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How to Recover QuickBooks Error Code C=51?

How to Recover QuickBooks Error Code C=51?

QuickBooks, being the most preferred accounting software, is loaded with tons of features and functionalities. However, these functionalities trigger different technical glitches here and there. Users often panic when they come across a different set of errors. If that is the case with you, then you need not worry anymore. We have drafted this segment with the sole intention of helping you deal with the QuickBooks Error Code C=51. This isn’t a commonly encountered error, but can be a bit troublesome. This particular error can block your screen to warn you when QuickBooks is unable to find the TxList. You can witness the same error even at the time of working on transactions in QuickBooks company file.

To unleash the causes, fixes, and further information about the QuickBooks error code C=51, stick around this piece of writing. Or you can further get on a call with our QuickBooks tech personnel at +1-888-510-9198, and they will clear all your clouds of confusion.

Insight into QuickBooks Error Code C=51

Before you dig in deep and explore further about this issue, it is more sensible to get a brief about what this is all about. QuickBooks error code C=51 usually gets displayed on the screen with a notification:

“QuickBooks is not able to find the TxList file”.

This type of error can also be seen when the user tries to get rid of txList from txLists list, but QuickBooks is unable to find it. The user might also encounter this type of error message while they are removing a transaction file from any report. You can further observe such an error when you try to delete the txList and are unable to identify it. In order to fix this issue, you might have to close this application, shut down the windows, or reboot the system. Other than that, if you have also stumbled upon Error code C=51 and are looking for an instant solution, continue reading this segment carefully.

Read Also: How to fix QuickBooks error code C=272?

What factors cause QuickBooks error code C=51?

You can come across such an error in QuickBooks due to the below scribbled reasons:

  • Any sort of issue with QuickBooks verification or QuickBooks rebuild error can trigger this particular glitch in QuickBooks.
  • The probability of coming across this issue increases if the company file gets damaged for some reason.
  • You can further land into such a situation, if the QuickBooks database is corrupted or damaged.
  • Be prepared to bump into such an error if there are issues with updating QuickBooks desktop.

Perform these quick steps to fix the error:

When QuickBooks error code C=51 occurs, it stops your QuickBooks functioning. Also, this error can delete your important data files so we recommend you create a backup of your company files. Below we have shared a few quick steps to resolve this error. However, you can correct this error with the help of our QuickBooks data recovery support team.

  1. When you face this error, you need to turn off your QuickBooks desktop.
  2. After that terminate all running windows within QuickBooks.
  3. Once done with that, the user is supposed to restart the QB software.
  4. Moving ahead, the user needs to repeat the action in which the C=51 error was received.
  5. Verify in QuickBooks release 7 or later versions or Verify and Rebuild data.

See Also: How to Fix QuickBooks Error 6000?

Steps to Resolve QuickBooks Error Code C=51

Required Files that recover and resolve all QuickBooks data files immediately.

  • First of all, the user needs to have the Corrupted QuickBooks Data file (.QBW).
  • The transaction Log files (.TLG – in the same folder where the corrupted data QBW file is situated.
  • Any older backup of a QB data files (.QBW, .QBB or .QBM).

Solution 1: Repair your Data Files

You may also like: How to Fix QuickBooks Error 6000, 301?

Solution 2: Rebuilt the Data

rebuild data - QuickBooks error code c=51
  • To begin with, the user is required to exit the QuickBooks accounting software.
  • The next step is to close all the windows within QuickBooks.
  • Followed by again starting the QuickBooks.
  • Once done with that, the user is required to repeat the action in which the C=51 error was encountered.
  • For release 7 or later, rebuild the data in a format.

Note: The point to be noted is that the data recovery process is available for all files from all versions of QuickBooks. In order to use these repaired files, the user need not upgrade the QuickBooks version.

Solution 3: Use QuickBooks latest release version

Use QuickBooks latest release version

Remember: It should not be the older version.

See this also: How to Fix QuickBooks Error 6000 304?

Solution 4: Restore your backup

Restore Your Backup - QuickBooks error code c=51

Restore all your backup files, and then copy it by pressing Ctrl +C keys into a new folder.

  • The user needs to check the file size once the backup is created, and make sure the file size is not less than 6 MB.
  • In order to check the file sizes and make sure that they are accurate, the user needs to right click the file and select Properties option.
  • In case the file size is less than 6 MB, then the file is not a true backup file, the user now needs to create a new backup file from the working file.

Solution 5: Use QuickBooks File Doctor tool

QuickBooks file doctor icon - QuickBooks error code c=51

Solution 6: Try to access the lost or deleted transactions

At times, the user might not be able to find a transaction or list of transactions that might have become inaccessible or got deleted by mistake. The user is suggested to restore the deleted or altered transactions. The user can perform the steps below related to using the audit trail report, which will show the transactions that have been entered in that particular company file.

Audit trail - QuickBooks
  • The very first step is to open the reports menu
  • After that select the accountant and taxes, along with that click on the audit trail
  • The next step is to restore the transactions that are lost as a consequences of a technical issue

Solution 7: Checking Network Connectivity

Network connectivity-QuickBooks error code c=51
Network connectivity-screenshot

At times, the error could be experienced simply due to network connectivity issues. This might prevent the transactions from being downloaded. Thus, the user is suggested to check the internet connection, before starting the download process.

Also see: How to Resolve QuickBooks Error Code 6154?

Final words…!

We expect that these troubleshooting steps might help the user to fix QuickBooks Error C=51. Sometimes by following above steps, the error might not get resolved and user may get frustrated. At this moment Hostdocket team can help you to get rid of these types of errors.

Feel free to consult with one of our experts at our QuickBooks premier technical support number i.e. +1-888-510-9198 and resolve all types of QB errors with the help of USA best accountants, CPA’s and Intuit Certified ProAdvisors. Don’t fret, ask expert advice by calling our helpline number that is available 24/7. We offer 24*7*365 services with a complete resolution guarantee within the stipulated time period.

 

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FAQs

What is error code C=51 in QuickBooks?

QuickBooks error code C=51 indicates that the QuickBooks software is not able to find the TxList. This error could be viewed when the user tries to remove the transactions from a report but is unable to do.

How do I fix C=51 error in QuickBooks?

You can try fixing the QuickBooks error C=51 using the steps below:
1. Update QuickBooks to the latest version.
2. Close all QuickBooks processes.
3. You can verify and rebuild data in QuickBooks
4. Restore the backup files to fix the issue.
5. Check the network connectivity.

Why QuickBooks error C=51 occurs?

The reasons behind the occurrence of QuickBooks error C=51 are as follows:
1. Interrupted network connection
2. Lost of deleted transactions
3. Damaged transactions

Fixation of QuickBooks Error 5502 (Easy Troubleshooting Steps)

Fixation of QuickBooks Error 5502 (Easy Troubleshooting Steps)

Came across QuickBooks error code 5502 and can’t decide what can be done to get rid of it? Well, QuickBooks Error 5502 appears on the screen stating ‘Sync is not completed properly’. Unfortunately, a user works on their QB accounting software and may encounter error code 5502, this message is received on users’ desktop – QuickBooks data has been uploaded, but failed to connect via the server. In this blog context, we are going to share some simplest troubleshooting steps that might resolved. There are a handful of factors triggering this sort of issue in QuickBooks, which we will be elaborating on later in this piece of writing. To learn further, make sure to go through this piece of writing. You can also talk to our QuickBooks support professionals at +1-888-510-9198, and let our technical support professionals help you with the fixation of your errors.

What Causes Error Code 5502 in QuickBooks?

QuickBooks Error 5502 Causes due to many reasons as described here:

  • Error Code 5502 is caused due to matter that is grasped through online services. The information was given by QB Company file that was uploaded with a success.
  • A Company file augmentation has been changed, so QuickBooks is not ready to peruse which a Company has recorded.
  • Error 5502 results of the matter grasp online services. Or it occurs when the third party in the developer application connections to the QuickBooks.
  • The information in your QuickBooks company file was uploaded with success. However, a slip occurred when downloading the changes created by applications’ mistreatment grasped online services.

Read Also: How to Fix QuickBooks Error Code 15218?

Methods to Fix QuickBooks Error Code 5502

As discussed below, here we have given a list of QuickBooks Error Code 5502 solutions. Check out the following solutions as mentioned here:

Solution 1: Create a New folder and then Copy the Company file

  • Firstly try to “Create” and open a “New folder” and copy the company file into the created folder.
  • Now “Rename” it & then try to change its extension as “QBM” and save the file.
  • You need to open your QuickBooks software and restore your all of the portable files.
  • Rename the “Extension” of the file if the file is not opening.
  • Restore all your backups.
  • If the file still not opened, with the extension “.QBX“, then “Rename” it.
  • Try to install the latest version release of a “Sync Manager“.

See Also: How to Fix QuickBooks Error Code 6150?

Solution 2: Rename the QuickBooks .nd File

Rename .ND and .TLG files- screenshot
  • Open the folder name at where a user has stored the company file.
  • In the data folder, give a one look at “.nd file” (For eg: “MyCompanyFileName.qbw“.)
  • Give one right click to the “.nd file” & then click on “Rename“.
  • You need to write “.OLD” extension at the end of the file name to “Rename” it.
  • After that try to “Rescan” your file with the help of using QuickBooks Database Server Manager.
  • If a user will open the company file over the network, then this step is applicable for that only. Now try to perform this step on that server:
    • Press the “Window” key, on your keyboard.
    • Click on to the “QuickBooks database server manager” option.
    • This displays to browse the folder window. Click on it to add the folder.
    • Choose the file or a folder, where the user has stored the company file.
    • Hit a click on “OK” key button.
    • Now click on “Scan” option.
    • Once the scan process completes, re-open your company file and test it once.

Solution 3: Uninstall & Reinstall QuickBooks Application

Uninstall and reinstall the QuickBooks file or program - Screenshot

The user can perform the below-stated steps to get rid of the error successfully.

  • The very first step is to “uninstall the QuickBooks application”
  • Once done with that “rename” the installation folder.
  • And also download and “re-install the QuickBooks” and check if the QuickBooks error 5502 gets resolved or not

Solution 4: Run QuickBooks Database Server Manager

QuickBooks Database Server Manager Tool - Screenshot
  • At first, the user needs to scan the file using the “QuickBooks Database Server Manager”, if he/she is using the file over the network.
  • For this, one has to click on the Windows key on your keyboard and run the QuickBooks Database Server Manager
  • After that go for “Add Folder”, and it will show you the Browse Folder
  • The next step is to click on the folder where you want to store your company file
  • After that click on the “OK” tab
  • Now, choose the Scan tab and re-open the company file to check the status of Intuit error code 5502.

Solution 5: Update QuickBooks Desktop

Update QuickBooks -quickbooks error code 5502
  • The very first step is to run QuickBooks program
  • And then, move to the help menu
  • Once done with that, select update QuickBooks and click on update now tab
  • Pick the get updates option and you are done with that.

Solution 6: Terminate all open process related to QuickBooks

End QuickBooks related process- Error code 5502
  • The user needs to first press ctrl + shift + esc keys to open the task manager
  • After that click on the processes, and end the following processes:
    • QBDBMgrn.exe
    • QBCFMonitorService.exe
    • QBW32.exe

Solution 7: Update the sync manager

  • The user needs to open the intuit sync manager on the system
  • And then, select a single company at an instance
  • After that, click on sync enabled, and click on disable option
  • Follow the same process for every company
  • Once one with that, head to the help option
  • Also, head to manage sync data and click on clear sync settings
QuickBooks Data Sync Manager -quickbooks error code 5502
  • And click on ok tab
  • Exit the sync manager
  • Followed by renaming the sync manager file
  • Move to the users tab, app data, local, intuit, and finally to sync manager
  • Add old at the end of the file name

See Also: How to Solve QuickBooks Condense Data Errors (80004005, 80004003)?

The bottom line

After applying these troubleshooting steps we really hope that you can able to fix this QuickBooks error code 5502 by your own. If the error still exists there or the sync manager is not functioning properly, do not worry we are always there for you to fix all your QB related concerns. For any help, you can take advice and assistance directly by our certified QuickBooks ProAdvisors team.

Ask expert guidance proffered by our diligence expertise through online. We are here to resolve your hindrances and clear all your doubts in just a few minutes. Thus, connect us at QuickBooks Error support number i.e. +1-888-510-9198 at which expertise are highly trained & have an amazing work experience in deploying countable hurdles as 24/7.

Frequently Asked Questions – QuickBooks error code 5502

What is Error 5502 in QuickBooks?

QuickBooks Error 5502 occurs when you try to change the file size of the company file, or in case the Intuit Sync manager has damage.

How do I fix Error 5502 in QuickBooks Pro?

There are a bunch of methods to resolve Error 5502 are:
1: Rename the .ND file.
2: Change the location of the company files.
3: Update Sync Manager
4: Update QuickBooks Desktop.

What is QuickBooks Sync Manager?

The QuickBooks Sync Manager permits users for easy creation and maintenance of their duplicated QuickBooks data files. This makes it convenient to access the data from a single database.

How do I fix a QuickBooks company file that won’t open?

Solution 1: Update QuickBooks and check your file type.
Solution 2: Don’t save the desktop when you close QuickBooks.
Solution 3: Turn off hosting on your workstations.
Solution 4: Open a sample company file.
Solution 5: Move your company file.

 

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How to Troubleshoot QuickBooks Error Code 15215?

How to Troubleshoot QuickBooks Error Code 15215?

Did you see QuickBooks error 15215 and don’t know what can be done to fix it? Well, QuickBooks error code 15215 usually occurs when updating QuickBooks to the latest version or when downloading payroll updates. This error appears on the screen when performing payroll updates or when carrying out a maintenance release. When receiving such an error, the server might stop or you might have limited access. When downloading payroll updates, one might see the following error message:

ProblemDescription
Server Not RespondingProblem Error 15215: QuickBooks could not verify the digital signature for the update file.
Error 15215:Unable to verify the digital signature.
QuickBooks Error Code 15215 - Screenshot

To help you in dealing with QuickBooks error code 15215, here we are with this segment sharing the complete information related to the error causes, and fixes. To learn more, stick around this segment, or you can also consult our technical support team at +1-888-510-9198, and we will provide you with immediate support and assistance.

What is QuickBooks error code 15215?

QuickBooks payroll update error 15215 is usually shows up when you try to download payroll updates. It shows up when there is any kind of conflict with another application running in the system during the payroll upgrade. The software running in the background application mighty use excessive bandwidth, causing the error. This error can also be seen when the firewall setup is blocking the software from connecting with the server.

ProblemDescription
Error number:Error Code 15215
Description:Error 15215: Unable to verify digital signature / Incorrect Configuration of Microsoft Internet Explorer
Developer:Intuit QuickBooks Inc.
Applies to:Windows XP, Vista 7, 8, 10 & 11
Possible SolutionClean junk files using disk cleanup, uninstall and re-install QuickBooks.

See Also: How to Fix QuickBooks Error Code 15218?

Symptoms of QuickBooks Error Code 15215

Checkout the potential signs that indicate that QuickBooks software suffering from Error 15215:-

  • When the error code 15215 occurs – it crashes all the active programs & applications
  • System gets corrupted while running the same program simultaneously
  • Error 15215: Unable to verify digital signature” message is displays
  • Slow & sluggish performance of the windows
  • System responds leisurely on the mouse & keyboard input
  • Computer ‘freezes’ after fix time span

What Causes QuickBooks Update Error 15215?

QuickBooks error code 15215 may caused due to an incorrect configuration of Microsoft Internet Explorer (IE). To protect your computer and its contents, QuickBooks attempts to verify the digital signature on all files that are downloaded through the program. If it is unable to verify the digital signature of a file that you are trying to download, this error will occur. Looks like it’s a conflict in the system.

Here are some of the potential reasons that drag the QuickBooks desktop to this error code:-

  • Improper QuickBooks installation.
  • If the QuickBooks payroll file(s) or Windows system get corrupted due to Malware or virus or any other infection.
  • In case, the QuickBooks file(s) deleted due to deleterious activities in the system or mistakenly.
  • Microsoft Internet Explorer has incorrect configuration.
  • One of the most important reasons is an another application is running in the background while the update is occurring is interfering with the method.

Read Also: How to Print Form 1099 and 1096 in QuickBooks Desktop?

Troubleshooting Methods to Fix QuickBooks Update Error 15215

Error 15215 is normally triggered by a conflict with another application running in the background when you attempt to download and install a payroll update. The application might be a program that requires a lot of bandwidth, avoiding QuickBooks Desktop Payroll from creating a connection to the web server.

Below we are going to provide you step by step instruction to solve this error. However, you can contact to support team to resolve your problem instantly.

Method 1: Reboot the System

Restart the Mac system - Screenshot

At first, you have to restart the computer. Due to this, the application that protect the QB Payroll force to shut-down or prompt to reset its setting in order to remove the blocked connection by reconfiguration.

Restart the desktop and if the problem resolve but the error code appear after regular intervals…! In such scenario, you must see and confirm that no program is running on the system. If it does then it could be a reason of this error. To fix this issue once and for all, you have to follow the steps mentioned below.

See this also: How to fix login problems with QuickBooks on chrome?

Method 2: Run QuickBooks as a Windows Administrator

Running QuickBooks as a Windows Administrator enables the QB application to take authority over every possible windows application. It also let the QuickBooks to take the necessary resources in order to run properly.

  • At first, confirm that the QuickBooks application is close
  • Hit onto the “Desktop” icon.
  • Choose the “Run as Administrator” option
Run QuickBooks as Administrator - Screenshot 1
  • In case, it redirects you to a dialogue “Do you want to allow this program to make changes to your computer?” then select the “Yes” icon.

Method 3: Verify Use TLS 1.0 is checked, and Use TLS 1.1 and Use TLS 1.2 are unchecked in the Internet Options window of Internet Explorer

  • Shut-down the ‘QuickBooks’ application.
  • Access/open the “Internet Explorer” browser.
  • Now Go to the “Tools” icon => “Internet Option” tab.
  • Hit onto the “Advanced” tab.
  • In the “Advanced Settings” tab, search for the option ‘Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2’.  (Note: You may not find these options in your Internet Explorer version)
  • Later, check if the Use TLS 1.0 is marked.
  • Confirm that the Use TLS 1.1 & Use TLS 1.2 are not checked.
TLS Error Internet Options Setting tls - Screenshot
  • Hit onto the “OK” icon to close the windows.
  • Shut-down the Internet Explorer.
  • Reboot the system once you restarted or reopen QuickBooks.
  • Finally, try to download the QuickBooks update again.

You may also like: How to Troubleshooting Basic with QuickBooks for Mac?

Method 4: Restart the Windows in Selective Startup

If the error pertains, verify the system for running programs and applications that probably conflicted with QuickBooks payroll update download, example CA Security Center, which has been identified as the cause of conflicts with the QuickBooks software:

  • At first, turn-off the QuickBooks application.
  • In the computer, open the ‘Run’ windows:-
    • For Windows XP: Click on the “Start” icon => “Run” icon.
    • For Windows 7 & Vista: Click on the “Start” icon => “All Program” tab => “Accessories” tab => “Run” tab.
    • Windows 8 & 10: Press the “Windows” + “R” key simultaneously on the keyboard.
  • In the “Run” field, type-in the msconfig and click on the “OK” icon.
Type msconfig in Run box - Screenshot
  • It will open the “System Configuration Utility” window.
  • In the current page, choose the ‘Selective Startup’ & clear the ‘Load Startup’ item checkbox.
system configuration utility settings - Screenshot
  • Hit the “OK” icon to save the modifications.
  • As per the instruction now restart the system.
  • Once you restarted or reopen the QuickBooks, latest updated tax table.
  • In case, you are enabled to successfully download the update, simply follow steps 1 to 4 to get back to the “System Configuration Utility”
  • Choose the “Normal Startup” tab.
  • Now, Hit onto the “OK” button
  • Finally, restart the system or machine again.
    • This action makes sure that the system functions in a normal working environment. However, If there are items you want to be removed permanently, you might need to go to the Microsoft website and search for how to clean boot Windows.
    • If you were able to successfully download the update by clearing your Startup items, this indicates that one or more of the programs in your Startup items are conflicting with downloading the QuickBooks Desktop Payroll update.

Method 5: Install Updates Manually

  • The very first step is to head to the update QuickBooks option
  • Now, ensure that product is selected
  • The user is then required to click on change tab and then choose the QuickBooks product
QuickBooks download manual update
  • Once done with that choose the update option and select the location for the file to be saved
  • Now, ensure to choose the save tab
  • The next step is to locate the downloaded file
  • After that, double click the install the update tab and then restart the windows
  • The last step is to open QuickBooks to check if the latest update has been downloaded or not

Method 6: Configure the firewall

  • The user needs to start by clicking on the control panel from the start menu
  • And then click on the system security and also click on windows firewall
Windows firewall - QuickBooks error 15215
  • Choose the option to view the large or small icons and choose the windows firewall instantly
  • The next step is to select the advanced settings tab and then in the left section, highlight the inbound rules
  • The user will then have right click the inbound rules and click on new rule option
Create a new rule in firewall settings
  • After that, select port from the rule type section
Choose port option in QuickBooks database server manager
  • And also, click on the specific local ports
Firewall settings configuration -QuickBooks error 15215
  • Ensure to separate by a comma and click on the next tab
  • Click on the next tab and select the option to allow the connection
Allow the connection
  • Select the network type
  • Make sure to keep all the options checked before clicking on next
  • Repeat the steps for outbound rules

Also read: How to Fix QuickBooks Error Code 6147, 0?

Wrapping up!

We hope that this technical blog would be helpful for you to resolve the QuickBooks Update Error Code 15215. But, in any case, you encounter the same error or any other problem associated with the QuickBooks – you can instantly contact to our QuickBooks error support experts at our toll-free number i.e. +1-888-510-9198.

We regularly post our technical blogs and articles related to QuickBooks software errors to deliver the best solution to our clients.

FAQs

What is error 15215 in QuickBooks?

QuickBooks Error 15215 is an installation error in QuickBooks and belongs to the 15xxx series of QuickBooks errors that hamper the installation process of QuickBooks.

What causes Error 15215?

The major causes behind the error are:
Incorrect configuration of Microsoft IE.
The file being downloaded during the update process is unable to verify.
The QuickBooks Installation is incomplete.
Windows is virus or malware-infected.
The source of the installation, like the CD, might be corrupted.

Does an Update of the QuickBooks Tax Table is required to Fix the QuickBooks Error 15215?

Yes, You can try to get rid of the QuickBooks error 15215 by updating the Tax table. At times, When the tax table is not updated, It starts creating an issue in the QuickBooks account.

 

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How to Solve QuickBooks Payroll Update Error 15102?

How to Solve QuickBooks Payroll Update Error 15102?

Technical errors can be extremely challenging to handle only if you do not have sufficient resources to get done with them. Unable to rectify QuickBooks Error 15102? Well, this error can often be seen when downloading a payroll or update QuickBooks desktop. This payroll update error can be a bit confusing for QuickBooks users to handle. You can come across this issue in case your internet connection isn’t working properly, or if you do not have enough admin rights. To learn further about this issue, make sure to read this article till the end. Or you can also connect with us at  +1-888-510-9198, and seek assistance from our technically sound QuickBooks professionals.

What is QuickBooks error code 15102?

QuickBooks error 15102 is basically an update error that can be seen when getting QuickBooks payroll updated. It appears on the screen due to different factors. This error stops the payroll update and can show up with a warning message that states: Error 15102: Failed to reset update. There can be a few factors causing such an error in QuickBooks, which we will be discussing below. Thus, make sure to read ahead carefully.

What causes QuickBooks error code 15102?

The reasons behind the occurrence of QuickBooks error code 15102 can be limited only. Here are the common factors that derive such an error in QuickBooks.

  • When QuickBooks Desktop is running in a terminal services environment in the multi-user mode.
  • When a specified download location is inaccessible or invalid and the shared Download is turned on.
  • This issue also happens if the user is not logged in as a Windows Administrator or running the application as an Administrator and using Windows Vista.

Read Also: How to fix QuickBooks Error 15xxx(15000 series)?

Signs of QuickBooks error code 15102

The signs listed below can indicate QuickBooks error code 15102:

  • The error itself shows up on the screen when trying to update the payroll
  • The update for your QuickBooks payroll subscription service cannot be downloaded
  • Or the QuickBooks freezes periodically for a few seconds and the PC performs slowly
  • The system responds slowly to the keyboard or mouse inputs

How to resolve QuickBooks Payroll Error 15102?

Below are the steps you need to follow to resolve this issue. Once it fixes you will be able to download the latest payroll update and QuickBooks Desktop update. And you also need an active payroll subscription.

Important: The error may happen if you are not using the latest version of QuickBooks Desktop. In that case, you have to reset your program then update and download the latest table tax again.

Method 1: If you are using multi-user mode then switch to the single-user mode

Switch to Single-user Mode - Screenshot
  • The very first step is to log out every user on the network before using the QuickBooks in multi-user mode
  • Launch the QuickBooks on the system that is having issues with the payroll updates
  • Now, hit the file menu and opt to switch to single-user mode
  • The last step is to update QuickBooks payroll and observe whether the solution helped in fixing the issue

See Also: How to Fix QuickBooks Error Code 15107?

Method 2: Do ensure that the mapped file location is correct

Update quickbooks desktop to fix quickbooks payroll error 15102
  • In order to open the Product Information window press ‘CTRL +1‘ and then find the mapped path for example ‘[x]:\[folder name]\[data file name]‘ and write it down.
  • Select ‘Help‘ and Update QuickBooks.
  • Now you have to click on the ‘Options tab‘ and ensure that the information in Download location is correct.
  • Also note that the drive in the download location should be the same drive that appears in the Product Information window if shared Download is set to ‘Yes‘.
  • Even the directory in the ‘Download Location‘ should be the same as the QuickBooks Desktop Installation directory and when shared it is set to ‘NO‘.
  • In case the location is incorrect then change the state of the location and choose one of the following.
  • Select ‘No‘ for Shared Download if ‘Yes‘ is selected for Shared Download. Click on ‘Save‘ but if ‘No‘ is selected for shared download then choose ‘Yes‘.
  • Now click on ‘Save‘.
  • After this Click close and download the latest tax table again.

See also: How to Fix QuickBooks Event log Error 4 Like a Pro?

Method 3: Remap the drive to a new letter if the download location is correct

  • The first thing to do is close the QuickBooks Company File.
  • Now remap your network drive to a new letter.
  • Open your company file by using the new mapped-drive letter.
  • After this select ‘Help‘ and then ‘Update QuickBooks‘.
Go to Help and Click Update QuickBooks - Screenshot
  • Now ‘Click‘ on the ‘Options‘ tab.
  • Now turn the shared Download off and then back on again.
turn off the shared download
  • Also, check if the download location is using the new mapped-drive letter.
  • Click on ‘Save‘ and then ‘Close’.
  • Download the latest tax table again.

You may also like: How to Resolve QuickBooks Error 6176?

Method 4: If you continue to have issues with Windows Vista, run QuickBooks Desktop as an administrator

Running QuickBooks as Administrator to resolve quickbooks error 15102
  • First, right-click on the QuickBooks icon and choose ‘Run as Administrator‘ from the Desktop.
  • Now click on continue when the ‘User Account Control‘ asks you to run this application.
  • After this reset the QuickBooks updates.

Method 5: Try updating the QuickBooks payroll in safe mode

This method will ensure that any third party software doesn’t affect the update process. In order to access the system in safe mode, restart the system and keep clicking on the F8 key until the Advanced Boot Options window appears on the screen. One can type ‘’msconfig’’ in the start menu and then opt for Safe Mode, followed by restarting the system. After that, select Safe Mode with the Networking option and also click on the Enter key. Head as usual by launching the QuickBooks software and attempting to update the QuickBooks payroll.

Method 6: Resetting all existing update

  • The user needs to open the QuickBooks and thereafter proceed to the help option and choose the update QuickBooks desktop
  • Now, select the reset update QuickBooks desktop option and unselect all the mentioned options to get rid of all previous updates
  • The last step is to close the QuickBooks desktop and also reboot the system

Read Also: How to Fix QuickBooks Error 17337?

Conclusion

I hope this article helps you to resolve the QuickBooks Error 15102, If still the problem persists then you can give us a call in our toll-free number i.e. +1-888-510-9198. Our QuickBooks Payroll Support experts will help you by giving a quick solution to it.

FAQs – QuickBooks error 15102

How to fix payroll errors in QuickBooks?

One can try to fix the payroll errors in QuickBooks using the steps below:
1. The first step is to click on the help menu
2. And choose the about QuickBooks
3. The next step is to press Ctrl + Alt + Y and then click on next tab
4. Now, in the employee summary information window and choose the employee that was underpaid
5. Double-click the employee’s name
6. Review the YTD adjustment details
7. The last step is to click on ok tab

How does QuickBooks payroll work?

QuickBooks Payroll is a cloud-based payroll software that permits to pay employees, file payroll taxes and manage employee benefits and HR in one place. The software saves time by automatically calculating, filing and paying federal and state payroll taxes.

How to fix QuickBooks payroll update error 12152?

The user can perform any of the processes below:
1. Uninstall/Reinstall QuickBooks desktop
2. Restore your system
3.Verify the system’s date and time
4. Make changes to the internet options
5. Make use of the registry editor

How to reset my QuickBooks payroll update?

The user needs to first open QuickBooks desktop and head to the help menu. After that choose update QuickBooks desktop and choose update now tab. Also, choose the reset update checkbox.

 

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How to Fix QuickBooks Error 6129, 0? (Database connection verification failure)

How to Fix QuickBooks Error 6129, 0? (Database connection verification failure)

QuickBooks error code 6129 usually belongs to the 6000-error series and is often related to the company file. This particular error is a common company file error that can be seen when accessing a company file. It can be seen for a bunch of reasons. So, if you are interested in unveiling further QuickBooks error code 6129, its causes, and fixes, scrolling through this segment will brief you with the right fixes that you need to adopt. Just in case you are not interested in performing the steps on your own, our tech support professionals can help. Get on a call with us at +1-888-510-9198 and leave the rest our QuickBooks ProAdvisors.

Also Read: QuickBooks Tool Hub Download, Fix QuickBooks Error

A Quick Brief into QuickBooks Error 6129

Before we jump onto the factors triggering this error and the fixes for the same, it is better to first understand what this error is all about. Talking about QuickBooks error code 6129, you can come across this error when database connection verification fails. You can land upon this error with a warning message i.e., “Error 6129, 0: QuickBooks pro has encountered a problem and needs to close. We are sorry for the inconvenience”. The database connection verification failure increases when you use QuickBooks to manage the company’s payroll and streamline the accounting management. Let us go through the further information about this error.

QuickBooks error code 6129 - Screenshot

Also see: How to Troubleshoot QuickBooks Error 6000 83 Code?

Signs and Symptoms of QuickBooks error 6129

There can be a bunch of signs and symptoms that can help in identifying the error code 6129. Let us have a look:

  • One of the basic signs can be if the system freezes for a couple of seconds
  • Another possible trigger can be running the same program leading to frequent system crashing
  • Also, if running the same program leads to frequent system crashes
  • You can also identify the error if the error pops up on the screen and crashes the active window

What are the Causes of QuickBooks Error 6129, 0?

There are many reasons that may create QuickBooks errors 6129, 0. Few are as:

How to fix this QuickBooks Error 6129, 0?

Below you will get the quick troubleshooting steps to resolve the Error code 6129, 0. You can also checkout the infographic and understand the ways to fix this error easily:

Fixation of QuickBooks Error Code 6129, 0 - Infographic Image

Before executing the solutions listed below, we recommend trying out a couple of things first:

See Also: How to Fix QuickBooks Install Error Code 1722?

Condition 1: You are creating a new company file:

  • Choose the “Exit or leave” option, On the easy action Interview window.
  • You need to be triggered to “Save the file“, just choose “Yes” option.
  • Enter a different file name, then choose the “Save” option.

Important: If changing the file name doesn’t work, try transforming the file location.

Condition 2: If you are opening or updating your company file:

  • Firstly, Open a sample company file to recognize if the problem is file related or not. If the issue is happening to all your company files, go with below given solution methods.
  • Log in as a Windows System Administrator before adhering to the actions in this section.

To fix the QuickBooks Error 6129, 0, there are multiple troubleshooting steps that needs to be followed. Below, we will let you know about the steps in detail as follows. However before proceeding to the given steps, make sure that all the computers used have been updated to the latest version of QuickBooks release.

Also read: What is the ways to fix QuickBooks error 15215?

Solution 1: Running clean install tool and database server manager in tool hub

Step 1: Start with clean install

At times a reinstall can fix the error, but when the reinstall doesn’t work, you can simply perform a clean install.

  • Start off by simply downloading and installing the QuickBooks tool hub program
  • Furthermore, you need to open the tool hub
  • Later on, head to the installation issues tab
  • You are now required to select the clean install tool
  • A clean installation will commence on the system

Step 2: Use QuickBooks database server manager

  • Under this process, launch the tool hub
  • Heading forward, visit the Network issues tab
  • Now, select the QuickBooks database server manager
  • The communication between the software and the server will also be improved.
  • You are now required to wait for the process to complete and reboot the system

Solution 2: Login as windows admin

 At times one might come across such an error if the user hasn’t logged in as admin. In such scenario, it is recommended to try logging to windows using admin credentials. Let us have a look:

Run QuickBooks as Administrator
  • Try to open the company file.
  • Log in as windows admin by selecting the run as admin option and update the company file
  • In case you are unable to log in as windows admin, then get in touch with the windows support IT professionals.

Solution 3: Create another folder and navigate to the QuickBooks company file

  • Start off by simply creating another file folder
  • Later on, transfer the QuickBooks company files to the new folder
  • This would make it easy for you to open QuickBooks company file using the new folder if you have been using one system
  • Just in case you are using the same file on more than one system, head to the next step.
  • Click on start tab and choose the programs option
  • Furthermore, click on QuickBooks and select QuickBooks database server manager
  • Select the scan folder option
  • In case there is no folder with the company file, then click on add folder option
  • Click on scan now tab
  • Further, you need to click on close after the scanning process completes
  • Towards the end of this process, open the QuickBooks company file and ensure whether th same is working or not.

Solution 4: Disable Antivirus and other Software in case you use Windows on Safe Mode

Safe mode with networking
Express start- QuickBooks error code 6129
  • Again restart the computer in Normal Mode.
  • Open QuickBooks and the Company File.

You may also like: QuickBooks Desktop 2023 – Pricing, Features and Download

Solution 5: Rename QuickBooks Network Files (.ND)

Rename .ND and .TLG files- screenshot
  • Firstly open the folder where your company file is saved.
  • Look on your hard drive or the system for QuickBooks files that are named with the extension “.nd”.
  • Rename the file to an old company file name by right clicking on the file and choosing “Rename”.
  • Type “.OLD” as the file extension and press “Enter”.
    • In case one has to access the same company file on multiple computers, then make sure you follow these steps for all the files.
    • In case the Company File is used on one computer only, then you can open the file right away.
  • Click on the Windows Start Button > Programs > QuickBooks > QuickBooks Database Server Manager.
  • Select on the “Scan Folders” Tab.
  • In case there is no folder that contains the required Company File, then Add a “new Folder”.
  • Click on the “Scan” tab
  • Click the “Close Option” once Scan is completed.
  • Finally Open the “Company File”.

Solution 6: Copy the company file into a different location

  • Create a “New Folder“.
  • Move the required QuickBooks Company Files to the newly created folder.
  • In case you have been using QuickBooks only on one computer, then it is easy to follow the said steps.
  • But in case you are using the same file on Multiple systems, then be sure to follow the “Next” steps.
  • Click on the Windows Start Button > Programs > QuickBooks > QuickBooks Database Server Manager.
QuickBooks Database Server Manager Tool
  • Select on the “Scan Folders” Tab.
  • In case there is no folder that contains the required company File, then “Add a new Folder“.
  • Click on the “Scan” tab.
  • Click the “Close” Option once Scan is completed.
  • Finally Open the Company File.

See Also: How to rectify QuickBooks error code 3000?

Solution 7: Ensure that all the connected Computer are working on one single Domain

  • Be sure to contact a “Network Administrator” or an “IT professional” to connect all the computer systems on one single domain.

Solution 8: Run file doctor

QuickBooks file doctor tool - error code 6129
  • The very first step is to download QuickBooks tool hub
  • After that choose the company file issue section and also choose the run QuickBooks file doctor
  • Once done with that the tool will run to diagnose the problem, and check if the issue is resolved

Solution 9: Update QuickBooks software

Often certain errors can be resolved by a simply update of the software. In case the user is making use of the an older version of QuickBooks, then updating it to the latest is suggested, as the older version can show up different errors in QuickBooks.

No company open -Error code 6129
  • You need to open the software and choose the help menu and go for the update QuickBooks desktop option
  • Furthermore, you need to click on the update now tab
Update QuickBooks
  • Select the get updates option to start the download process
  • Reboot the QuickBooks desktop
  • Perform on-screen instructions to accept the option for installing the new release

Solution 10: Run the system in selective startup mode

  • You need to first open the run window and enter MSCONFIG
Type msconfig in Run box - QuickBooks error 6129
  • After that, click on selective startup mode and also click on the General tab
  • The next step is to click on load system services and choose load startup items
  • The user is then required to click on the services tab
  • Once done with that, you need to disable the hide all Microsoft services option, check mark the Windows installer box, and click on the ok tab.
  • You now have to restart the system and reinstall QuickBooks after uninstalling it.
  • The last step is to make and save the changes in normal startup mode and reboot the system.

Also Read: Is QuickBooks Desktop Being Phased Out? 

Conclusion

Now that you know what steps can be performed to eliminate this error permanently, it is time to perform those steps manually and get rid of the error permanently. Just in case you do not find any of these solutions helpful, then feel free to contact the QuickBooks Enterprise support team and receive step by step guidance to fix the issues. We are easily reachable at +1-888-510-9198.

Frequently Asked Questions – QuickBooks error 6129

What is QuickBooks Error 6129?

The error code 6129 is often seen due to a failed database connection verification. It can also be seen when opening company files.

How to know if Error 6129 occurred?

This particular error is often experienced with a warning message that states: “QuickBooks pro has encountered a problem and needs to close. We are sorry for the inconvenience.

How to Fix QuickBooks Error 6129?

The fixes for Error 6154 include:
1: Disable the antivirus.
2: Rename the .ND files.
3: Update QuickBooks
4: Run QuickBooks as admin.
5: Use QuickBooks Database Server manager

 

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