As you do this, a message will pop up on the screen. Click on Yes.
A Message appears on the screen when the company file has to be closed. Click ‘Yes’.
Note: If this error occurs, this means that more than one computer have been set up incorrectly to host multi-user access.
This error message will be displayed on each and every computer with incorrect hosting settings
In the No Company Open Window, Select File and then click on Utilities.
Confirm that the menu option of host multi-user access is being displayed. Here, note that more than one client computers can display menu options and prevent hosting multi-user access.
After this, choose the option of Stop Hosting Multi-user access on any client computer; display the Stop Hosting Multi-user access.
Follow the steps to stop hosting
Open the problem file and ensure that the log-in window appears.
If the problem still persists, follow Step 3.
STEP 3: Move to Hosting Local and Remote File Mode:
To open the detail of the window, click F2 in QuickBooks
Set the hosting to local files only. (Check this at the bottom of the window under the section of local server information.)
Select File Menu and change it to multi-user mode.
Open the Company files. If you are seeking more details, then you can look for QuickBooks in-product Help. You can also set up multi-user mode for QuickBooks Desktop resource page.
To check the product detail tab, open the company file and press F2.
Now again confirm that the hosting is set to local files only.
If the problem persists, follow Step 4.
Point to Note: If you are trying to provide consistent access to company file to the QuickBooks users, then you shall leave the computer that is hosting multi-user access, and the users who set up the QuickBooks should be logged in. However, you are not required to open the QuickBooks.
STEP 4: Restart the Client Computer
After restarting the computer, you will observe that all the system settings will be brought from scratch and all the current settings and state of the software will be eliminated.
STEP 5: Use the standard data troubleshooting solution to resolve this error
While troubleshooting, there are chances that a damage is caused to your company file data. In that case, you can follow the steps given on our website to resolve all the data damage issues.
When a user puts or tries to put the invalid Customer ID number while setting up the account with online services such as Bank Feeds, the error “Qbwin.Log: Lvl_error Error: Verify Online Account Information: Invalid Customer Id Number” appears. This error is contained in the log files of QuickBooks. However, Users who have faced this error recommend that contacting an experience and reliable technical QuickBooks support team member is the best option.
Resolve your QuickBooks online services if, when rebuilding or verifying data, either of the process does not complete and the QBWIN.log shows
LVL_ERROR–Error: Verify Online Account Information: Invalid Customer ID number–> Record = XXX.”
Types of Qbwin.Log: Lvl_error
log: Orphan payee found in Online cache
log: Verify Target: Invalid Open Balance
LVL_ERROR-Error: Verify item history Target quantity on order mismatch error
LVL_ERROR-Error: Verify Online Account Information: Invalid Customer ID number&> Record = XXX.
log: Verify list. Duplicate name encountered
LVL_SEVERE_ERROR-GetDecryptedCreditCardNumber Failed: The decryption has failed. CHECKPOINT: Failed to decrypt customer credit card number. Customer ID: nnnn.
log: LVL_ERROR-error: Verify Account List Item: View out of sequence
log: LVL_ERROR-Error: Verify Online Account Information: Invalid Customer ID number
There is two possible solution process are mentioned here.
Method 1: Rectify the Customer IDs on accounts set up for online services in the Chart of Accounts
To fix this issue, we need to correct the Customer ID and this is the very first step.
First of all, Select ‘Company‘ Option and then ‘Chart of Accounts‘
After that Check whether your bank is enabled for online services
Right on the bank account and choose the ‘Edit Account‘ option
Now Go to the ‘setting tab‘ for ‘Bank Feed‘
In the Setting tab, make a correction in Customer ID. Now, press and close this ‘setting‘ tab and come out of the screen.
Finally, run the ‘similar data utility‘ to ensure that changes have been made to the ‘Customer ID‘. This would stop the process to be completed.
Method 2: Verify the online bank information in QuickBooks and try to connect to your bank again
The method 2 can be followed if the desired results are not received from the Option-1. To start with the Method-2, verify your online bank details in the QuickBooks account. Connect with your bank to which this information is associated.
First of all, Go to ‘List menu‘ and choose ‘Chart of Accounts’.
As you encounter an error, right click on the ‘account‘ that is connected with your online QuickBooks services such as Banking.
After that Go to ‘Edit‘ option.
Move to Bank Feed settings. Ensure that the information of your setup ‘Customer ID‘ matches with the ‘Customer ID‘.
If this is also not matched with the Customer ID, then rectify the information by pressing ‘Save & Close‘ option.
One of the suspected causes of this error can be the extra space, special character, dash in the Customer ID field. If anything is there, we would suggest you to remove that quickly.
Every Customer ID or PIN Fields may have alphanumeric characters as per the policy of bank or financial institution. So, when you match your ID with the Customer ID field, then ensure to consider them. This is a sensitive case and thus should be kept in notice.
May be your account has locked if you have exceeded the number of login attempts unsuccessfully. If it has been locked out, then please connect with your bank to resolve this issue.
After this, jump to Bank Feed center in your QuickBooks account, and re-establish the connection under Sent items.
After these two steps, you will get the desired result. However, if the problem/error still persists or your QuickBooks is not working properly, then you can contact our QuickBooks Technical support team who will help you find out the exact reason for the error and will resolve the issue in the least possible time.
Our experts are available round the clock and are highly experienced. Just connect with us today 1-844-405-0907.
Send Invoices From QuickBooks To Gmail – An A To Z Guide
After QuickBooks Online teamed up with Google, it has been as simple as possible for you to invoice your clients from within your Gmail inbox. An add-on, QB invoicing for Gmail is entrenched within the inbox of your Gmail account and is simple to us. With this feature, you can now create invoices for your customers from the data available in your email.
After an invoice is created in Gmail, it will be synced to QuickBooks Online. Intuit has also launched an app called “QuickBooks invoicing for Gmail” to make the work of the business owners simpler. The app is highly recommended for small businesses.
Tips to Connect with Gmail
It’s not necessary for you to be an existing user of QuickBooks Online to send an invoice.