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QuickBooks Error code 31600 is an unexpected internal error that can appear when you try to set up or remove access for the accountant. As a result of this glitch, the software might stop working or might not respond to any inputs. Such errors can further end up in data loss and further technical glitches. Not just that, when you try to create a portable company file or backup a file, you might land into such an error.

QuickBooks Error code 31600
The image as shown above is similar to what appears on your desktop.

Experiencing this issue can be annoying. Thus, if you want to identify the possible triggers and also the quick fixes that you can implement, it is recommended to stick around this piece of writing, or you can also connect with our technical support team at +1-844-499-6700 and we will cater you with instant support and guidance.

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Possible Causes Behind QB Error 31600

QuickBooks error 31600 happens in various situations and they are listed below. Often understanding the reason or situation can help in finding a solution to this error.

  • When creating a portable company file.
  • Taking a backup
  • When you are sending payroll through Direct Deposit.
  • The error also occurs when you are trying to create a company file.
  • Using the Open Company’s facility open
  • Verifying or rebuilding properties
  • When you are saving a transaction.
  • Opening a new window in QuickBooks
  • When you are downloading the payroll updates.
  • A company closing a file.

Read Also: How to Fix QuickBooks Error Code 6150, -1006?

How to Resolve QuickBooks Error code 31600?

Now that you have unleashed the causes of QuickBooks error 31600, it is the right time to perform the necessary steps to eliminate the issue successfully. let us explore each of the method one by one to get rid of the error in QuickBooks.

Solution 1: Press your QuickBooks Desktop

Press desktop when you are starting QuickBooks.

  • Press and hold the ‘Control Key’.
  • Then double click on the ‘QuickBooks icon‘.
  • When you have company open window, hold down the ‘control key

Click on desktop when opening the company file

  • First thing to do is click and select the ‘Desired company file‘ and not make any company open window.
  • Now hold the ‘Alt key‘ on your keyboard.
  • After this click ‘Open‘.
  • Now if you are asked to login in then release the key and enter your ‘login details‘.
  • You shouldn’t ‘Alt key‘ until and unless the file is completely open and now hold down the ‘Alt key‘ and click on ‘OK‘.
  • Once you do this you will get a blank screen on QuickBooks.
  • If you can highlight a ‘QuickBooks menu‘ though your pointer, your QuickBooks file will open.

See Also: How to Fix QuickBooks Error 6190 and 816?

Solution 2: Identify how many users are affected

  • From the company menu select ‘Set up users‘ and ‘Password‘.
  • Now click on ‘Set Up Users‘.
  • For Enterprise users click on ‘Company‘ and then choose ‘Users‘.
  • After this click on ‘Set Up Users and Roles‘.
set up users and roles - Error 31600
  • Once done, click on ‘Add Users‘ and provide the ‘Username and Password‘.
  • Now click on ‘Next‘ option.
  • As required customize the ‘User
  • Now click ‘Finish‘.
  • Once down, with the new ‘Login details‘ login to the company file.

Solution 3: Create a Windows Administrator and fix QuickBooks error code 31600

You can try eliminating the error by creating a windows admin. The steps for creating an admin might differ for different windows versions. To further understand the process, continue reading the steps below:

For Windows 10:
Create new windows admin
  • Firstly click on ‘Start‘ button.
  • Now click on ‘Settings
  • After this select ‘Accounts‘ tab.
  • Click on ‘Family and Other users
  • Under other users you have to select ‘Add‘ someone else in the PC.
  • Once done you have to choose ‘I do not have sign in information for this person‘.
  • Now click on ‘Add a user without Microsoft account‘.
  • After this enter the name of the ‘New Account‘.
  • Click on ‘Finish‘.
  • Now select the newly made account.
  • Click on ‘Account Type
  • Click on ‘Administrator‘ and click on ‘OK‘.
Steps for Windows 8.1
  • To open the Run Window, Press ‘Windows + R‘ keys on your keyboard.
  • Now select the ‘Control Panel‘ and click on ‘OK‘ button.
  • Click on ‘User Account‘ and select ‘Manager another account‘.
  • Now select ‘Other accounts‘ and click on ‘Add an account‘.
  • You need to click on ‘Sign in without a Microsoft Account‘.
  • Choose the ‘Local account‘ and enter the ‘Username, Password and Password prompt
  • Click on ‘Next‘ tab.
  • After this the screen will return to manage other accounts screen.
  • Choose the ‘Account‘ which is newly made and click on ‘Edit
  • Click on drop down option and choose ‘Admin
  • Finally Click ‘OK‘ button.
For Windows 8, 7 and Vista
  • Open ‘Run‘ dialogue box Window by Pressing ‘Windows +R keys‘ on your keyboard.
  • Now click on ‘Control Panel‘ and click on ‘OK‘ button.
  • Now click on ‘User Accounts
  • After this choose the ‘Manage another account‘.
  • Now hit on ‘Create a New Account
  • Now type the name of the ‘New account‘ to be created
  • After this select the ‘Administrator
  • Click on ‘Create Account‘.
  • Done.!

You may also read: How to Fix QuickBooks Error 6129, 0?

Solution 4: Make a New Windows Server

Another possible method is that you can try to create a new server using the steps below and try fixing the error.

  • The first thing to do is open the ‘Server Manager‘.
  • Now click on ‘Tools
  • After this select on ‘Computer Management
Computer management - Error code 31600
  • Increase ‘Local Users and groups
  • Now select the ‘Groups
Change admin properties - QB error 31600
  • Double-click the ‘Administrator group‘ to open the Administrator properties windows.
  • Now Hit on ‘Add‘ option.
  • In the Select User section choose ‘Computers, Group Windows and Service Accounts.’
  • Now type the name of the accounts that you want to add in the local admin groups.
  • Finally Click on ‘OK‘.

Solution 5: Browser Inspection to fix QuickBooks error code 31600

QuickBooks error 31600 can be seen if there is any issue with the browser. You can try performing the steps below and inspect the browser for any configurations. The steps involved here are:

  • Just in case you are using QuickBooks online, make use of the updated version of any of the search engines like Mozilla Firefox, or Google Chrome.
  • Once you have checked the browser version, clear all your search history and remove the cache.
clean history or cache
  • Close the browser and further log in again.
  • Moreover, press ctrl + shift + del together while the browser is open.
  • The history window will open and you now have to choose all the boxes.
  • In case you are using Google Chrome, set the timing to – The beginning of time, or for Firefox, you can choose everything option.
  • This will clear all your history.

See Also: How to Fix QuickBooks Error 6000 77?


By the end of this segment, we believe that the user might be able to turn down the error code 31600 in QuickBooks successfully. On the contrary, if the user is unable to or comes across a similar error again even after implementing the set of steps enumerated above, then in that case, it is suggested to connect with our QuickBooks Technical help @ +1-844-499-6700. Feel free to reach us and get answers to all your queries immediately.


FAQs related to QuickBooks error 31600

How do I fix error code 31600 in QuickBooks?

You can try fixing the error code 31600 using the steps below:
1. Create an admin
2. Create a new server
3. Browser Inspection
4. Check for the affected user

How do I fix QuickBooks files?

You can repair your company file using the rebuild data utility. The steps involved here are:
1. Move to the file menu, hover over utilities and choose rebuild data.
2. Choose ok on the QuickBooks information window
3. After that let the tool repair your file
4. You now have to choose ok tab
5. Go to the file menu
6. And let the tool check your file for data issues

How does a QuickBooks file get corrupted?

A QuickBooks company file can get corrupted due to hardware or software issues, abrupt system shutdown, network connection errors, large file size, virus attack, and much more.

How do I fix a reconciliation error in QuickBooks?

You can try fixing a reconciliation error in QuickBooks by entering the correct amount.
1. Select edit info in the reconciliation window
2. Review the ending balance and ending date
3. You now have to check your bank statement and make edits
4. Choose save once done.

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