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It is quite evident that QuickBooks is the foremost & premium accounting online payroll management software used in millions of business entities of the wide range of size, all around the world. This famous software is much more renowned for its advantageous benefits such as generating the invoice, payroll, scheduling payments, accounting & bookkeeping. In this article, we will let you know the complete insight of the QuickBooks error Code 12031 and it’s causes.

It happens that time-to-time being a QuickBooks user, you will face error codes related to QuickBooks installation, updates, integration, or data recovery. Well, by applying the apt solution for these errors – you can solve these QuickBooks error code immediately. Below we are going to discuss more on QuickBooks Update Error 12031 to ensure that you can resolve this issue swiftly by yourself. Or you can also give us a call at +1-844-499-6700, and our certified QuickBooks professionals will provide you with immediate support services.

You may also see: How to Repair QuickBooks with QuickBooks Repair Tools?

What is QuickBooks Error Code 12031?

The QB Update Error 12031 usually occurs when the QB users try an attempt to refresh the QuickBooks software or while refreshing the QuickBooks payroll services. This frustrating and dire QuickBooks error caused when the network timeout, it put the QB users in hassle while operating the QuickBooks software.

QuickBooks Update Error 12031 generally happens while the firewall & other system security software are highlighted in trouble due to the improper or incorrect configuration.

Important Note: It is highly recommended that being a QB user – you first need to verify the configuration of the PC as well firewall. If in case, the configuration is blocking the access or identifying the QuickBooks as a threat to the computer. The QB users supposed to reconfigure it as soon as possible.

Causes Behind to QuickBooks Error 12031

Check out the list of causes due to which QuickBooks Update Error 12031 occurs.

  • Internet Connectivity Problem.
  • When the Internet Explorer is not set as the default browser.
  • The antivirus (security software) & firewall setting is blocking the path of connection due to the incorrect/improper configuration.
  • The SSL setting is improper or incorrect.

Read Also: How to Fix QuickBooks Error 6000 304?

Solution for QuickBooks Error Code 12031

Check out the list of methods with which you can easily fix the QuickBooks error code 12031.

Method 1:

  • First of all you need to Hit a click on the Help tab
  • Then Select the Internet Connection Setup.
  • Now Select the “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet”.
Internet Connection Setup to fix QuickBooks Payroll error 12031
  • Select the “Next” and then, “Done” button
Internet Connection Setup 2
  • Try the update process again:
    • QuickBooks 2008 & later: Go to “Help” => Update QuickBooks => “Update Now”.
    • QuickBooks 2006 & earlier: Go to “File” => Update QuickBooks => “Update Now”.

See Also: How to Fix QuickBooks Error Code 6130, 0?

Method 2:

  • Select the “Update Now” tab
  • Choose the “Reset Update” Later, select the “Get Updates” tab.
Update quickbooks to resolve quickbooks payroll error 12031
  • Probably, the QB program still not works. In that case, you just have to simply check the following elements:
    • Internet connection & troubleshooting instruction for payroll errors.
    • Internet security & firewall setting.

Method 3:

  • In the QuickBooks, open the “Internet Connection Setup” option
  • Choose the “Internet Properties”.
  • Choose the “Advanced” tab in the drop-down option of Internet properties.
  • Make sure that the advanced setting is same as you want.
  • Finally, hit the “Apply” and “OK” button.

You may also like: How to Fix QuickBooks Error Code 6123, 0?

Method 4:

  • Close or shutdown the QuickBooks application.
  • Choose the Internet Explorer browser.
  • Select the “Tools” and then, choose the “Internet Options”.
  • Choose the “Security” tab => “Globe” icon => “Content” tab

Note: Ensure that the content advisor says Enable.

  • If the content advisor says “Disable“, then type in the password & disable “content advisor“.
  • Perform the following steps by choosing the “Connections” tab:
    • While not using the dial-up-node (DUN) on the system – it is recommended for you to choose the “Never Dial a Connection option” tab.
    • Ensure that the correct “ISP” is selected.
    • Click the “OK” button.
    • Choose the “LAN SETTINGS” tab at the bottom.
    • Ensure that the “automatically detect setting” box is checked.
    • Make sure that the “Use a Proxy Server” box is clear.
    • Click “OK” on the “LAN settings display
  • Select the “Advanced” tab
    • Choose the “Restore Advanced Settings”
    • In the “Settings” option, locate the “Use TLS 1.0”, “Use TLS 1.1” & “Use TLS 1.2” option
    • Ensure that the “Use TLS 1.0” is checked.
    • Ensure that the “Use TLS 1.1” & “Use TLS 1.2” is unchecked.
Internet Properties Pro Accountant Advisor
  • Close or shut down the Internet Options window and then, select the “OK” tab
  • Close the Internet Explorer & Restart the computer.
  • Hit the QuickBooks software icon the desktop and turn it on. Once again try to update the QB to verify if the error still persists or not.

Method 5: Use safe mode for running QuickBooks updates

  • You need to first open run window and then press window + R.
  • Now, type msconfig in the run window.
Type msconfig in Run box - QuickBooks error code 12031
  • You now have to click on enter tab.
  • Further, in the windows system configuration window, select boot tab.
  • Now, choose boot options tab.
  • After that, remove the checkmark from the safe boot checkbox
  • Hit apply to make all of the changes.
  • The next step is to click on ok tab to close the window.
  • You now have to reboot the system.
  • And also, run QuickBooks payroll update once more after the system has booted info safe mode and check if the issue is rectified or not

Method 6: Switch to Normal Startup Mode

You can try to switch to normal startup mode if the above steps didn’t help.

  • The very first step is to press and hold Win + R and open run window.
  • After that, type Msconfig in the run window.
  • You now have to hit enter tab.
  • And choose normal startup as the startup type.
Normal startup - QuickBooks error code 12031
  • After that click on apply tab and also click on ok tab.
  • Towards the end, you need to reboot the system.

See Also: How to Fix Banking Error 9995 in QuickBooks Online?

Winding up!

We understand the situation when the users face QuickBooks error code 12031 while using the QuickBooks software. To deliver the best solution to the issues such as QB installation, QB updates, QB integration, QB data recovery, and QB errors – we suggest you take help from our certified professionals. We, Host Docket provide QuickBooks technical support services globally…! In case of emergency or quick support for the QuickBooks, you can get in touch with us at their toll-free helpline number i.e. +1-844-499-6700


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Some FAQs related to the QuickBooks Payroll Error 12031:

What is QuickBooks Payroll Error 12031?

QuickBooks Payroll Error 12031 is a common error that can occur when you try to update your QuickBooks software or your payroll service. It is usually caused by a network timeout that prevents QuickBooks from accessing the server.

What are the symptoms of QuickBooks Payroll Error 12031?

The most common symptom of QuickBooks Payroll Error 12031 is that you won’t be able to update your software or payroll service. You may see an error message that says “Error 12031: A network timeout occurred while connecting to the server.” You may also experience slow performance or freezing when using QuickBooks.

How can I fix QuickBooks Payroll Error 12031?

There are several steps you can take to try to fix QuickBooks Payroll Error 12031. First, make sure your internet connection is stable and strong. Then, check your firewall and antivirus settings to make sure they are not blocking QuickBooks from accessing the server. You can also try resetting your internet settings or updating QuickBooks to the latest version.

Do I need to contact customer support if I can’t fix QuickBooks Payroll Error 12031 on my own?

If you have tried all of the troubleshooting steps and still can’t fix QuickBooks Payroll Error 12031, you may need to contact QuickBooks customer support for assistance. They will be able to help you diagnose the problem and suggest additional solutions that you may not have tried.

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