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How to Fix QuickBooks Installation Errors for Windows and Mac?

How to Fix QuickBooks Installation Errors for Windows and Mac?

Having issues with the installation of QuickBooks Desktop? Sometimes QB users may see very common problems at the time they try to install QuickBooks desktop software. These errors may occur in QuickBooks for windows as well as Mac. When this error happens, the program doesn’t start or errors repeatedly appears when clicking on QB files or a company icon. The installation errors can create countable nuisances and prevents QB files to open the whole program in windows or in Mac systems. However, you can simply resolve these errors by rebooting your computer system once.

In this article, we are going to discuss on several basic steps to resolve various type of QuickBooks desktop installation errors for Windows and Mac. However, if you are looking for instant help form well qualified accounting experts you can contact our QuickBooks enterprise support team by dialing +1-888-510-9198. We can manage all sort of concerns associated with these errors.

What Causes the Installation Errors for Windows & Mac in QuickBooks?

Below are some possible causes behind the QuickBooks Installation Errors.

  • You are using the different version of QuickBooks to open the company file, folder, compressed or encrypted file
  • Opening of QuickBooks multiple times if you double clicked repeatedly which blocking your company files from opening successfully
  • Wrong method to open a specific file type can also be a cause of error
  • The problem with reports and other windows within the file
  • Incomplete or wrong name of a file or an extension that corrupts all data
  • These errors can occur if one of the core Microsoft components that QuickBooks Desktop uses is not functioning correctly

What are the Signs of installation issues?

You can easily spot the issue with the help of below signs and symptoms:

  • In case the QuickBooks program freezes when you try to open or run it
  • Or if the windows system is not responding.
  • Another sign can be if the installation file won’t open.
  • The installation got interrupted in between the process. 
  • The system hangs while working. 
  • Sluggish keyboard and mouse response. 

Backup Company File Before Fixing QuickBooks Desktop Installation Errors

When you perform the steps to rectify an issue, it might happen that the company file data gets damaged, especially when you do not perform the steps properly. Thus, it is recommended to first take the backup of the data. 

  • Start with opening QuickBooks Desktop software.
  • Click on the option File menu.
  • Now, from the drop-down options, click on the backup company file. 
  • Choose Create local backup option.
  • In the backup window, go for option Local Backup.
  • Click the Next button to proceed with the process.
  • Hit the Browse button; and select the location to save the backup file.
  • Go for the location and then click the OK button.
  • Hit the Save button.
  • Press the Next button to proceed further for starting backup.

Read Also: How to Fix QuickBooks Payroll Error 30114?

How to Fix QuickBooks Desktop install errors in Windows?

If you are trying to uninstall, refresh, or introduce an application on the Windows based computer, you possibly experience dozens of error messages.

Error: Verify Windows Installer Problem

This error generally occurs when the windows installer is disable, corrupt, or improperly installed in the computer. In such condition, you can go through the following steps to check if there is any Windows Installer issue. Follow the steps mentioned below:-

  • Select the “Windows” or “Start” icon
  • Go to the search dialogue box, and enter “cmd”. Or select the “Run” option and then enter the “cmd”
  • Then, hit onto the “Enter” tab. This will lead you to open the “Command Prompt” window
  • Go to the order brief and enter ‘MSIExec’
MSIExec - Screenshot
  • Later, tap on the “Enter” key
  • In case, MSI engine running properly then you will not see any error message
  • Re-install it again

Error: Windows Installer Package Error Message When You Reinstall or Remove Mac Software

This error message appear while reinstalling or removing Mac software. You can efficiently fix this problem by using the Windows ‘Control Panel’ at the moment of Mac software uninstall or reinstall.

Steps to fix the Software

  • Go to the “Control Panel” tab and uninstall the application
  • Select the application that you desire to eliminate and then, choose the “Repair” option
Repair QuickBooks Desktop -
  • Attempt to uninstall the application
  • Uninstall the entire apple software & reinstall the iTunes or cloud for windows
  • Ensure that you have installed the latest updated window
  • Visit the Microsoft program install and utility website
    • Click on the “Download” and “Open” tab. In case, utilities unable to open then click on the “Save” option rather than “Open” option
    • Go to the “Utility” windows and hit onto the “Next” tab
    • Choose the program that you wish to uninstall & hit onto the “Next” icon
    • If a question like “Uninstall or cleanup?” appear on the screen..! Choose the “Indeed, attempt uninstall” option
    • Shutdown the utility
    • Uninstall all the iCloud, iTunes, or Apple Software from the Windows. If any issue persists, you are free to contact the Apple Support

QuickBooks Error 1334

This error can be seen when the file isn’t installed properly. There can be a bunch of other factors as well causing such an error. To learn what those factors are, check out the list below:

  • One of the reasons can be if the file isn’t installed correctly. 
  • Or if you are unable to access the file itself. 
  • You can also face this issue when trying to compose the file name or the file. 

Steps to fix the issue when launching QuickBooks 

  • You need to open the software. 
  • And then, open the company file with the extension .QBW 
  • The user is then required to open the company file and double click on the file to open it into the QuickBooks account. 
  • It should be noted that you need to update the Microsoft .NET framework before performing the steps. 

QuickBooks Error 1712

This error is also an installation error that appears stating: We are Sorry! Something turned out badly with your installation. Error 1712. Or One or more of the files needed to restore your PC to its past state couldn’t be found. Restoration won’t be conceivable.

Steps to Fix Error 1712

You can try fixing  this issue using the steps below:

Step 1: Download and Install the QuickBooks Tools Hub

  • Download the file of QuickBooks Tool Hub.
  • Save the file where you can easily find it or in the default location i.e., downloads.
  • After that, open the downloaded file for example QuickBooksTools.exe to start the installation. 
  • In Installation Wizard, perform all the steps as displayed on your screen.
  • Now, click on consent to the agreements of the QuickBooks Tool Hub.
  • Click on the Finish button. 
  • Head to the Windows Desktop and then double-click on the QuickBooks Tool Hub icon to open it. 

Step 2: Run the Quick Fix My Program to Fix the Problem

  • Open the QuickBooks Tool Hub.
  • Select the option Program Problems.
  • Click on the Quick Fix My Program option to run for fixing the problem.
  • It might take some time. 
  • Try to install the QuickBooks to check for errors.

Also Read: How to setup email service in QuickBooks desktop?

Fix QuickBooks Desktop Installation Errors (Windows & Mac)

Checkout the Infographic in order to understand the quick ways to resolve common Installation errors of QuickBooks.

Common QuickBooks Installation Errors for Windows and Mac - Infographic
Common QuickBooks Installation Errors for Windows and Mac – Infographic

Hope this helped you. Let’s start to discuss some other methods in details to solve this error with Windows. You need to follow every steps as they are given.

Solution 1: Close QBW32.exe process

End the QBW32.exe Process -
  • Give one right-click on a windows task bar & then choose the option that is labeled as Start Task Manager
  • Click on the Processes
  • Now click to the Image Name header to sort it alphabetically order
  • Locate it & select it as EXE
  • At last, click to the End process

Solution 2: Suppress the QuickBooks application

  • Right click on the QuickBooks Desktop icon, press and hold the Ctrl key and select Open
  • Open the company file

Solution 3: Restart your PC or a Laptop

Restart the Mac system
  • Restart your computer. It will bring your computer up from the scratch and also swipes away the current state of the software
  • Try again to open your QuickBooks desktop after restarting your computer. Moreover, it will reset the wrong settings you might have selected during your previous attempt.

See Also: How to access QuickBooks desktop remotely?

Solution 4: Re-Register your QuickBooks Related Components & files in Windows

  • To re-register all your QuickBooks related to .DLL & .OCX files in MS, you need to try to run and reboot.bat Function.

Solution 5: Repair QuickBooks Installation Process

  • Replacing all corrupt or damaged QB installation files by running a repair on your QuickBooks installation

Solution 6: Perform a clean installation of QuickBooks

Select QuickBooks version and product version in clean install tool
  • Firstly, Download QuickBooks Clean Install tool. (Note: You can download this tool from here: https://intuitcorp.quickbase.com/up/bd9yykidd/g/r9/eg/va/Clean%20Install%20Tool.exe)
  • From the downloads click QuickBooksCleanInstallUtility.exe file
  • After that click I Accept and select the QuickBooks version you are using
  • Click on the Continue button and then select OK tab.
  • First of all try to repair your QuickBooks files or folders

Visit here to read a complete guide on Reinstall QuickBooks by Using Clean Install for Windows

Also See: How to fix QuickBooks file doctor is not working error?

Solution 7: Run QuickBooks Install Diagnostic Tool

Download QuickBooks Installation Diagnostic Tool

This tool is designed to automatically identify and fix installation errors. With the help of this tool you can resolve QuickBooks Error 1603, Error 1935, Error 1904, Error 1402, Errors relating to damaged Microsoft .NET Framework, Errors relating to damaged MSXML and C++, Problems opening QuickBooks Desktop, such as QuickBooks has Stopped working or Unrecoverable errors.

Solution 8: Verify & Rebuild Data File (For Mac Users Only)

Now, let us discuss the update error with MacBook Pro. There is one resolution of MAC installation issues which is to verify and rebuild data file the system. However, if this does not solve the issue it is recommended to follow instruction listed below:

  • Firstly Open your Macbook Pro
  • After that go to the file -> select as utility -> verify your data. (If no problems get detected)
  • Click on to the End & then Restart it
  • Finally Restart your Macbook Pro
QuickBooks Installation Error for Mac
The image as shown below is similar which appears on your desktop.

Solution 9: Install or Uninstall QuickBooks Desktop in Selective Startup

Install QuickBooks in Selective Startup -
  • Sometimes it happens that any 3rd party applications, like anti-virus or anti-spyware applications may interrupt with the installation of QuickBooks Desktop. To prevent these apps from causing issues, just try to install or uninstall QuickBooks in Selective Startup.

See Also: Learn how to resolve printing issues in QuickBooks desktop

I hope you found this article helpful to resolve most common installation errors in QuickBooks desktop for Windows and Mac. If you are still getting an error when installing QuickBooks, you can contact our QuickBooks installation support team by dialing +1-888-510-9198. Our experts are always available to assist you in every possible manner.

 

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Some FAQs Related to QuickBooks Installation Errors

What should I do if QuickBooks is unable to install due to compatibility issues with my operating system?

In such a scenario, you can check the system requirements mentioned on the QuickBooks website and ensure that your system meets them. If it still doesn’t work, you can contact QuickBooks support at +1-888-510-9198 for assistance.

What should I do if I receive an error message stating “QuickBooks is already installed”?

If you receive this error message, it could mean that a previous installation of QuickBooks was not completely uninstalled. You can try uninstalling QuickBooks using the Add/Remove Programs feature in Windows, and then reinstall it. If you are unable to resolve the issue, you can contact QuickBooks support at +1-888-510-9198 for assistance.

What should I do if I receive an error message stating “Error 1603: A fatal error occurred during installation”?

This error message usually occurs due to issues with Microsoft .NET Framework, MSXML, or C++. You can try repairing or reinstalling the affected components and then reinstalling QuickBooks. If you are still unable to resolve the issue, you can contact QuickBooks support for assistance.

What should I do if I receive an error message stating “Error 1904: Failed to register XLLEX.DLL”?

This error message usually occurs due to issues with the Microsoft .NET Framework. You can try repairing or reinstalling the .NET Framework and then reinstalling QuickBooks. If you are still unable to resolve the issue, you can contact QuickBooks support for assistance.

What should I do if I receive an error message stating “QuickBooks installation has stopped”?

This error message usually occurs due to issues with Windows system files, such as damaged or missing files. You can try repairing your Windows system files and then reinstalling QuickBooks. If you are still unable to resolve the issue, you can contact QuickBooks support for assistance.

Easy ways to resolve QuickBooks Error 1935

Easy ways to resolve QuickBooks Error 1935

Clueless upon receiving an error message on your screen? Well, you might see an error message QuickBooks Error 1935: An Error Occur While Installing QuickBooks or .NET Framework, when working your QuickBooks accounting software. In this article, we are going to discuss one common QuickBooks error which may bug you until you get it fixed. The error is QuickBooks Error 1935 that often appears while installing QuickBooks or .NET Framework. This error seems to be file issue that usually shows up on the screen when you try installing QuickBooks. To understand what actually the QuickBooks error 1935 is all about and what actually can help you fix the issue, make sure you scroll through the segment till the end.

The image as shown below is similar which appears on your desktop.

quickbooks-install-error-code-1935

Read Also: Steps to troubleshoot QuickBooks error 6176

What is QuickBooks Error 1935 and why it occurs?

QuickBooks Error 1935 is an Installation Error that generally occurs when a user tried to Install the important programs while QuickBooks is running on the Windows Startup mode. This is a common error and can be fix with the help of few troubleshooting methods given below in this blog.

When installing QuickBooks or Microsoft .NET Framework, you may see one of the following error messages in your desktop screen:

Error 1935: This setup requires .NET Framework.

Error 1935: An error occurred during the installation of the assembly.

What Causes QuickBooks Error Code 1935?

  • Another installation is using Microsoft .NET Framework system files.
  • Antivirus is not allowing the software installation.
  • .NET Framework needs to be installed.
  • .NET Framework is damaged, or any program is denying the installation.

Also Read: How to Troubleshoot Error: Cannot Open QuickBooks Company File?

How to Fix QuickBooks Error Code 1935?

To resolve QB error code 1935 you can perform the following given procedures or contact to QuickBooks error support to get help.

Procedure 1: Selective Startup

Quickbook Error 1935 solution
  • The very first step is to press Ctrl+R to open the run window.
  • And then, enter misconfig and click on the enter key.
  • Once done with that, click on Selective Startup.
  • Also head to the General tab, Load system services, and Load startup items.
  • The user needs to click on the services tab.
  • After that click on Hide all Microsoft services
  • And also, click Disable.
  • Ensure to uncheck the Hide all Microsoft services box.
  • Search for the list of services and ensure that the windows installer box has been checked.
  • Hit ok tab
  • And then click on restart.
  • The next step is to uninstall and reinstall your QuickBooks desktop software.
  • Open the run window and enter misconfig.
  • Now select the normal startup and hit ok tab
  • The last step is to reboot the system and save changes

Procedure 2: Disable Your Antivirus Temporarily

How To Turn Off Antivirus Temporarily or Completely

At times, the third-party antiviruses tend to block the functioning of QuickBooks ending up in these errors. The reason is that the antiviruses consider QuickBooks installation or update as malicious activity. Thus, it is suggested to temporarily disable or uninstall the antivirus till the error is fixed. And re-enable it later on when the process completes.

Procedure 3: Checking .Net Framework

  • At first, the user is supposed to open the control panel
  • And furthermore, search for the option stating turn windows features ON or OFF
  • The next step is to check .NET framework 4.5, if enabled or not
  • If not, then make sure to turn it on
  • Close the Windows Feature window and reboot your computer.
  • Once done with that hit ok tab to repair the .net framework by unticking the box and rebooting the system
  • The last step is to Re-enable .NET Framework. Restart your computer.

Procedure 4: Update Windows

Outdated windows can trigger such an error in QuickBooks. And thus, it is always suggested to keep the windows updated to the latest version. This can be done using the below steps:

Update Window to resolve QuickBooks erro 1935
  • The very first step is to head to the search bar of the start menu
  • And then enter in update windows or check for updates
  • It will open up the settings and will show the updates available, if any
  • The user is then required to perform the onscreen steps to update the windows to the latest version
  • And also reboot the system to save changes

Procedure 5: Use the Install Diagnostic Tool

  • The very first step is to download and install the QuickBooks Tool Hub
  • Once done with that open the same and head to the installation issues tab
  • Now, click on the QuickBooks install diagnostic tool tab
  • And this will run the tool
  • Let the tool perform a scan for the errors and fix the issue accordingly

See Also: How to Fix QuickBooks Error Code 6189 and 816?

Conclusion!

You can contact us for any QuickBooks related issue at our QuickBooks Error Support. We are available round the clock and will be glad to assist you in the hour of need. We have a reputation for offering the quick and precise solutions to our clients.

If you have any type of questions and other queries in your mind you can ask it to us anytime. In order to obtain Advice from our QB Experts, you should call to our QuickBooks support number by dialing +1-888-510-9198. We will be happier to help you in that.

 

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Some FAQs Related to QuickBooks Error 1935

What is QuickBooks Error 1935 and why does it occur while installing the .NET Framework?

QuickBooks Error 1935 is an installation error that occurs when QuickBooks is unable to install the required Microsoft .NET Framework components. This error is typically caused by system conflicts, outdated or damaged .NET Framework versions, or interference from third-party applications.

What should I do if I still encounter QuickBooks Error 1935 after trying the suggested solutions?

If you still experience QuickBooks Error 1935 after attempting the suggested solutions, contact our QuickBooks support team for further assistance. Our experts are available to help you 24/7 at our toll-free number +1-888-510-9198. They will guide you through additional troubleshooting steps and ensure the successful installation of the .NET Framework.

How can I resolve QuickBooks Error 1935 while installing the .NET Framework?

To resolve QuickBooks Error 1935, try the following steps:
Update your Windows operating system.
Repair or reinstall the .NET Framework.
Temporarily disable antivirus and other security software.
Perform a clean boot of your computer.
Use the QuickBooks Install Diagnostic Tool.
Can I continue using QuickBooks without installing the .NET Framework?
The .NET Framework is a crucial component for the proper functioning of QuickBooks. Failure to install the .NET Framework may result in limited functionality, crashes, or other errors. It is highly recommended to resolve QuickBooks Error 1935 and install the required .NET Framework components to ensure the software’s optimal performance.

How can I prevent QuickBooks Error 1935 from occurring in the future?

To minimize the risk of encountering QuickBooks Error 1935, make sure to:
Regularly update your Windows operating system.
Keep the .NET Framework up to date.
Maintain up-to-date antivirus and security software.
Perform regular system maintenance and cleanups.
Remember, if you need assistance with QuickBooks Error 1935 or any other QuickBooks-related issue, don’t hesitate to contact our support team at our toll-free number +1-888-510-9198.

How to Troubleshoot Error: Cannot Open QuickBooks Company File?

How to Troubleshoot Error: Cannot Open QuickBooks Company File?

Company file is the core QuickBooks element, which when doesn’t work properly can create a nuisance. At times, due to certain reasons, QuickBooks might show an error that states: cannot open QuickBooks company file. When a user is unable to open the company file in QuickBooks, it restricts him/her from carrying out any activity in QuickBooks. Thus, such an error can be extremely devastating for QuickBooks users. To help you tackle such situation, here we are with this article sharing the complete details about how you can eliminate cannot open QuickBooks company file error successfully.

To learn further, make sure to stick around this piece of writing. Or you can further get in touch with our technical support team at +1-888-510-9198, and we will help you get through this company file issue and answer all your queries related to QuickBooks.

Alert!! Always backup your company file to avoid any data loss. Here is how you can do it: Backup your QuickBooks company file – Easy Steps 

What is Cannot Open QuickBooks Company File Error?

When you try to open company file in QuickBooks, it might show up an error with a warning message “QuickBooks can’t find company file. If you moved your QuickBooks company file recently, you’ll point QuickBooks to the location. You can do this by searching for your company file using ‘Find‘ in the start menu.” This error can often be experienced when the company file gets damaged or if QuickBooks stops working for some reason. There can be a couple of factors causing this issue, which we will be explaining later in this segment.

Cannot open QuickBooks company file error

You can come across the following error message on the screen:

Warning:QuickBooks can’t find your company file. If you moved your QuickBooks company file recently, you’ll point QuickBooks to the location. You can do this by searching for your company file using ‘Find‘ in the start menu.
Error Code: QuickBooks Company file not found

You may also like: Resolve QuickBooks error code 9997

What causes qbw.lck can’t be found error in QuickBooks?

This issue can affect the business operations of any organization, but it can be easily solved. Some of the common reasons behind not being able to open QuickBooks company file or QuickBooks can’t find company file error are listed below.

  • When the company file was used for the last time it was damaged.
  • Due to corrupt hard drive file storage, the company file is damaged
  • Problems with the location and extension of the file.
  • A conflicting *QBW.tlg.file
  • You might use an older version of QuickBooks software to open the files.
  • There might be some issues with reports in your file.
  • You may face issues such as QuickBooks error 3371, Error H505, -6000 series errors, unrecoverable error, login company file failed error, and C=XXX error messages.

Important steps before you start troubleshooting

  • Before troubleshooting the company file, ensure the concern is related to the company file as opposed to the program itself. Make certain that QuickBooks is updated to the latest release version.
  • Now Press and also hold the Ctrl key while double-clicking the QuickBooks Desktop icon.

Keep in mind: Do hold the Ctrl key up until you have the No Company Open window in QuickBooks.

If the program fails to open while holding the Ctrl key, see QuickBooks Desktop does not begin for steps to resolve, as the following will certainly not aid.

  • If the program does open up, proceed below.
  • Verify that only one computer is hosting your company file. Turn off hosting in all computer systems other than the web server.
  • From the QuickBooks File menu, select Utilities.
  • Click Stop hosting multi-user access.
Stop Hosting Multi-User Access
Stop Hosting Multi-User Access – Screenshot

Important Note: If you see anything other than Stop hosting multi-user access, it suggests hosting is currently switched off on that computer.

  • Once you confirm that hosting is disabled, proceed below.
  • Make sure that your QuickBooks Desktop Program is not damaged.
  • Open a sample company file and if you get an error, continue fixing QuickBooks desktop installation.
  • To resolve your problem, let’s continue with the below given technical steps.

You may also read: What is the Best Ways to Fix QuickBooks Error QBW32.exe?

Solutions to fix Cannot open QuickBooks Company file

Now you know what actually causes QuickBooks company file not opening error or QuickBooks cant find company file error, it is time to perform the necessary steps to fix it.

Solution 1: Rename TLG and ND Files

Steps to rename .nd and .tlg file
  • Open the company file from the place it has been saved.
  • Now right-click on the transaction log file and change its name to OLD.qbw.TLG. This file has the same name as that of the company file with a TLG file extension.
  • After this open the company file and automatically QuickBooks will create a .TLG and ND files.

Read Also: How to Resolve Unrecoverable Error in QuickBooks Desktop?

Solution 2: Open the file directly from QuickBooks

Accessing the file from QuickBooks can help you eliminate the error in certain cases. Thus, we suggest you to do so.

Step 1: Open company file or an accountants copy

  • From the file menu, opt for open or restore company
  • Now, choose open a company file.
  • Also, click on next tab.
Open a company file in QuickBooks
  • You will then have to click on the company file and further choose open option.

Step 2: Restore backup of the .qbb file extension

  • You need to opt for Open or restore company files in the file menu.
  • Further, click on restore a backup file and choose the next tab.
Restore Your Backup - Cannot open QuickBooks company file
  • You need to choose local backup.
Choose the local backup
  • Select the company file and click on the next tab.
  • Also, choose the location where you want to save the restored file.

Step 3: Restore the Accountants copy transfer file

  • Initially, you need to click on Open or restore company from the file menu.
  • Once done with that, choose convert an accountant’s copy transfer file and also click on next tab.
Accountants copy transfer file - cannot open QuickBooks company file error
  • The next step is to hit next on the if what the accountants copy can and can’t do window.
  • You now have to click on the transfer file and open it.
  • Toward the end, you need to select the location where the file will be saved and click on the save tab.

Solution 3: Check properties and file extension

  • The first thing to do is open the folder where the company file is saved.
  • Then right-click on the company file and then choose the properties.
  • Ensure that the type of file is a company file and its size is at least 7 MB.
  • After this, select Advance and ensure that all the boxes for compress and Encrypt attributed are unchecked.
  • Finally, select OK.

Also Read: How to Resolve QuickBooks Error Code Skipped 111?

Solution 4: Copy the file to a new location

  • The first thing to do is create a new folder in ‘C’ Drive.
  • Then open the folder where the company file is stored.
  • Now Press and hold Ctrl Key and then choose the company file along with the corresponding TLG of your company file.
  • After this right-click and then choose copy.
  • Now open the newly created folder right-click and choose the paste option.

Solution 5: Troubleshoot QuickBooks installation

  • Run the reboot.bat file.
Reboot.bat -Cannot open company file
QuickBooks clean install tool

Solution 6: Verify Network Connectivity

If the above steps didn’t help much, try performing this procedure to verify the network connectivity. You need to first find the name of the server system. And continue with the steps below:

  • Press the Windows + R tab.
  • Now, you need to open the Run dialog box.
  • Heading forward, enter in CMD and hit the enter tab.
  • Further, type ipconfig/all and click on the enter tab.
Ipconfig in QuickBooks
  • Note down the server names.
Ping the server - Cannot open company file in QuickBooks
  • And further enter ping and the name of the server in the next window.
  • You now have to click on the enter tab.
  • And you will see a reply for each packet.
  • In case you get any packet loss, then it indicates that there are some issues with the network connection.

Read it also: How to Fix QuickBooks Error Code H505?

Solution 7: Find the QuickBooks company file

  • You can use the windows feature to look for the file type.
  • Further, click on the Windows start tab.
  • Also, enter the extension of the company file along with the asterisk sign in the search programs and files search box.
    • *.qbw (working files)
    • *.qbb (backup files)
    • *.qba (Accountants copy files)
    • *.qbx (Accountants transfer files)
    • *.qby (Accountant changes files)
  • Once you have found the file, you need to right-click the file and further choose the open file location tab.
  • Also, open the file from the right location to remove the issue.

Solution 8: Update QuickBooks and check your file type

Update QuickBooks - Error cannot open company file
  • Once the update ends, check the file extension. It should only have the .qbw extension. Extensions like QBB, QBM, etc, should be avoided.
  • The file should have been compressed. Continue with the below steps:
    • You need to first right-click the QB company file.
    • Further, move to properties and also the advanced tab.
    • Now, highlight the box next to clear the compress and encrypt.
    • Also, click on OK to conclude.

Solution 9: Turn off hosting on your workstations

In case you host your company file on a network, then you simply need to turn off host multi-user access on your workstations. Only the server computer should host the file.

  • At first, you should open QuickBooks on one of your workstations.
  • Once done with that, avoid opening the company file.
  • Instead, move to the file menu and then select the utilities tab.
    • In case you see host multi-user access, then avoid selecting it.
    • Further, move on to the next workstation. This one isn’t the problem.
    • However, in case you see stop hosting multi-user access, then go for it.
    • And continue with the steps on all workstations
Stop hosting multi user access

Once you have checked your workstations, you can head to the server system. This is the computer that hosts the company files. Here you need to carry out the steps below:

  • At first, open QuickBooks on the server computer.
  • Also, open the file and further utilities tab.
  • In case the host multi-user access is an option, go for it.
  • Switch the multi-user setting off and on.
    • At first, you need to move to the file, utilities tab, and further choose stop hosting multi-user access.
    • Now, navigate to the file and utilities, also choose host multi-user access.
Multi user access
  • Try opening the company file and check if the issue continues.

Solution 10: Don’t save the desktop when you close QuickBooks

QuickBooks usually re-open any windows left open when you close your company file. In case you have a large report or several windows set to open on their own, then QuickBooks might freeze when starting up. To open the company file without saved windows, you can continue with the steps below:

  • You need to first open QuickBooks desktop.
  • After that, in the no company open, choose your company file.
No company open
  • Now, press and hold the Alt key and select open.
  • Do not let go ALt until the file opens. In case QuickBooks asks you to sign in, then release ALT and enter your password.
  • Also, press and hold ALT again and click on the OK tab.

In case the company opens successfully, then turn off the save the desktop when closing preference.

  • You need to head to the edit tab and select preferences.
Company preferences - Cannot open company file
  • Further, go for the desktop view.
  • Also, select Don’t Save the Desktop and hit the OK tab.
  • Close and open QuickBooks and try opening the company file.

Conclusion!

I hope the above-given troubleshooting steps have helped you in fixing QuickBooks cannot open company file. If you are still encountering the same issue or facing any other type of concern associated with QuickBooks, then you can get help from our QuickBooks enterprise technical support team. Dial +1-888-510-9198 and speak with a live expert today to your all your problems…!

Frequently Asked Questions!

What is a company file in QuickBooks?

QuickBooks company file is the core file of the software that saves financial information and other crucial information. The default file location is C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files. As the company file contains crucial data, it is essential to take a timely backup of the file.

How to install QuickBooks desktop?

Installing the QuickBooks desktop software involves a certain set of steps. One can easily install the software from the official Intuit website. However, it should be noted that to access the software one might need a product key and license number.

What are .tlg and .nd files in QuickBooks?

The nd and tlg files are a part of the QuickBooks file. .Nd and .tlg stand for the network data file and transaction log file respectively and they are configuration files that allow QuickBooks to access a company file in a network or multi-user environment.


What is the QuickBooks file doctor tool?

Intuit offers a couple of tools to eliminate errors in QuickBooks, one such tool is the QuickBooks file doctor tool. It is designed to eliminate issues related to the company file and other related files. One can easily access this tool from the QuickBooks tool hub.

 

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How to Fix QuickBooks Payroll Error PS058?

How to Fix QuickBooks Payroll Error PS058?

QuickBooks Payroll Error PS058 is an odd-one-out error that usually occurs when you download a payroll update. It occurs when the update, download, or installation fails. This error is a generic code error and can occur when one tries to download the latest payroll update. A human error, a machine error, or a mix of both can be the cause of this error. A faster way to resolve the error is that you can get in touch with our experts at Pro Accountant Advisor by calling our QuickBooks support number i.e. +1-888-510-9198. In the other case, you can follow the step-by-step guide given below to resolve the error on your own.

You might also like: How to recover deleted QuickBooks data files?

What Causes QuickBooks Error PS058?

There might be too many reasons behind this error. Few are as given below:

  • Windows Explorer files are corrupted.
  • Damaged QuickBooks company files
  • Firewall or other security applications are preventing QuickBooks from accessing them.
  • Your QB company files are not available on the local drive

Troubleshooting Steps for QuickBooks Payroll Error PS058

Below we have given the solution steps to resolve QuickBooks Payroll Error PS058. All the given steps are easy and convenient to perform, however you if you face any problem, you can contact QuickBooks payroll error support team to get instant help.

Solution 1: Download Payroll Update again

Get payroll updates to fix QuickBooks error ps058
Get payroll Updates – Screenshot
  • First of all, you need to download the payroll update again from the payroll server
  • From the Help menu, go to ‘Employees‘ and then click on ‘Get payroll updates
  • Click on ‘Download Entire Update‘ checkbox
  • Hit a click on ‘Download Latest Update‘.

Read Also: How to Fix QuickBooks payroll error PS060?

Solution 2: Now try to download the latest upgrade release from Intuit QuickBooks

Product information window
  • You can check the version of your QuickBooks software by following the needed steps.
Find the version - QuickBooks error PS058

Solution 3: Download the latest software update online

  • First of all, download the patch file ‘qbwebpatch.exe’. This can be downloaded from http://www.quickbooks.com/support.
  • Make sure that you have an active internet connection and download the patch file.
  • Shift the downloaded file from computer to that computer that has QuickBooks on it
  • Now, install the patch file and update the tax file from CD/Flash Drive.

Visit: https://www.hostdocket.com/check-the-product-version-and-release-of-quickbooks

Solution 4: Check of there are any errors in company file

  • Press ‘F2‘ or ‘Ctrl+1‘ keys to open the Product Information Ensure that QuickBooks is open.
  • In the Product Information window, press ‘F3 or Ctrl+2 keys
  • Now, go to ‘Tech Help‘ window, and click on ‘Open File
  • If there is any file namedqbwin.log then double click on it.
  • To open a small window, press the keys ‘Ctrl+F‘ keys. Enter the word Error in the field and hit ‘Enter‘.
  • Now, identify the numerical error code which can be QuickBooks Error 15270 and look for it on the website.

Solution 5: If no error found in last step or you have used RegCure, then follow the steps below:

  • Close QuickBooks Desktop.
  • Press ‘Ctrl+Alt+Delete‘ keys and open ‘Task Manager utility
  • Now, search the following programs in the list-qbupdate.exe and qbdagent2001.exe. If you find them, close them using ‘Close Program tab.
End QuickBooks processes
  • Also, in the search window, typereboot.bat’
  • When you find the file, double click on it.
  • This will open a ‘DOS-type shell‘ and will be closed automatically once it’s done.
  • Now, restart your system and download the latest payroll update again.

See Also: How to Fix QuickBooks Error Code 6147, 0?

Solution 6: Run reboot.bat file

Run Reboot.bat file - Screenshot
  • On your keyboard, Press ‘CTRL + ALT + DEL‘ keys and Choose the ‘Task Manager‘ from the list.
  • After that go to the ‘Processes tab‘ and go to QuickBooks and its related processes.
  • Now you need to ‘End all the processes‘ one by one.
  • Further, navigate to ‘Start‘ button and type ‘reboot.bat‘ in the search field.
  • Also, press ‘Enter‘ button.
  • You need to Run the file and wait for a while until the process gets complete.
  • Close it once the process finish.
  • Reboot your computer system.
  • Finally, try to download the latest payroll tax table.

Read this also: Change Employee Payroll Information through QuickBooks

Conclusion

We assure you that all the solutions given above will resolve the QuickBooks error PS058. However, if you are still getting issues on your QuickBooks then you can connect with us on our toll-free QuickBooks Payroll support number i.e. +1-888-510-9198 and our experts will help you get through the error.

 

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How to Fix QuickBooks Payroll Error PS060?

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Some Important FAQs relating to QuickBooks Error PS058:

What is QuickBooks error PS058?

QuickBooks error PS058 is a payroll update error that occurs when there is an issue with the QuickBooks software or the payroll update service. This error can prevent you from updating your payroll tax tables, and can also affect other payroll-related features in QuickBooks.

What are the common causes of QuickBooks error PS058?

QuickBooks error PS058 can be caused by a number of factors, including incorrect installation of the QuickBooks software, damaged or corrupt company files, issues with the payroll update service, or problems with the internet connection.

How can I fix QuickBooks error PS058?

To fix QuickBooks error PS058, you can try several troubleshooting steps, including restarting your computer, updating QuickBooks to the latest release, resetting the QuickBooks update settings, and verifying your internet connection. If these steps don’t work, you may need to contact QuickBooks support for further assistance.

How can I prevent QuickBooks error PS058 from happening in the future?

To prevent QuickBooks error PS058 from happening in the future, make sure to regularly update QuickBooks to the latest release, also ensure that your internet connection is stable and strong, and perform regular maintenance on your company files. You can also consider using a reliable payroll service provider to manage your payroll and tax-related tasks.