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Eager to know what can help you in fixing “QuickBooks search is not working” glitch. The search bar in QuickBooks that has a magnifying glass symbol usually allows the users to look for files, customers, transactions, entries, and various o6ther things. When this option fails to work in QuickBooks, then it often takes more time than usual for these things in the program manually. QuickBooks online and desktop application have one very essential feature which is search. Failure of this search bar can create a lot of issues for the users.

To get a better understanding of the causes and fixes to this particular technical glitch, all you need to do is to go through this article carefully. However, if you need our assistance at any point of time, then getting in touch with our QuickBooks personnel at +1-844-499-6700 is recommended.

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What might cause such an error?

The user can end up in such an error due to a couple of factors, which we have tried to list below. Let us have a look:

  • One of the common reasons can be if your system isn’t updated to the latest release
  • Registry errors in QuickBooks are also responsible for the occurrence of such an error.
  • Often the firewall and third-party software can also lead to such an error
  • Moreover, if the QuickBooks search index file is damaged, then occurrence of such an error is probable

Effective solutions to fix QuickBooks search is not working Issue

The user can perform the below solution steps to successfully fix the issue.

Procedure 1: Uninstalling and reinstall QuickBooks

One might experience issues in QuickBooks due to various reasons and in certain situations clean installation might work wonders. Thus, a user can perform the steps to clean install in QuickBooks and check if the issue gets fixed by doing so. The major steps to be performed in clean installation are as follows:

  • At first, the user should uninstall QuickBooks
  • Later on, run the clean install tool and rename the folders
  • The last step is to reinstall QuickBooks

Also Read: How to Troubleshoot Multi-User issues in QuickBooks for Mac?

Procedure 2: Change the name of QuickBooks Search Index File

  • The user need to first close QuickBooks and click the Windows Start button
  • The next step is to type *.SearchIndex in the search box and hit Enter
  • This will navigate the user to the folder containing a QuickBooks company folder where he/she may locate qbw.SearchIndex Folder
  • The user should then add .old at the end of the folder name
  • Once done with that, the user should reopen QuickBooks Desktop and click the search icon tab
  • After that, the user should reopen QuickBooks from the top-left corner of the Windows
  • And then, click Update Search Information option
  • The user will then have to click on OK
  • Check if the QuickBooks search not working error is resolved

Procedure 3: Disable firewall temporarily

It might happen that the user might come across issues due to firewall disturbing the smooth process. This is where the user is suggested to temporarily disable the firewall. This can be done by heading to the control panel.

Procedure 4: Repairing the damaged windows registry

Damaged windows registry can be a major factor triggering such an error. Thus, repairing these registries can help in resolving the issue up to certain extent.

Also Check This Out: How to Fix Install ABS PDF Driver Issues in QuickBooks Desktop?


Coming to the conclusion, we expect that the reader might be able to deal with the error successfully making use of the steps that we have tried to mention in this article. But if in case the user isn’t able to tackle out the QuickBooks search is not working error, then contacting our QuickBooks Support professionals at +1-844-499-6700 is suggested. We are a team of professionals who work round the clock to provide the best possible assistance immediately to all QuickBooks users. Feel free to contact us for any query.


FAQs Related to QuickBooks Search not Working

Why can’t I search in QuickBooks?

In case you are using QuickBooks online, then restarting will refresh the browser and related processes to help fix the issue. In order to fix the error, you can try restarting the operating system, whether Mac or windows.

How to do a search in QuickBooks?

You can search for all data in QuickBooks using the steps below:
1. At first, choose edit tab.
2. After that, go for find.
3. You now have to enter what you are looking for in the search box.
4. It should be noted that QuickBooks matches and displays all the results within different areas of the company file. You need to head to the left panel and see the search results.

Why can’t I find a match in QuickBooks online?

At times, the transaction was recorded to the wrong bank account in QuickBooks. Or, the match is not located with the find match tool as the dollar amount is higher than the bank transaction. In that case, the user needs to edit the original transaction and further refresh the bank feed window.

How do I find matches in QuickBooks?

You can try to match with an existing transaction.
1. First find a downloaded record
2. Choose the downloaded record to expand the view
3. Now, review the matching records found in QuickBooks for the possible matching transaction already entered in QuickBooks
4. Choose the link next to each match to get more details.

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