Toll-Free: +1-888-510-9198 [email protected]
Fix QuickBooks Error 193:0xc1 – Store Exchange

Fix QuickBooks Error 193:0xc1 – Store Exchange

Facing QuickBooks Error Code 193 when opening or using QuickBooks in multi-user or when starting QuickBooks database server manager? Well, if that is the case, then this segment is something that you need to keep an eye on. Such an error doesn’t let you access programs and features of the accounting software. Furthermore, the Quickbooks error 193:0xc1 is a store exchange error that can be seen when you try to use the database server manager. This error message shows up with the following warning message:

You may see the following error message when it occurs:
Error 193:0xc1 Windows could not start the QuickBooks DBXX service on Local Computer
Services: Windows could not start the QuickBooks DBXX service on Local Computer.
quickbooks error message 193-0xc1 = screenshot

In case you are facing the same issue again and again, then going through this segment will surely help. To learn further, stick around this segment carefully, or you can also contact our tech support team at +1-888-510-9198, and we will provide you with instant support and guidance.

Read Also: How to Solve QuickBooks Bank Reconciliation?

Causes Behind QuickBooks Error 193

The fixation of QB error 193 can only be possible once you know the reasons behind to it. When this error occurs, your system receives a pop up message- ‘Error- 193 Primary key for dept keywords is not unique’. This pop up appears every time you try to send a mailbag from headquarters to remote store.

The error can occur because of the following reasons:

See Also: How to Tackle QuickBooks Abort Error?

Troubleshooting for Store Exchange Errors (193, 175305, 175411 and 175414)

Follow the given steps instructed below in order to fix these error codes. If you have any problems while following the instruction, our technical support for QuickBooks error codes is always available to assist you.

Solution 1: Manually do windows 10 version 1803 update

Focusing on the Remote Store, these steps send a mailbag to headquarters and receive the same:

  • First of all, go to Customer > Customer List.
  • Now, choose the names and delete them (if you wish to choose more than one customer, then you can click on first one with Shift key pressed and click on the last name.

Solution 2: Update point of sale

QuickBooks Update point of sale
  • Go to Point of Sale
  • Click on Help > Software Updates > Check for Updates
  • Now, retry the storage exchange

See Also: How to Fix QuickBooks Payroll Update Error 12152?

Solution 3: Delete .qbt files in headquaters and remote store

This solution focuses on deleting the .qbt files in both the Headquarters and Remote store. Now create a new remote .qbt file.

Step 1: Delete the .qbt files at Headquarters
  • You can do the same by following the path on your Windows OS: C:/Program Data/ Intuit/ QuickBooks Point of Sale x.x / STex
  • Check all the folders and if you find any .qbt files there, then delete them.
Step 2: At the Remote Store
  • Type .qbt in the search box
  • Delete the .qbt files which you find in result
  • Now, close the windows and also empty the recycle bin.
Step 3: Create a new remote file
  • Choose Files > Company Operations > Create New Company
  • Type Company Name> Choose Remote Store> Fill the store number
  • Resend the mailbag from Headquarters to Remote Store

Note: Following troubleshooting steps are only for Windows OS, which is not an Intuit product. So, If you are not comfy with these steps on your own, Intuit suggests you speak with your computer’s manufacturer or an IT specialist.

Solution 4: Clean install QuickBooks

QuickBooks clean install tool -
  • The very first step is to click on the windows start tab on the system.
  • After that, click on control panel and open it.
  • Now, select the programs and features tab or uninstall a program
  • Select QuickBooks desktop from the list of installed programs
  • Select uninstall/change option and select remove
  • The last step is to click on next and reinstall the QuickBooks desktop.

Solution 5: Delete customers in QuickBooks

  • The very first step is to choose the reports tab after launching QuickBooks
  • And then, select customer lists
  • At list will show up on the screen, then pick the very first client
  • Now, click on the customer twice
  • The next step is to open the list of this customer
  • Also, choose all options and choose I want to
  • The next step is to choose delete the customer
  • And also select the file menu and also opt for the utilities and resend
  • The mailbag of the store must then be examined
  • The last step is to demand launching QuickBooks and examine if the error is fixed

See Also: How to Resolve QuickBooks Error 6176?

Final Note

The above given three solutions will help in resolving the QuickBooks error code 193. If you are facing any difficulty while following these steps, in this process, you can contact our QuickBooks Point of Sale support experts at +1-888-510-9198.

FAQs – QuickBooks error 193

How to fix connection error in QuickBooks?

The user can try to fix the issue using the steps below:
1. Select the Reload button or press F5 on your keyboard (Command + R if you’re using a Mac) to download the entire page.
2. If the problem persists, restart your browser and then log in to QuickBooks Online.

How to resolve QuickBooks error 193?

This error is typically caused by an outdated driver, a corrupted system file, or incompatibility with NordVPN. You can try to fix this error by running the Hardware and Devices Troubleshooter, the System File Checker scan, or uninstalling NordVPN (if applicable).

How to fix windows firewall is blocking in QuickBooks?

If QuickBooks File Doctor didn’t fix your firewall issue, you can set things up manually.
1. Add Firewall port exception for QuickBooks.
2. Create Windows firewall exceptions for QuickBooks programs.
3. Check your antivirus or firewall settings.
4. Add QuickBooks ports exception on your antivirus or firewall.
5. Restart your computer.

 

Popular topics you may like:

Troubleshooting QuickBooks Error OL-332

How to Fix QuickBooks Error Code 3140

Steps to Troubleshoot QuickBooks Error 108

How to Resolve Email Issues in QuickBooks Desktop?

How to Resolve Email Issues in QuickBooks Desktop?

Steps to resolve email issues in QuickBooks desktop

Suddenly your QuickBooks software stopped accepting the password when you tried to sign in to the email? Well, if you find this relatable, then this is something that we are addressing in this piece of writing. QuickBooks also ensures quick and smooth transaction of emails to all the concerned. But sometimes, QuickBooks won’t send email. This error basically indicates that the QuickBooks desktop doesn’t accept the password when using email services like Gmail, Outlook, or Yahoo Mail. And as a result of this issue, you might not be able to connect to the online email services and send transactions directly from QuickBooks Desktop. The email issues of QuickBooks desktop occur while mailing invoice to the client through QuickBooks.

Email issues in QuickBooks

This error might often be seen with a warning message that states “Incorrect email or password”. To get rid of such errors, you might have to configure the programs blocking the software. To make tackling such errors easy for you, here we are with this segment. However, if you feel like connecting with a team of professionals, do not hesitate to contact us. All you need is to get on a call with our tech team at ++1-888-510-9198, and all your queries will be answered by our professionals immediately.

Read Also: QuickBooks Tool Hub Download, Fix QuickBooks Error

What triggers QuickBooks email issues

Experiencing such an error becomes possible in case of the below reasons:

  • Email settings are not correct
  • .dll file has been damaged
  • QuickBooks runs as administrator
  • Incorrect or damaged QuickBooks installation
  • Damaged or incorrect Outlook installation
  • While sending email through QuickBooks, Outlook opens in the background

You may see error as “Error: QuickBooks is not able to process email to Outlook

QuickBooks won't send email to Outlook

Read this Also: How to Resolve QuickBooks Unable to Export to Excel Error?

Steps to Resolve Email Issues in QuickBooks Desktop

Below listed are some solutions that you can try to resolve this problem. If the problem persists after following these steps, then you can contact our QuickBooks Error Support & advisors at +1-888-510-9198 to save your time and efforts.

Solution 1: Make sure that the QuickBooks is not running as administrator

  • Right click on the icon of QuickBooks. Select ‘Properties‘.
  • Now choose the ‘Compatibility‘ tab
Run QuickBooks on Compatibility Mode to resolve QuickBooks won't send emails issue - Screenshot
  • If Run this program as Administrator is selected, then ‘Unselect‘ it. (If you find that the color of ‘Run this program as Administratoris grey then first choose the ‘Show Settings for All Users
  • Click ‘Okay
  • Now, restart QuickBooks which will resolve QuickBooks won’t send emails issue.

You may also like: QuickBooks Desktop 2023 – Pricing, Features and Download

Solution 2: Ensure that Email Preference has been correctly set in QuickBooks

If you use Microsoft Outlook with Microsoft Exchange Server, then Open Outlook and sign in before you start checking the preferences set in QuickBooks.

  • Select ‘Edit-> Preferences -> Send Forms
Send forms options to resolve email issues in quickbooks - Screenshot
  • Now click on ‘My Preferences‘ tab and set Send E-mail using and the option you want to use. Then, click ‘OK‘.
  • If you find the preference to be set correctly, then follow the following steps:
    • Choose ‘Edit -> Preferences -> Send Forms’
    • Choose the tab of ‘My Preferences‘ select ‘QuickBooks E-mail‘ and Click ‘OK‘.
    • Click on ‘Edit -> Preferences
    • Select ‘Outlook‘ and Click ‘OK‘.
  • Now, close QuickBooks and other programs.
  • Restart Windows and then, restart QuickBooks
  • Now email the report.

Solution 3: Ensure that email preference is set correctly in Internet Explorer to resolve Email issues in QuickBooks

  • First of all, close QuickBooks and Open ‘Internet Explorer’
  • Select ‘Tools > Internet Options
Choose internet options in IE - Screenshot
  • Now, click on ‘Programs‘ tab
  • Check whether correct email program has been set as the default email program, i.e. when you send email through Outlook, then Outlook should be select and vice versa for Outlook Express.
  • Now, close the ‘Internet Explorer
  • Open QuickBooks and email the report.

Read this also: How to Fix QuickBooks Payroll Issues?

Solution 4: Test and repair MAPI32.dll

The steps to test and repair are technical and should be performed by an IT professional. If you need IT support to resolve this issue, you can contact us too for help (Charges May Apply).

Use Microsoft Word to test the functionality of MAPI32.dll

  • Restart the computer and reopen Windows
  • Open a document in Microsoft Word
  • Select ‘File > send > Email as PDF document
  • If no error occurs, contact the technical support for assistance
  • If an error occurs, then contact Microsoft Help and Support to resolve issues with Outlook or Office Suite and the MAPI settings
  • Once the issue is resolved, email the report.

Repair MAPI32.dll

  • Close all ‘Windows‘ and click on ‘Windows Start’
  • Go to ‘Computers‘ and Go to ‘C:\Windows\System32
  • Double-click on ‘Fixmapi.exe file‘ and follow all the instructions on the screen
  • AfterFixmapi.exe‘ stops running, you can restart your computer.

Rename MAPI32.dll

This should only be done if repairing MAPI32.dll does not resolve the problem.

  • Firstly, Close your all programs.
  • Use ‘file explorer‘ and ago to ‘C:\Program Files (x86)\Common Files\System\MSMAPI\1033
  • Rename ‘MAPI32.dll‘ to ‘MAPI32.dll.OLD
  • Restart your computer and run ‘Fixmapi.exe‘ again
  • When ‘Fixmapi.exe‘ stops, restart the computer

Solution 5: Reinstall QuickBooks with Clean Install Tool to repair email issues in QuickBooks

  • Close all the open web pages and applications after saving all unsaved works.
  • Press the ‘Start‘ button and Type ‘Task Manager‘.
  • After the ‘Task Manager‘ window opens, end all the QuickBooks related processes.
Close QBW32.exe process to resolve issues email issues in quickbooks- gif
Select QuickBooks version and product version in clean install tool - Screenshot
  • Restart your computer.
  • Check for the folders that are not renamed and manually rename them.
  • Uninstall QuickBooks accounting software and reboot the computer.
  • Keep your license and Product Number handy.
Intuit licence and product number - screenshot
  • Insert installation disk into your computer’s disc drive or download an installation source copy from the internet.
  • Run the installation wizard and then follow the on-screen instructions.
  • Open QuickBooks and reactivate your software.
  • Go to the ‘Help‘ menu and update your QuickBooks desktop.
Update QuickBooks Desktop to solve QuickBooks won't open error - Screenshot 1
  • Open your QuickBooks company file and try sending the email.

See Also: How to Fix QuickBooks Point of Sale Error 121?

Solution 6: Repair Outlook

You can repair your outlook with the help of the following article:

Repair/Re-install Outlook 2007, 2010, 2013, 2016, 2018

or perform the steps below

  • Here, the user is supposed to head to the Windows in the System, and then open the Control Panel
  • Once done with that click on the Programs option
  • Now, click on the Programs again or click on Uninstall a program
  • The user is then required to search and select the Microsoft outlook program from the list that appears on the screen
  • Once done with that, click on uninstall/change option in the uninstall wizard and also select the repair tab
  • Moreover, Perform the steps to fix the MS Outlook program
  • And then click on the finish tab
  • After the process ends, try to send an email from QuickBooks to Outlook and check if the issue resolves

Solution 7: Missing Primary Interop Assembly

If the user has installed QuickBooks first and then Microsoft office, then it means that the primary interop assembly has not been installed in your system. Thus, the user is required to check into your system that the assembly is installed.

  • This can be done by checking the directory: – C: \ Program Files (×86) \ Intuit Statement Writer 20XX XX is the version of QuickBooks software you have in your system.
  • If the directory is present, then run the vstor.exe file.
  • This will help in installing the assembly that is missing

Solution 8: Verifying the QuickBooks Compatibility with your Microsoft Outlook Version

  • Under this method, check the software version in use
  • In case the user is using the updated version, then he/she needs to verify the Microsoft version compatible with the accounting software
  • In case the version isn’t the same, then update the Microsoft Product
  • After which the user can check whether the issue ends or not.

Solution 9: Update the Microsoft Outlook Program

  • For this, the user needs to click on the File menu
  • After that go for the account option
  • And then head to the Product information
  • Now, choose the Update Options O Click on the Update now to start the update
  • The user will get a notification when done
  • Furthermore, check if the issue ends

Solution 10: Update QuickBooks to latest release

Outdated QuickBooks software is something that might land you into a bunch of different problems. Thus, it becomes crucial to update QuickBooks to the latest release. And this can be done using the steps below:

  • Start off by heading to the help menu and selecting the Update QuickBooks Desktop option.
Go to Help and Click Update QuickBooks
  • Also, Visit the Update now tab.
  • Moreover, choose the reset update checkbox to clear all updates downloaded.
  • Now, choose Get updates and start the download process.
  • Reboot QuickBooks when the download ends
  • Furthermore, Accept the terms and install new release.

Alternate Methods for Webmail Password Issues in QuickBooks

Other than the above steps, you can also perform the below steps for webmail password issues in QuickBooks. Let us have a look:

Method 1: Check the settings for antivirus

In certain cases, antivirus might block the connection to QuickBooks. Thus, one can perform the steps below to fix such issues:

  • Start by making Port 465 and opening for Yahoo mail
Make port 465 - email issues in QuickBooks
  • Also, make Port 587 open for Gmail and all other email services.
Port 587 - email issues in QuickBooks
  • This would help you resolve the issue, if not them make sure to check by sending a test email.

Method 2: Check for the email settings

Gmail Users

  • Perform the steps to enable access for less secure apps.
  • Set access preferences for specific apps like QuickBooks.
  • Head back to QuickBooks and email to test.

Yahoo Mail users

  • Head to the Yahoo account security page
  • Turn on the Two step verification
  • Permit the apps that se less secure sign in features
  • Now, check if you are able to send an email or not.

Final Words…!

We hope that the above given steps are helpful for you to resolve email issues in QuickBooks desktop and you will get rid of QuickBooks won’t send emails error. In the meanwhile, if you need any further information, you can contact us on our QuickBooks technical support number i.e. ++1-888-510-9198. Help is available round the clock.

Frequently Asked Questions!

How do I resolve email issues in QuickBooks desktop?

You can perform a bunch of steps to fix email issues in QuickBooks. Let us have a look:
Solution 1: Make sure that QuickBooks is not running as administrator.
Solution 2: Also, Check Email Preference are correct in QuickBooks.
Solution 3: Ensure that email preference is correct in Internet Explorer to resolve Email issues in QuickBooks.

How do I reset my email in QuickBooks?

For this, you can change your QuickBooks user ID, email address, password, and other info
1. Sign in to QuickBooks Online.
2. Also, Choose your profile icon next to Settings ⚙.
3. Furthermore, head Manage your Intuit Account.
4. Moreover, Select the Sign in & security menu.
5. Also go for the User ID, Email address, or Password section.
6. Make your changes.

How do I fix QuickBooks not sending emails?

You can fix QuickBooks by opening QuickBooks desktop and under the edit tab, choose preferences tab and click on the send forms. Under my preferences tab, select the option for sending email under the send email using section and click ok. Also, go for the outlook email, if you use Outlook to send emails and click ok.

 

Recommended Articles

How to Fix QuickBooks error code PS033?

How to Resolve QuickBooks Reporting Problems?

Steps to Fix QuickBooks Error 6000

How to Resolve QuickBooks Error Code 3100?

How to Resolve QuickBooks Error Code 3100?

In the modern world of global businesses & technology, accounting and bookkeeping solution has become a primary necessity. Therefore, the benefit & rapid growth of companies with no hassle, Intuit Inc. developed an accounting software that is – QuickBooks. This software has garnered an immense reputation in the business market of the United States & Canada. But in the last few years, it has been observed by the few users that this it frequently get affected by the QuickBooks Error Code 3100.

Here in this post, we are going to endow the best information from our understanding of this issue. We will provide a complete overview of the symptoms, causes, and solution of the QuickBooks error code 3100. However, you can take guidance from our QuickBooks error support services in case you have any queries or looking for help.

Read Also: How to Resolve QuickBooks Error Code 6007?

When Does QuickBooks Error 3100 Appear?

QuickBooks Error Code 3100 generally occurs when you try to add a new customer to QuickBooks. The Customer, Vendor or Employee name or record you are trying to enter may already exist in the create Customer request. The accounting software always takes unique Full Names in Customer, Vendor or Employee data and that includes both active and inactive records. You should check the names for the three entity types if this error appears and then rename that if necessary.

When this error occurs you will see the following error message on your screen:

Customer Insert/Update Error – [CustomerName] – 3100 – The name “[CustomerName]” of the list element is already in use.

QuickBooks Error 3100 Symptoms

Check out the signs and symptoms of QuickBooks error code 3100 given below:

  • Frequent active program window crashes
  • QuickBooks Error Code 3100 pop-up on the screen
  • System crashes after regular interval of time
  • Keyboard inputs & mouse responds slowly
  • Generally, the Error 3100 appears while QuickBooks installation

See Also: How to Fix QuickBooks Error Code 3003?

What Causes QuickBooks error code 3100?

Check out the reasons due to which QuickBooks Error code 3100 occurs:

  • Corrupt QuickBooks download or incomplete QuickBooks installation
  • Corrupt or damaged Windows registry
  • Attack of harmful viruses & malware
  • Mistakenly deleted QB programs/files

The image as shown below is similar which appears on your desktop

quickbooks error code 3100 - screenshot

Read this also: What versions of QuickBooks are supported on Windows 10?

How to Troubleshoot QuickBooks Error Code 3100?

Check out the systematic troubleshooting steps to resolve the QuickBooks Error 3100:

Step 1: Use Unique Customer, Vendor or Employee Names

  • Use appropriate credentials and login into your Salesforce account.
  • Click on the Accounts tab.
  • Select Merge Accounts at the bottom right side of the window.
  • Type in the name of duplicate account in the text field and proceed to validating for merging them. Remember to not remove the Customer List ID value.
  • You should now be able to add a new customer, vendor or employee.

In QuickBooks POS

  • Just in case you are a QuickBooks POS user, then you simply need to move to the Customer Menu and then, click on the Customer List.
  • After that, you need to head to the Search field and then insert the name shown in the error and search for any duplicates.
  • You are then required to go for I want to drop down menu and then click on Merge
  • Once done with that, a merge window will appear on the screen, where the user needs to select the customer vendor that he/she needs to keep and discard.
  • The last step in the process is to go for the merge customers/vendors
  • It should be noted that the transactions made on both names will be named after the name you will keep.

If the issue persists, perform the below-mentions solutions.

You may also like: How to Fix QuickBooks Error Code 3140?

Step 2: Repair Windows Registries Associated with Error 3100

Steps to repair the Windows registries given below:

  • Firstly, Hit the “Start” or “Windows” tab.
  • After that Enter the “command” in the dialogue box… DO NOT hit the ENTER yet.!
  • Now Press Ctrl+Shift on the keyboard and press the ENTER tab.
  • You will be redirected to the permission dialogue box.
  • Hit the “Yes” icon.
  • The “command prompt” will open with a blinking cursor.
  • Type the “regedit” & press the ENTER.
Use Registry Editor - Screenshot 1
  • Choose the keys related to the error 3100 in the “Registry Editor”.
  • In the File menu, select the Export.
Use Registry Editor - Screenshot
  • Choose the folder that you want to save in your Save In list.
  • Enter the name of QB backup files for which you want to create the backup in “File Name” box.
  • Ensure that the “Selected branch” chosen in the Export Range box.
  • Hit the Save icon.
  • Finally, the file will save with a .reg extension.

Step 3: Conduct the Full System Malware Scan

Scanning the system for malware or virus attack - Screenshot
  • Run the full system scan on your anti-virus software to remove the entire malicious viruses.

Also See: Steps to enter and delete transactions by batch in QuickBooks desktop

Step 4: Cleanup the System Junk

As we use our system daily, the system accumulates dozens of junk files & programs. It may slow down your system or cause the error code 3100..! Hence, use the antivirus software to eliminate the gibberish files, folders, and programs out from the computer. Use the below given steps to remove junk files through Disk Cleanup (cleanmgr).

  • Hit the “Start” or “Windows” button.
  • Enter the “command” in the search boxDO NOT hit the Enter yet..!
  • Press the Ctrl+Shift & hit the Enter tab.
  • Furthermore, you will be redirected to a permission dialog box.
  • Moreover, click the “Yes” icon.
  • The command prompt will appear.
  • Type the “cleanmgr” & hit the Enter tab.
Type cleanmgr in Run box - Screenshot Image
  • Disk Cleanup will estimate the occupied disk space.
  • Check the boxes & hit the OK icon.

Step 5: Update the System Drivers

browse the system for driver software - Screenshot
  • Go to Programs and Features.
  • Find NETGEAR Adapter and right click to select Uninstall.
  • Restart you computer and reinstall the software drivers again using the CD or the website.
  • When prompted, plug in or insert the adopter in order to keep from countering any conflicts with existing devices.

See Also: How to Create one-time Payroll Check in QuickBooks Online?

Step 6: “Undo” the Recent System Changes by Using Windows System Restore

  • Hit the “Start” or “Windows” button.
  • Type “System Restore” in the search box & hit the “Enter”.
  • Hit the System Restore.
System Restore Point in Windows - Screenshot
  • If prompted, enter the administrator password.
  • Finally, restore the system.

Step 7: Uninstall & Reinstall the QuickBooks Program (Windows 7, Windows Vista, XP, 8)

  • First of all you need to Hit the “Start” button to open the Programs and Features.
  • After that, Click the “Control Panel”.
  • Click the “Programs”.
  • Furthermore, click the “Programs and Features”.
Programs and Features option - quickbooks error code 3100
  • Trace the QB programs associated with the “QuickBooks Error Code 3100″.
  • Moreover, select the QuickBooks associated entry.
  • Hit the Uninstall button.
Uninstall and reinstall the QuickBooks file or program - quickbooks error code 3100
  • Finally, reinstall the QuickBooks software.

Step 8: Fix damaged customer names

Create a new customer

  • The very first step is to head to the customers menu and select the customer center.
  • After that, the user needs to pick the new customer and job tab and click on new customer from th drop down list.
  • The last step is to insert the test customer from the name, ignore the other given fields blank, and click on the ok tab.

Steps to merge names

  • At first, the user needs to search for customer name and right click on it and click on the edit customer
  • Also note that if there is a job below the customer and opt for the job and a blank cross will show. You need to drag cross and adjust it below the new customer’s name.
  • You will further have to displace the customer’s name, type customer, and then hit a click on the ok tab.
  • You will see the merge window will display on the screen and choose the ok tab.
  • After that the user needs to edit the customer’s name by setting in back the original name and click on ok tab.
  • The last step is to quit the QuickBooks desktop and also again open it.

Also See: How to Fix QuickBooks desktop install error 1303?

Final Words..!

It might be possible that the above manual steps might not help out in order to troubleshoot the QuickBooks error code 3100. Or possibly you couldn’t perform the above steps accurately..! Well, you can contact the Intuit certified professionals immediately for the support.

Just dial the toll-free QuickBooks support number i.e. +1-888-510-9198. Our experts will be get in touch with you shortly.

 

People may also like:

How to Fix Intuit QuickBooks Error 31:SE_ERR_NOASSOC?

Fix export to Excel issues in QuickBooks Desktop

Ways to Resolve error code 31600 in QuickBooks

How to Resolve QuickBooks Printing Problems?

How to Resolve QuickBooks Printing Problems?

Learn how to troubleshoot printing issues in QuickBooks desktop:

QuickBooks software is the most famous & reputed accounting tool developed by Intuit for a wide range of small to medium-sized businesses. There are numerous advanced utilities available in the QuickBooks for the reason that Intuit has upgraded this software almost every year. It’s quite evident to you that you can take remote access to QuickBooks Online from anywhere. And also, that you can give the print commands from the tool itself with no efforts.!

But sometimes we encounter some issues related to printing, so, do not get anxious about it. In this blog, I am going to talk about few simpler ways to fix many of the printing issues that can occur in the Windows desktop version of QuickBooks.

You may also read: What is the process of Online QuickBooks bank reconciliation?

QuickBooks Printing Issues

Sometimes, QuickBooks Printing problems can be very frustrating and may be difficult to resolve for the users. There are thousands of users who are searching for the solution of QuickBooks printing problems. This technical blog describes how to verify if printing problems is occurring in the Windows version of QuickBooks desktop.

Also, this blog endows the troubleshooting steps for these frequent QuickBooks printing issues. However, in case you have any further queries or need any type of help you can connect with our QuickBooks error support team anytime.

Types of QuickBooks Printing Problems

If you are facing printing issues on your QuickBooks desktop then this blog might be helpful for you. Generally, these printing errors caused by a variety of reasons. Below are few printing issues you may face while using QuickBooks:

QuickBooks Enterprise Unable to Print

If you are a QuickBooks Enterprise user and encounter QuickBooks unable to print error, don’t get troubled about that time.! In such situations, Our Certified ProAdvisors team supposes to be contacted straight away because this may end-up to further significant problems.

Unable to Print QuickBooks Invoice and Checks

We already endow the best solution above to troubleshoot the invoices related problems. You can check the steps below and solve the problem.

QuickBooks 1099 Form Printing Issues

You can solve QuickBooks 1099 form printing issues by using the below-prescribed steps.

QuickBooks printing Problems Checks

If you encounter this issue that purely means that the software needs to be updated.

QuickBooks Printing Problems in MAC

If QuickBooks software is not capable of printing by MAC, you suppose to get in touch with the QuickBooks for Mac support. They will troubleshoot sort of printing issues for your better experience.

Important points before you start troubleshooting

You need to check the following points before you start troubleshooting for the printing issues.

  • You need to ensure that your QuickBooks is updated to the latest release version.
  • Ensure that your PC is connected to the printer and the printer software is installed on your system.
  • For specific printing error messages, you may search the exact error message on the web.

Read this also: How to Resolve Email Issues in QuickBooks Desktop?

Troubleshooting QuickBooks Printing Issues like a Pro

You need to follow the below given steps in order to resolve the printing issues on your QuickBooks. We recommend you to take a backup of your computer and company file before proceeding ahead.

Step 1: Print Outside QuickBooks is Possible or Not?

  1. First of all, turn off the printer, restart the computer, and later switch on the printer again.
  2. Ensure the printer paper loaded appropriately.
  3. Hit the “Windows” or “Start” button.
  4. Choose the Control Panel.
  5. Perform double-click on the “Printers and Faxes”.
  6. Right-click the printer.
  7. Choose the “Use Printer Online” (If the printer appears Offline).
  8. Perform Double-click on the Printer.
  9. Choose the Printer => Cancel All Documents.
  10. Now, Close the window.
  11. Perform the right-click the printer.
  12. Choose the Properties.
  13. Select the Print Test Page.
  14. If in case, the test page prints…!! Ensure by testing the printer using WordPad file:
    • Go to the “Start” => “Run”.
    • Type-in “WordPad” in the search dialogue box.
    • Hit the OK icon
    • Type-in texts in the WordPad.
    • Select the “File” => “Print”.
    • Choose the right printer.
    • Hit the Print icon.
    • Ensure that no error lights appear on the printer.
    • Mention to the printer manufacturer’s documentation for any of the following:
      • The printer shows the error signal.
      • Unable print the test page.
      • Not able to print from WordPad.
Confirm these things also!
  • You need to rename QuickBooks Qbprint.qbp file & attempt to print again.
  • If you are unable to print then attempt to print different file/files of the same format or similar type of the file to check that the problem is with the file itself or the software.
  • Now attempt to print, the prior file is damaged if you are successful in printing.
  • Now, attempt to alter the batch printing to single printing. It may take some more time, but it will solve the error.
  • Make sure that the latest version printer drivers are in use.

Step 2: Verify Printer Detail of Printer Setup in QuickBooks

Firstly, check that the default printer setup is selected or not:

  • Select the File => Printer Setup (From the menu bar in QuickBooks Desktop)
  • Check and choose the correct printer for each particular Form Name.

Read Also: How to Fix QuickBooks Error 6000?

Step 3: Verify the name of the printer on the hardware and match it with the driver info in printer setup window or not?

Check that the specific name of the printer hardware enlisted in Setup:

  • Select the File => Printer Setup.
  • Now, Verify printer name. If it’s incorrect, make the computer’s printer setup correct.

Step 4: Is the Printer on a Network or local?

Network: Confirm network settings are set up appropriately.

Local: The issue may be with the computer. Confirm the connection between the printer and computer is present.

See Also: How to troubleshoot QuickBooks Payroll most common errors?

Step 5: Do you have another driver installed on the computer?

  • Use different drivers to attempt to print.
  • If you need assistance to know how to use other drivers, contact the printer manufacturer.

Step 6: Verify that the printer is the correct one

  • Open QuickBooks and choose the File option and then click on Print setup.
  • After that select the form you are trying to print.
  • Ensure that your printer’s name match the exact name of the printer you are trying to use. If not then you need to correct the setup within your computer’s Printer Setup first.
  • Now hit a click on Help in this area for more detailed instructions on these settings.
setting up printer to fix quickbooks printing issues

Read Also: How to Fix QuickBooks Error 6000, 301?

Winding Up!

I hope with the help of this article now you are able to resolve the printing problems in QuickBooks desktop. However, if still the issues persist there, you can dial our QuickBooks support number i.e., +1-888-510-9198. Feel free to contact our experts and get instant solution for your QuickBooks related problems. Our certified QB experts are always ready there to solve your all problems.

 

Some other useful links

Troubleshooting QuickBooks Printing Problems

How to Know Pros and Cons of QuickBooks Online?

Resolve QuickBooks Unrecoverable Error

 
Why is QuickBooks not printing my checks correctly?

Sometimes QuickBooks does not print checks as it should due to the formatting issues. Make sure to check template and printer settings are matching, and align the checks in a proper way in your printer tray.

Why are QuickBooks invoices printing with missing information?

QuickBooks can sometimes print incomplete invoices it can be a result of data entry errors. Double-check your invoices for accuracy and review the print preview to ensure all required information is included.

How to troubleshoot QuickBooks PDF printing problems?

To fix QuickBooks PDF printing issues, try to reinstall the QuickBooks PDF Converter, make sure it is set as the default printer for printing, or use the QuickBooks Print and PDF Repair Tool for a quick fix.

How to Fix “The file you specified cannot be opened” errors in QuickBooks?

How to Fix “The file you specified cannot be opened” errors in QuickBooks?

Steps to fix Error “The File you specified cannot be opened” in QuickBooks

Does an unwanted error disturb your smooth working of QuickBooks accounting software? Well, technical glitches in QuickBooks are something that you cannot skip but rectify. One such error can be “The file you specified cannot be opened”. This is a very commonly reported error that you might bump into when downloading payroll, paying scheduled liabilities, and also when opening a federal or state form. Did you find this error a bit intimidating? If yes, then we are here to help you with that. This piece of writing is drafted by professionals with an aim to eliminate the error File you specified cannot be opened. So, if you are annoyed by any such error, then reading this piece of information will surely help.

This article is going to cover all the information related to this particular error. So, make sure you scroll through this piece of writing with much concentration or you can also seek assistance from our technically sound QuickBooks professionals and let them help you with the fixation of the issue. Give us a call at +1-888-510-9198, and let our technical experts brief you on the right measures to be taken.

What is “The file you specified cannot be opened” error?

Digging in deep would make sense only if you have a basic knowledge about what this error is all about. You can bump into such an error when working on various accounting operations like paying scheduled liabilities, opening a state/federal form, and also at the time of downloading payroll update. This error appears on the screen stating:

Payroll Error:The file you specified cannot be opened” It must not be already in use by another program or a read-only file.
Error:The Windows Error was The File Exists.”
QuickBooks Error The File You Specified Cannot Be Opened - The File Exists

You can land upon such an error when working on various accounting operations like paying scheduled liabilities, opening a state/federal form, and also at the time of downloading the payroll update. There can be a bunch of factors triggering such an error in QuickBooks.

What causes “The file you specified can’t be opened “?

There are a couple of triggers for the payroll errors. Let us explore each of factors one by one:

  • You can bump into such an error if the internet connectivity is poor/inactive.
  • Be prepared for a similar issue if the firewall is improper or outdated.
  • You can also come across such an error if the internet security settings are misconfigured.
  • The probability of experiencing this issue increases in the case of outdated QuickBooks application file.
  • If the software is being interrupted by windows user account control, then this error is sure to happen.
  • If you have not provided enough permission, make sure to do it or else you will land upon his particular error.

Read Also: How to Fix QuickBooks Error 6000, 301?

Important points before troubleshooting

Some advance tips to fix the above error:

  • Click onOK‘ continuously till the error message gets updated 100%.
  • Now close and then again open QuickBooks.
  • Make sure that the QuickBooks version is of the latest version.
  • Close QuickBooks software and restart your desktop.
  • After restarting QB Desktop, right-click on QuickBooks and choose ‘Run as administrator‘.

If the error does not get fixed then:

  • Make use of the internet through data cable when you retrieve the updates. Utilizing the WI-FI connection for the updates may lead to unexpected results.
  • Now open user account control settings
  • Go to ‘Control panel
    • If you use Windows 7, tap on the ‘Windows‘ button and then click on ‘control panel‘.
    • If you are using Windows 8 then press ‘Start‘ menu, and type to search ‘Control panel‘. Now click on the control panel.
    • If you are accessing Windows 10 then select ‘Search icon‘ on the task-bar and type ‘Control Panel‘. After finding it tap on it to open.
  • Now after opening the control panel, on the search bar enter ‘Change User Account Control‘ settings.
  • Now do either of the following things:
    • Turn off UAC: You can move the slider to the Never notify and then choose ‘OK‘. If asked then enter the password to provide confirmation. Now restart your device to ‘Allow‘ the changes.
    • Turn on UAC: You can move the slider to choose when you need to get notified and tap ‘OK‘. If you receive a prompt, type in the password or give confirmation.

See Also: How to Fix QuickBooks Error 6000 304?

How to Fix “the file you specified cannot be opened” errors?

Below we have mentioned few easy steps to troubleshoot the on-going problem:

Procedure 1: Ensure QuickBooks is updated

Many QuickBooks users are unaware of the fact that the updates many times become fixes to many QuickBooks glitches, ultimately enhancing the performance of the software. Thus, it is often suggested to update your QuickBooks frequently and enjoy stable and secure QuickBooks performance. The steps involved in updating QuickBooks to the latest release are as follows:

  • Launch the QuickBooks desktop and press F2 key to open the product information window.
  • Choose correct QuickBooks version.
Product information window
  • Select the option stating Get the latest updates.
Update QuickBooks - The file you specified cannot be opened
  • Make a new folder and save the file.
  • Double-click the installation file to begin the update process.
  • Restart the system now and check if the issue is fixed or not.

Procedure 2: Configure the internet and firewall security settings

You can try configuring the internet/firewall settings needed for the addition of new inbound and outbound rules related to the QuickBooks windows firewall.

  • Click the Control Panel link in the start menu.
  • Furthermore, you need to choose Windows Firewall and click on the Advanced Settings.
  • Once done with that, select the Inbound tab.
  • You are then required to head to the New Rule to create a new inbound rule.
Create a new rule in firewall settings - The file you specified cannot be opened.
  • Choose the port tab.
  • Furthermore, pick the next tab.
  • The number of ports should now be entered.
  • You will now have to click on the next tab.
  • Also, click on the next tab and navigate to the allow connection option.
Allow the connection - The file you specified cannot be opened.
  • Assign a rule name to the firewall and click on the Finish tab.

Procedure 3: Appropriate Windows permissions for QuickBooks

Relevant permissions are a basic need to make sure that the software works smoothly with windows. You can try configuring the permissions listed below to assign the required permissions.

  • To begin with, right-click theQuickBooks Desktop icon‘, followed by selecting the ‘Properties option‘. Also, choose the ‘Security‘ tab along with selecting ‘Edit
Windows permission
Processor TypeFile Path for QBW32.EXE
32-bitC:\program files\intuit\quickbooks (year)
64-bitC:\program files x86\intuit\quickbooks (year)
  • In the next step, the user is required to tap on to the ‘Add‘ option, followed by entering ‘Everyone‘.
  • Once done with that, the user is required to hit ‘OK‘, and then select the ‘Full Control option.
  • Now, repeat Step 2 and 3 respectively, but then make sure you enter ‘Users‘ in place of Everyone. Move ahead, by selecting ‘Apply‘.
Windows Permissions for Common Files - The file you specified cannot be opened.
  • Lastly, hit ‘OK‘ and you are good to go.

Note: To fix the issue altogether, it is recommended to right-click the QuickBooks icon, followed by selecting the Run as Administrator option. In case it doesn’t work, the user can carry out the following steps.

You may also like: How to Fix QuickBooks Error 6000 77?

Method 4: Altering the User Account Control Settings

Perform the task that you were doing earlier, but only after temporarily turning off the ‘User Account Control‘. If the error is removed, then this actually means that the current security setting is not compatible with QuickBooks. The steps you need to carry out are as follows:

  • Press Windows + R keys and enter the control panel.
  • Identify the user accounts from the search bar.
  • Click on the change user account control settings.
  • Click on the yes tab and mov the slider down to never notify and then turn off UAC.
UAC- The file you specified cannot be opened

Method 5: Configuring the Internet and Firewall security settings

In certain cases, firewall and internet security settings block access of QuickBooks Desktop. Therefore, trying to configure the firewall and internet settings might work in your favor.

  • You need to click on the control panel link in the start menu.
  • Choose Windows Firewall, then Advanced Settings.
  • You now have to select the Inbound tab.
  • Navigate to the New Rule to create a new inbound rule.
Create a new rule in firewall settings
  • Select port tab.
  • Go for the next tab.
  • The number of ports must now be entered.
  • When finished, choose the next tab.
  • Choose the next option after navigating to the Allow Connection option.
Allow the connection
  • Assign this firewall rule a name, and click on the finish tab.

Method 6: Run Reboot.bat

At times a restart can be a perfect solution, when the QuickBooks Desktop processes get stuck. Thus, to give it a fresh start, you can run reboot.bat.

  • You need to make an exit from QuickBooks desktop.
  • Further, right click the QuickBooks icon on the desktop and click on the properties tab.
  • Go to the open file location and search for the reboot.bat file.
Reboot.bat
  • Right click on the reboot.bat file and then select run as admin option.
  • Wait for a few minutes until the command prompt scroll all the files.
  • Reboot the windows and check if the error the file you specified cannot be opened persists.

See Also: How to Fix QuickBooks Error 6129, 0?

Method 7: Fixing QuickBooks Desktop

To check whether the folder and files of QuickBooks require some maintenance, running a QuickBooks repair might be helpful.

Method 8: Reinstalling QuickBooks Desktop with the help of a clean install

To replace the old files with new ones, QuickBooks users can prefer a clean install. This might work, as freshly installed software generally doesn’t bring in any such issue. The steps involved in this process are as follows:

  • Start off by pressing windows + R and open the run tab.
  • Enter the text appwiz.cpl, click on the enter tab.
appwiz.cpl
  • Once dine with that click on the QuickBooks software and click on uninstall tab.
Uninstall programs and features
  • Download the clean install tool.
  • You can use this tool for installing the QuickBooks desktop software again
  • Take a note that you will require your License and product keys at the tie of re-installing QuickBooks software.

Read Also: How to Fix QuickBooks Error 6190 and 816?

The Wrap It Up!

If the issue still persists, you can contact our QuickBooks Customer Support team at +1-888-510-9198. We are available 24×7 and feature best-in-class services. We fix an all sorts of QuickBooks issues.

 

More Helpful Articles:

Easy Ways to Resolve QuickBooks Error “QuickBooks Unable to Verify Financial Institution”

How to Fix QuickBooks Error Code 6123, 0?

Ways to fix QuickBooks Error: The Attempt To Log In With The Username Failed