Toll-Free: +1-888-510-9198 [email protected]
How to Fix license, validation, and registration errors in QuickBooks Desktop?

How to Fix license, validation, and registration errors in QuickBooks Desktop?

Experiencing license, validation, and registration errors in QuickBooks desktop and can’t find an ideal option? This article will guide you to fix license, validation, and registration errors in QuickBooks Desktop with the right set of steps. In case you see an error message after registering, subscribing, or syncing the data in QuickBooks, then don’t worry, we will get you the way through it. The error messages include:

  • Error: The validation code is incorrect or the service is temporarily unavailable when activating
  • Message: You cannot use online banking because QuickBooks is not registered
  • You must subscribe to the accountant’s copy file transfer service
  • The sync license data online option is grayed out
fix license validation and registration errors

These errors could be seen due to an install file. In this article, you will learn the ways to safely delete the file, so that you can refresh the registration. If you are interested in learning more about such an error, make sure to read the post till the end. Or contact us at  +1-888-510-9198. We are a team of technical professionals working to provide best assistance.

You might also like: How to Fix QuickBooks Error 6000?

Causes Behind the fix license validation and registration errors in QuickBooks

Checkout the below given troubleshooting methods in order to fix license, validation, and registration errors in QuickBooks Desktop:

Case 1: Error- You have entered incorrect license/product numbers

Make sure that the license and the product number tally.

  • In case the user bought QuickBooks desktop from Intuit website: then it is suggested to search in the purchase confirmation email you received
  • If the user bought QuickBooks from a retail store: Then, look for a sticker on the original CD envelope

Case 2: Error- The validation code is incorrect or This service is temporarily unavailable

In case the user gets an error message that shows: “You have entered incorrect license/product numbers“, one needs to perform a couple of steps to rectify it. However, before performing the steps, it is essential to carry out the below activities.

License and product numbers in QuickBooks
  • You need to ensure QuickBooks is working properly.
  • Further check if QuickBooks is activated and also verify the license number and product code.
  • You now have to check the purchase confirmation email for the products that have been downloaded.
  • Ans also check the bright-colored stricker on the original CD envelope, in case QuickBooks was bought on CD.
Intuit license and product number - fix license validation and registration errors
  • Make sure to further verify the license number and product code provided on the QuickBooks product page.

Fixes to fix license validation and registration errors in QuickBooks Desktop

You can try performing the below discussed steps and procedures to successfully eliminate the issue in QuickBooks Desktop.

Solution 1: Check the date and time settings

Date and time settings - QuickBooks validation error
  • At first,  the user needs to close the QuickBooks desktop
  • After that right click the time display on the windows taskbar and then choose the adjust date/time
  • The user is then required to check if the date and time settings are correct
  • In case they are not having any issue, then move to another solution, or else continue with the steps
System details and time settings QuickBooks
  • The next step is to, choose the date and time tab and set the date for the current year
  • The user should then click on apply and ok tab respectively
  • Now, open the QuickBooks desktop and hit help
  • Once done with that select activate QuickBooks and also click on begin activation
  • And enter the validation code and then hit next

Solution 2: Close the running QuickBooks tasks

The running background processes might be creating trouble for the user. In that case, the user needs to use the QBRefresher tool for closing and refreshing all QuickBooks’ background tasks. After using the tool, open the QuickBooks software and try to activate it.

See this also: How to Fix QuickBooks Error 6000, 301?

Solution 3: Run the QBInstall tool

Any sort of disturbance at the time of installation can lead to such an error. In such case, run the QBInstall tool to fix common install issues. This tool will enable the user to activate QuickBooks without any error.

Download QuickBooks Installation Diagnostic Tool

Solution 4: Reactivate MSXML

Go for this method only if you have an IT professional beside you, or if you are working with an expert from Microsoft support. Follow the steps below for the version of the system.

In case of 64-bit system

  • Head to the start menu and then type cmd
  • After that, right click cmd and choose run as admin tab
  • Now enter cd/windows/syswor64 at the C: prompt and then press Enter
  • Enter regsvr32 MSXML4.dll and then hit enter
  • After that enter regsvr32 MSXML6.dll and then hit enter again

In case of a 32-bit computer

  • Open the run window and then press windows + R key
  • After that enter cmd and press enter
  • Type in the regsvr32 MSXML4.dll and then click on enter tab
  • The last step is to, enter regsvr32 MSXML6.dll and hit enter

In case the user is able to activate or open QuickBooks, then the process is complete. Else can continue with the troubleshooting.

Solution 5: Reset the .ecml file

Creating damaged entitlementdatastore.ecml file once again can work in fixing the activation issues. After which, the user can easily try and activate the QuickBooks again.

Delete the ‘EntitlementDataStore.ecml’-file - fix license validation and registration errors

You can also read: How to Install and Set up QuickBooks Mac Desktop?

Other solutions

Apart from the fixes mentioned above,  one can try performing the below steps

Solution 1: Run 3371 Error fix from QuickBooks tools hub

  • The very first step is to download and install QuickBooks tool hub
  • The user needs to first close QuickBooks
    • After that download the QuickBooks tool hub
    • Open the file downloaded earlier
    • The user needs to follow the onscreen prompts to install and agree the terms and conditions
    • The last step is to double click the icon on the windows desktop to open the tool hub
  • After that Run Quick fix my program
Run Quick Fix My Program - fix license validation and registration errors
  • The user needs to select installation issues in the QuickBooks tools hub
    • The user should then choose quick fix my program and also hit ok
    • Now, start QuickBooks and open the data file

Solution 2: Manually eliminate the entitlement file to fix license validation and registration errors

The entitlement file tells QuickBooks that the product is valid and registered. The user can find and delete the file, in order to re-enter the license info and resolve the issue.

  • At first,  the user needs to open the windows start menu
  • Now, type run into the search and open run
  • The next step is to type C:\ProgramData\Intuit\Entitlement Client\v8 and then hit enter. Or enter C:\ProgramData\Intuit\Entitlement Client\v8 instead.
  • Look for the entitlementdatastore.ecml and then right click the file and then choose delete. Also, select the yes option to confirm
  • Open the QuickBooks and company file
  • Follow the onscreen instructions to register QuickBooks

Read this also: Steps to Fix QuickBooks Error Code 15218

Conclusion!

We end the article here with hope that the information we have shared in above might be of some help in fix license, validation, and registration errors in QuickBooks Desktop. But if in case the user faces any difficulty in tackling this issue or in case of any query, feel free to contact our QuickBooks enterprise support team at our support number i.e. +1-888-510-9198.

 

FAQs Related to QuickBooks license validation and registration errors

How do I fix a QuickBooks license error?

1. You need to first open tool hub
2. Select Installation issues tab.
3. Click on QuickBooks license issues.
4. Perform onscreen instructions to fix the issue.

What is the license error in QuickBooks desktop?

License error usually occurs in QuickBooks when you enter incorrect license and product numbers. You need to ensure that your license number and product code tallies with the one present on the CD.

How do I register my QuickBooks license?

To register your QuickBooks, you need to:
1. Open QuickBooks
2. From QuickBooks menu, choose register QuickBooks.
3. Enter the license and product number and hit next.
4. Go for either register online or contact us.
5. Choose register online perform the onscreen steps to complete the activation.

How do I find my QuickBooks desktop license?

You can find your license by:
1 Firstly, open QuickBooks.
2. Press F2 key
3. Look for product name, product number, and license number in the product information window.

Related helpful articles:

Steps to fix QuickBooks Error 15xxx (15000 series)

How to Record Vendor Refunds in QuickBooks Desktop?

Steps to Fix QuickBooks Error Code 15218

Fix QuickBooks Error 15103 when updating Desktop or Payroll

Fix QuickBooks Error 15103 when updating Desktop or Payroll

Are you looking for the right set of steps to deal with QuickBooks error 15103? If yes, then reading this blog post till the end will surely help. This is one of the most common error and belongs to QuickBooks 15000 series error. This error generally occurs in your system when the user tries to download QuickBooks Desktop or payroll updates. Incorrect configuration can cause these errors. As a result of such an error the user might not be able use the improved features of the QuickBooks payroll service.

In the QuickBooks series 15000 there are many different series codes. Here we are going to discuss QuickBooks Error 15103 and how to resolve this error. It can be seen with a error message that says “The update program is damaged or the update program cannot be opened”. To know more about the causes and fixes of such an error make sure to read this post till the end. Or contact us for any further information at +1-888-510-9198.

Read Also: How to Resolve QuickBooks Unable To Export To Excel Error?

What leads to QuickBooks error code 15103?

This error can be seen due to the following factors. Let us have a look.

  • You can face this issue if the shared download drive wasn’t mapped correctly
  • In case of a missing file or component for payroll updates
  • Or if there is a damaged window files
  • Also, if a firewall setting can block payroll updates in QBDT
  • QB file copy service is disabled
  • Moreover, if you are unable to verify digital signatures, then such an error can be seen

Steps to fix QuickBooks error 15103

Before you perform the steps to fix QuickBooks error 15103

Process 1: Clean install QuickBooks

  • Firstly, uninstall the QuickBooks Desktop.
  • The next step is to download and start the QuickBooks Clean Install Tool.
  • Now, manually Rename the QuickBooks Desktop installation folder.
  • After that, reinstall QuickBooks Desktop.
  • The user should lastly check whether the QuickBooks update error 15103 is still there or not.
QuickBooks Clean install Tool

 Process 2: Install digital signature certificate

  • The user should first start a window search for QBW32.exe which is in the C:\Program File\ Intuit\ QuickBooks. And to find the QBW32.exe window.
  • If QBW32.exe does not appear in the initial search then click on the more result in window search.
  • Click on the computer icon on the next screen.
  • Now, from the search result, find QBW32.exe which has a type of application.
  • In this step click on QBW32.exe then go to the Properties option.
  • Now, tap on the Digital Signature tab and make sure that Intuit inc. is selected or not in the signature list.
  • The user should head to the Details option.
  • In the digital signature, the Detail window clicks on the View Certificate.
  • Now, click on Install Certificate in the Certificate window.
  • The user should now click on the tap button on Next until the finish tab appears, then hit on Finish.
  • After that restart your computer system.
  • When the restart successfully completed then open QuickBooks Desktop.
  • The last step is to download the update again.

Read this also: Steps to Fix QuickBooks Error Code 15218

 Process 3: Edit internet explorer settings

Internet explorer QuickBooks
  • At first the user should open your Internet Explorer.
  • And click on the gear icon and then choose Internet options.
  • After that move to the security tab > Trusted Sites > site.
  • The user should then add the following website
  • For US version of QuickBooks:-  *.quickbooks.com or *.intuit.com.
  • For Canadian version of QuickBooks:- *.quickbooks.ca or *.intuit.ca.
  • The next step is to click on the Close button.
  • Now, choose the Apply option and then OK.
  • End the process by verifying whether the QuickBooks error 15103 continues.

 Process 4: Configure antivirus defender

QuickBooks port number image
  • The user should setup firewall anti-virus defender to check that the QuickBooks files are saved and secure. 
  • If the firewall is not fixed it will damage QuickBooks files when you try to download updates and reinstalling any version.

Also See: How to Fix QuickBooks Error Code 15104?

 Process 5: Verify internet and settings of QuickBooks

Configure internet settings
  • The user should ensure that the QuickBooks files have internet access of incoming and outgoing, configure your firewall and antivirus.
  • When the user tries to download the update and the firewall is not associated with QuickBooks can be because of the 15xxx series error.

 Process 6: Download update in safe mode

Safe mode with networking
  • The user should first open your system in safe mode.
  • After that download the update.
  • The user should then restart the system in normal mode.
  • The last step is to re-download the update and verify whether it continues or not.

See Also: How to Create Payroll Checks in QuickBooks?

Process 7: Go for normal startup mode

  • At first, the user should head to run window by clicking on Windows+R together.
  • The user will have to enter in MSCONFIG in the Run box and click on OK.
Type msconfig in Run box - Screenshot
  • After that choose the Normal startup.
Normal startup
  • Now hit a click on the apply button and then the OK tab.
  • The last step is to restart your system.

 Process 8: Use quick fix my program

  • The very first step is to download the QuickBooks tool hub.
  • After that, the program is completely installed on your computer.
  • The user should head to the Program Problems tab and click on the Quick Fix my Program.
QuickBooks fix my program
  • Have patience, as this might take some time to start.
  • The last step is to reopen the QuickBooks Desktop.

Process 9: Rename the downloadqbxx folder

  • The very first step is to open the folder where the QuickBooks update files are present.
  • Find the downloadqbxx folder
  • Here the xx denotes the version number of QuickBooks Desktop
Rename the downloadqbxx file
  • The user needs to now right-click on the folder and choose rename
  • After that, add old to the end of the folder name and press enter
  • The last step is to update QuickBooks desktop again

Process 10: Start the reboot.bat file

Run Reboot.bat file - Screenshot
  • The very first step is to close the QuickBooks desktop
  • Now, right-click the QuickBooks icon and then select the properties tab
  • After that, move to the open file location, and then you have to type in reboot/reboot.bat at the top right search bar
  • Select run as admin and click on yes
  • The user will then have to apply to the changes, and reboot the system, and also reopen QuickBooks
  • The user will then have to click on update if you agree to install the updates on the system

You may also like: How to Fix QuickBooks Error Code 15106? 

 Conclusion!

This article tends to provide the best possible assistance in fixing the error successfully. However, if for some reason the user isn’t able to deal with such an error, then contacting our QuickBooks Support professionals at +1-888-510-9198 is suggested. We are a team of technical professionals working on fixing all sorts of QuickBooks-related issues instantly.

FAQs

What is error message 15103?

The error usually occurs due to a damaged or corrupted file, although there can be other possible reasons for this error. The error 15103 QuickBooks Desktop states that the update program is damaged or cannot be opened, and thus, you need to address this error code immediately.

How do I reset QuickBooks desktop update?

The user can try to fix the issue using steps below:
1. Open QuickBooks Desktop.
2. Go to the Help, then select Update QuickBooks Desktop.
3. Select Update Now.
4. Select the Reset Update checkbox.

How do I fix a firewall issue in QuickBooks?

The user can try to fix this issue using the steps below:
Step 1: Download the QuickBooks Tools Hub and run QuickBooks File Doctor.
Step 2: Update QuickBooks.
Step 3: Check your firewall settings.
Step 4: Set up your folder permissions.

 

Related helpful articles:

Steps to fix QuickBooks Error 15xxx (15000 series)

How to Record Vendor Refunds in QuickBooks Desktop?

Steps to Fix QuickBooks Error Code 15218

How to Solve Unable to Find or Open QuickBooks Desktop 2022?

How to Solve Unable to Find or Open QuickBooks Desktop 2022?

Downloaded the latest version of QuickBooks Desktop 2022 and still unable to spot it? This is recent glitch in QuickBooks accounting software reported by its users. There is said to be an issue with the express install method. The situation might be that the desktop app doesn’t install but the server-only component does. This error can be rectified using some basic set of steps. To help you in dealing with error unable to find or open QuickBooks after installation, here we are with this piece of writing, sharing the complete details, along with the quick fixes for the same. Note the latest release of QuickBooks is QuickBooks Desktop 2023.

Unable to find or open QuickBooks Desktop 2022

Thus, stick around to this piece of writing, or you can further try reaching out to our technical support team at +1-888-510-9198, and let the experts help you with the fixation of any sort of QuickBooks related issue.

Read Also: How to Fix QuickBooks has Stopped Working, Won’t Open or not Responding Error?

Steps to fix unable to find or open QuickBooks desktop 2022

Here are the steps you need to fix the unable to open or find QuickBooks Desktop 2022 after installation error:

Step 1: The very first step is to search for QuickBooks Server 2022 on your computer

  1. The very first step is to open the Windows Start menu.
  2. After that enter “Control Panel” into the search and open Control Panel.
  3. Now move to Programs and Features.
Uninstall programs and features - Unable to Find or Open QuickBooks Desktop 2022
  1. In the next step, from the Uninstall or change a program list, look for QuickBooks Server 2022.

In case you find it, but don’t see QuickBooks Pro, Premier or Enterprise 2022 on the list, head to step 2

You may also like: How to Fix QuickBooks Error 6129, 0?

Step 2: The user should now uninstall the QuickBooks Server

  1. Under this process head to the Uninstall or change a program list, and choose QuickBooks Server 2022.
  2. Once done with that go for Uninstall/Change and then Next
Uninstall QuickBooks Desktop - Unable to open or find QB
  1. And also choose Remove to uninstall QuickBooks Server 2022.

Step 3: The next step is to run the downloaded QuickBooks Desktop 2022 install again

  1. Move to the install wizard, and then choose Custom and Network options when prompted instead of Express. The user should now select Next.
  2. The next step is to go for one of these options:
Choose installation type in QuickBooks
  • I’ll be using QuickBooks Desktop on this computer.
  • I’ll be using QuickBooks Desktop on this computer, AND I’ll be storing our company file here so it can be shared over our network
  1. The last step is to hit and Next to complete the installation.

Read Also: How to Fix QuickBooks Error Code 6150, -1006?

Step 4: Run Quick Fix My Program using Tool Hub Program

  • At first, you need to close QuickBooks.
  • Once done with that, download the most recent version of QuickBooks Tool Hub from Intuit website.
  • Further save the file where you can access it easily.
  • You now have to click on QuickBooksToolHub.exe file.
  • Perform the onscreen prompts to install and agree to the terms and conditions.
  • After the install ends, you need to double click the icon on your windows desktop to open QuickBooks Tool hub.
QuickBooks tool hub
  • Open Tool hub program, and further choose Program Problems.
  • Once done with that, choose Quick fix My program
Run Quick Fix My Program - Unable to find or open QuickBooks
  • Towards the end, open QuickBooks and the company file.

You might find this helpful: Configure Firewall Ports and Security Settings for QuickBooks

Winding Up!

 By the end of this article, we believe that the reader might be able to fix the issue successfully. However, if the user isn’t able to deal with the issue, then contacting our QuickBooks support experts at  +1-888-510-9198 is recommended. We are a team of technical professionals working to fix all sorts of QuickBooks related errors.

 

FAQs Related to unable to find or open QuickBooks

How do I fix QuickBooks not opening?

You need to press and hold the CTRL key, and further double click the QuickBooks desktop icon. After that, open no company open window and choose company file and hit on open tab.

Why can’t I access QuickBooks?

QuickBooks Online uses your browser’s cache and cookies to run faster. However, they can block web pages from loading. Thus, try clearing your cache and cookies, and then sign in to QuickBooks Online.

Can QuickBooks be corrupted?

A QuickBooks data file can be corrupt due to several reasons. In case there are any sort of hardware or software issues, or if the system shuts down abruptly, etc.

Why won’t QuickBooks install on my computer?

This error can be seen if you choose an incorrect method to open a particular file type. The issue might be with the file’s reports and other windows. In case you access the company file, folder, zipped, or encrypted file with an incorrect version of QuickBooks.

More helpful articles to read:

Fix Login Problems of QuickBooks online on chrome

How to Fix QuickBooks Mac Error Troubleshooting & Help?

Steps to Troubleshoot QuickBooks Update Error 15215

QuickBooks Clean Install Tool: Download, Install, & Run 

How to Troubleshoot QuickBooks error code 15104?

How to Troubleshoot QuickBooks error code 15104?

Want to know what it takes to deal with QuickBooks error code 15104? Well, if yes, then your search ends right here. In today’s article, we will be discussing in detail the complete set of steps that can be performed so as to deal with the QuickBooks error code 15104. This error can be seen due to damaged windows registry. The user can also experience similar issue when updating QuickBooks to the latest release.

There can be a handful of factors causing such an error, which we will be discussing later in this post. Thus, if you are interested in finding what causes such an error and what effective measures can be performed to deal with such an error, then going through this article till the end will definitely work. However, if there is any query, or if the user is stuck at any point of time, then contacting our QuickBooks technical support team at +1-888-510-9198 is recommended. We are a team of technically sound QuickBooks professionals who work round the clock to provide the best possible support services immediately. 

Read Also: How to Fix QuickBooks Error Code 15212?

What drives the user into QuickBooks error code 15104?

The user can end up in such an error due to the below stated reasons. Let us have a look:

  • An incomplete installation of QuickBooks software can drive the user to such an error
  • Another possible factor can be if the user is making use of Multi user mode 
  • Moreover, in case of damaged windows registry such an error can be experienced 

Important points to remember

The user is suggested to keep certain points in mind and perform some steps before heading to the actual fixation methods. The user can look for the below steps.

  • The very first step is to press ctrl + 1 and then open the product information window
Product Information - Error code 15104
  • Once done with that, the user should select help and update QuickBooks
  • Lastly, click on option tab and ensure that the information in the download location is correct
Update now - Error code 15104

See Also: How to Fix QuickBooks Payroll Error Code 15222?

Effective measures to fix QuickBooks error code 15104

The user can carry out the below set of steps to fix the QuickBooks error code 15104. Let us have a look:

Process 1: Make use of a third party cleaner program

  • At first, the user should download and install a third party cleaner software on the system
  • Once done with that run the software on windows
  • This will scan the system and if it finds any issue in the registry entry, then it will fix the same
  • The user should the ensure that the system is backed up and is rebooted

Process 2: System restore

  • The user can start the process by opening the system restore window on the system
  • And also selecting the restore point
System Restore Point in Windows - Screenshot
  • The next step is to click on to the option scan for affected programs
  • And also click on next tab and then hit finish to complete restore process
Restoring the system - Error code 15104
  • Note that the system restore would not affect in any way the personal files in the system

See this also: How to Fix QuickBooks Error Code 3140?

Process 3: Installing and uninstalling QuickBooks in selective startup mode

This process involves some sub steps. Let us have a look:

Step 1: Preparing the data

  • At first, the user should create a backup of your data
Create backup - Error code 15104
  • And then the user should keep a copy of the QuickBooks desktop product and license number ready

Step 2: The next step is to start the system in selective startup mode

Microsoft Service - Error 15104
  • The user will first have to open the run tab and press windows + R
  • If the dialog box is seen the user would have to type in the mconfig and click on to the ok tab
  • No, move to general tab and choose selective startup and load system services
  • In the next step, the user will have to head to the service tab and select hide all Microsoft services
  • And choose disable all tab
  • The user should also ensure that the hide all Microsoft services are uncheck
  • After that make sure that the windows installer checkbox is selected from the list of services. Just in case it is not done, then hit the checkbox
  • Click on ok tab
  • The last step is to reboot the system configuration window

Step 3: Now, perform clean installation of QuickBooks

After the system opens uninstalling and reinstalling QuickBooks is something you should try.

Step 4: The last step is to move to the normal startup mode

  • Open the run command, by pressing ctrl + R
  • The next step is to type in msconfig and click on OK tab
  • The user should now select the normal setup in the general tab
  • And also click on OK tab
  • The last step is to restart the system configuration window

Process 4: Update Windows to the latest release

Often outdated windows can trigger some sort of issue in QuickBooks. Using the version not only prevents users from leveraging the updated features rolled out by Microsoft. Updating the windows will eventually update essential Microsoft Windows components that form a necessary prerequisite for an unobstructed functioning of the QuickBooks. The steps involved in this process are as follows:

  • The very first step is to click on the start tab on the desktop and then search for update in the search box.
  • The next step is to open the Windows update window.
  • After that, search for the tab named Check for updates and double-click the same.
  • Let it take its time to search for the latest available updates.
Windows update - Error 15104
  • The user needs to place a tick mark beside all the essential updates and proceed with the downloading of these updates will automatically start installing soon after the boot screen.
  • End the process to launch QuickBooks and then examine if the error 15104 still continues.

Process 5: Reboot.bat file

Reboot.bat - Error code 15104
  • The user needs to right click the QuickBooks desktop, and select the properties tab.
  • After that, within properties, look for the tab named open file location and then click on it.
  • This will directly take the user to the QuickBooks folder
  • Type in reboot in the search box and also click on the enter key.
  • Upon locating the file, double-click to run it.
  • It is preferable to open this file as an admin by right-clicking it and select the run as admin option.

Process 6: Run Quick Fix My Program

You need to run the QuickBooks tool hub to access Quick Fix my program and ultimately resolve QuickBooks error 15104. The steps to be followed are:

Step 1: Download and Install QuickBooks Tool Hub

To use the QuickBooks tool hub, close Quickbooks and use the tool hub on Windows 10, 64-bit for better results.

  • The first step is to download the most recent version of the QuickBooks tool hub i.e., 1.6.0.5
  • After that, save the file where you can easily find it. In case you have installed the tool hub earlier, then find which version you have.
  • Choose the home tab and the version will be present at the bottom.
  • Now, open the file you downloaded
  • And perform the onscreen prompts to install and agree to the terms and conditions
  • After the installation finishes, double-click the icon and open the tool hub.
QuickBooks tool hub - QuickBooks error 15104

Step 2: Run Quick Fix My Program

  • Choose Program Problems in the tool hub
  • Go for Quick Fix My Program
  • After that, reopen QuickBooks and the company file
  • Download the latest QuickBooks product updates or the latest payroll tax table update again.
Quick fix my program

Read Also: How to Fix QuickBooks Error Code 6147, 0?

Final Words…

By the end of the article, we expect that the readers might be able to successfully deal with the QuickBooks error code 15104. However, in case for some reason the user isn’t able to, then in that case contacting our QuickBooks support professionals at +1-888-510-9198 is recommended. We are a team of technically sound QuickBooks Support professionals who work round the clock to provide best possible support services.

FAQs – QuickBooks error code 15104

What is QuickBooks Error 15104?

QuickBooks error code 15104 is basically a technical error appearing in the multi-user mode that indicates an issue with the update process.

Does Updating Windows can cause QuickBooks error 15104?

Well, updating Windows can cause such errors in QuickBooks program. Windows updates can sometimes cause issues with file permissions or access, which can lead to this error.

How do I fix QuickBooks 15XXX series error?

The user can try to rectify this issue, by simply performing the steps below:
1. The first step is to download the updates as an admin
2. Now, run quick fix my program
3. Installing a digital signature certificate
4. Repair QuickBooks
5. Reinstall QuickBooks

 

Few other helpful links

How to Fix QuickBooks Error 15102?

Steps to Fix QuickBooks Error Code 15218

Methods to Resolve QuickBooks Error Code 15203

How to Fix QuickBooks Error Code 15212? [Complete Guide]

How to Fix QuickBooks Error Code 15212? [Complete Guide]

Often when downloading payroll or QuickBooks updates one might end up in QuickBooks error code 15212. The user can end up in such an error if a shared download drive isn’t mapped, or is not accessible. Also, if the drive has insufficient access permissions, then coming across such an error is probable. There can be a couple of other factors causing such an error, which we will be elaborating on later in this article.

If you are interested in finding out what measures can be taken to deal with such an error, then going through this post till the end. However, in case of any query, the user can also get in touch with our certified QuickBooks technical support at +1-888-510-9198 and our technically sound experts will ensure to answer all the queries immediately.

Read Also: How to Fix QuickBooks Payroll Error Code 15222?

What is QuickBooks error 15212?

QuickBooks error code 15212 is usually seen when the users try to update the software to the latest release or when downloading payroll. This error shows up on the screen with the following warning messages:

“The payroll update did not complete successfully. Please try again. You must successfully download the update by the deadline displayed in the Get Updates window.”
“The QuickBooks update did not complete successfully.”
“The payroll update did not complete successfully. The location for the shared download is not accessible.”

These errors can show up due to a shared download drive that is not mapped or is not accessible, as well as if there are insufficient access permissions. To understand further about this issue, keep reading this segment carefully.

What leads to QuickBooks error code 15212?

The user can end up in such an error due to the following reasons. Let us have a look:

  • One of the major reasons can be if in case the download location that is shared for updates is mapped to a currently unavailable drive.
  • Another valid reason for the same can be when the shared download is “switched off’ and the data file is opened from a non-mapped location.
  • The user can also face similar issue if the hard disk or the remote download location doesn’t have enough disk space.

Important points to consider

Before performing the set of steps to successfully deal with such an error, it is very much essential for a user to check out the points illustrated below:

  • The user should ensure that he/she is having an active payroll service subscription with QuickBooks
  • Another important point is to check if not more than one QuickBooks version is installed on the system
  • The user should also ascertain that the firewall or Internet security do not have restrictive settings as it can stop QuickBooks from accessing the Internet

Symptoms of QuickBooks error 15212

You can identify QuickBooks error 15212 using the below signs and symptoms:

  • In case the error message appears when installing updates for QuickBooks
  • If the system performs slowly when installing updates
  • Frequent freezing and crashing
  • QuickBooks stops responding when updating the program

See Also: How to Fix QuickBooks Error code 6129, 0?

Steps to fix the QuickBooks error code 15212

The user can try performing the below set of steps to successfully fix the QuickBooks error code 15212:

Method 1: Remap the data files to the network drive

  • In this process, the user should first reboot the system
  • Once done with that, the user is supposed to head to This PC and then double-click to open it
  • The next step is to click on the Map network drive option
  • Now, click on the Browse option and go for the Data file to map it
  • After the remapping process is complete, the user is required to check if QuickBooks 15212 Error is fixed
Mapping a network drive to fix quickbooks error 15212

Method 2: Starting the system in Selective startup mode

In order to ascertain that there is no other program causing issues with the task, the user is recommended to switch to selective startup mode

  • This can be done by pressing the Windows + R keys to open the run command
  • After that enter Msconfig, then choose the OK tab
Type msconfig in Run box - Screenshot
  • Now, under the General tab, go for Selective Startup and the Load system service option
Choose selective start up
  • The user should then click on the Services Tab, and then opt for hide all Microsoft Services
  • The next step is to choose to disable all
  • Once done with that, the user is supposed to uncheck the hide all Microsoft service checkbox
disabling startup services to fix quickbooks error 15212
  • And also ensure that the Microsoft Windows Installer option is chosen from the available services
  • If it’s not, the user should choose the checkbox
  • And then click on “OK
  • At last, the System Configuration window will appear, where the user should choose Restart

See this also: How to Fix QuickBooks Error Code 3140?

Method 3 – Uninstall and Re-install QuickBooks

  • In this process, the user should first move to Start and then type control panel option and open it
  • The next step is to choose the Program and Features /Uninstall a program
  • Once done with that choose the version which is responsible for this error
  • And also click on uninstall and then on Remove
  • The next step is to uninstall .NET Framework on Windows 7
Uninstalling .NET Framework

Steps to Reinstall the QuickBooks

  • For reinstalling QuickBooks, the user should double click on the QuickBooks.exe file downloaded.
  • And then follow the steps that are being displayed on the screen
  • The user will be asked to accept the terms and conditions and then click on Next
  • After that enter the Product and License Number and perform the onscreen instructions
  • And you are done with the process

Also See: How to fix QuickBooks Error 15106?

Method 4 – Download the latest updates manually

  • The very first step is to open your QuickBooks application.
  • After that head to the Help option and then you will have to click on Update QuickBooks tab
  • The user will then see Update QuickBooks Desktop window displayed on the screen
  • After which the user will have to select the Option tab and then click on No for shared download option
  • The next step is to save the changes and close
  • Try to download the updates
  • And this would fix the issue up to certain extent
Update QuickBooks to fix QuickBooks error 15212

Method 5: Download the update in safe mode

  • The very first step is to press the windows tab
  • Now, press shift and press the power icon and also select reboot and also click on it
  • The user will now see a blue window
  • The user needs to choose the troubleshoot tab
  • And also click on the advanced options
  • The user needs to choose startup settings and start again
  • The system will turn off and turn on again
  • Once done with that choose enable safe mode with networking
Safe mode - QuickBooks error 15212
  • The user needs to press the power icon that is present on the sign in page
  • Once done with that click on a particular QuickBooks icon and select run as admin
  • The last step is to update QuickBooks desktop to latest and then reboot system

Read Also: How to Fix QuickBooks Error Code 6147, 0?

Winding Up!

By the end of the article, we believe that the reader might be able to successfully deal with the QuickBooks Error Code 15212.However, if for some reason the user isn’t able to deal with the issue, then in that case contacting our 24/7 QuickBooks enterprise support team at +1-888-510-9198 is recommended. We are a team of technically sound QuickBooks professionals who work round the clock to provide best possible support services instantly.

 

FAQs Related to QuickBooks Error 15212:

How to fix the error 15212 in QuickBooks on windows?

The user can try to fix the issue using the steps below:
1: Download the Update.
2: Right Installation of QuickBooks in the Particular Selective Startup Mode.
3: Download the Update in the Safe Mode.

How do I fix errors in QuickBooks desktop?

QuickBooks errors can be resolved by running the QuickBooks install diagnostic tool and fix the common install errors. The steps involved here are as follows:
1: Open the QuickBooks Tool Hub, then select Installation Issues.
2: Select QuickBooks Install Diagnostic Tool.
3: When the tool finishes, restart your computer and start QuickBooks Desktop, then open your data file.

How do I reset QuickBooks desktop update?

The user needs to reset QuickBooks desktop update using the steps below:
1: Open QuickBooks Desktop.
2: Go to the Help, then select Update QuickBooks Desktop.
3: Select Update Now.
4: Select the Reset Update checkbox.

 

Few other helpful links

How to Fix QuickBooks Error 15102?

Steps to Fix QuickBooks Error Code 15218

Methods to Resolve QuickBooks Error Code 15203