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QuickBooks won’t open or doesn’t start error can be extremely annoying. As a result of this error, QuickBooks might stop working, stuck on loading screen, or not responding at all. Often when trying to open QuickBooks, QuickBooks desktop does not start error shows up on the screen. In case QuickBooks won’t respond or you get an error that says it stopped working, then this segment is surely going to help you. It should be noted that if you choose your QuickBooks desktop icon multiple times, sometimes, it won’t open. Let QuickBooks take enough time to load before you continue.

Note that, if you see the message, that QuickBooks needs a subscription, then you are either in an unsupported version of QuickBooks Desktop or your subscription has expired. You can simply download a supported version or check out your subscription status from the Customer Account Management Portal.

To help you fix the QuickBooks desktop won’t open or not responding error, we have come up with this segment sharing the complete steps to fix the issue. However, if you have any queries or if you need any sort of technical assistance, give us a call at +1-844-499-6700, and we will provide you with immediate support and assistance.

You might also like: How to Fix QuickBooks Error Codes 3000 and others?

What Causes QuickBooks Desktop Doesn’t Start Error?

When one clicks on Quickbooks or company file, but the program doesn’t start or won’t open, such an error shows up. It is important to identify what factors can lead to such an error, in order to perform the right set of steps. Let us have a look:

  • Very long company name
  • Corrupted Hard disk
  • Improper installation of QuickBooks Desktop
  • Missing or damaged QBWUSER.INI file
  • Out of date operating system

Symptoms of QuickBooks desktop does not start

  • The software freezes.
  • The QuickBooks company file doesn’t open.
  • Windows runs slowly
  • The computer hangs every now and then.
  • Computer responds very slowly to mouse and keyboard

Important Note: When you click on QuickBooks icon many times (double clicking repeatedly), it can result in QuickBooks desktop not responding or not working. It is better to wait for a while and give time to launch QuickBooks again. Don’t click too many times to send multiple requests.

Important tips before troubleshooting the error

The user is suggested to perform the following things before carrying out the fixation steps.

  • The user is recommended to update the software to the latest version
  • Also turn off the hosting on the system
  • Ensure to Suppress the QuickBooks Desktop software
  • Change the name of the .TLG and .ND files
  • Repair the QuickBooks Desktop
    Software installed on your PC.

Read Also: How to Solve QuickBooks Bank Reconciliation?

Methods to rectify QuickBooks Desktop does not start or won’t open error

This issue of QuickBooks can be easily solved and below are some of the solutions to this problem. However, if you want expert’s help to resolve these errors quickly then you can get in touch with our QuickBooks support team anytime.

Solution 1: Close QBW32.exe process

  • First thing to do is Right-Click on the “Windows taskbar” in the system and then select “Start Task Manager” option.
  • Now click on the “Process tab” and then click on “Image Name” header so as to arrange the processes alphabetically.
  • Then locate and select “EXE“.
  • Finally click on “End Process” to close the “exe process
Close QBW32.exe process

Solution 2: Renaming the QBWUSER.ini. file

Rename the INI file in QuickBooks - Screenshot
  • Try accessing the folder where ini file is there and if you cannot trace it then enable hidden folders and file.
  • Once the folder is found then click on the “QBWUSER.ini.file” and then select “Rename” option.
  • After this type “Insert.old” in the last file name.
  • Now change the name of “ecml.file“. After renaming the file if QuickBooks works then the issue is solved.

See also: Steps to Resolve Payroll Setup Unrecoverable errors

Solution 3: Suppress QuickBooks Desktop Installation to fix QuickBooks desktop does not start

  • First right-click on the QuickBooks Desktop icon.
  • Press on the “CTRL key” and then select “Open“. Hold the “Ctrl key” till you have opened the “No Company Open” window.
  • Now open QuickBooks Desktop.
suppress the quickbooks application to Fix QuickBooks desktop doesn't start Error

Solution 4: Repair QuickBooks Desktop Installation if done incorrectly

  • On your keyboard click on “Ctrl +Alt + Del
  • Now select the “Task Manager” option
  • After this click on the “Process tab
  • Right-Click on any of the “QuickBooks processes
  • After this click on “End Process“.
  • You will get a confirmation process and in that select “end all processes“.
Close all QuickBooks Processes - Screenshot

You may also read: How to Tackle QuickBooks Abort Error?

Solution 5: Create a new Windows Admin User

Create a new Windows Admin User - Screenshot
  • First click on the “Control Panel” and then navigate through it.
  • Double click on the “User Account” then “Manage User” and then to Click “Add“.
  • Once done enter the name as well as domain of the administrator and then click “Ok” button.
  • If using Windows 10 then select “Administrator“.
  • After this click on Finish which will direct to the ‘User Accounts’ dialogue box. Now Click “OK“.

Solution 6: Restart the Desktop

  • Open the “Start menu” in your computer.
  • Click on the “Power Button” and then select “Restart” option.
Reboot or restart the computer to Fix QuickBooks desktop doesn't start Error
  • Once restart is done open QuickBooks Desktop

See this also: How to Fix QuickBooks Error Code 9997?

Solution 7: Do a clean installation of QuickBooks

clean install tool in quickbooks - screenshot
  • First of all, you have to uninstall the QuickBooks software and after then reinstall the QuickBooks software using clean install and then rename the installation folders.

Solution 8: Use Quick Fix My Program tool

  • Under this process, the user is first recommended to download and install the tool hub
  • After that save the file where it can be accessed easily
  • Once done with that, the user should install the tool hub and double click on the icon when installation ends
Run Quick Fix My Program
  • Now choose Quick Fix my program tool under the program problems tab and run it
  • Once done with that run QuickBooks and check if the issue is resolved or not

Solution 9: Access the company file from different location

  • The very first step is to hit the windows + E
  • This will open up the windows explorer
  • After that look for the file with qbw file extension
  • When you look for a file location on a network server, do it in the Network drive on which the data file is located.
  • Right click the file and select copy
  • After that locate the C: drive and make a new folder
  • Rename it as QbTest
  • Open the folder and paste the company file in it
  • Now, open QuickBooks while holding ctrl
  • And access the company file you copied

Solution 10: Run the QuickBooks install diagnostic tool

  • The very first step here is to open the QuickBooks tool hub
  • And then head to the installation issues tab
  • Also, select the QuickBooks install diagnostic tool
Choose QuickBooks Install Diagnostic tool to resolve quickbooks desktop doesn't start Error
  • Run the tool and let it perform the necessary scan
  • After the tool identifies the issue, it automatically performs the necessary steps to rectify the issue
  • This process might take time
  • After that, reboot the system to save the changes
  • And check if the issue resolves

Also read: How to Fix QuickBooks Error Code 31?

Final Note!

Hope this small article help you to resolve this error. If you are looking for further help and QuickBooks Enterprise customer support then contact Hostdocket to get instant solution from U.S based best accounting experts, feel free to dial our helpline i.e. +1-844-499-6700.


More helpful topics:

How to Fix QuickBooks unrecoverable error code?

How to Fix QuickBooks error code 6189?

Steps to Setup QuickBooks Invoicing For Gmail

Some FAQs Related to QuickBooks Desktop doesn’t Start Error

What should I do if QuickBooks Desktop won’t launch on my computer?

First, check if your computer meets the system requirements for QuickBooks Desktop. If it does, try rebooting your computer and then launching QuickBooks Desktop again. If the problem persists, try repairing or reinstalling the software.

Why is QuickBooks Desktop not responding when I try to open it?

This could be due to several reasons such as damaged or missing files, compatibility issues with your operating system, or a software conflict with another program installed on your computer. If you are unable to resolve the issue, feel free to call our toll-free number at +1-844-499-6700 for assistance.

How do I fix the “QBW32.EXE has stopped working” error when trying to open QuickBooks Desktop?

This error is usually caused by outdated or corrupted Windows files. Try updating your operating system and then repair or reinstall QuickBooks Desktop. If the problem persists, it may be a good idea to consult a professional.

My QuickBooks Desktop company file won’t open, what should I do?

If your QuickBooks Desktop company file won’t open, it may be damaged. Try using the QuickBooks File Doctor tool to repair the file. If the problem persists, you can also try creating a backup of your file and then restoring it. If you need further assistance, give us a call at +1-844-499-6700.

How can I troubleshoot QuickBooks Desktop does not open due to a missing component?

If QuickBooks desktop does not start due to a missing component, try repairing or reinstalling the software. If the problem still persists, it may be due to a damaged Microsoft .NET framework. In this case, try repairing or reinstalling the framework and then launch QuickBooks Desktop again. If you need further assistance, our support team is always available at +1-844-499-6700.

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