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No doubt, over the past few years QuickBooks have emerged as one of the best accounting software. It has gained so much popularity that it is being used by small and medium business all across the world. From accounting to finance management this new age software is packed with powerful features. Even though QuickBooks comes with many perks but at times it does show certain glitches. At times the errors can be easily fixed but the user might need some assistance especially from the QuickBooks technical support providers. In this article, we will be discussing about QuickBooks Error -6177, 0 that is encountered by many QB users in the recent times.

There might be too many possible causes behind the occurrence of this error, we will discuss about these causes with it’s solution methods. However, for an immediate assistance you can consult our QuickBooks error support team at +1-844-499-6700 and discuss your issues with the best accounting professional and experts.

You may also read: How to use accounting tools in QuickBooks Enterprise?

What is QuickBooks Error code 6177?

According to Intuit, Error Code -6177, 0: “QuickBooks is attempting to open this Company file” indicates that QuickBooks accounting software is unable to use the path to the company file. This kind of error generally occurs while a user uses QuickBooks in multi-user mode. When the user tries to access company file, the QuickBooks error 6177 pops-up suddenly on desktop screen.

Error -6177, 0: QuickBooks is attempting to open this company file

A Few of the reasons behind the occurrence of these errors can be firewall problems, corrupted data files, networking troubles, usage of old version of the software, installation failure of the software and many more.

You may see the following error message on your desktop screen:

QuickBooks Error code 6177 0 - Screenshot

What Causes QuickBooks Error -6177, 0?

  • One of the reasons behind the error is QuickBooks desktop does not use the path to open the company file.
  • Or any kind of Virus or malware in QuickBooks files.
  • Incomplete installation or corrupted download might also end up in this kind of error.
  • System files mistakenly deleted that are related to QuickBooks, then this error could be seen.

You may also like: How to Fix QuickBooks Error 6190 and 816?

How to Fix QuickBooks Error code -6177, 0?

Below are the steps to resolve Error Code -6177, 0 in QuickBooks desktop.

Solution 1: Ensure that QuickBooks is updated to the latest edition

  • For that, the user needs to firstly open the company file after moving a file on the local computer. In case of any error while opening the file then search for a portable company file.
  • The next step is to update your QuickBooks on the latest release.
  • And then, add windows firewall ports if they are not configured as in QuickBooks few ports needs to be opened.
  • Later on, the user needs to ensure that he/she turns off hosting, if it is in clients’ computers.
  • Followed by making a new folder and trying to access the data file from that location.
  • The user also needs to move the folder to the local computer and then try to access the data.
  • Now, the folder that has the company file on the server computer must have full access to a computer.
  • And finally, even the server which contains the QuickBooks file should have access to all folders.

Read Also: How to Fix printer not activated error code -20 in QuickBooks?

Solution 2: Download and Run QuickBooks Connection Diagnostic Tool

QuickBooks connection diagnostic tool insall-screenshot

Note: You can find the instructions for using the tool in Tool tab.

  • Now, the QB connection tool will automatically detect the problem and try to resolve it by its own.

Note: If you see File Open successful (all Advanced statuses have green check-marks,) your network connection is OK, and you should be able to open the file.

Solution 3: Try to manually resolve the file path

You need to use the following steps if the QuickBooks Connection Diagnostic Tool can’t run successfully on your computer.

Step 1: Locate the network file

Utilities - error code 6177
  • The very first step is to open the file explorer on the server system and then search for the QuickBooks folder
  • Now, search for the company file name and search for the .nd extension
  • After that right click the nd file and click on delete tab.
  • Note that there is this particular step won’t affect the accounting data

Step 2: Now configure the QuickBooks database server manager.

Database server manager - Error code 6177
  • Just in case the user hasn’t downloaded and installed QuickBooks database server manager yet, then it is important to do that.
  • The user will then have to open the windows start menu on the server system
  • Once done with that enter database into the search bar
  • And open QuickBooks database server manager
Scan and Add Folder option in QuickBooks Database Server Manager - Screenshot
  • The next step is to choose the QuickBooks folder having the company file
  • And also, select the start scan option
QuickBooks database server manager (Start Scan) - Screenshot
  • The user is then required to choose the close option after the scanning process is complete
  • Also, give the folder permission to share the company

Read Also: How to Fix QuickBooks Error Code 6150, -1006?

Solution 4: Download and run File Doctor on your server

First of all you need to download and use the file doctor tool on your server. Once the file doctor tool successfully installed on your computer slick on Scan button. This process will scan and clean up your company file that is hosted on your server. Also this process refreshes the location.

  • Start the procedure by downloading the most recent version of the QuickBooks tool hub and then save the QuickBooksToolHub.exe file on the system
  • Once done with that perform the onscreen instructions to install the terms and conditions of the software
  • The very next step is to double click the icon and open the tool hub after installation
  • The user is then supposed to g for the company file issues from the tool hub
  • And run QuickBooks file doctor tool.
  • The file doctor might take up to one minute to open
QuickBooks file doctor tool - error code 6177
  • Go for the company file from the drop-down menu in the file doctor.
  • To locate the file, click on browse to search
  • The user will then have to check the file and head to the further process.
Can't open company file dialog box - QuickBooks file doctor
  • Now, enter the password correctly for QuickBooks admin and click on next tab
  • Note that the file doctor might take around 5 minutes to diagnose the file. Furthermore, this process would not involve any additional charges and the file doctor tool is designed and developed to fix the issues automatically

Important: If this method fixes your error code 6177, 0 then be sure to backup your company file.

Solution 5: Reset the multi-user hosting

The user can try performing the below set of steps related to resetting the multi user hosting to get rid of the issue successfully.

  • The very first step is to open QuickBooks desktop on the server system
  • Once done with that, go for the file menu and also head to the utilities tab
Utilities - error code 6177
  • The user is then required to select the stop hosting multi user access and click on yes to confirm
Stop hosting multi user mode- error code 6177
  • The next step is to head to the file menu and select the close company
  • This will reset all the hosting settings
  • And also open the QuickBooks desktop again without opening the company file this time
  • The user should also go for the file menu and click on the utilities tab
  • Now, select the host multi user access and click on yes to confirm
Multi user access - Error code 6177
  • The last step is to select the file menu and select the quick QuickBooks option

Solution 6: Reopening QuickBooks

It is important to try reopening QuickBooks and checking whether the error persists even after reopening or not. The steps involved in reopening are as follows:

  • The very first step is to open QuickBooks desktop
  • And also, go for the open or restore an existing company tab
no company open - error code 6177
  • Once done with that, select open a company file and click on next tab
  • The last and final step is to open portable company file and move it to a new folder

Solution 7: Moving the company file to a local hard drive

  • Under this process, the user simply needs to move the company file from the server to the C drive
  • After that, open the company file in QuickBooks
  • Once done with that, make a portable file and save it to the local C drive
Open a portable company file - Error code 6177
  • The user needs to now close the company file
  • And also, restore the portable file from the C: drive and also save it to the server
  • By the end of the process, collect the company file and try to open it from the server

Solution 8: Update the file location

The user might have to check the file location and if the file is placed on an external hard drive, then performing the steps below is important. Let us have a look:

Step 1: Moving the company file from its original location

The steps mentioned below are applicable only for the server system. If the user is not having the access to the server system, then performing the steps below on the workstations might help.

  • Start the process by opening the windows start menu on either the server system or the workstation
  • After that, enter in the file explorer in the search bar and also open the same by double clicking it
  • The user will then have to open the QuickBooks folder and also press F2 key to pop up the product information window to look for the location of the company file
Product information - Error code 6177
  • Now, search for the company file that ends with the QBW or .qbw extension
Moving company file - Error 6177
  • The user is now supposed to write down the drive’s name and location
  • Also, put the file back later on
  • End the process by moving the company file from this folder to the C: drive and then head to the file avoiding the entire folder

Step 2: Create a portable company file and restore it to the server

  • Start with opening the QuickBooks desktop on the system having the company file
  • After that select the open or restore an existing company option
  • The next step is to browse and open the company file that is moved to C: drive
  • Once done with that, create a portable company file
save or backup portable company - error 6177
  • Select the file menu and go for the close QuickBooks company option
  • Reopen QuickBooks
  • Move to the file menu and pick the open or restore company option
Open or restore company - error code 6177
  • The user is then required to browse for or open the company file that is moved to C: drive
  • After that, create a portable company file
  • Now, select the file menu and go for close QuickBooks company option
  • Reopen QuickBooks
  • And also, move to the file menu and pick the open or restore company option
  • Select the option to restore a portable file and click on net tab
  • The user needs to find the portable file created earlier and hen open the same
  • Also, click on next tab
  • And select the drive originally chosen in order to restore the location
  • Now, tap on save and transfer the company file back on the network
  • The last step is to click on file menu and select quick QuickBooks option

Conclusion!

We hope that the information and the methods to fix the error shared above in the article might have helped you to resolve QuickBooks error -6177, 0. In case you are still encountering the same error or you have any further queries, feel free to get in touch with our QuickBooks 24/7 helpline number anytime +1-844-499-6700.

Our support team is available 24/7 and they will leave no stone unturned to provide you with the best possible support.

FAQs

How do I fix error 6177 0 in QuickBooks?

The user can come across error code 6177 due to multiple factors, but it can be easily fixed using the steps below:
1. The very first step is to update the file location
2. After that, use the QuickBooks file doctor tool
3. The next step is to update QuickBooks desktop
4. Also, reset multi user hosting
5. The next step is to move the company files to the hard drive

How do I fix corrupted file in QuickBooks?

The user can try fixing this issue using the steps to rebuild data with the help of the rebuild data tool. The steps involved here are:
1. At first, move to the file menu
2. Also, hover over utilities and choose rebuild data
3. The next step is to let the tool repair the file
4. Also, when the tool finishes, make sure to select ok tab
5.The last step is to head to the file menu

What is QuickBooks error code 6177?

QuickBooks error code 6177 is basically belongs to the 6000 error series. It is related to the company file and appears on the screen with a warning message that states: QuickBooks is attempting to open this company file. Before you can open the company file from the computer, you must first open the company file on the computer where the company file is located. (-6177, 0).

 

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