Causes and Solutions of QuickBooks Error 1335
A corrupted installation file can derail a QuickBooks update or repair in seconds and that’s exactly what’s behind QuickBooks Error 1335. It typically shows up while you’re installing, updating, or repairing QuickBooks, with a message pointing to a damaged cabinet file (data1.cab) that’s needed to complete the process. This is actually a Microsoft Windows-level error rather than something specific to QuickBooks itself, which is why the fixes focus on things like your installation CD, system memory settings, and temporary files rather than QuickBooks settings directly. The good news is that it’s usually resolved in just a few steps.
This blog covers what causes Error 1335 and 3 straightforward solutions to fix it. If you’d rather skip the troubleshooting altogether, our technical support team is available at +1-888-510-9198, just give us a call.
Read Also: How to Fix QuickBooks Error 6000 304?
What is QuickBooks Error 1335?
QuickBooks Error 1335 means the cabinet file (data1.cab) needed for ongoing installation is corrupt or damaged. Plus, the cabinet file (2), which is another vital file for this installation is not usable. QB Error 1335 is indeed a Microsoft Windows error that takes place while updating the accounting software or repairing its installation. You may get one of the following Microsoft Windows errors occurs when updating QuickBooks or repairing a QuickBooks installation:
- Error 1335: The cabinet file [data1.cab] required for this installation is corrupt and cannot be used.
- Error 1335: The cabinet file [2] required for this installation cannot be used.
What Causes QuickBooks Error 1335?
Here are some other reasons that trigger QB Error 1335 and their solutions:
- Make sure that your software CD has no scratches and dust as they can cause issues in reading.
- You can clean the CD softly and retry the installing it.
- Installation issues normally appear because of insufficient installation memory settings on your system.
- The system requirements of your computer for QuickBooks accounting software installation and refer the MS knowledge base for particulars on changing these settings.
- You can temporarily disable some software. Including anti-virus software at the time of installing QuickBooks.
Read also: What is QuickBooks Error H202, and how do you fix it?
How to Resolve QuickBooks Error 1335?
You can follow these solutions mentioned below to resolve your Error Code 1335. However, If you are not good in technical aspects or want a quick solution of this error then you can contact our QuickBooks Support team to get a feasible solution for this error.
Solution 1: Use QuickBooks Diagnostic Tool
- Download and run the QuickBooks Install Diagnostic tool.
- The tool will automatically try to find and fix the errors.
- Save the file to your desktop.
- Double click on the file to “Run” the tool.
- Next, select the first option “I am having problems installing QuickBooks.”
- Click “OK“
See Also: How to Fix QuickBooks Error 6000 77?
Solution 2: Manually Resolve Error 1335
In case the error is not fixed even after running the QuickBooks Diagnostic Tool, you can try fixing the error using the below mentioned manual steps:
- Get a hard drive installation of QB software to copy the installation folders from your QuickBooks CD to your hard drive and use copied files to install QuickBooks from your hard drive simply.
- If in case you continue receiving errors from the CD on a second computer, the CD may reduce in size. You can download QuickBooks and then follow the QuickBooks software from your hard drive through the copied files.
- If you still receive errors, then clear the temporary folder and reattempt to install it.
Solution 3: Clean the temporary folder
- Here, the user needs to “reboot” the system and login to the system with admin rights
- After that, head to the path that says: “For Windows 8,7, or Vista: C:\Users\username\AppData\Local\Temp “
- The last step is to delete the temporary files
Read also: How to Fix Script Error When Accessing QuickBooks Desktop?
Conclusion!
In most cases, running the QuickBooks Install Diagnostic Tool (Solution 1) takes care of Error 1335 on its own, since it’s designed to automatically detect and fix common installation issues. The manual steps are there as a backup for the less common cases where the diagnostic tool alone doesn’t fully resolve things. If you’ve tried all three solutions and the installation still won’t complete, it’s worth having a professional take a closer look rather than repeatedly retrying the install. Our team at Host Docket is available at QuickBooks Support & Help i.e. +1-888-510-9198 to help you get QuickBooks installed and running smoothly.
Frequently Asked Questions!
Here are some common symptoms of this error:
1. The following error message pops on the screen “Error 1335: The cabinet file [filename] required for this installation is corrupt and cannot be used.”
2. The installation process stops abruptly and fails to complete
3. The computer crashes all of a sudden.
4. QuickBooks crashing or responding slowly.
The steps to install the missing or damaged file manually is elucidated below:
1. At first, access the Run Box (Use the short key – Windows + R).
2. Type “cmd” and press Enter.
3. Head to the folder containing the installation files using the CD command.
4. Type “msiexec /i [filename].msi” and hit Enter.
5. Perform the on-screen instructions to complete the installation.
Yes! One can fix QuickBooks Error 1335 on your own by following the troubleshooting steps:
Step 1: Delete the temporary files.
Step 2: Run QuickBooks Install Diagnostic Tool.
Last Step: Disabling the antivirus program.
In most cases, Error 1335 points to an issue with the installation media itself typically a damaged or unreadable CD, or a corrupted downloaded installer file rather than a problem with your computer’s hard drive. That said, if you’ve copied the installation files to your hard drive (as suggested in Solution 2) and you’re still seeing this error, it could indicate a deeper issue worth having a technician check.
Yes, downloading QuickBooks directly from Intuit’s official website rather than installing from a physical CD significantly reduces the risk of encountering Error 1335, since you eliminate the possibility of a scratched or damaged disc causing read errors. If you’re currently struggling with a CD-based installation, switching to the downloaded version (as mentioned in Solution 2) is often the quickest path forward.
No, clearing your Windows temporary folder only removes temporary system files that accumulate during installations, updates, and general computer use — it has no impact on QuickBooks itself, your company file, or any saved settings and preferences within the software. This step is purely about freeing up space and removing files that might be interfering with a clean installation.
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