the key ‘Ctrl+shift‘ and then press ‘Enter‘ key

Read this also: How to Tackle QuickBooks Abort Error?

Step 4: A Permission dialogue Box will appear on the screen

Use Registry Editor - Screenshot
  • Click ‘Yes‘ and a black box will open up with a blinking cursor
  • Type “Regedit” in the box and press ‘ENTER
  • In addition to that choose the Error 392 related key that you want to back up in the ‘Registry Editor
  • Moreover, select ‘Export‘ from the ‘File Menu
  • Then, select the folder where you want to save the QuickBooks backup key in the Save list
  • Now give a name for your backup file in the ‘File Name‘ box

Step 5: Remember to choose ‘Selected branch’ in the Export Range box

  • Click on the ‘Save‘ button
  • Now, the file will have a ‘.reg file‘ extension

Read Also: Steps to fix QuickBooks Error Code 6189

Step 6: You will get a backup of the QuickBooks-related registry entry

  • After this, ‘Edit your registry‘ with the help of an expert
  • Conduct a ‘Full Malware Scan‘ of Your PC
  • Furthermore, go to the ‘Start‘ button
  • Type “command” in the search box and Do not press ‘Enter‘ immediately
  • Holding ‘CTRL+Shift‘ on your keyboard, hit ‘ENTER

Step 7: A Permission dialogue box will resemble your window

  • Click on ‘Yes‘ then, a black box will appear with a blinking cursor on the screen
  • Write “cleanmgr” in the box and press ‘ENTER
  • Calculate how much you can reclaim from the occupied disk space
  • In the ‘Disk Cleanup‘ dialog box, select a series of checkboxes
  • Check the boxes for the categories that you want to clean and press ‘OK

Step 8: Make a backup of your Company file

Creating a backup company file will help in getting the file when needed if it gets deleted by the system or is misplaced. The steps involved in this process are as follows:

Make a backup company file
  • The first step is to click on file option and select utilities tab
  • After that, click on rebuild data and also click on ok tab on the QuickBooks information window
  • Moreover, perform the onscreen steps to save a backup
  • The last step is to press on ok tab

Few other possible solutions to fix Error 392

System restore tool - error code 392
  • Furthermore, you can update the system drivers
  • Use ‘Windows System Restore‘ so that you can ‘Undo‘ recent changes in the system
  • Uninstallation and re-installation of the QuickBooks Program linked to Error code 392
  • Moreover, run ‘Windows System File Checker
  • You can fix this by installing all Windows updates that are available
  • Performing a ‘Clean Installation of Windows

See Also: Steps to troubleshoot QuickBooks error QBW32.exe

Final Note!

These are some really simple solutions that will definitely fix the QuickBooks Error code 392. Hopefully, you will find the article valuable and will be able to follow the perfect procedure by following the steps carefully and try them as recommended.

If you want any further information or you suffer any trouble, then you can anytime contact us on our QuickBooks error support team at +1-844-499-6700 and get connected to our tech experts. We are always there for your help. Our experts are available round the clock and they posses cutting-edge tool and technology to offer you quick and precise solutions of all your accounting software related issues.


How do I fix a QuickBooks error?

To get rid of the QuickBooks errors, the user can run the QuickBooks install diagnostic tool fix common install errors. Open the QuickBooks tool hub, and then choose installation issues. After that choose QuickBooks install diagnostic tool.

How do I repair a company file in QuickBooks?

The user can try repairing a company file using the steps below:
1. The user needs to head to the file menu
2. Move to the utilities tab and choose rebuild data
3. Now, let the tool repair the file
4. When the tool finishes, choose ok tab
5. Head to the file menu
6. Let the tool check the file data issues

What is QuickBooks error code 392?

QuickBooks Error 392 message pops up on your screen when the QB file crashes all your active programs in Windows. This error is often seen when there is a crash in the active program.

How do I restore a company file?

The user can try to restore the company file using the steps below:
1. In QuickBooks, move to the file menu and choose open or restore company
2. Choose restore a backup copy and hit next
3. The user is then required to choose local backup and click on next
4. Browse the system for the backup company file
5. Choose a folder to decide where to save your restored company file


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