Toll-Free: +1-844-499-6700 [email protected]

QuickBooks Accounting software is widely used and recognized software that has been developed by Intuit and offers great accounting services to the users. It is used by small as well as medium-sized businesses helping individuals and businesspersons to manage their accounting and bookkeeping effectively. This software has wide usage such that it is used in multi-user and networked environment. This is one of its great benefits that it allows more than one user to work on it online. Along with this, come frequent errors that may hamper the work of the user. A user can overcome these errors with appropriate customer support. QuickBooks customer support experts have their hands-on on all the editions and versions of QuickBooks.

There is no doubt in the fact the QuickBooks software products are least troublesome when compared to the other software applications available in the market. Each of the QuickBooks Products goes through a rigorous testing process. The software after many testing sessions has fewer chances to encounter problems. And in this case, QuickBooks customer support team lends a great help to the user by resolving the errors in no time.

QuickBooks is a software that has been especially built for the computers and other support devices. At Host Docket, we have prepared our technical support professionals to resolve the issues in the least time possible and with maximum accuracy. Here in this article today we are going to discuss about one of the frequent error which is faced by many users “This is a Corrupt or Damaged QuickBooks Database”. Get Step-by-Step troubleshooting steps to resolve this error by your own.

Read Also: How to troubleshoot the QuickBooks Error code C=51?

What is Corrupt or Damaged QuickBooks Database Error?

Usually when QuickBooks database error occurs, the error is displayed on the screen as:

“Error: This is a corrupt or damaged QuickBooks database”

Here, we will discuss all the possible errors and the reason behind the occurrence of these errors. This will help you resolve the error to some extent. Also note that this error applies to all versions of QuickBooks accounting software.

Note: This error may occur on all the QuickBooks software versions.

With the huge database server, QuickBooks allows many businesses to manage their company data and access the data easily. It is known to all the users that QuickBooks has a vast virtual space and this leads to some errors with the database. Among all the errors, one is corrupt or damaged QuickBooks database.

This error makes it difficult for the users to understand. If you are encountering this error for the first time, then you should seek the proper QuickBooks help & support to resolve your issues. Our Customer oriented support team is available round the clock and is highly experienced. A computer software program, Database is mainly used to store and retrieve information through an internet connection. In the same manner, QuickBooks database lets a user not just access, but also store and retrieve the company data files. This can be done on a system, smart phone or on a tablet.

Read Also: How to Fix Banking Error 9995 in QuickBooks Online?

Possible causes of this error

QuickBooks database usually encounters problems or errors unknowingly. And in this case, it also throws up errors that need to treated and resolved seriously. In its conventional database, the lack of resilience comes to the surface and the .QWB file makes it difficult to determine the file corruption. When QuickBooks detect the files, most often they become corrupt. Thus, to resolve these errors, you need to have a guided step-by-step process, and also a QuickBooks file recovery solution.

If the error has occurred and you try to access the QuickBooks, then this message will appear: “Error: This is a corrupt or damaged QuickBooks database.”  There are few chances that the error occurs due to the network problem, In that case, we would advise you to:

  • Choose Close Company/Log off option in QuickBooks
  • And then run the Verify Data utility
Verify and Rebuild Data
  • This option can be found in the QuickBooks File menu

Moreover, it is worth noting that if the file is corrupt, QuickBooks will display message- “Data has lost integrity”. So, as and when you receive this message, repair the file or connect with the reliable customer support team so that they can assist you.

Signs and symptoms of QuickBooks company file corruption

Identifying the error becomes easy, once you go through the below signs and symptoms. Let us have a look:

  • Just in case the system or QuickBooks shuts down suddenly
  • Errors like a data problem stop the QuickBooks software from continuing with the process to verify data utility
  • Another sign can be missing transactions or entries from the lists
  • If there are any faulty reports such as balance sheets and the total assets and liabilities doesn’t tally
  • Another common sign can be if the paid bills and invoices show up as unpaid
  • Also, if the account named are preceded with an asterisk due to original accounts being missing

How to prevent QuickBooks company file corruption?

You can’t prevent the error, but try to minimize the risk factors. The preventive measures can be:

  • Ensure to backup the data multiple times, that too at different locations.
  • You can further opt for online banking.
  • Another preventive measure can be to keep tabs on the size of the QuickBooks database file, and if it threatens to exceed the limit, then try to reduce the size using third party tools.
  • Avoid the causes of data corruption.

See Also: How to Troubleshoot QuickBooks Error code 5502?

Steps to Fix Corrupt or Damaged QuickBooks Database Error

Step 1: Install and Run Rebuild Utility

Fix damaged QuickBooks database error

Run the Rebuild utility to repair the corrupt database file. Before running Rebuild utility, follow the below steps:

  • Copy the file to the local drive of it is stored on a network drive.
  • Ensure that items like Accounts, Customer Name are not hidden.
    • After this, you can run the Rebuild Utility.
    • Now, go to QuickBooks File menu and find this utility.
    • This will give you a message to backup the affected file.
    • After running Rebuild utility, return to the Verify Data Utility.

Also Read: How to Fix QuickBooks Error Code H505?

Step 2: Run QuickBooks File Doctor

QuickBooks file doctor tool
  • Wait until that repair tool opens, if it takes too long or doesn’t open, open it manually from QuickBooks Desktop
  • Browse or select your QB company file from the drop-down menu
Intuit QuickBooks File Doctor tool
  • Select Check your file (option in the middle) and then Continue
QuickBooks File Doctor Check Damage database file
  • Enter Admin password for QuickBooks and hit Next
Resetting Admin password becomes easier with QuickBooks 2020
  • The scan should take approximately 5 minutes. However, the time taken in the process also depends on your file size
  • Try to open your file even if File Doctor scan result shows unsuccessful. You may receive that message even if the gets solved

Read Also: How to Check QuickBooks Product Version and Release?

Step 3: Repair your company file manually by rebuilding your data

The following steps will allow you fix the database manually. Always create a backup of your data before performing the below-mentioned steps. If you are not comfortable in performing the manual repair, contact a specialist.

  • Open QuickBooks and go to the File menu
  • Then hover your mouse over Utilities and tap Verify Data
Verify hosting data
  • Wait while the tool checks your file for data issues
  • Next, from the Verify Results screen, choose Expand All to see the errors
fix data damage in QuickBooks company file
  • Once you have the list of errors, proceed to fix them accordingly

Step 4: Free tools to fix the company file issues

Other than the file doctor tool the user can access the below tools from the QuickBooks tool hub to get rid of the company file or database issues in QuickBooks. Let us have a look:

  • QuickBooks install diagnostic tool– This tool is designed to fix issues that appear at the time of installation of QuickBooks desktop. Company file issues mainly related to Microsoft .NET framework can also be diagnosed using this tool.
  • QuickBooks component repair tool– Another tool you can access is the QuickBooks component repair tool. It fixes the error that prevents QuickBooks from running.
  • Running Quick fix my file -One can also access the quick fix my file tool from the tool hub to eliminate the issue related to the company file in QuickBooks. 

See Also: How to Fix QuickBooks Error Code 6073?

Final Words..!

If you still face any problem, you can connect with Intuit Certified ProAdvisors. Our QuickBooks Customer Support specialists are constantly there to assist you with 24 hour of customer service. For more details concerning the errors, reach us at our toll-free number i.e. +1-844-499-6700. We will be more happy to help you out in this.

Frequently Asked Questions regarding Corrupt or Damaged QuickBooks Database Error!

What is Rebuild Data Tool in QuickBooks?

The rebuild data tool is a built-in tool that automatically fixes the minor data issues in QuickBooks company file. In case there is corruption in QuickBooks file or if the user is finding damaged data issues, this tool comes in handy. It can be used by performing some basic steps.

What is QuickBooks Tool Hub?

Intuit, the developer of QuickBooks offers tons of tools to deal with the issues that the user might come across while working on QuickBooks. QuickBooks tool hub is one stop-solution for all QuickBooks issues. The QuickBooks users can easily access different tools in this tool hub and try eliminating different issues in QuickBooks.

How to install or update QuickBooks desktop?

The user can install QuickBooks desktop from the official Intuit website. It should be noted that a license key and product number will be required to complete the installation. And for updating the user can simply update the software by performing some set of steps.


Few other helpful articles

How to fix QuickBooks Error: you are currently not subscribed to any services?

How to Troubleshooting Basic with QuickBooks for Mac?

QuickBooks Error: The attempt to log in with the username failed

Buy QuickBooks Today!

contact our male customer

Buy the all-new QuickBooks today!

Connect With QuickBooks Experts

Dial our toll-free number


This contact form is available only for logged in users.

This will close in 0 seconds

Looking for QuickBooks Help?

This will close in 0 seconds