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QuickBooks payroll has made payroll and other activities much easier for businesses with its powerful features. Features like automatic tax calculations, e-payment, free transactions, and many more make daily activities quick and smooth. However, there are certain errors and technical glitches that might show up when working on this software. There can be a handful of common QuickBooks payroll errors that you can experience and to help you out in dealing with such errors, we have curated this piece of writing. This segment shares the complete information about different QuickBooks Payroll errors & their solution.

Most of the QuickBooks Payroll errors happen when customers try to update the payroll software or the tax table, or try to set an employee up for a child support deduction, try to pay employees and more. To learn further about QuickBooks payroll update errors, make sure to stick around this piece of writing, or you can further connect with us at +1-844-499-6700, and we will help you with the complete information.

You may also read: What is QuickBooks error code 80070057?

What are payroll errors in QuickBooks?

When you run a business, it is essential to ensure that your payroll is in order. However, even if you are careful, certain mistakes can happen unknowingly, which can further land you into various payroll errors. You can come across various payroll errors due to corruption of existing registry files or missing files of the windows system. Incorrect installation of the software is another common factor. You can also expect to face some payroll update errors when a few discarded files are left behind when uninstalling the software.

What can occur these errors

Below are few of the reason for the errors.

  • Incorrect billing information
  • Damaged QuickBooks company file
  • Users have not registered their QuickBooks software
  • A tax table file in the payroll folder is damaged.

Common QuickBooks Desktop Payroll Errors 

Here a list of most common QuickBooks desktop payroll errors:

See Also: What is QuickBooks error code 6000?

How to fix QuickBooks Payroll Most Common Errors?

To get the errors resolved, you need to follow the below mentioned steps.

Solution 1: Run a Repair on QuickBooks

  • First thing to do is click on the “Start” button and select “Control Panel
  • After this double-click “Add or Remove” Programs
  • After that, You need to select the QuickBooks program
  • And then click on “Change or Remove Program” option
  • In the QuickBooks Installation window click on “Next” button
  • In the QuickBooks Maintenance Window select on Repair, then click on “Next” and then click on “Repair” button
  • Finally, click on Finish in the QuickBooks Maintenance Complete Window

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Solution 2: Uninstall and reinstall QuickBooks

If the first step doesn’t work for you the Uninstall and Reinstall the QuickBooks:

  • First of all, click on the Microsoft Windows “Start” button and then choose the “Control Panel“.
  • After that you have to manually remove the following QuickBooks installation folders.
    • C:\Program Files\Intuit
    • C:\Program Files\Common Files\Intuit
    • C:\Documents and Settings\All Users\Application Data\Intuit
    • C:\Documents and Settings\All Users\Application Data\Common Files\Intuit
    • C:\Documents and Settings\All Users\Documents (Shared Documents)\Intuit

That’s all from our behalf. We hope that above given both solution methods works for you and now you are capable to solve Intuit Payroll related most common errors.

Solution 3: Rename CPS Folder in the System

  • The user will first have to update QuickBooks payroll tax table
  • And then, open My computer and move to the local drive C:\Program Files\Intuit\QuickBooks 20XX\Components\Payroll\CPS
  • In this, XX denotes the year of the QuickBooks version like QuickBooks 2019, QuickBooks 2018, etc.
  • After that, the user will have to rename the CPS folder to CPSOLD and then check if the issue is resolved
  • Now, again update QuickBooks payroll tax table and check if the error is resolved or not

Read it also: How to Resolve Unrecoverable Error in QuickBooks Desktop?

Solution 4: Disable User Account Control (UAC)

Follow the steps below to change UAC settings in Windows 10, 8.1, 8, and 7.

  • At first, the user is supposed to press hold Windows + R on the keyboard. This will open the windows Run program
  • Now, type in control panel and also click ok tab
  • The next step is to click on the user accounts and then choose the user account (Classic view) option
  • The last step is to move back to the change user account control settings tab and then choose never notify option

Solution 5: Run Reboot.bat

Well, running the reboot.bat file can help in fixing common payroll errors. This batch is present in the QuickBooks folder. The steps for this process are as follows:

  • Under this process, you need to first close QuickBooks desktop/ payroll. 
  • Followed by opening the folder where the reboot.bat file is present. 
  • You now have to run the file as admin.
  • Note that, a DOS command window will appear.
  • Let the process complete, and the window will close on its own. 
  • Avoid closing the window manually. 
  • Now, reboot the system
  • In addition to that, launch the QuickBooks Desktop and check if the issue occurs again.

Solution 6: Verify Internet Explorer Settings

In case your system is connected to an internet connection but doesn’t allow you to update the software, then try configuring internet explorer in your system. 

  • Here, you need to simply set Internet Explorer as your default browser.
  • Furthermore, check if the date and time on your computer are correctly set.
  • In addition to that, verify the Cipher Speed.
  • You are supposed to visit the Tools tab. 
  • Navigate to Internet Options to update settings and this ends the process. 

Solution 7: Close all the QuickBooks processes

At times, simply closing processes in the task manager can eliminate the issues. Thus, perform the steps below and close all the background process hindering the smooth working of the software. 

  • You need to initially ensure that you have an active subscription.
  • Later on, reset the QuickBooks desktop update. 
  • Furthermore, check the accuracy of the payroll service key.
  • In addition to that, restart your system.
  • You are now required to head to Task manager by hitting the Ctrl + Alt + Delete keys. 
  • Move to the Processes tab.
  • Go for Qbwebconnector.exe. 
  • Click on the End process option and this ends the process. 

Solution 8: Configure firewall and Internet security settings

You can simply configure the internet security settings to work seamlessly with QuickBooks software. However, if you aren’t much aware about this, then feel free to seek professional assistance and speak to your IT team and ask them to configure the security settings for you. 

Solution 9: Uninstall and reinstall QuickBooks Desktop in Selective Startup

Often uninstalling and reinstalling in selective startup mode can rectify the issue in QuickBooks. The steps involved in this process are as follows:

  • Under this process, you need to open the Run command (by pressing the Windows and R keys together).
  • Furthermore, under the Run command, enter MSConfig. 
  • Click on the Ok button.
  • Head to the General tab. 
  • Navigate to the selective startup and Load system services.
  • You are now required to open the Services tab. 
  • Go for hiding all Microsoft Services.
  • Furthermore, Disable all.
  • Also, uncheck the Hide all Microsoft Services checkbox.
  • In addition to that, verify the Windows Installer checkbox is clicked.
  • Click on the OK button.
  • Go for Restart on the System Configuration window.
  • Now, install, uninstall, or reinstall QuickBooks Desktop through clean install.

Solution 10: Install a digital signature certificate

  • Initiate the process by navigating to C:\Program Files\Intuit\QuickBooks.
  • Within the QuickBooks folder, search for the QBW32.exe file.
  • Right-click on the file. 
  • From the drop-down options, choose Properties.
  • Head to the Digital Signature tab.
  • Make sure that Intuit is selected in the signature list.
  • Choose the Details option.
  • Go for the option to View Certificate option in the Digital Signature Details window.
  • Head to the option to Install Certificate.
  • Click on Next until the Finish message is displayed on your computer screen.
  • Go for the Finish button.
  • Lastly, reboot your computer.
  • Once the system reboots successfully, open QuickBooks Desktop and re-download the payroll/QuickBooks update.

Solution 11: Download the updates in Safe Mode can fix common QuickBooks payroll errors

In certain situations, some conflicting programs can cause these issues. Try updating the accounting application after opening Windows in Safe Mode to check this. Steps involved here are:

  • Open your computer in Safe Mode by restarting the computer and pressing the F8 key.
  • Go for Safe mode with Networking. 
  • Hit the Enter key.
  • Re-download the update. 
  • The significant difference between running windows in the safe mode and the Normal mode is that the safe mode obstructs any background programs from working. 
  • After the QuickBooks download process ends successfully, reboot your computer in Normal Mode.
  • Lastly, try to re-download the update in normal mode.

See Also: Troubleshoot QuickBooks error code H505

Final words..!

If still you are troubling with these errors then connect with one of our 24/7 QuickBooks Payroll support agent and get the U.S based best technical support for your QuickBooks issues. Our dedicated helpline number is +1-844-499-6700. We feel more happy to help you out in this. Call us today.!


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