Toll-Free : 1.844.405.0907 [email protected]

Learn about QuickBooks Error H202 and the ways to resolve it

Usually when working on QuickBooks, one might land into some or the other QuickBooks error. The reason behind these errors can be the code and algorithm involved in this software. However, one of the best things about QuickBooks is the fact that all the errors can be easily rectified using some set of steps. In this article, we are going to discuss about the QuickBooks error code H202. This particular error if often seen when the user tries to switch into multi-user mode. It is H series error that can be seen in multi-user mode.

In this article, we will be discussing about this error in detail. So, to learn more about such error, make sure to go through the article carefully. In this blog post, we are going to discuss about one of the most reported error codes that is faced by many QB users. However, if you want a group of experts or certified professionals to fix the issue for you, then in that case, you can ring up at our toll-free number i.e. 1-844-405-0907, and our QuickBooks enterprise support team will be there to assist you in fixing the issue for you.

Related article: How to Fix QuickBooks unrecoverable error?

What is QuickBooks Error H202 and why it occurs?

QuickBooks error H202 may appear on your desktop screen when you try to open your company file in a multi-user mode. This error will prevent QuickBooks to perform the given task.

In order to know what causes the error H202, and how to resolve it, make sure to read and understand the complete procedure given below. We ensure that these troubleshooting steps will resolve your Error Code H202 instantly & will provide the best results. 

ProblemYou are trying to work with a company file that is located on another computer, and this copy of QuickBooks cannot reach the server on that computer. (H202)
Problem with multi-user hosting setupQuickBooks could not open the file in multi-user mode. (H202)

The images as shown below is similar to which appears on your desktop.

QuickBooks Error Message H202 -Screenshot

Or

QuickBooks Error Code H202 in Multi-User Switching - Screenshot

You may also like: How to Fix QuickBooks Error 1311?

Possible Causes of QuickBooks Error H202

Discussing some responsible issues that cause QuickBooks H202 errors as explained below: –

  • The main cause behind this error can be if the hosting configuration setting is incorrect.
  • Or in case the QB file setting option blocks to access the company file. Thus, it blocks incoming or outgoing communication.
  • The error can also be seen if there is any damage or having an incorrect .ND files configuration that allows unable to access that allow the database file through QuickBooks.
  • If the QuickBooks software is unable to search the main IP address of host the system or by using some other IP address.
  • A company data file is not communicating easily to the server.
  • If the setting of DNS is improper or incomplete.
  • The QuickBooks service like QuickBooksDBXX/QBCF is not started.
  • Firewall or a security software is blocking the communication to the company file, in such a situation also error H202 is most probable to occur.
  • When a user will try to work with a company file & it is located with a multi –user mode & this replicates the QuickBooks that is unable to reach the server on your system.

Signs and symptoms of the error

The below signs can help the user to identify the error easily.

  • In case the system or the software freezes again and again for a couple of seconds
  • If the user is unable to access multi user mode
  • Or if the user is unable to access the company file on other system
  • Another sign can be if the error itself appears on the screen
  • Windows is performing very slow

See Also: How to Fix QuickBooks Error Code C=272?

Methods to Resolve QuickBooks Error Code H202

To Resolve the error code H202 try to follow one of these given solutions:

Method 1: Download and Run QuickBooks File Doctor tool

In order to Download the QuickBooks File Doctor tool Click Here: http://dlm2.download.intuit.com/akdlm/SBD/QuickBooks/QBPDF/qbfd.exe.

Important Note: If you currently have a version of File Doctor on your computer system (you will certainly see a File Doctor Icon on your desktop screen), you will need to proceed with downloading and installing File Doctor from this article to ensure you have the latest release. It is advised to uninstall any type of previous variations of File Doctor prior to downloading and installing.

Intuit QuickBooks File Doctor tool - Screenshot

First of all, the user needs to download the QuickBooks file doctor on your server. This helps to clear your H202 error in a multi-user mode as automatically. If in case, a user faces an issue the same, try to proceed the Next solution.

Moreover, the user also can download and use QuickBooks tool hub to access the file doctor tool.

Read Also: What is QuickBooks error code 6130?

Method 2: Verifying the QuickBooks hosting

  • The initial step is to open QuickBooks on the hosting system and then select “File” & click on “Utilities“.
Steps to use File doctor tool to fix quickbooks error h202
  • And then, see the list of “Host Multi-User” to Access it, this computer is not hosting the file. Move to the next system. Note one thing don’t change anything on your workstation.
Stop Multi-user access - Screenshot
  • If you see “Stop Hosting Multi-User Access“, select it.
Stop Hosting Multi-User Access - Screenshot
  • Ensure that company file must be closed, click to “Yes” option.

Method 3: Verify the QuickBooks Services

  1. The very first step is to ensure that “QuickBooksDBXX & QBCFMonitor” services and start this.
    • Click on Windows “Start” button.
    • And then press the keys as “Windows + R” keys to run the program.
    • In that running dialog box, type as “MSCand hit “Enter” key.
  2. Service Window: – Scroll down and the presence of QuickBooks DBXX service.
  3. QuickBooksDBXX service is not seen or unable to look forward as.
    • With the help of using Database Server Manager now confirm it and get to installed on a server.
    • Now “Run” your full program on a server, first open the QuickBooks now select and then verified that the hosting is enabled or not.
  4. Give a double-click the “QuickBooksDBXX” service. Then get to confirm what is the Startup type & also the service status begins.
Verify the QuickBooks Services - Screenshot
  1. Now select the “Recovery” option.
  2. Open your computer menu & restart it thus it will automatically restart your “QuickBooksDBXX” service if in case it fails. Do the same for Second failure.
  3. Now “Apply” to save all your changes.
  4. The above steps for “QBCFMonitor” Service, replay it.
  5. Then make a fresh start your QuickBooks software in the multi-user mode on each workstation.
Verify QuickBooks services 1 - screenshot

You may also read: How to Fix QuickBooks Error Code 15270?

Method 4: Ping your server from a workstation

There might be a firewall issue if you see QuickBooks Error H202 on one or more of your workstations. To fix the issue Ping your server from each workstation where you are getting Error H202.

Here’s how:

  • On your server computer and workstations, Open the “Windows Start Menu“.
  • After that type Network into the search and then open Network and sharing center.
Network and sharing center- Error code H202
  • After that choose change advanced sharing settings.
  • Ensure that you have selected Turn on network discovery.

Now get your server’s name from your server:

  • First of all, you need to open the Windows Start menu on your server computer.
  • After that type “Run” into the search and then open Run box.
  • After that type “CMD” into the Run window, and then hit on Enter key.
  • Now type “ipconfig/all” into the command window, and then press Enter key.
  • After that search the Host Name in the Windows IP Configuration section. You will find your server’s name is on the right.
Pinging server from a workstation to get server name
  • Now you have to note down the hostname and copy it to a word file so that you can access it quickly.

Test Network Connectivity

This process requires you to head back to the workstation to test the server. The steps involved are:

  • The very first step is to open run window by clicking on the Windows + R in the system where you get the error code H202
  • After that, type CMD in the box, and click on ok tab
  • Once done with that, you need to ping the server
  • Type ping_server name and click on enter tab.
  • You can perform the steps mentioned above on all systems that receive the same error.
  • Just in case the response you receive is slow, then there might be some issue with the network and a repair is required.

Method 5: Download and Install QuickBooks Tools Hub and run QuickBooks database server manager

QuickBooks Tools Hub Icon - Screenshot
  • To begin with, the user is required to download the QuickBooks Tools Hub.
  • And then, move to the browser download list by pressing Ctrl + J keys.
  • The next step is to click on the QuickBooksToolHub.exe.
  • Moving ahead, the user needs to carry out the on-screen prompts to install it.
  • After that, the user is required to open the tool from the desktop icon, once the installation is complete.
QuickBooks Tools Hub - Screenshot
  • After the QuickBooks hub, the user is required to run QuickBooks database server manager.
  • Double click the QuickBooks tools hub icon
  • And then, select the network issues tab, followed by clicking on the QuickBooks database server manager.
using QuickBooks Database Server Manager to fix error h202
  • In case QuickBooks database server manager shows the correct company file location, the user is supposed to click on start scan option, else click on the browse to select company file folder and then hit start scan option.
fixing error h202 using QuickBooks database server manager (Start Scan)
  • After that, the QuickBooks database server manager will repair the firewall and provide all the efficient permissions required to access in all systems.
  • The next step in the process is to click on close after the repair is successful.
  • After that, the user will have to open the QuickBooks desktop on the system on which the error code H202 was encountered.
  • Followed by clicking on the file> switch to multi-user mode.
Switch to multi-user mode - Screenshot

Important: If your workstations can go into multi-user mode without any issues, everything is fixed.

Method 6: Include QuickBooksDBXX and QBCFMonitor in the admin group

Offer QuickBooksDBXX and QBCFMonitorService Windows admin permission on the server. In case these services do not already have admin permission, then ensure that they get it as this may fix the issue. See if you can use the software in multi-user mode.

Method 7: Configure system firewall settings

The system firewall might sometime block data exchange between QuickBooks and the server. You can perform the following steps to configure the firewall settings. The steps involved are:

  • Create exceptions in the settings of the system firewall
  • Make changes to system firewall permissions and then open QuickBooks on all the system.
  • Within QuickBooks, opt for switch to multi-user mode under the file menu.
switching to multi user mode

Related Post: How to troubleshoot QuickBooks error H505?

Winding Up

We hope this blog helped to resolve your QuickBooks Error Code H202. If still the same error persists then connect with our QuickBooks support phone number i.e. 1-844-405-0907. Our enterprise support team will be pleased to help you out in your accounting problems.

Frequently Asked Questions!

What does error H202 mean?

This is a common error code that can occur in QuickBooks when you are trying to access a company file in multi-user mode.

What error message QuickBooks displays on screen when Error H202 occurs?

“Error H202: QuickBooks could not reach the server. This error can be caused by a variety of reasons, including network connectivity, firewall issues, or incorrect hosting configuration settings.”

How do I fix Windows firewall is blocking QuickBooks?

In case you are experiencing an issue where Windows Firewall is blocking QuickBooks, you can try the following steps to resolve the issue:
1: Add QuickBooks to the Windows Firewall exception list
2: Create a new Inbound Rule
3: Disable the Windows Firewall temporarily

 

Other Resources:

QuickBooks Enterprise Technical Support & Error Handling

How to Install, Update, and Set up the QuickBooks Database Server Manager?

Answers of Faq’s for QuickBooks Enterprise Solutions

Buy QuickBooks Today!


contact our male customer

Buy the all-new QuickBooks today!

Connect With QuickBooks Experts

Dial our toll-free number

1-844-405-0907

This contact form is available only for logged in users.

This will close in 0 seconds

Looking for QuickBooks Help?


This will close in 0 seconds