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QuickBooks error code 12152 showed on the screen due to an unstable internet connection? When QuickBooks payroll update error 12152 appears on the screen, it makes it difficult for the user to connect to the server. This is basically a payroll update error, that might show up when you either update QuickBooks payroll or when opening the software. In order to deal with this error, it is crucial to keep a check on the internet connection, as it can be one of the core reasons behind the occurrence of such an error. To help you understand this particular error better and to help you deal with this issue, we have come up with this segment sharing the complete information related to QuickBooks payroll error 12152 in detail.

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You may also read: Fix QuickBooks Error Code OL 203 and OL 204

What is Payroll Update Error Code 12152?

QuickBooks Error 12152 typically stands out when you have problems with the Internet Connection setups that make it difficult for the software to connect to the servers and give concerns with the updates. Before continuing to the solution of QuickBooks payroll error 12152 make sure your Internet connection is established as well as permits you to connect to verified websites.

Symptoms of Payroll update error 12152

Identifying QuickBooks payroll update error 12152 becomes easy with the signs listed below. Let us check it out:

  • This error 12152 appears when a program crashes the dynamic windows
  • When similar programs running on your system, the device crashes along with having error 12152
  • Error 12152 displays on a screen & this react when gradually to a mouse
  • As occasionally a user find their device gets freezes for a couple of a moment

Causes of QuickBooks Update Error 12152

A bunch of factors can drag you into such an error. These factors include:

  • QuickBooks is unable to read the license data
  • Some new windows have API keys but are not working as legally
  • A few quite common reasons that incorporated wrong or fizzled installation in QB software
  • An un-installation of programming that may have left invalid sections in your registry windows
  • Any consequences of an infection or malware assault
  • Improper framework shutdown it is just because of a power disappointment or have some another factor for this error code
  • Deleting an important framework document or registry section, and in addition various different causes
  • The prompt reason for this error in QuickBooks software that mistake is an inability which effects to run all typical operations by a framework or a part of an applications.

See Also: How to Fix QuickBooks Runtime Library Errors & Microsoft Visual C++ Problems?

Troubleshooting of QuickBooks Error Code 12152

Check out the solutions for QuickBooks Error Code 12152 as:

Solution 1: Check Date and Time

At times, incorrect date and time can trigger a lot of errors in QuickBooks. One such error can be QuickBooks error 12152. Thus, it is recommended to check the date and time of the system. The steps involved here are:

  • First of all, check its date as well as time on your system
  • On the clock, give one right-click on it
  • Now let us adjust your date & time
Windows Data and Time Settings - Screenshot
  • After this restart your QB desktop software & check for all error codes

In case you are Windows 10 user, then perform the steps below:

  • You need to first head to settings and click on time and language.
  • Furthermore, move to date and time option.
  • Also, to set the current time, select the set time automatically option.
Verify system date and time on windows 10
  • Now in the time zone section, enter the correct time zone.
  • In case the daylight saving time applies to your time zone, then enable the adjust for daylight saving time automatically.

Read Also: How to Fix QuickBooks Error 6000, 301?

Solution 2: Verify Internet connection settings

  • First verify all your internet connection settings that is working on a system
  • Now run your program
  • Then launch an internet settings options
Internet options - QuickBooks error 12152
  • To do so, click on advanced option
  • After this, click to the advanced reset option
Restore advanced internet settings

Solution 3: Download and Repair QuickBooks

  • After this download the application
  • Now start your app to be installed & launched it on your system
  • If errors persist, click on the option to Scan & make your deviations as detected
  • For fixing all errors, click on an option to Repair All

See Also: How to troubleshoot QuickBooks error code 17337

Solution 4: Admin Access

  • Start your Computer
  • Then login as administrator tab
  • Click on the start key button
  • Then click on all programs > accessories > system tools & after this finally, click to the system as to restore
  • Under the new window, choose to restore my PC as earlier time option tab
  • Now click to the next heading
  • In the given list, just click on to ‘restore the point’ list. Select the latest system to restore that point from a displayed screen. After this just press to the next tab.
  • Into a confirmation window, give a single click on the next key button
  • When restoration process is completed, then restart your PC system

Solution 5: Fix registry entries

  • Select or click on the Start key button
  • Enter or type as Command in the given dialog search box. Remember don’t hit the enter key yet!
  • On a system keyboard, hold the Ctrl+ shift keys instantly & then press or hit the enter key
  • With the help of a permission dialog box, it will asks as prompted
  • Then click to the yes option
  • If the cursor of your mouse blinks, this opens the black box
  • Now type or enter as regedit. After doing so, hit the enter key
  • If want to take back up then choose the error 12152 related keys as instructed
  • Now select export from the main file menu
  • Then select the folder type and save into the list as where the client wants to save their IE backup keys
Use registry editor - QuickBooks Error 12152
  • Under the File Name box, now type a name for a backup file for instance, IE backup. If need any technical assistance, ask expert guidance
  • Make sure that under the Export range box just type as selected branch is chosen by the user
  • Apply to save all changes that you have been made recently
  • Along with a .reg file extension. This file has been saved now
  • For a related registry entries, Take now a back up into your Internet Explorer web browser

Solution 6: Uninstall and Reinstall QuickBooks

Uninstall QuickBooks Desktop - Error 12152
  • The very first step is to move to uninstall and download QuickBooks
  • After the software is established on the system, and then open it
  • Now, find the scan option and run it
  • The user will then see a list of issues or errors
  • The last step is to click on repair all option to eliminate them

Solution 7: Head through Microsoft Windows Framework along with time displayed

  • The user will have to verify the framework of the system is authentic and the time displayed is correct
  • The user is suggested to repeat the steps and also verify the framework through the settings tab.
  • The last step is to reboot the software and access it again.

Solution 8: Use System Restore

If none of the above solutions helped you in fixing QuickBooks error 12152 successfully, then simply use system restore feature. The steps involved in here are:

  • Begin with rebooting the system.
  • After that, log in to the system using Windows admin credentials.
Run as Administrator -Error code 12152
  • You now have to search for the option that shows Restore computer to a previous time and date.
  • Once done with that, select the above option and head to the next tab and click on it.
  • The next step is to head to the latest one from the list of restore points.
system restore - QuickBooks error 12152
  • The next step is to confirm the choice by again clicking on next tab.
  • Towards the end, wait for the restoration process to complete and also reboot the system.

Solution 9: Clean Installation of QuickBooks

Another effective solution is to clean install using QuickBooks clean install tool. This process is an advanced version of rebooting and reinstalling that can fix the issue up to a certain extent. You will have to perform the following steps:

Uninstall QuickBooks desktop
  • You need to first uninstall QuickBooks.
  • Download QuickBooks clean install tool from QuickBooks tool hub.
  • Run the clean install tool and let it perform the necessary steps.
  • Furthermore, download the same from official Intuit site.
  • The next step is to install QuickBooks and launch.
  • Select the scan option and wait for the process
  • Some errors might show up on the screen.
  • You need to select the repair all tab.

Read Also: How to troubleshoot QuickBooks connectivity error 12057?


Fixing QuickBooks error code 12152 becomes easy, once you implement the right set of steps enumerated above. Hopefully, you will now be able to get rid of this particular error in QuickBooks without much hassle. If still you are facing the same error then get in touch with our QuickBooks Error Support team by dialing toll-free +1-844-499-6700. Our certified ProAdvisors will ensure to provide you with immediate assistance for all your QuickBooks related queries.

FAQs Related to QuickBooks error 12152

What is payroll error 12152?

This issue belongs to the 12xxx family of error codes that are related to the installation issues in QuickBooks. This error typically appears when updating QuickBooks to newer versions.

What are the causes behind such payroll errors?

This installation error may be encountered for several reasons, including:
1. Erroneous internet settings.
2. Using an older version of QuickBooks.
3. License data not identified by QuickBooks.
4. Technical issue with API keys in Windows.
5. Virus intrusion in the system.

How do I fix payroll error codes in QuickBooks?

These errors can be resolved with the help of following steps:
1. Configuring the internet settings.
2. Also, Correcting system date and time.
3. Restoring the system.
4. Attempt updating QuickBooks in the Safe mode.
5. Clean install QuickBooks desktop


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