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Fix QuickBooks Error 1327 (Invalid Drive Letter)

Fix QuickBooks Error 1327 (Invalid Drive Letter)

Experiencing QuickBooks error 1327? Well, such an error shows up when installing the program that refers invalid drive number. In case the USB device is disconnected from the computer system, then such an error is most likely to occur. This is basically an installation error i.e. an error that pops up while installing QuickBooks on your computer that appears on the screen with a warning message that states: The drive [drive letter] is invalid. OR Invalid drive [drive letter]”. The message indicates that the QuickBooks is not able to find the destination drive, hence, blocking the installation process.

The drive [drive letter] is invalid. OR Invalid drive [drive letter]

Invalid drive quickbooks error 1327

If you are also facing QB error 1327, then read this article carefully. Whereas, if you are a newbie and aren’t aware of the technicalities of QuickBooks, then feel free to reach out to our QuickBooks technical support team at +1-888-510-9198 and they will ensure to help you get rid of such an error as soon as possible and that too permanently.

Related article: Resolve the Balance Sheet Out Of Balance In Accrual Basis

What is QuickBooks Error 1327?

QuickBooks Error 1327 is usually an installation error that shows up when installing QuickBooks on the system. When you insert the installation media and try installing, then this error shows up with the following warning messages:

Error 1327The Drive is Invalid.
Error 1327Invalid Drive: letter.

The installed programs and their components are stored in the system in drives. In Windows, your system files and folders usually are stored in a C drive. You can check the list of drives available on the system by checking in My Computer or This PC. Such an error can be seen when the drive isn’t working properly. To help you deal with this issue, we have described the reasons behind the occurrence of such an error in detail below.

What instigates QuickBooks Error Code 1327 when installing QuickBooks?

One can land into such an error due to the following reasons:

  1. Corrupted or moved storage devices- In case the user is trying to install QuickBooks into an external memory device, and suddenly loses connection, then he/she can see such an error.
  2. Corrupt Microsoft .NET Framework- Microsoft .Net framework is component needed by QuickBooks to run smoothly and if this component gets corrupted for some reason, then the occurrence of such an error is quite possible.
  3. Incorrect Registry Settings– If the entry for QuickBooks installation in your computer has the wrong drive name or location, QuickBooks Error 1327 occurs.
  4. System-Specific Error– Other than the above causes, there might be some system-specific errors that can be solved only by a professional.

What are the symptoms of QuickBooks error 1327?

You can identify the error using the below signs and symptoms:

  • Windows operating system is not responding.
  • Or the QuickBooks program got crashed or froze.
  • QuickBooks desktop is frozen and not responding.
  • The Windows operating system got crashed.

Steps to Fix QuickBooks Error 1327

The user can try performing the below stated steps to fix the QuickBooks update error 1327 successfully:

Method 1: Fix Registry Settings

  • At first, backup the system registry.
  • Later on, press Windows + R tabs
  • Enter in regedit and also click on run tab.
changing regredit file to fix quickbooks error 1327
  • Moving ahead, head to the specific key: HKEY_CURRENT_USER\Software\Microsoft\CurrentVersion\Explorer\Shell Folders.
repair quickbooks registry files error 1327
  • Once done with that spot the entries that list the drive letter mentioned in the message.
  • Moreover, configure the incorrect drive names to C:\
  • Conclude the process by saving the settings and restarting the system and try reinstalling. When the installation process comes to an end, revert the changes that were made to the registry earlier.

You may also read: Fix QuickBooks Error Message: Connection Has Been Lost

Method 2: Remove the network drive to solve QuickBooks Error 1327

Another solution is to remove the network drive to rectify the QuickBooks error 1327. The steps involved in here are:

  • Initially, choose the Start tab itself and opt for programs later on.
  • Moreover, click on the Windows explorer tab.
  • Go for the Network drive on which the shell folder is available and click OK tab.
  • Choose the map network drive in the tool menu.
map network drive-QuickBooks error 1327
  • Also, make sure that shell folder unchecks reconnect at logon and write the path.
Remove network drive
  • Hit OK tab.
  • Complete the process by rebooting Windows and installing the applications.

Method 3: Make sure that storage devices have a proper connection

Sometimes, connection problems can also lead to such an error. In that situation, it is recommended to ascertain that the cables and other related things are properly connected to the computer. Verify if the USBs or Flash devices that are being used to install QuickBooks desktop are functioning properly and are also connected properly.

Method 4: Create a new window user and install windows

Creating a new windows user can help in fixing the issue up to a certain extent. However, the steps might differ for every version.

On Windows 10

  • Begin with hitting the start tab
  • Furthermore, click on the settings tab.
  • Hit accounts tab and choose family and other people.
Switch the user account to admin account steps to resolve quickbooks error 1327
  • Choose add someone else to this PC tab.
Add New Windows Admin User in Windows 10 to fix QuickBooks Error 1327
  • Now, enter a new password, name, password hint and
  • tap on next tab.

Read Also: How to Fix QuickBooks Error Code 6150?

On Windows 7 or 8

  • Initially, click on the Start tab and then tap on the Control Panel.
  • Go for the user accounts and opt for manage another account.
  • And also, make a new account.
  • Assign a name and choose admin tab.
  • Go for create account option and reboot the system.
Create new Windows Admin User
  • Also, Log in the PC with admin credentials and try to install again.

Method 5: Configure Microsoft .Net framework

  • Herein, look for programs in the control panel.
  • And choose turn windows features on/off.
Turn windows features on or off
  • Furthermore, confirm with the admin password.
  • Also, uncheck the box next to Microsoft .net framework and restart the system.
Repair Microsoft .Net Framework
  • Conclude the process by opening programs and performing the same steps and also checking the box next to the Microsoft .net framework.

Method 6: Install when not connected to the network

Windows 10

  • The user needs to first press the particular windows + r on the given keyboard. 
  • After that, open the particular run window.
  • Press the control panel.
  • Hit ok.
  • In the drop-down arrow, press view by and select small icons.
  • The next step is to open the particular network and sharing center.
  • Choose change adapter settings.
  • Press right-click on every adapter.
  • Also, press on disable where is available.
  • A message stating: the connection is lost. Make sure you do not reconnect with your network will appear on the screen.
  • Leave the window open.
  • Install QuickBooks once more.
  • Go back to the network connections window.
  • Now activate your network connections.

Windows 7 and Windows 8

  • Press the Windows start button, and then select the particular control panel.
  • In the drop-down of view by, go for small icons.
  • Now, open the network and sharing centre option.
  • Press change adapter settings.
  • After that, press right-click on every adapter.
  • Press disable wherever there is any opportunity.
  • The connection has been lost message appears.
  • Make sure you do not reconnect the network after getting this message.
  • Leave the window open.
  • Try installing QuickBooks desktop again.
  • Head to the network connections screen.
  • After the installation is complete, you must enable the network connections.

Method 7: Assign the drive letter again

  • The user needs to press start.
  • Then press on settings.
  • Choose the control panel.
  • And then, press the administrator tool two times.
  • After that press on computer management.
  • Right-click on the cd rom drive or the hard drive you wish to edit the letter of.
  • Choose the change drive letter.
  • Click on edit and then select the drive letter that is original.
  • Hit ok.

Conclusion!

Eliminating the QuickBooks error code 1327 invalid drive becomes a lot easier once you perform the set of steps we have scribbled in above. However, there can be situations when the user might not be able to rectify the issue even after performing the set of steps listed above, in that scenario, all you need to do is to get in touch with our team professionals using our support number i.e., +1-888-510-9198 and our technically sound experts will ensure to answer all your queries immediately. We are a team of technically sound experts who work round the clock to provide instant support and assistance. Feel free to discuss your queries with our experts and let them handle the issue for you.

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Some FAQs Related to the QuickBooks Error 1327:

What is QuickBooks Error code C 1327?

QuickBooks Error 1327 generally appears when the QuickBooks program cannot locate the drive or the Network location as indicated in the error notification.

How to fix the QuickBooks Error 1327?

There can be various errors in QuickBooks and every error can be resolved using a different set of steps. Here are common set of steps that can fix the issue:
1. Fix registry settings
2. Remove the network drive to solve QuickBooks Error 1327.
3. Make sure that storage devices have a proper connection
4. Create a new window user and install windows
5. Configure Microsoft .Net framework
6. Install when not connected to the network
7. Assign the drive letter again 

How do I fix error 1328 in QuickBooks?

You can try to fix QuickBooks error 1328 using the steps below:
1. Check for windows updates
2. Rename hidden files and folders
3. Run SFC tool
4. Run QuickBooks install diagnostic tool
5. Perform clean installation

How to recover lost data using QuickBooks auto data recovery tool?

How to recover lost data using QuickBooks auto data recovery tool?

Looking for the process to recover the lost data using the auto data recovery tool? If yes, then your hunt ends right here. Auto data recovery is basically a feature of QuickBooks that can be used in case of data loss or corruption. This also helps to recover all or nearly all of the data. Intuit Data Services can help with data recovery most of the time. However, the process can take some time and restrict the user from using QuickBooks for some time. However, using the QuickBooks Auto Data Recovery tool can be a faster way of recovering lost or corrupted data. We suggest to use this method only when other methods don’t work.

If you wish to know the answers of questions such as “How do I recover ADR files?” or “How do I recover a deleted file in QuickBooks?”, then your quest ends here. Read on to understand the working and various features of the QuickBooks Auto Data Recovery tool in order to help yourself recover your precious lost data. You can also get in touch with our QuickBooks support team at +1-888-510-9198, in case you need any sort of technical assistance in recovering your company file data. Having said that, let us understand the process further!

What is Auto Data Recovery Tool in QuickBooks?

Intuit, the developer of QuickBooks provides a bunch of tools to the its users to get rid of the issues that one might face when working on QuickBooks. And the auto data recovery tool is one such tool that can be a savior for QuickBooks users, in case they lose their crucial data when working on QuickBooks company file. The QuickBooks Auto data recovery tool can help the user to recover the lost file in QuickBooks by:

  • It helps in restoring the lost transactions with the help of the current transaction log file and a copy of the company file.
  • Also, it can help in restoring all but the last few hours of transactions with a copy of both your Company file and your Transaction Log file.

One can even recover lost QuickBooks data files from the hard drive by using the ADR feature. Let us further understand about the steps involved in making the most of auto data recovery tool in QuickBooks.

Important points to remember

  • ADR is only available in QuickBooks Pro, Premier, and Enterprise Solutions for Windows.
  • Also, the ADR feature is not available in Accountant Editions.
  • The ADR file size limitation is 1.5 Gigabytes.
  • In case the backup is larger than 1.5 Gigabytes, QuickBooks will not generate an ADR file.
  • To maximize this feature, make sure that your QuickBooks Desktop always has the latest updates.

You might also need: How to Download and Install QuickBooks Tool Hub

Steps to make the most of QuickBooks Auto data recovery tool

The user can recover recent transactions using the original .TLG file with .QBW.adr file. And can also make use of the original Transaction Log file and ADR version of the company file to recover all recent transactions.

  • The user should to create a new folder on the desktop named as QBTest
  • And then open the folder where the company file is saved.
  • After that, check the location of the company file on the Product Information screen (press F2 or Ctrl+1 on your keyboard) and No Company Open Window.
no company open window - screenshot
  • The next step is to look for the .tlg file in your company file’s folder. It has the same name as your company file.
  • The user should then show file extensions
  • In case the user is unable to spot the tlg file, then performing the below steps to show the file extensions would help:
  • At first, one has to open the file explorer by pressing Windows + E
  • And then choose organize and select folder and search options
  • For Windows 10, 8.1 & 8: Choose View, then select File name extension.
  • And then choose Hide extensions for known file types.
  • Now, go for Apply, then OK.
  • The user should copy the corresponding .tlg file of your company file, and paste it to the QBTest folder on your Desktop.
auto data recovery - screenshot
  • Now, the user should open the QuickBooksAutoDataRecovery folder. It is in the same location as the company file.
auto data recovery 2 -screenshot
  • After that copy the .QBW.adr file and paste it to the QBTest folder.
  • Now you will have the.QBW.adr and .tlg file on your QBTest folder.
  • In your QBTest folder, the user is required to right-click the .QBW.adr file and select Rename.
  • And then, delete .adr at the end of the file name.
  • After that open QuickBooks.
  • The next step is to open the company file that is saved on your QBTest folder.
  • We suggest that you use your account register to verify if all transactions are there.
  • Now, choose File then Utilities and then Verify Data to check the data integrity of the recovered file.
  • In case this copy of the company file is good, then you can move the damaged company file to a different location and transfer the copy from QBTest to the original location.
view hidden files in QuickBooks Auto Data Recovery

Recover recent transactions using .QBW.adr and .TLG.adr files

In this solution, we will be using the ADR version of both the qbw and .tlg files. This will recover all but past 12 hours of transactions.

  • The user is should create a  new folder on your Desktop named QBTest.
  • And then open the folder where the company file is saved look for the QuickBooksAutoDataRecovery folder.
  • Now, it is suggested to check the location of the company file on the Product Information screen (press F2 or Ctrl+1 on your keyboard) and No Company Open Window.
  • After that check for the .TLG.adr and .QBW.adr files. These files have the same name as your company file.
  • Perform the steps to show file extensions
  • In case the user is unable to spot the the .TLG.adr and .QBW.adr files, steps below will help:
  • In order to open the file explorer, the user needs to open file explorer and press windows + E
  • After that choose to organize and select folder and search options
  • For Windows 10, 8.1 & 8: Choose View, then select File name extension.
  • After that go for Hide extensions for known file types.
  • And choose Apply, then OK.
  • The next step is to copy the .TLG.adr and .QBW.adr files and paste them to the QBTest folder.
  • On your QBTest folder, remove the .adr from the end of the file name. That should give you a .qbw and .tlg files on your QBTest folder.
  • The user should then open QuickBooks.
  • And also, open the company file that is saved on your QBTest folder. Use your account register to verify all transactions are there.
  • The next step is to check the data integrity of the recovered file: in the top left, select File then Utilities and then Verify Data.
  • If this copy of the company file is good, you can move the damaged company file to a different location and transfer the copy from QBTest to the original location.
Recover .tlg file using QuickBooks Auto Data Recovery

Conclusion

With this, we come to the end of the article, where we hope that the information shared in above might help in successfully retrieving the lost data using the QuickBooks auto data recovery tool. However, in case the user isn’t able to retrieve the data even after performing the steps above, then contact our QuickBooks tech support team. Feel free to reach out to us at +1-888-510-9198 and our tech personnel will help you in getting back your data successfully.

 

Recommended reading:

Fix QuickBooks Error Code 12002

How to transfer QuickBooks from Old Computer to a New Computer?

How to resolve QuickBooks error code 15215

 

FAQs Related to QuickBooks Auto Data Recovery

Which versions of QuickBooks have Auto Data Recovery Feature?

The Auto Data Recovery feature is available in every version of QuickBooks including Pro, premier, and Enterprise. However, the accountants edition can’t access this tool.

What is QuickBooks auto data recovery?

QuickBooks Auto Data Recovery tool lets the user to retrieve the lost or corrupted data, which might otherwise can be a impossible task. This tool helps in recovering the lost data majority of the times, when either user mistakenly deleted the data or the file gets corrupted.

Does QuickBooks do automatic backups?

When there are any changes made to the company file, the data is saved to two hard drives. Automatic backups if activated are performed every night.

How do I retrieve data from QuickBooks?

For this, you can:
1. Move to the file menu.
2. Select open or restore company
3. Choose the backup copy and hit next.
4. Select local backup and hit next.
5. Browse the system for backup company file

How to Fix QuickBooks Error Code 12002?

How to Fix QuickBooks Error Code 12002?

Experiencing QuickBooks error code 12002 and can’t find the right way to rectify it? Well, to help you out in tackling such an error in QuickBooks, here we are with a comprehensive guide sharing the complete details. Talking about QuickBooks error code 12002, it is an error that usually occurs due to network timeout, slow internet connection, or any other internet connectivity issue preventing QuickBooks from connecting to the internet. To learn what fixes this error in QuickBooks, make sure to stick around this piece of writing till the end. Or you can further dial our technical support number i.e., +1-888-510-9198, and our certified QuickBooks ProAdvisors will answer your queries immediately.

Have you checked the latest QB update: QuickBooks Desktop 2024 Download, Pricing, and Features- Click to know more!!

What is QuickBooks error code 12002?

QuickBooks error code 12002 occurs when the QuickBooks software is unable to access the internet connection. At times due to some basic reasons, QuickBooks is unable to connect to the internet, which can further cause issues while updating the software. This can be due to incorrect browser and security settings, or an application like an antivirus or firewall program interfering with the update. There are a few other reasons behind the occurrence of such errors, we have tried to elaborate on them later. Here is what error message you see when error 12002 in QuickBooks occurs.

“A network timeout that is preventing QuickBooks from accessing the server”

What triggers the QuickBooks error code 12002?

QuickBooks Error Code 12002 dialogue box

Certain factors might trigger such an error, of which the common ones are stated below:

  • In case the QuickBooks software is unable to access the server as there is a network timeout
  • Moreover, if the internet connection is poor
  • The user can also experience a similar issue if the SSL setting is incorrect
  • Or if the internet security or firewall is leading to some or the other issue
  • Moreover, if the internet explorer isn’t set as default, then experiencing such an error is probable

Important steps before troubleshooting 12002

Before you proceed with the steps to eliminate the QuickBooks error code 12002, it is essential to perform the steps listed below:

Step 1: Create a Company File Backup

It is important to back up the company file before performing any necessary set of steps to get rid of the issue.

  • The very first step is to open QuickBooks on the system.
  • After that, head to the file menu and select the backup company file option.
  • The user will then have to make a local backup of the data.
  • And then, perform the onscreen instructions to create a company file backup.

Step 2: Update your QuickBooks Desktop

  • The user is also suggested to update the software by heading to the help menu.
  • After that select update QuickBooks option.
  • Now, select Update Now tab.
  • And then, click on get updates and wait for the process to conclude.
  • It may take a while to Sync with the server and show all the available updates.
  • After that, click on Update Now to update all the updates.

See Also: QuickBooks Error Code 80029c4a? (Error Loading Type Library/DLL)

Methods to fix QuickBooks error 12002

Here are a few quick methods that can be performed to eliminate QuickBooks error code 12002 successfully.

Method 1: Verify the Internet Explorer Settings

enable tls on internet explorer to solve QuickBooks error code 12002
  • The user needs to first close QuickBooks and open Internet Explorer.
  • And then choose the Tools and then select the Internet Option.
  • After that, select the Security Setting and ensure that the security setting is set to Medium High.
  • The next step is to click on the Globe icon and then choose the Content tab.
  • After that ensure that the content advisor tab is enabled
  • Moreover, click on the connection tab and perform the steps ahead:
    • The user needs to choose Never a Dial connection.
    • Also, ascertain that you choose the right ISP and hit ok tab
    • Select the LAN setting tab
    • Also, verify if the automatically detected settings checkbox is enabled
    • Now, check if the use of a proxy server is disabled
    • In case, you come across port 80 uncheck the box.
    • Now, hit ok tab
    • Go for the Advanced Tab:
    • Click on the Restore Advanced Setting option.
    • Look for Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 options.
    • Ensure that the Use TLS 1.0 is checked and the other two are unchecked.
  • Close the Internet Option and then click on OK button.
  • Shut down the Internet Explorer and restart the system.
  • The next step is to open QuickBooks and update it again.

Method 2: Install/Uninstall QuickBooks in Selective Startup Mode

Hopefully have already created a backup of the data. Keep your QuickBooks desktop license and product details before you continue with the steps below:

Step 1: Start the System in Selective startup mode

You can stop all the applications from restricting your repair process. It is suggested to switch to selective startup mode.

  • The user needs to first press the Windows and R tab to open the run command box on the bottom left of the system screen
  • Then type msconfig and choose the ok tab
Type msconfig in Run box - QuickBooks error code 12002
  • Once done with that hit Windows + R and open the run command
  • Enter in msconfig and hit the ok tab
  • Also, head to the general tab and choose selective startup and load system services
  • Click on the services tab and choose Hide all Microsoft services
  • Choose disable all option
Install QuickBooks in Selective Startup - QuickBooks error code 12002
  • Uncheck the checkbox for Hide all Microsoft services.
  • The user should check and ensure that the Windows Installer checkbox is selected from the list of services
  • Hit ok tab
  • And then choose the reboot option on the system configuration window
system configuration window for resolving quickbooks error code 12002

Step 2: Uninstall or Install QuickBooks Desktop

The user should then choose clean install QuickBooks Desktop.

Clean installation - QuickBooks error 12002

Step 3: Switch back to Normal startup mode

  • Once the user has uninstalled and installed QuickBooks, restoring your system to its normal configuration is recommended.
  • After that press windows + R to open the run command
  • And also enter in msconfig and ok tabs
  • You need to choose the general tab and click Normal Startup.
Normal startup - QuickBooks error code 12002
  • Now, select ok tab
  • Also, go for the restart tab on the system configuration window

You may also read: Fix QuickBooks Error Code 6189 and 816

Method 3: Set Up an Internet Connection

Set up Internet connection - QuickBooks error 12002
  • The user should first go to QuickBooks and then go to Help and check the Internet Connection Set up.
  • Now, click on the internet connection setup
Verifying internet connection- QuickBooks error 12002
  • Click on the next and done tabs respectively
Internet connection settings for QuickBooks
  • The last step is to update the application and check if the issue resolved

Method 4: Verify the Internet Connection

  • Under this method, the user should choose the Help option and then click on the Internet Connection Setup.
  • After that select Use my computer’s internet connection settings to establish a connection when this application accesses the internet
Verify the Internet Connection
  • After that update it again
  • For QuickBooks 2008 and more recent versions: select the Help option click on Update QuickBooks and then on Update the Now tab.
  • For QuickBooks 2006 and older versions: Go for File and Click on Update QuickBooks and then on the Update Now tab.

Method 5: Update QuickBooks desktop

Update QuickBooks Desktop for fix quickbooks error 12002
  • At first, the user needs to head to the help option and choose an internet connection setup.
  • After that, make use of the internet connection settings of my system to establish a connection when this application accesses the internet.
  • Go for the next tab
  • After that update the QuickBooks again with the steps below:
    • The user should select the file tab and then the update tab.
    • Go for the Update Now tab for QuickBooks 2006 and earlier versions.
    • Now, choose the file and update tab.
    • Go for the Update Now tab for QuickBooks 2008 and the later versions.

Read this also: How to Fix QuickBooks Error Code 6150

Method 6: Reset Update settings in Internet options

  • The user should first click on the Update Now tab.
  • The next step is to select the Reset Update Checkbox.
  • Now, hit the get updates tab and if the updates fail, then the user can continue with the steps below:
    • At first, one has to click on the advanced settings tab.
    • After that look for the Use TLS 1.0, USE TLS 1.1, and Use TLS 1.2 options.
    • Also, ascertain that the Use TLS 1.0 is checked and the other two are unchecked.
    • This would reset the update settings in the internet options fixing the issue up to a certain extent
Verify TLS

Method 7: Update your Chrome browser

Installing the latest version of Chrome can help in fixing the issue up to a certain extent, as often an outdated Chrome browser can trigger issues in QuickBooks. The steps involved in fixing such errors are as follows:

  • The very first step is to open the Chrome browser on the system.
  • After that, click on the More tab.
  • The user is required to select the updated Google Chrome.
Update Chrome
  • Once done with that wait for a while to update the browser.
  • After the process is over, click on relaunch. If the user is unable to find the update option, then it indicates that he/she is using the latest version of Chrome.

Do check this out: QuickBooks Direct Deposit Form

Conclusion!

Now that you know what it takes to get rid of the QuickBooks error code 12002, it is time to implement these steps carefully and check if the error gets resolved or not. However, if for some reason the user continues to end up in a similar issue again and again, then in that scenario, talking to our QuickBooks Support professional at  +1-888-510-9198 is suggested. We are a team of technically sound experts who work round the clock to provide you with immediate tech assistance.

 

FAQs

How many 12000 Series Error Codes are There?

Here is the list of 12000 series error codes that users experience:
·      QuickBooks Error 12007
·      QuickBooks Error 12031
·      QuickBooks Error 12152
·      Error 12002
·      Error Code 12009
·      Error 12029
·      Error Code 12057
·      Error 12157

How to repair the corrupted company file in QuickBooks?

To repair the company file using the rebuild data tool, the below set of steps will help:
1.      The first step is to open the file menu.
2.      Click on the utilities and choose the rebuilt data.
3.      Go for the OK tab on the QuickBooks information window.
4.      Search for the tool to repair your file.
5.      Choose the OK tab.
6.      Head to the file menu from the top of the screen.
7.      Go for the tool in order to check your file for data issues.

How to Reset the QuickBooks?

Carry out the below steps to reset QuickBooks. 
·      The very first step is to head to the help menu in QuickBooks.
·      After that, select the search tab and click on contact us option.
·      Sign in to your QuickBooks online account with your admin log in ID and Password.
·      Now, confirm the action by clicking on the yes button.
·      Choose the wipe data option from the next page.

 

See More Helpful topics Here

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How to install QuickBooks desktop on two computers?

How to install QuickBooks desktop on two computers?

It is a common question amongst people whether they can install QuickBooks on multiple computers or not, and the answer to this is yes. It is possible to synchronize QuickBooks on two or more computers with the help of multi-user mode features. Using this feature more than one person can work on a single company file at the same time. This saves a lot of time and makes a business highly productive. One can install QuickBooks on multiple computers by performing a certain set of steps. This particular feature of QuickBooks is helpful when the company has a large number of employees and every employee requires access to QuickBooks.

It should be noted that there are three versions of QuickBooks desktop which allow the different number of users to work on the same file at the same time. These versions include QuickBooks desktop, QuickBooks desktop pro, QuickBooks desktop enterprise. Each of them offers 3, 5, and 30 respectively. Before performing the steps to set up multiple QuickBooks, it is essential to ensure to have l a separate licensed copy of QuickBooks installed in all the systems in which you want to run QuickBooks simultaneously on multiple computers. To know more make sure to read the article carefully till the end. Or in case you aren’t well-versed in the technical aspects of QuickBooks, feel free to reach out to our technical professionals at +1-888-510-9198, and they will provide you with the right guidance possible. Now that you know how you can reach out to our technical professionals, let us explore further the installation process of QuickBooks on multiple computers.

Also Read: Can I Install QuickBooks Pro on Multiple Computers?

Steps to setup and install multi user network or QuickBooks desktop on multiple computers.

The below steps can be performed to successfully set up and install multiple user network in QuickBooks.

Step 1: Install QuickBooks on multiple computers

On a multi-user network, one system hosts your company files. This is your server system. All other systems connected to your network that don’t host your company files are known as workstations.

  • The very first step is to download QuickBooks on your server system.
  • After that click on custom and network install for the install time type
Choose installation type in QuickBooks
  • And then click on I’II be using QuickBooks Desktop on this computer option, And I’ll be storing…if you have the required full version of QuickBooks Desktop on your server system.  Either you just want your server system to host your files, then click on I Will Not Be Using QuickBooks Desktop on This Computer.
  • Perform on screen steps to install

Map network Drive-in window

Map Network drive

Steps to follow to put your files on a mapped network drive:

For Windows 8/10:
  • The very first step is to search for this pc in the windows search bar and choose the same
  • After in the computer tab option, choose map a network drive
map network drive- Install QuickBooks on multiple computers
  • The user should then choose any unused drive and also select browser
  • The next step is to head to the network location where the company file is placed
  • It should be noted that if you are unable to map a network drive using the UNC, then try using the IP address of the server.
  • And then hit ok tab
  • And reopen QuickBooks company file from the new mapped drive
For Windows 7:
  • The user needs to first choose Computer, in the Start Menu.
  • After that select the Tools menu then click on Map network drive. If you don’t find the Tools menu, then press the Alt key to show the menu bar.
  • The next step is to choose any unused drive letter then select Browse.
  • And also head to the network location where your QuickBooks company file is saved.
  • The next step is to hit ok tab to finish
  • And the new drive will appear as a network drive
  • Now, reopen QuickBooks company file
  • And now it is easy for you to access your QuickBooks company file from any other drive or system

Also Read: What is QuickBooks Enterprise Solutions Benefits & Features?

Step 2: Set or Change Folder Permission

Changing folder permissions in windows to install quickbooks on two computers

The user needs to perform the steps to set up folder permissions on the server system. And also ensure that the folder having the company file is on the network

Important points to remember

  • Be particular while performing the steps
  • Ensure that the installation directory have the right permission
  • In case you are running Microsoft Windows Home Edition, then the security tab will not be available in normal mode in it. Thus, you need to restart your system in Safe Mode to complete the process.
This can be done by performing the following steps:
  • The very first step is to restart the system, and then press F8 to open Advanced Boot Window.
  • Now choose Safe Mode on the Advanced Boot window, and press Enter.

Also Read: What is QuickBooks Desktop?

Set up folder and Windows access permission to share company file:

  • Ensure that the permissions are given correctly
  • And then right click the company folder to choose properties
  • After that click on Advance, on Security tab
  • Now, choose QBDataServiceUserXX and click on the Edit option
Full control of QBdataserviceuserxx
  • The user needs to ensure that the settings are set to Allowed
    • Traverse Folder/ Execute File
    • List Folder/Read Data
    • Read Attributes
    • Read Extended Attributes
    • Create files/Write Data
    • Create Folders/Append Data
    • Write Attributes
    • Write extended Attributes
    • Read Permissions

In case the permissions are not set properly then follow these steps:

  • The user needs to first right-click the company file folder and hit on Properties tab
  • Now, click on Security and choose Edit
  • Go for QBDataServiceUserXX and click on Full Control, then Allow.
Allow full control - Install QuickBooks on multiple computers
  • Hit Apply option, then OK.

Change Folder Permission

  • The very first step is to open File Explorer (Window + E)
  • After that head to the parent folder, and choose the Properties option.
  • It should be noted that these steps are to be performed for every folder on the list but all folders may not apply to each installation as they apply to a particular version of QuickBooks Desktop
    • C:\Program Data\Intuit\Entitlement Client\v8
    • C:\Program Data\Intuit\Entitlement Client\v6.
    • C:\Program Data\Intuit\Entitlement Client\v5
    • C:\Program Data\Intuit\Entitlement Client\v3
    • C:\Program Data\Intuit\Entitlement Client
    • C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
    • C:\Program Data\COMMON FILES\INTUIT
    • C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS
    • C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year) C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
  • After that, on the Security tab, click Everyone.
  • It should be noted that in case Everyone option is not listed in Group or User Name box, choose Add and type in Everyone, then go for OK.
  • The user needs to choose Full Control, then pick Apply and OK
  • After that choose Everyone on the Security tab

Note: If for any reason Everyone is not listed in Group and Username box, then need to select Add and type in Everyone, then choose Ok.

  • And tap on Full Control and click on Apply then Ok.
  • Set Windows access permissions to share company files
  • Ensure that QuickBooks has the right access permission that can help in getting rid of future issues while working with your company files across the network.
Windows 10, 8 and 7
  • The very first step is to press Windows + E to open File Explorer
  • After that right-click that folder contains your Company file.
  • Now choose Properties option,> then Sharing > Share Add.
  • The next step is to choose the QBDataServiceUserXX that corresponds to your version.
  • In order to access full control over the file set the permission level.
Windows 8.1
  • The user needs to initially take control of the file
  • Now, choose the folder for taking ownership of and choose Share.
  • Head to Advanced Security > Change > Advanced > Find Now.
  • Now, go for the user and hit OK.

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Steps to Grant Full Control

  • The user needs to choose the folder and then the Share option.
  • After that head to Advanced Security option> Add > choose a principal.
  • Now hit Advanced option> then Find Now.
  • And go for the user and click OK
  • Opt for Full Control and OK.
Windows Server 2012

Before heading to the steps, ascertain that the File and Storage Services are installed.

  • The user needs to then press Ctrl + R to open Run Command
  • Now, enter Server Manager and click OK.
  • And also head to file and Storage Services > and then Shares.
  • Now, on the Task drop-down, select New Share. A list of File Share Profile shows.
  • The next step is to hit SMB Share – Quick.
  • Now, in share location selection, go for Type a custom path > Browse to locate the folder you wish to share.
  • And then choose the folder > then hit Next.
  • In order to find out more, head to the setting up a folder and windows access permission

Step 3: Install Database Server Manager (Verify an existing setup)

Download and install quickbooks database server manager

The user needs to make use of the QuickBooks Desktop Manager to verify an existing setup. And also, to scan the company file in the system where the file is located. The user should ascertain that the database server manager is installed in the system, as it will help the user to share the company files with other systems over the network.

Step 4: Set admin rights to install QuickBooks on Multiple Computers

When the user signs in with the user account, it is essential to ensure that the account has Windows admin rights and the Database Server Manager has admin rights.

Step 5: Using Database Server Manager

When the installation process ends, the user is suggested to use Database Server Manager to scan the folder that holds your company files.

Once the process ends the file in the “QuickBooks company files found” will be seen. The user can access the company files in these folders through other systems via a network.

Step 6: Turn on hosting

Steps to turn on hosting in QuickBooks

All the steps are now performed to complete the set up outside QuickBooks, now the user needs to only turn on Multi-user Access on the server. However, ensure that the server system should be the only one in which this feature is turned on.

  • The user should head to the QuickBooks desktop
  • And then head to the file menu and navigate to utilities tab
  • Once done with that click on host multi user access and click on yes to confirm
  • The user can now easily host your company files through your network.
  • Whenever the user wishes to access the multi-user network, all that is needed is a sign-up as a user with admin rights in the server system and workstations.

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Steps to Install QuickBooks on Multiple Computers

The user can try performing the steps below to install QuickBooks on other system.

  • The very first step is to open your workstations and install QuickBooks Desktop software.
  • After that head back to your older/server computer and create a backup copy of your company file.
  • In case they are connected, copy the backup file to your new one via flash drive or another external device or network.
  • And now restore all the backup data on your new PC.
  • You can perform these steps on all the workstations.
Conclusion!

This brings us to the end of the article, where we hope that the information shared above might be of some help in installing QuickBooks on multiple computers. However, if you are unable to perform the steps above or need our assistance at any point in time, then feel free to contact our team professionals at +1-888-510-9198, and they will help you in successfully installing QuickBooks on multiple computers.

Also Read: QuickBooks Error Code 1601, 1603 and 1642

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Also Read: How to Reinstall QuickBooks by Using Clean Install for Windows?

FAQs

Can I install QuickBooks on multiple Computers?

Yes, it is possible to install QuickBooks on multiple computers. However, for this, it is a must to have a multi-user license. Note that the standard QuickBooks pro license allows you to install it on up to 3 computers and every edition has a different number of users allotted, depending upon the subscription.

Can I use the same QuickBooks license on two computers in different locations?

Yes, you can use the same license for two computers in different locations.

How many users can use QuickBooks Desktop?

QuickBooks Desktop Pro lets 3 users to work on the same company file. Whereas, QuickBooks Premier lets 5 users to work on the same company file.

How do I open QuickBooks on multiple computers?

To do that, you can install QuickBooks data server manager on your server and enable multi user access, and further the authorized users can access the same QuickBooks company file. Each multi-user has a valid license to use the QuickBooks program, according to Intuit.

How to Fix QuickBooks not Showing Mapped Drives Problem?

How to Fix QuickBooks not Showing Mapped Drives Problem?

Mapped drives in QuickBooks help the user in accessing the QuickBooks files on another server, system, or drive over the network. It further makes it easy for the user to access the company file from the shared storage. However, sometimes, the QuickBooks user might come across certain issues with the mapped drive. These issues can be pretty much annoying for the user, and thus should be fixed instantly. In this article, we are going to talk about all possible fixes to this issue. Thus, if you are interested, make sure that you read the article carefully till the end. Or you also have an option to get in touch with our QuickBooks support team at our toll free +1-888-510-9198 for any sort of further tech assistance. 

Points you can’t afford to miss 

There are certain pointers that need your attention. Note that the user can guide a particular shared folder. If the client on PC 2 has shared the C: drive with the PC, then the user can easily guide that particular C: drive, but not the subfolders. The user will further have to right-click the company file folder and if the user is unable to discover the mapped network drive alternative, then the user should scroll upwards and find more significant level folders. In case the user is making use of QuickBooks hosting, then he/she is recommended to check with the cloud admin of the mapped drive

In case the company file is available on a similar PC where QuickBooks is being used, then it is suggested to open the record from the information document’s drive. 

Effective measures that can be taken to get fix QuickBooks not showing mapped drives

The user can try performing the below set of steps to successfully fix the mapped network drive error in QuickBooks

Method 1: Check the mapping drives and turn on network discovery

  • The very first step is to move to the search bar and enter in settings tab 
  • Now, select the sharing tab 
  • The user should then click on private network.
  • Once done with that, the user is suggested to make sure that the choices that he/she has made from turn on network discovery are correct and then turn on automatic set up.
  • The last step in the process is to click on save changes and hit next tab
turning on network discovery in windows 10 in order to fix quickbooks not showing mapped drives

Method 2: Fix the issue by obtaining IP and DNS address

It should be noted that at times, the user might try to obtain the IP address and DNS manually, due to which the outcomes in the QuickBooks do not show mapped drives. The steps involved in here are:

  • The user is recommended to first open the settings tab and then choose change adapter option.
  • After that open the network connection window.
  • The next step is to enter the next tab and right click the ethernet and choose properties form the available list.
  • After that click on the networking tab.
  • And then click on the internet protocol version 4. If the user finds it tick marked, then uncheck and recheck the box.
  • The next step is to click on properties tab.
  • After that from the IPV 4 properties window, go for the options Obtain an IP address automatically and obtain DNS server address automatically.
  • The last step is to click on OK tab

Also Read: How to Recover Lost QuickBooks Data Files from a Hard Drive?

Method 3: Map a network drive in windows to fix ‘QuickBooks not showing mapped drives’

Windows 7

  • The user needs to first locate the windows key and press it.
  • After that, a list will appear on the screen, and choose system tab.
  • The next step is to move to the menu bar and click on the tools tab.
  • Now, go for the map network drive.
  • This will open a new window on the screen.
  • After which the user should click on box adjacent to drive.
  • Now, from the drop-down menu and go for the unused drive.
  • And then click on the browse and then head to the network location.
  • Also, track the network location where your QuickBooks files stored.
  • Or do mapping with a server IP address if in any case, UNC path is not working
  • After that the user needs to click on finish tab.
  • The user can get access to find a new driver which will become a network drive.
image describing how to map network drives.

Windows 8 or 10

  • In this process, the user needs to move to search bar and write on the system.
  • After that click on THIS PC from the list of result.
  • Now, right click on the map a network drive.
  • And pick the map network drive.
  • Once done with that click on box in front of the drive and go for the unused drive from the available preferences.
  • After that the browse tab and find out the location where your QB file is already stored.
  • The next step is to click on OK tab and finish tab.
  • Now try opening QuickBooks with a newly mapped drive.

Also Read: How to Troubleshoot Multi-User issues in QuickBooks for Mac?

Summing Up!

This brings us to the end of the article, where we hope that the information, we shared in above might have helped you in dealing with the mapped network drive issues in QuickBooks. However, if the error continues to trouble you even after performing the right set of steps, then feel free to contact us at +1-888-510-9198, and let our experts handle the complete situation for you.

 

FAQs related to QuickBooks Mapped Drives

What is QuickBooks not showing mapped drives problem?

QuickBooks does not show mapped drives error occur when the QuickBooks program is unable to recognize the mapped drives. This further prevents users from getting access to the company files.

What causes QuickBooks not showing mapped drives issue?

A few of the common factors causing such an error are as follows:
1. The firewall or antivirus is blocking the network
2. QuickBooks installation files is corrupt
3. Misconfigured network settings

How to map a network drive in Windows

You can map a network drive in windows using the steps below:
1. Press windows icon
2. Type this PC in the search bar
3. After that, select a map a network drive
4. Choose any unused drive letter then choose browse
5. Head to the network location where the company file is available
6. Click on ok tab and then hit finish tab as well.

Why is my mapped drive not showing up?

It can be possible if you use UAC (User Account Control). Whenever you login onto any window as an admin, there’re two options available on the screen. One admin is provided with the rights, and the other one is without any rights.

 

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