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Experiencing QuickBooks error 1327? Well, such an error shows up when installing the program that refers invalid drive number. In case the USB device is disconnected from the computer system, then such an error is most likely to occur. This is basically an installation error i.e. an error that pops up while installing QuickBooks on your computer that appears on the screen with a warning message that states: The drive [drive letter] is invalid. OR Invalid drive [drive letter]”. The message indicates that the QuickBooks is not able to find the destination drive, hence, blocking the installation process.

The drive [drive letter] is invalid. OR Invalid drive [drive letter]

Invalid drive quickbooks error 1327

If you are also facing QB error 1327, then read this article carefully. Whereas, if you are a newbie and aren’t aware of the technicalities of QuickBooks, then feel free to reach out to our QuickBooks technical support team at +1-844-499-6700 and they will ensure to help you get rid of such an error as soon as possible and that too permanently.

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What is QuickBooks Error 1327?

QuickBooks Error 1327 is usually an installation error that shows up when installing QuickBooks on the system. When you insert the installation media and try installing, then this error shows up with the following warning messages:

Error 1327The Drive is Invalid.
Error 1327Invalid Drive: letter.

The installed programs and their components are stored in the system in drives. In Windows, your system files and folders usually are stored in a C drive. You can check the list of drives available on the system by checking in My Computer or This PC. Such an error can be seen when the drive isn’t working properly. To help you deal with this issue, we have described the reasons behind the occurrence of such an error in detail below.

What instigates QuickBooks Error Code 1327 when installing QuickBooks?

One can land into such an error due to the following reasons:

  1. Corrupted or moved storage devices- In case the user is trying to install QuickBooks into an external memory device, and suddenly loses connection, then he/she can see such an error.
  2. Corrupt Microsoft .NET Framework- Microsoft .Net framework is component needed by QuickBooks to run smoothly and if this component gets corrupted for some reason, then the occurrence of such an error is quite possible.
  3. Incorrect Registry Settings– If the entry for QuickBooks installation in your computer has the wrong drive name or location, QuickBooks Error 1327 occurs.
  4. System-Specific Error– Other than the above causes, there might be some system-specific errors that can be solved only by a professional.

What are the symptoms of QuickBooks error 1327?

You can identify the error using the below signs and symptoms:

  • Windows operating system is not responding.
  • Or the QuickBooks program got crashed or froze.
  • QuickBooks desktop is frozen and not responding.
  • The Windows operating system got crashed.

Steps to Fix QuickBooks Error 1327

The user can try performing the below stated steps to fix the QuickBooks update error 1327 successfully:

Method 1: Fix Registry Settings

  • At first, backup the system registry.
  • Later on, press Windows + R tabs
  • Enter in regedit and also click on run tab.
changing regredit file to fix quickbooks error 1327
  • Moving ahead, head to the specific key: HKEY_CURRENT_USER\Software\Microsoft\CurrentVersion\Explorer\Shell Folders.
repair quickbooks registry files error 1327
  • Once done with that spot the entries that list the drive letter mentioned in the message.
  • Moreover, configure the incorrect drive names to C:\
  • Conclude the process by saving the settings and restarting the system and try reinstalling. When the installation process comes to an end, revert the changes that were made to the registry earlier.

You may also read: Fix QuickBooks Error Message: Connection Has Been Lost

Method 2: Remove the network drive to solve QuickBooks Error 1327

Another solution is to remove the network drive to rectify the QuickBooks error 1327. The steps involved in here are:

  • Initially, choose the Start tab itself and opt for programs later on.
  • Moreover, click on the Windows explorer tab.
  • Go for the Network drive on which the shell folder is available and click OK tab.
  • Choose the map network drive in the tool menu.
map network drive-QuickBooks error 1327
  • Also, make sure that shell folder unchecks reconnect at logon and write the path.
Remove network drive
  • Hit OK tab.
  • Complete the process by rebooting Windows and installing the applications.

Method 3: Make sure that storage devices have a proper connection

Sometimes, connection problems can also lead to such an error. In that situation, it is recommended to ascertain that the cables and other related things are properly connected to the computer. Verify if the USBs or Flash devices that are being used to install QuickBooks desktop are functioning properly and are also connected properly.

Method 4: Create a new window user and install windows

Creating a new windows user can help in fixing the issue up to a certain extent. However, the steps might differ for every version.

On Windows 10

  • Begin with hitting the start tab
  • Furthermore, click on the settings tab.
  • Hit accounts tab and choose family and other people.
Switch the user account to admin account steps to resolve quickbooks error 1327
  • Choose add someone else to this PC tab.
Add New Windows Admin User in Windows 10 to fix QuickBooks Error 1327
  • Now, enter a new password, name, password hint and
  • tap on next tab.

Read Also: How to Fix QuickBooks Error Code 6150?

On Windows 7 or 8

  • Initially, click on the Start tab and then tap on the Control Panel.
  • Go for the user accounts and opt for manage another account.
  • And also, make a new account.
  • Assign a name and choose admin tab.
  • Go for create account option and reboot the system.
Create new Windows Admin User
  • Also, Log in the PC with admin credentials and try to install again.

Method 5: Configure Microsoft .Net framework

  • Herein, look for programs in the control panel.
  • And choose turn windows features on/off.
Turn windows features on or off
  • Furthermore, confirm with the admin password.
  • Also, uncheck the box next to Microsoft .net framework and restart the system.
Repair Microsoft .Net Framework
  • Conclude the process by opening programs and performing the same steps and also checking the box next to the Microsoft .net framework.

Method 6: Install when not connected to the network

Windows 10

  • The user needs to first press the particular windows + r on the given keyboard. 
  • After that, open the particular run window.
  • Press the control panel.
  • Hit ok.
  • In the drop-down arrow, press view by and select small icons.
  • The next step is to open the particular network and sharing center.
  • Choose change adapter settings.
  • Press right-click on every adapter.
  • Also, press on disable where is available.
  • A message stating: the connection is lost. Make sure you do not reconnect with your network will appear on the screen.
  • Leave the window open.
  • Install QuickBooks once more.
  • Go back to the network connections window.
  • Now activate your network connections.

Windows 7 and Windows 8

  • Press the Windows start button, and then select the particular control panel.
  • In the drop-down of view by, go for small icons.
  • Now, open the network and sharing centre option.
  • Press change adapter settings.
  • After that, press right-click on every adapter.
  • Press disable wherever there is any opportunity.
  • The connection has been lost message appears.
  • Make sure you do not reconnect the network after getting this message.
  • Leave the window open.
  • Try installing QuickBooks desktop again.
  • Head to the network connections screen.
  • After the installation is complete, you must enable the network connections.

Method 7: Assign the drive letter again

  • The user needs to press start.
  • Then press on settings.
  • Choose the control panel.
  • And then, press the administrator tool two times.
  • After that press on computer management.
  • Right-click on the cd rom drive or the hard drive you wish to edit the letter of.
  • Choose the change drive letter.
  • Click on edit and then select the drive letter that is original.
  • Hit ok.


Eliminating the QuickBooks error code 1327 invalid drive becomes a lot easier once you perform the set of steps we have scribbled in above. However, there can be situations when the user might not be able to rectify the issue even after performing the set of steps listed above, in that scenario, all you need to do is to get in touch with our team professionals using our support number i.e., +1-844-499-6700 and our technically sound experts will ensure to answer all your queries immediately. We are a team of technically sound experts who work round the clock to provide instant support and assistance. Feel free to discuss your queries with our experts and let them handle the issue for you.

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Some FAQs Related to the QuickBooks Error 1327:

What is QuickBooks Error code C 1327?

QuickBooks Error 1327 generally appears when the QuickBooks program cannot locate the drive or the Network location as indicated in the error notification.

How to fix the QuickBooks Error 1327?

There can be various errors in QuickBooks and every error can be resolved using a different set of steps. Here are common set of steps that can fix the issue:
1. Fix registry settings
2. Remove the network drive to solve QuickBooks Error 1327.
3. Make sure that storage devices have a proper connection
4. Create a new window user and install windows
5. Configure Microsoft .Net framework
6. Install when not connected to the network
7. Assign the drive letter again 

How do I fix error 1328 in QuickBooks?

You can try to fix QuickBooks error 1328 using the steps below:
1. Check for windows updates
2. Rename hidden files and folders
3. Run SFC tool
4. Run QuickBooks install diagnostic tool
5. Perform clean installation

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