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Causes and Solutions of QuickBooks Error 1335

QuickBooks is a versatile accounting software that is used by millions of business owners and accountants across the planet. There is no doubt that it consists of various cutting-edge tools and technologies, but it sometimes receives errors and glitches that may cause it to freeze functioning. One error which users face while using the software, updating it, or while fixing an issue is QuickBooks Error 1335.

Here, in this blog, we will give you a detailed information of the causes, impacts and solutions of this error. Thus, make sure read this article till the end. Or you can also get in touch with our technical support professionals at +1-844-499-6700, and let them help you with all your QuickBooks related queries.

Read Also: How to Fix QuickBooks Error 6000 304?

What is QuickBooks Error 1335? 

QuickBooks Error 1335 means the cabinet file ( needed for ongoing installation is corrupt or damaged. Plus, the cabinet file (2), which is another vital file for this installation is not usable. QB Error 1335 is indeed a Microsoft Windows error that takes place while updating the accounting software or repairing its installation. You may get one of the following Microsoft Windows errors occurs when updating QuickBooks or repairing a QuickBooks installation:

  • Error 1335: The cabinet file [] required for this installation is corrupt and cannot be used.
  • Error 1335: The cabinet file [2] required for this installation cannot be used.

What Causes QuickBooks Error 1335?

Here are some other reasons that trigger QB Error 1335 and their solutions:

  • Make sure that your software CD has no scratches and dust as they can cause issues in reading.
  • You can clean the CD softly and retry the installing it.
  • Installation issues normally appear because of insufficient installation memory settings on your system.
  • The system requirements of your computer for QuickBooks accounting software installation and refer the MS knowledge base for particulars on changing these settings.
  • You can temporarily disable some software. Including anti-virus software at the time of installing QuickBooks.

Read also: What is QuickBooks Error H202, and how do you fix it?

How to Resolve QuickBooks Error 1335?

You can follow these solutions mentioned below to resolve your Error Code 1335. However, If you are not good in technical aspects or want a quick solution of this error then you can contact our QuickBooks Support team to get a feasible solution for this error.

Solution 1: Use QuickBooks Diagnostic Tool

Download QuickBooks Installation Diagnostic Tool to fix quickbooks error 1335
  • Download and run the QuickBooks Install Diagnostic tool.
  • The tool will automatically try to find and fix the errors.
  • Save the file to your desktop.
  • Double click on the file to Run the tool.
  • Next, select the first option “I am having problems installing QuickBooks.
  • Click “OK

See Also: How to Fix QuickBooks Error 6000 77?

Solution 2: Manually Resolve Error 1335

In case the error is not fixed even after running the QuickBooks Diagnostic Tool, you can try fixing the error using the below mentioned manual steps:

  • Get a hard drive installation of QB software to copy the installation folders from your QuickBooks CD to your hard drive and use copied files to install QuickBooks from your hard drive simply.
  • If in case you continue receiving errors from the CD on a second computer, the CD may reduce in size. You can download QuickBooks and then follow the QuickBooks software from your hard drive through the copied files.
  • If you still receive errors, then clear the temporary folder and reattempt to install it.

Solution 3: Clean the temporary folder

deleting temporary files
  • Here, the user needs to “reboot” the system and login to the system with admin rights
  • After that, head to the path that says: “For Windows 8,7, or Vista: C:\Users\username\AppData\Local\Temp
  • The last step is to delete the temporary files

Read also: How to Fix Script Error When Accessing QuickBooks Desktop?


We hope that you find this article helpful and resume working after fixing QuickBooks Error Code 1335. In case the issue still persists, you can call us at +1-844-499-6700 to save time and efforts. We are Host Docket, a leading QuickBooks Support & Help Service provider. With us on your disposal, you can rest assured of the best-in-class services in the least time possible.

Frequently Asked Questions!

What are the symptoms of QuickBooks Error Code 1335?

Here are some common symptoms of this error:
1. The following error message pops on the screen “Error 1335: The cabinet file [filename] required for this installation is corrupt and cannot be used.”
2. The installation process stops abruptly and fails to complete
3. The computer crashes all of a sudden.
4. QuickBooks crashing or responding slowly.

How to install the missing or damaged file manually?

The steps to install the missing or damaged file manually is elucidated below:
1. At first, access the Run Box (Use the short key – Windows + R).
2. Type “cmd” and press Enter.
3. Head to the folder containing the installation files using the CD command.
4. Type “msiexec /i [filename].msi” and hit Enter.
5. Perform the on-screen instructions to complete the installation.

Can I fix QuickBooks Error 1335 on my own?

Yes! One can fix QuickBooks Error 1335 on your own by following the troubleshooting steps:
Step 1: Delete the temporary files.
Step 2: Run QuickBooks Install Diagnostic Tool.
Last Step: Disabling the antivirus program.


Few other articles to read

How to Fix QuickBooks Error 1334 – Reasons and Solutions?

How to fix QuickBooks Error 3371 Status Code 11118?

Rectifying QuickBooks Error Code -6150, -1006

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