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QuickBooks error code 1612 is usually seen when we try to open QuickBooks or a company file. One can come across such an error, when the update process stops suddenly, bring an error message on the screen. This error further shows up with a warning message. To help you deal with this issue, we have come up with this segment sharing the complete information including causes and fixes. To know more make sure to read the article till the end. Or you can also consult our team at +1-844-499-6700 and let them help you with the process.

What is QuickBooks error 1612?

Talking about QuickBooks error code 1612, this error often arises when the user tries to open the software and the QuickBooks company file or when the user tries to update the software to the latest release QuickBooks desktop error 1612. This error appears on the screen with a warning message that states “Error 1612: The update installer is not accessible”. This can be a bit annoying error and might hinder the smooth working of the software and is required to be eliminated immediately.

“Error 1612: The update installer is not accessible”.
quickbooks error code 1612 - update installer is not accessible

Read also: How to Update QuickBooks desktop latest version

What leads to QuickBooks error code 1612?

The user can end up in such an error due to the following reasons:

  • A corrupted installation of the QuickBooks software can trigger this error
  • Or in case the Windows registries are either unauthorized or invalid
  • One can also experience such an error if there is any virus or malware attack
  • The user can end up in such an error if there is any power fluctuation leading to shut down of the system
  • Or if the company file itself is damaged

Symptoms of QuickBooks Error 1612

The below-stated signs and symptoms will help in identifying the QuickBooks error code 1612 successfully. Let us have a look:

  • In case the system stops suddenly, then you can spot this issue.
  • If the software freezes, hangs, or does not respond to any instructions, then such an error can be expected.
  • Another sign can be if the update process stops unexpectedly.
  • In case the Windows operating system freezes for periodic intervals.
  • Moreover, if the error itself flashes on the screen.

Steps to eliminate the QuickBooks Error Code 1612

The QuickBooks desktop error 1612 can be eliminated using the methods below:

Process 1: Uninstall Windows Installer

  • For windows 7 and windows vista
    • Windows 7 users will need to click on the start tab
    • After that open programs and features.
    • The next step is to click on the control panel.
    • After that click on the programs
    • The next step is to click on the program and features.
    • Then look for the Windows installer error code associated program present under the name column.
    • The next step here is to click on the Windows installer-associated entry.
    • And also hit the uninstall tab.
    • Carry out the on-screen prompts to complete the process.
windows installer - quickbooks error code 1612
  • For Windows 8
    • Windows 8 users are required to click on the start tab
    • And then, right-click to open the start context menu.
    • After that click on programs and features.
    • And then, browse the Windows installer error code-related issue.
    • Once done with that, the user needs to click on the Windows installer-related entry.
    • And also, click on uninstall and change.
    • Carry out the on-screen prompts to complete the process.

See this also: How to Fix QuickBooks Error Code 80029c4a?

  • For Windows XP
    • The XP users should now click on start tab
    • And then, open programs and features.
    • The next step is to click on the control panel
    • And also, click on add or remove programs.
    • After that locate Windowsinstaller error code 1612″ related issue under the list of currently installed programs.
    • Heading forward, click on the Windows installer entry.
    • And click on remove tab.
    • To complete the process, perform the onscreen steps

Process 2: Run System File Checker

Start the System File Checker for Windows (SFC scannow)
  • The user is first supposed to click on the start menu.
  • Once done with that click the command in the search bar.
  • Avoid hitting enter tab.
  • Now, press ctrl and shift tabs
  • Now, hit enter tab.
  • The user will see a dialog box appearing on the screen.
  • Where he/she needs to click on yes tab.
  • Heading forward, a black box with blinking cursor will appear on the screen.
  • In this box, the user should to type in sfc/scannow
  • Click on enter tab
  • Now, run the System File Checker
run the system file checker
  • The system file checker will start scanning
  • And the user would have to perform the onscreen prompts

You may also likeHow to use built-in file doctor in QuickBooks desktop?

Process 3: Reset the Patch

  • In this method, we need to reset the patch
  • In simple words the user should redownload the patch if it doesn’t work once.
  • And then, access the share download folder option
  • Once done with that turn it off and on one by one.
  • Now, click on OFF
  • The next step is to click on save tab.
  • Perform the steps above again.
  • Also, the user can repair the installation by adding or removing or uninstall and change the control panel.
uninstall or change program - quickbooks error 1612

Process 4: Repair QB Installation

  • The first step is to open the Control Panel
  • After that, head to Add/Remove Program
  • Now, select QuickBooks from the list and then click on the Uninstall/Change option
  • The user will then have to click on Repair from QuickBooks Installation Window
Process of repairing company file in QuickBooks
  • Perform the instructions as prompted and complete all the steps with utmost care
  • Restart your system

Process 5: Fix QuickBooks Software Settings

  • The first step is to click on the start tab and then look for QuickBooks from the list of programs.
  • Now, right-click the QuickBooks option and click on uninstall.
Uninstall QuickBooks desktop - QuickBooks error 1612
  • The next step is to let the uninstall process end.
  • Note that you must take a backup of QuickBooks company files before implementing the step to avoid losing the data.
  • Visit the official Intuit website and search for the QuickBooks program.
  • After that, download the latest version and save it to an easy-to-find location.
QuickBooks download manual update
  • Set up the application by entering the correct login credentials and following the right steps to set it up.
  • Visit the Control Panel from the start menu or Desktop.
  • Head to the Programs and Features option and tap the associated entry under the name option.
  • Go for the associated files and hit uninstall.
  • In the Control Panel, click on the Programs and Features tab and find QuickBooks.
  • Go for it and opt for the Repair option.
  • Let the repair process finish its job, then restart the system, and you’re good to go if the error has vanished.

Process 6: Search for the Anti-Virus Settings

  • The user needs to check the firewall ports and make sure QuickBooks or the related files aren’t disabled.
  • After that configure the settings of the anti-virus and if QuickBooks is in the blocked applications list, remove it from there.
  • Go for uninstall the anti-virus program if the above steps don’t work.
  • And then head to the Control Panel.
  • Now, select Programs and Features.
  • After that, Uninstall a program.
  • And choose the Antivirus software.
Temporarily turn off antivirus software and reinstall or update
  • The user needs to now click on Uninstall.
  • And also, click on ok tab.
  • Reboot the system and you are done.

Also Read: Configure Firewall Ports and Security Settings for QuickBooks


Implementing the steps discussed above can help the user eliminate the QuickBooks error code 1612 successfully. However, if for some reason the error does not resolve or if the user is unable to eliminate the issue for some reason, then in that scenario our team of professionals can help the user in getting rid of the error permanently. We are a team of technically sound QuickBooks experts who are well-versed with the steps and procedures that are to be performed to rectify errors in QuickBooks. All you need to do is to call our QuickBooks customer Support number at +1-844-499-6700 and we will provide the user with instant support and assistance.

FAQs – QuickBooks error code 1612

What is Error code 1612 in QuickBooks?

The QuickBooks Error 1612 belongs to the series of installation errors that appear when installing QuickBooks or updates corresponding to QuickBooks. Such an error can also be seen when the installation of QuickBooks Desktop software is interrupted or incomplete due to various reasons, such as system issues, network issues, or incomplete installation files

What leads to error 1612 in QuickBooks?

This error can be seen due to the following causes:
1. A corrupted installation of QuickBooks.
2. Or if Windows Registry is damaged.
3. A virus or malware attack on the system can also lead to this error.
4. The installation process by obstructed by a sudden power failure.

How does QuickBooks Error 1612 appear?

Such an error is often experienced with a warning message that states “Error 1612: The update installer is not accessible”.

Recommended readings:

How to Fix QuickBooks File Doctor

How to Download and Install QuickBooks Tool Hub

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