Toll-Free: +1-844-499-6700 [email protected]

Here are few steps to resolve QuickBooks sync manager error

QuickBooks is financial and accounting software which can be used by small and big businesses and helps them manage their data. The software helps companies manage their data properly and keep their data in an organized way. There are times when you face QuickBooks Sync Manager error.

You can go with this infographic or read out the full description given below:

Read Also: How to Fix QuickBooks Error 6000?

QuickBooks Sync Manager and It's Errors - Infographic

What is QuickBooks Sync Manager?

QuickBooks Sync Manager is basically a program which runs along the desktop application and helps you exchange data between the desktop and the version that has been stored in the cloud server. Thus, it is now clear that whenever you make changes to your desktop database or the server, the changes will be automatically updated with another version, and you will have to permit for the same.

In this blog context, we are going to review on QuickBooks Sync Manager and It’s Errors. Know how does it functions as well as why it is not working while accessing your company file? Also, we will discuss the instructions, so you can settle these types of errors on your own without obtaining any type of issues.

When QuickBooks Sync Manager not working problem occurs?

sync manager error message in QuickBooks

When QuickBooks Sync Manager error occurs, it hampers the opening of the QB software. The main reason behind this error is the damaged program files or the missing program files, and this is considered as one of the most critical issues. You can contact our QuickBooks helpline number at +1-844-499-6700 for quick resolution of QuickBooks Sync Manager Errors. You may get one of the following error messages in your desktop screen when there is any sync manager error running on your QuickBooks.

  • intuit sync manager discontinued
  • sync manager error QuickBooks
  • error loading files from path intuit sync manager
  • how to remove intuit sync manager
  • how to sync QuickBooks desktop with online
  • intuit sync manager has stopped working
  • intuit sync manager not working
  • QuickBooks sync manager not working
QuickBooks Sync Manager Error Message - Screenshot

Read Also: How to Fix QuickBooks Error 6000, 301?

What causes sync manager errors in QuickBooks?

There are a bunch of factors that trigger the sync manager errors in QuickBooks:

  • One of the basic triggers can be lost program files
  • Another possible trigger for the same is corrupted program files
  • You can also experience these errors in case there are any sort of networking issues experienced at the time of data transfer
  • Another possible trigger can be firewall settings not allowing access to the main server
  • One can also experience a similar issue if the QuickBooks error code 3003 is experienced.

Common Sync Manager errors and their solutions

Sync manager errors prohibit the software from working and at times end up due to damaged or missing program files. Thus, it becomes crucial to eliminate these errors as soon as possible. Let us check out a few commonly experienced QuickBooks sync manager errors.

QuickBooks Sync Error 5_ 13944:

This error occurs while one is uploading the data:

  1. Network problems cause this error while you transfer the data. It happens because the firewall setting does not allow entry to the main server.
  2. In order to fix this error, you will have to access the server: and
  3. The Intuit Sync Manager Trusted Certificate is no longer valid:
    • Go to ‘Program Data‘ in Sync Manger in your system and remove the ‘SBConnect.crt‘ file.
    • Run the ‘Sync Manager Setup‘ again.
    • In case it is done, reset Sync settings. Follow the path: ‘Help> Manage Data Sync‘ and reset the ‘Intuit Sync Manager‘.
  4. While uploading data, there is an internal issue.
  5. Wait for some time and ‘Retry‘ again.

You might like: How to Fix most technical errors in QuickBooks enterprise?

QuickBooks Sync Error 17_7118

  • This error may continue for weeks and to fix this error, you need to be sure that the QuickBooks application is upgraded. For this, use the latest version of QuickBooks or download the update.
  • Also upgrade the ‘Intuit Sync Manager‘ to the latest version.

QuickBooks Sync Error 17_7300

  • When the downloaded data is written to the QuickBooks Company file.
  • Fix this error, and make sure that the ‘Sync Manager‘ is updated.
  • Open the ‘company file’ in QuickBooks.
  • Go to ‘Edit‘ and choose ‘Preferences‘.
  • Now, select ‘Integrated Applications‘.
  • Click on the ‘Company Preferences‘ tab.

See this also: How to Fix QuickBooks Error 6000 77?

QuickBooks Sync Manager Download

  1. Uninstall QB and rename all the ‘Intuit folders
  2. You can find these folders here:
    • C:\ProgramData\Intuit\QuickBooks (year)
    • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
    • Files\Intuit\QuickBooks(year)
    • 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
  3. There are chances that you will not be allowed to rename the file, in that case you can follow the below steps:
    • Right-click on ‘Windows Taskbar‘ and click on ‘Task Manager‘.
    • Choose the ‘Processes Tab‘.
    • Choose the ‘column heading‘ with ‘Image Name‘ and select the ‘alphabetical order‘ in which the process will take place.
    • Under the image name column, you will find the following files and you have to select the same: ‘QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe
    • Click on ‘End Process‘.
    • You will get a message “WARNING: Terminating a process can cause undesired results including loss of data and system inability.” Select ‘Yes‘.
  4. Finally Reinstall the QuickBooks application.

QuickBooks Error 2014 Intuit Sync manager

This error occurs when a program file has been damaged or missed in ‘Intuit Sync Manager‘.

  • To resolve the issue, you need to rename the ‘Intuit Sync Manager folder‘.
  • Close ‘Intuit Sync Manager‘ and name it ‘SyncManager.old
  • Open QuickBooks and ‘Open Intuit Sync Manager‘. Then, a Sync Manager folder will be automatically created.
  • Select ‘Sync‘ which will all your company data.

Fix QuickBooks Sync Manager Error in Windows 10

It should be noted that if you upgrade from any previous version of Windows to Windows 10, then it is possible that you might end up with Sync manager errors. This can be due to compatibility issues, damaged or corrupted sync manager component. The steps involved here are as follows:

  • The very first step is to close the QuickBooks software and also the QB company files.
  • You are then required to make use of the task manager.
  • Ensure that QuickBooks accounting software is updated to the latest release. Furthermore, open QuickBooks.
  • Once done with that, close the sync manager and head to the system tray and right click on the sync manager.
  • Choose the exit option
  • Followed by, finding the sync manager folder on the system’s local disk C\Users\Username\AppData\Local\Intuit.
  • Here, you can find the folder and then add old in the name of sync manager folder name.
  • Reboot the system and start QuickBooks again.
  • Lastly, again try to sync the information and check if the issue gets resolved or not.

Reset and Configure Intuit Sync Manager

One can also try to reset the entire sync manager and reboot from scratch again. The steps involved in this procedure are as follows:

  • The very first step is to open the QuickBooks desktop software
  • Furthermore, open the help menu and choose the manage data sync option
  • Once done with that, reset the intuit sync manager and also click on the reset data sync option when asked.
  • Towards the end, you need to sign into the sync manager with correct credentials.

Read Also: How to print forms 1099 and 1096 in QuickBooks?


This way, you can resolve the sync manager error and in case, in any of the steps you face problem, you can get in touch with us and resolve the issue quickly. You can contact us on our QuickBooks error support phone number i.e. +1-844-499-6700. Our experts are always ready to help QuickBooks users so feel free to call us to get instant and quality service.

Frequently Asked Questions!

How do I uninstall sync manager?

You can try to remove the intuit sync manager using the steps below:
1. The very first step is to click on edit from the menu bar.
2. After that, select preference from the drop-down menu.
3. Once done with that, choose integrated applications.
4. Followed by, choose the company preferences tab.
5. The user needs to then click on intuit sync manager and choose remove tab.

Why did Intuit discontinue Sync Manager?

The Intuit sync manager was not using the latest technology. Intuit continues to increase the number of applications for customers, and it wants to make sure it provides the latest technology to its users. Therefore, it decided to discontinue the service for a better customer experience.

Why is QuickBooks not syncing between computers?

It is important for the user to check if both the systems are connected to the same network. Another option available for you is to uninstall and reinstall QuickBooks on both system and then make use of QuickBooks on both systems with the right options.


Few other helpful articles

Fix Multi-Store exchange issues in QuickBooks Point of Sale

How to Fix QuickBooks Error 6000 304?

Fix QuickBooks Error: “Unable to verify the financial institution”

Buy QuickBooks Today!

contact our male customer

Buy the all-new QuickBooks today!

Connect With QuickBooks Experts

Dial our toll-free number


This contact form is available only for logged in users.

This will close in 0 seconds

Looking for QuickBooks Help?

This will close in 0 seconds