Toll-Free: +1-888-510-9198 [email protected]
How to Fix QuickBooks Error 1311: Source File Not Found (Filename)?

How to Fix QuickBooks Error 1311: Source File Not Found (Filename)?

Did you see QuickBooks Error Code 1311 and don’t know what measures can be taken? Well, QuickBooks error 1311 appears either while updating QuickBooks or while exporting a report from some financial statement designer to MS Excel. Sometimes the installation of the software from a CD may cause the error. This error indicates that the software is unable to read a specific file needed for installation from the source media. There are a bunch of factors causing such an error, which we will be trying to discuss later in this segment.

To learn further about QuickBooks error 1311, make sure to stick around this segment carefully. Or you can also get in touch with our technical support team at QuickBooks Error support helpline i.e. +1-888-510-9198, and we will provide you with immediate support and guidance.

What is QuickBooks Error 1311?

QuickBooks error 1311 is basically an installation error that shows up when the software cannot find a specific file required for installation from the source media like the CD or a downloaded setup file. This error shows up with a warning message: Error 1311: ‘’Source file not found: D:\ZF561407.CAB’ . Verify that the file exists and that you can access it”. This error can further show up in case of a damaged installation source, installation media, or issues with the CD/DVD drive. One can also come across this issue when exporting the files to excel and when updating QuickBooks using CD-ROM or any other compact disk device.

QuickBooks error message 1311 - Screenshot

Causes of QuickBooks Error 1311

The QuickBooks error 1311 is caused while updating or exporting files, some of the possible reasons for this error are:

  • Damaged or corrupted Microsoft office
  • The CD from which you might be installing is corrupt
  • Maybe your Microsoft office version is not compatible with QuickBooks software
  • There is some problem with the CD-ROM drive

What are the signs of QuickBooks error code 1311?

The following can be the signs that would help the user to identify such an error in QuickBooks:

  • Whenever the error pops up on the screen with an error message, it becomes easy for the user to identify the issue.
  • Another sign can be if the installation of QuickBooks with a company disk is failing again and again
  • The user can also spot this issue when a file is being exported to media and the software freezes
  • Another sign can be if you are unable to export one or multiple reports from QuickBooks FSD to Microsoft excel

See Also: How to Fix QuickBooks Error 6000 304?

Steps to Resolve QuickBooks Error Code 1311

Let’s get started with copying the installation files from CD to a hard drive before installation. Some of the possible solutions are as described:

Method 1: Copy Files to hard driver and then install it

  • Start by inserting QuickBooks CD into CD-ROM and verify if installation starts automatically. If it starts automatically then tap ‘QUIT’ to exit
  • Now, right click on the start tap of the Windows and then click ‘EXPLORE.’
  • Create a folder in your desktop to copy installation files
  • Browse QuickBooks CD –ROM and do a right click on it to EXPLORE
  • Find QBooks and other third-party folders and then tap on the setup.exe
  • Hold the CTRL key on desktop and press file and folder to copy the files
  • Paste this copied files on the new folder which you created
  • If the error occurs again, then it is the issue of CD-ROM
  • In this kind of situation, make sure to call the customer care executive so that they can help you to solve the error and you can resume working
  • If there is not any error occurring at the time of copying, open the NEW FOLDER
  • Now double tap on setup.exe to begin with the installation

Read Also: How to Fix QuickBooks Error 6190 and 816?

Method 2: Checking Compatibility of Microsoft Office

The Microsoft Office requires to be updated to utilize financial statement designer. Only after this, the report can be exported directly from the QuickBooks to an office.

For verifying the compatibility follow certain steps below:

  • Go to the control panel and then double-tap on the Remove or Add programs.
  • Now, select Microsoft Office to make the modification.
Verify Microsoft office compatibility QuickBooks error 1311
  • The version for Microsoft Office needs to be 2000 or later.
  • If the version is not 2000 or later, then you are required to modify or repair as per the instructions offered to resolve the issue

Method 3: Restricting Access to CD –ROM

  • Click on the Start button on your keyboard and then go to Settings.
  • Now, go to the Control Panel and then tap on ADMINISTRATIVE TOOLS.
CD rom-screenshot
  • From administrative tools list select “LOCAL SECURITY POLICY and EXPAND LOCAL POLICY FOLDER”
Security setting-screenshot
  • Then you can choose the options for security.
  • Click on any of the security options as per the version of the Windows installed in your desktop- RESTRICT CD-ROM access to the local users

You may also like: How to Fix QuickBooks Error Code 6150, -1006?

Method 4: Perform Scanning and installation

  • Press Start or Windows key and then choose All programs.
  • After that hit a right click on command prompt and choose run as Administrator option
  • Type FSC/SCANNOW, in the command prompt and hit Enter key.
Start the System File Checker for Windows (SFC scannow) - Screenshot
  • Once the scan process completes, type msiexec/unregin in the command prompt and hit on Enter key.
Type msiexec or regserver in cmd - Screenshot
  • After that type msiexec/regserver in the command prompt window and then press Enter key.
  • Finally, visit to the creative suite product installation.

Method 5: Reinstall CS4 Application

  • Click the “Start” button on your screen or the “Windows” key on your keyboard
  • Open “Run” Window
  • Type “msiexec/unreg” in the open box and press Enter
  • Following, you need to reinstall CS4 application
  • Open the application setup file and follow the prompts on your computer screen to complete the installation process

Method 6: Make use of photoshop elements disc

  • Under this process, the very first step is to insert the Photoshop Elements install disc into the DVD/CD-ROM drive.
  • After that open My Computer and right-click on Photoshop Elements disc.
  • Now, make a folder on the desktop and copy the Adobe Photoshop elements folder in it.
  • After you are done with copying, make sure to eject the disc and open the Adobe Photoshop elements
  • Now, double-click the Setup.exe to start the installation.
  • Perform the onscreen steps to complete the process
Photoshop element - QuickBooks error 1311

Method 7: Clean the CD/DVD or removable media

If none of the above methods didn’t work for you, then you can simply try to clean the CD/DVD or removable media. Any dust, dirt, or fingerprints on the media can cause issues when installing or exporting QuickBooks. Using a soft cloth to gently clean the media, and then try to install or export QuickBooks again.

Read Also: How to Resolve QuickBooks error 1334?

I hope you have successfully resolved the QuickBooks error code 1311 with the help of above given methods. In case the error still appears while exporting, updating or installing the files from QuickBooks desktop then you can contact our QuickBooks technical support team at +1-888-510-9198.

We are available here for round the clock to help you. We feature advanced tools and technologies and offer the best in class QuickBooks support & help.

FAQs – QuickBooks error 1311

What error code message appears on screen with error code 1311?

You might get the following error message on your desktop screen: Error 1311: ‘’Source file not found: D:\ZF561407.CAB’ . Verify that the file exists and that you can access it”

How do I fix error 1311?

The very first step is to head to the start tab and then run and enter regedit in the ope field. Now,iIn the registry, go to HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\WinLogon\AllocateCDRoms. In case the value for AllocateCDRoms is set to “1”, change it to “0”, reboot the machine and try again.

What does error code 1311 in QuickBooks mean?

You might get the following error message on your desktop screen: Error 1311: ‘’Source file not found: D:\ZF561407.CAB’ . Verify that the file exists and that you can access it” This basically means that file cannot be accessed.

 

Similar Topics

How to Resolve QuickBooks Error Code 6189?

Steps to Fix QuickBooks Error Code 6123

Easy ways to resolve QuickBooks Error 1935

How to Rectify QuickBooks Error 15241 (Payroll update didn’t complete successfully)?

How to Rectify QuickBooks Error 15241 (Payroll update didn’t complete successfully)?

QuickBooks error 15241 shows up when a user tries to download or update the payroll services. Another reason behind the occurrence of this error might be, if the QuickBooks Desktop File Copy Service (FCS) is disabled. QuickBooks payroll update error code 15241 can be very annoying for the users to tackle. To learn further about QuickBooks error 15241, make sure to stick around this piece of writing till the end.

QuickBooks error 15241

However, you can make an immediate call at +1-888-510-9198 to speak with our QuickBooks error support team to solve this error. Our support team will be pleased to help you.

Read Also: How to Troubleshoot QuickBooks error 15203?

What is QuickBooks Update Error 15241?

QuickBooks error code 15241 comes up with an error message being popped up on the screen stating:

QuickBooks UpdateError 15241: The payroll update did not complete successfully.
The QuickBooks FCS service is disabled.

There can be multiple factors leading to this payroll error. It can be caused due to damaged Microsoft Windows Installer or due to damaged QuickBooks desktop installation. The error code 15241 creates a difficulty in QuickBooks payroll function, and is usually seen when the user installs or updates the payroll. There are plenty of facts related to this error, which will be discussed later in this post.

How to Establish Preference in QuickBooks Desktop?

  • Just go to ‘Edit menu‘ and then select ‘Preferencestab.
Preferences option - Screenshot
  • After clicking of preferences please choose ‘Reports‘ and ‘Graphs located‘ on the left side.
  • Now, choose any of the one like ‘My Preferences’ or ‘Company Preferences‘ option.
Company preferences - Screenshot

For My Preferences

  • Ensure to ‘modify report option‘ and check before opening a report.
  • Then every time you create a report the modify report window will open automatically.
  • After refresh, set graph and ‘report preferences‘ to confirm.
    • Ask me to refresh- When the report is refreshed a prompt message will display on the screen which shows that the graph or graph has to be refreshed.
    • Automatic refresh- Whenever you have to make any changes in the report QuickBooks Desktop automatically refreshes it.

Important Note: This is the slowest of the 3 mentioned options. In case, if you are working with a graph or report in a multi-user mode then you have to face a long interruption and if other users are making changes to QuickBooks Desktop data, then there is high chance cause QB to refresh the graph/report.

You may also like: How to Fix QuickBooks Error Code 6123, 0?

What Causes QuickBooks Payroll Update Error 15241?

  • QuickBooks Desktop File Copy Service (FCS) is disabled. This service is very important for the function of QB application and payroll service
  • The downloaded file got corrupted somehow
  • Or if the QuickBooks installation was not done properly
  • The same error could be seen, in case the Windows registry files got corrupted due to the installation of QuickBooks
  • A trojan attack can be one such reason
  • In case some QuickBooks related essentials files got deleted somehow
  • The QuickBooks error code 15241 can also be detected if the anti-virus program is blocking access to the updated file

Symptoms of QuickBooks error 15241

  • Error 15241 shows up and the program window crashes
  • Windows runs sluggishly and responds slowly to the keyboard and mouse inputs
  • The user will receive an update notification in QuickBooks Payroll
  • Unable to install the payroll update

Steps to Resolve QuickBooks Error Code 15241

Below we have discussed the steps to repair QuickBooks Error 15241, classified by the Windows version you use-

For Windows 8/7/Vista and Windows 10 Users:

If you use Windows 8, 7, Vista, or 10 then follow these steps:

  • The initial step is to close your QuickBooks Desktop.
  • And then tap on ‘Windows Start‘ button from your keyboard and then right-click on the Computer.
  • After that, the user is supposed to select ‘Manage‘ tab.

For Windows 10 Users: Click on the Search button located on the taskbar and then search for Computer. Right-click on this PC and then choose Manage tab.

  • Followed by clicking on ‘Services‘ and then select ‘Applications‘, from the left pane
  • The next step is to click on ‘Services‘, in the right pane.
  • Perform a double-click operation on ‘Intuit QuickBooks FSC‘.
  • Click on Startup type drop-down option.
  • Select ‘Manual‘ in the startup window.
  • Select ‘Apply‘ button.
  • Choose the Start option and then select ‘OK button’.
  • Open QuickBooks Desktop once more.
  • Download QuickBooks Desktop product updates.
  • Finally, ‘Update latest payroll tax tables‘.

Read Also: How to Enter and Delete Transactions by Batch in QuickBooks Desktop?

For Windows XP Users:

If you use Windows XP then implement the steps mentioned below-

  • The very first step is to Close QuickBooks Desktop.
  • And then, from the Desktop, do a right-click on ‘My Computer‘ and then select ‘Manage‘. Here the computer management screen will ‘Open‘.
  • Hover to the Services and Applications tab and then select ‘Services‘. Now the Services window will open.
open Computer Management to fix QuickBooks FSC services to fix error 15241
  • Scroll-down and then double-click on ‘Intuit QuickBooks FSC‘ service. The Intuit ‘QuickBooks FCS‘ Properties window will open.
Choosing Intuit QuickBooks FSC service in Computer Management Screen to resolve error 15241
  • Click on ‘General tab‘ after then select ‘Startup‘ type drop-down list and select ‘Manual‘ option.
Intuit QuickBooks FSC properties (Local Computer)- switch to mannual
  • After that, the user needs to click on ‘OK‘ button.
  • Followed by opening QuickBooks Desktop again.
  • Download the updates of QuickBooks Desktop product.
  • Update Payroll tax tables
    • Hover to Employees and then click on Get ‘Payroll Updates‘.
updating payroll tax table to fix quickbooks error 15241
  • Select Download the entire payroll update.
    • Select ‘Update‘ tab.
    • When the download process will it will display a message, “A new tax table and/or updates to your payroll tax forms have been installed on your computer“.
    • End the process by clicking on ‘OK‘ to read about the changes which will be displayed on your screen.
Downloading payroll tax table

An Additional Solution

updating quickbooks

You can also setup your QuickBooks for automatic update. This would keep you from manually updating your QuickBooks Desktop and its various tools and applications. Here is how you can do it:

  • Click on ‘Help’ tab and then select Update QuickBooks Desktop.
  • Next, go to the ‘option’ tab.
  • Click ‘Yes’ to turn on automatic updates.
  • Click on the ‘Close’ tab.

See this also: How to Fix QuickBooks Error Code 6150, -1006?

The Bottom Line!

I hope you found this blog helpful. However, if the QuickBooks error code 15241 is still disturbing you then you can get in touch with QuickBooks payroll customer service team by dialing +1-888-510-9198. Our certified ProAdvisor team is always here to assist you in the right manner. Thus, do not hesitate in calling us anytime, our team will surely fix the error for you.

FAQs Related to QuickBooks error 15241

What is error code 15241 in QuickBooks desktop?

In case the file copy service or Intuit.QuickBooks. FCS.exe process is disabled due to some unintentional user action, then QuickBooks won’t be able to complete the download or installation of the update.

How do I fix a reconciliation error in QuickBooks?

For this you need to ensure you entered the correct amount:
1. When you are reconciling an account, go to the reconciliation window and choose edit info.
2. After that, review the ending balance and ending date.
3. Check your bank statement. Make edits as needed.
4. When you are done, choose the save tab.

How do I fix a locked file error in QuickBooks desktop?

To fix locked file error, you simply need to confirm multi-user hosting and then on the server and workstation, update QuickBooks desktop. Now, use the task manager to restart QuickBooks database service.

What is error 15212 in QuickBooks desktop?

QuickBooks Error 15212 can occur due to the following Reasons: When the particular shared download is turned off and the particular data file is accessed from a different location. If the download updates or shared location is mapped to a presently unavailable drive.

 

You may also like:

How to recover deleted QuickBooks data files?

How to install and use QuickBooks file doctor tool?

Steps to fix Overflow error in QuickBooks desktop

How to Fix QuickBooks Error Code 15270?

How to Fix QuickBooks Error Code 15270?

Did you know QuickBooks error code 15270 is one of the top 5 errors that one experiences in QuickBooks? Well, QuickBooks error code 15270 generally occurs when you try to download the payroll update. Not only that, but you can further come across this issue if you try to use the software when the Windows update is being processed. There are a bunch of factors triggering such an error, which we will be elaborating on later in this segment. Thus, make sure to read this article till the end, or you can further get in touch with our technical support team at +1-888-510-9198, and we will provide you with instant support and assistance.

What is QuickBooks Error Code 15270?

When you try to update the QuickBooks desktop payroll, you might see a warning message that states “Error 15270: The (payroll) update did not complete successfully. The update is missing a file.” QuickBooks Error 15270 is a common error that may occur due to many reasons. Such an error can further be experienced when the file you are trying to download is either missing or the download isn’t successful. To eliminate this issue, you can try incorporating a bunch of methods.

QuickBooks error 15270

Symptoms of QuickBooks Error 15270

Identifying the error becomes easy, once you understand the basic signs and symptoms. Let us explore:

  • In case you are unable to open or use QuickBooks
  • Another sign can be that QuickBooks might crash or freeze while opening
  • An error message itself pops up on the screen
  • Just in case the system’s performance is slowed down significantly
  • An error occurred when using or opening other programs on the system

What Causes QuickBooks update error 15270?

There are a few factors leading to QuickBooks update error 15270, let us evaluate:

  • Corrupted or damaged programs related to the OS are one of the common reasons
  • Another reason can be if the QuickBooks installation is improper. This can be resolved using the QuickBooks clean install tool.
  • Using outdated QuickBooks software can trigger such an error.
  • In case the Internet Explorer is not the default browser.
  • Ensure that you are using QuickBooks as admin

See Also: How to Fix Script Error When Accessing QuickBooks Desktop?

Quick Fix for QuickBooks error 15270

Now that you know the causes and signs of QuickBooks error 15240, it is t time to understand what ways can be used to get rid of the error permanently. Let us have a look:

Method 1: Turn off the User Account Control (UAC)

Turn off the User Account Control settings

In Windows 7, 8 OS:

When you get QuickBooks error 15270 when updating QuickBooks, it is possible that it is due to the User Account Control Feature in Windows 7 or 8. You need to turn off UAC temporarily, further update QuickBooks, and turn UAC back on. This works as an ideal fix for QuickBooks error 15270. This can be done using the steps below:

  • Press Windows + R to open the run window.
  • After that, enter the Control Panel.
  • Click on the enter tab.
  • Now, in the control panel, you need to select user accounts.
  • After that, choose Change User Account Control Settings.
  • Move to the slider to the Never Notify option and further click on the OK tab.
  • Try to update QuickBooks again. And if it works, you can turn your UAC back on.

For Windows Vista OS:

  • First of all, give a single click to windows start main button. Click to the Control panel.
  • If it fails to select it, then give a single click on classic view as located on a left-hand side of a window screen.
  • Then give a double click on the Users Accounts.
  • After do so, click on & turn user account control as ON or OFF.
  • Finally, clear the ‘Use User Account Control’ (UAC) which helped & protect your desktop as well as software and, in the end, click OK.
  • At last, make a restart your PC.
  • Also restart your QuickBooks Software and then reopen your company file.

Read Also: How to resolve QuickBooks error code 6069?

Method 2: Update QuickBooks from Main Menu

Updating QuickBooks is one of the easiest ways to fix QuickBooks update error 15270. You can manually update QuickBooks using the following steps:

  1. Restart the QuickBooks. In case, the ‘QuickBooks Update Service’ display arises then, hit onto the “Install Later” tab.
  2. Select the “Help” icon => Update QuickBooks icon.
  3. Go to the “Update QuickBooks” screen, select the “Update Now” tab. Before selecting the “Get Updates” icon, choose the “Reset Updates” dialogue box and simply make a click on it.
Update QuickBooks from Main Menu
  1. Press the “OK” tab to confirm the reset.
  2. Once the update completed, the “Get Updates” button become active as you can see the “Update Complete” message appears on the screen. Later, restart the QuickBooks.
  3. Click on the “Install Now” button if “QuickBooks Update Service” message pop-up.
Update QuickBooks from Main Menu -
  1. To install the QuickBooks payroll updates again, go to the “Employees” tab => “Get Payroll Updates” tab.
  2. Confirm that you have select ‘Download entire payroll update’. Finally, press the “Update” tab.

Method 3: Use Reboot.bat file

Another solution is to run reboot.bat file to reset the settings and try fixing the QuickBooks error 15270 payroll. The process includes the following steps:

Reboot.bat - QuickBooks error 15270
  1. Check if the subscription is active: –
    • Basic, Standard or Enhanced Payroll: Hit onto the “Employees” tab => “My Payroll Service” tab => “Account/Billing Information” or “Account Info/Preferences” tab. To check whether subscription is Active and see the ‘QuickBooks Payroll Account Maintenance’ page – login the Intuit Account.
    • Assisted Payroll: Hit onto the “Employees” tab => “My Payroll Service” tab => “Account/Billing Information” or “Account Info/Preferences” tab. Once the ‘QuickBooks Payroll Account Maintenance’ page open, shut-down the display to see the update & re-validation of payroll service.
  2. In case, you are utilizing Social Security numbers despite of employer identification number (EIN’s) or if you have not entered the Service Key yet. Make sure that you have all these elements in the QuickBooks.
  3. Run the “Reboot.bat”.
  4. Go to the “Programs” tab => “Internet Options” tab to ensure that you are using Internet Explorer as default browser. In the “Default Web Browser” section, choose the “Make Default” button.
  5. Change the internet connection from Wi-Fi to hard wire.
  6. Turn off the User Account Controls temporarily. (Windows Vista, 7, and 8 users only).
  7. Repair the QuickBooks application.
  8. Use the Selective Startup to clean install the QuickBooks.

Method 4: Download and install the QuickBooks Tools Hub

In order to resolve the QuickBooks error 15270 payroll, you can install and use the QuickBooks tools hub on your computer. The QuickBooks tool hub helps fix common errors.

QuickBooks Tool Hub Logo
  • First of all, you need to close your QuickBooks desktop.
  • After that download the QuickBooks Tool Hub file on your system where you can easily find it.
  • Now hit a click to open the file you downloaded (QuickBooksToolHub.exe).
  • Follow the on-screen commands to install and agree to the terms and conditions to install the QB tools hub.
  • Once the installation finishes, you need to double-click on the icon on your Windows desktop to open it.

Note: If you can’t find the icon, do a search in Windows for QuickBooks Tool Hub and select the program.

using QuickBooks Tools Hub to fix QuickBooks error 15270

You might also like: What is QuickBooks online banking error 9999?

Winding Up

Troubleshooting the QuickBooks update error 15270 becomes easy, once you implement the right set of steps as discussed above. In case, the above methods are unable to fix the problem, then feel free to consult with our experts at +1-888-510-9198 and speak with our QuickBooks error support agent. We will provide you with answers to all your queries and fixes to all sorts of QuickBooks-related issues.

 

Read Also:

How to use QuickBooks Data Services?

How to Change SUI tax rates in enhanced or standard payroll?

Steps to Fix QuickBooks Error 6000

QuickBooks File Doctor Tool – Download, Install & Use

FAQs related to QuickBooks Error 15270

What is QuickBooks Error 15270?

QuickBooks Error 15270 is a common error message that can occur when users try to update their QuickBooks software or payroll services. This error is often caused by a conflict between QuickBooks and the user’s antivirus or firewall software, or by incomplete installation or corruption of QuickBooks files.

How can I fix QuickBooks Error 15270?

There are several steps you can take to fix QuickBooks Error 15270.
1. Update your QuickBooks software to the latest version, as this may resolve any compatibility issues that are causing the error.
2. You can also try disabling your antivirus or firewall temporarily while updating QuickBooks, or run QuickBooks as an administrator.
3. If these steps don’t work, you may need to uninstall and reinstall QuickBooks.

How can I prevent QuickBooks Error 15270 from occurring in the future?

To prevent QuickBooks Error 15270 from occurring in the future, you should ensure that your QuickBooks software and payroll services are always up to date. You should also make sure that your antivirus or firewall software is compatible with QuickBooks, and that you have disabled any settings that may interfere with QuickBooks updates. Finally, it’s a good idea to regularly backup your QuickBooks data to avoid loss of important information in case of errors or other issues.

What causes QuickBooks error 15270?

QuickBooks error 15270 usually shows up when the software is not able to communicate with the server, especially when there are some sort of network or internet connectivity issues. This can usually happen, if the internet connection is interrupted, or if the updates are not compatible with the Windows.

How to Fix QuickBooks Error 3371 Status Code 11118 (Couldn’t Load the License Data)?

How to Fix QuickBooks Error 3371 Status Code 11118 (Couldn’t Load the License Data)?

Learn the best ways to resolve QuickBooks error 3371: Could not initialize license properties

Technical glitches in QuickBooks are something you cannot avoid. However, these errors can be dealt with by implementing a certain set of steps and procedures. One such error that we are going to highlight in this segment is QuickBooks error 3371 status code 11118. You can at times experience this issue when you activate or open QuickBooks desktop. There can be a few factors triggering such an error in QuickBooks, which we will be elaborating on later in this segment.

Thus, if you are interested, stick around this piece of writing and explore the facts and fixes related to QuickBooks error 3371 and status code 11118. However, in case you are seeking any sort of professional guidance, feel free to ring us up at +1-888-510-9198, and we will provide you with answers to all your queries. Having said that, let us explore what QuickBooks error 3371 is all about.

You may also read: How to Fix QuickBooks Update Maintenance Error 15215?

What is QuickBooks Error 3371 Status Code 11118?

QuickBooks error 3371 is seen when a user re-configures the desktop or activate QuickBooks for the very first time. It also occurs due to missing or damaged company files. A damaged EntitlementDataStore.ecml file can further instigate such an error in QuickBooks. This file is a crucial one as it contains the license properties related to the software. It further displays an error message ‘QuickBooks could not initialize license properties‘ or QuickBooks could not load the license data, when it initially occurs. And when you activate or open QuickBooks Desktop, you see one of these error messages –

Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.

Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.

Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.

QuickBooks Error Code Code 3371 - Screenshot
“Error: QuickBooks could not load the license data. This may be caused by missing or damaged files. For troubleshooting steps, note the error and type the following in a web browser window: QuickBooks/support/register.html or www quickbooks com support register html
  • When you click on OK, it will display another dialog box: It will be showing QuickBooks Fatal Error with the following message.

  The image shown below is similar to what appears on your desktop.

QuickBooks Error 3371 status code 11118
QuickBooks has encountered a problem on startup. This may be due to an invalid software license. Insert the QuickBooks CD into your computers and then reinstall the software. If you encounter the problem again, contact Technical Support.
  • Now, when you click on OK again, it will just close the window. We know it’s a frustrating error and you may get into trouble while opening QuickBooks.

Read Also: How to Fix QuickBooks Error Code 3003?

Causes of QuickBooks error 3371 status code 11118

Intuit has made it compulsory to have license information saved on your hard drive. By chance, if that information, file, or license data gets damaged, corrupted or missing then you can encounter QuickBooks error code 3371. This also occurs in the process of cloning data on the C:/ drive to another hard disk. Therefore, it becomes mandatory to re-type your license information to get this issue solved.

There can be a bunch of factors causing this issue in QuickBooks. Out of which the common ones are listed below:

  • The file or component required by QuickBooks Desktop to run it is either damaged or missing.
  • Due to Qbregistration.dat: This installation file contains your license information. Intuit searches for this particular file every time it is active. By any means, if the file is not working properly or is damaged, QuickBooks Desktop will not open.
  • Damaged MSXML component: MSXML is an essential component that is provided by Microsoft. It is needed by QB desktop to run on your system. This component helps QuickBooks Desktop to retrieve the information in the QBregistration.dat file allowing QB to open. If this is damaged, it can cause difficulties in accessing this accounting software.
  • Interruption of Anti-Virus: The Outdated Windows OS or an anti-virus program that quarantines some QuickBooks Desktop files.
  • Right Networks and QuickBooks Enterprise with WebConnect users: QB users may also experience this issue if they are opening the company file without saving it first. They must first save the file before importing the .QBO file.
  • This may happen while you try to open the file without saving it. Thus, save the .QBO file before you import it.
  • You can further experience QB error 3371 status code 1 if the connection has been lost to QuickBooks company file

There are some important points that you should take note of:

  • Your QuickBooks installation process can fail or get damaged if the latest windows updates are not installed in your system. Thus, you must ensure that the latest version is up to date.
  • If you are facing all the same errors even after following all the solutions. Then you need to work with a qualified IT professional or you can contact Microsoft support to resolve your queries related to the Windows Operating System.

You may also see: Steps to solve QuickBooks reporting problems?

Signs and Symptoms of QuickBooks 3371 Status Code 11118

Identifying the issue becomes easy with the help of the below signs and symptoms:

  • The system experiences frequent freezes.
  • You can further experience QuickBooks error 3371 status code 11103, if your software crashes whenever you try to open it.
  • If you see any issue with the HTML file, then experiencing such an error is possible.
  • Another sign for such an error can be if you are unable to open the company file in QuickBooks.
  • You can identify this issue if you find it difficult to complete the cloning process from C:\ drive to another new hard drive.

Steps to Troubleshoot QuickBooks Error 3371 Status Code 11118

This Infographic will help you to understand shortly all about the QuickBooks Error 3371 Status Code 11118 or QuickBooks error 3371 status code 11104. However, you can also check the below given steps in order to solve this error swiftly.

How to Fix QuickBooks Error 3371 (Infographic)

See Also: How to Fix QuickBooks Error Code 3140?

The following are the effective solutions to resolve QuickBooks error code 3371. Let us explore them one by one:

Solution 1: Update your Windows OS

Windows Update Screen

Important Note: If the latest Windows updates are not installed, QuickBooks Desktop installation can fail or become damaged. Thus, it is crucial to ensure that the windows operating system is updated to the latest release.

Below are the steps that you can follow for the Windows update:

  • Click the ‘Windows logo‘.
  • Select ‘All Program‘ and click ‘Windows Update‘ option.
  • After installing the updates, just click Install QuickBooks‘.

In most cases, after following the first method the error gets resolved. However, if the error still persists then we recommend you to continue with the measures discussed below.

You may also like: How to Fix QuickBooks Error Code C=343?

Solution 2: Delete the ECML file and Rename Entitlement file

The symptoms usually arise and when a user will open company file in QuickBooks accounting software, it fails to open it & resolves when attempting by repairing or installation fails due to improper method. It promptly asks for a mysterious html file. You can try fixing the error 3371 QuickBooks using the steps below:

  • On your keyboard, hold down the Windows key + R key to run the file. It will open a Run window.
Windows + R Keys
  • In that window type or copy C:\ProgramData\Intuit\Entitlement Client\v8 and then enter it there (or the appropriate location on your system where QuickBooks saves entitlement information)
Fix Error 3371 - Entitlement Client
  • Then click on the OK key. This will open Window Explorer at that location.
  • You can now easily locate the ecml file.
  • Once done with that, right-click on it and now select the delete option to resolve the error 3371
  • Close this window and then try to re-run your QuickBooks software.
  • You will be asked to register the product again, if you failed to do so.
Fix Error 3371 - Entitlement Client 2

Windows XP:

The steps for windows XP user differ. Thus, make sure you perform the right set of steps:

  • Click ‘Start‘ and choose ‘Run option.
  • Then type the following command into the ‘Open field:
  • C://Documents and ‘Settings All Users‘ Application DataIntuitEntitlement Clientv2

(Please note that you may have more than one ‘V’ folder, so it is better to look for the current one)

Solution 3: Install latest windows updates

Updating windows to the latest release is something that can fix the issue for you. Thus, try performing the below steps and update your operating system to the latest release.

  • First of all, click on the Start key button.
  • After that choose all programs and then update your windows.
  • Then hit a click on the update option and click on it to check for latest updates.
Update the Windows 10 (Check for updates)
  • After getting a successful update, you need to reinstall your QuickBooks once again.

After attempting all the actions discussed above, you should have resolved the error. Incidentally, if the trouble still exists, do the steps below.

clean install tool in quickbooks

Read Also: How to Fix QuickBooks Error Code C=272?

Solution 4: Download QuickBooks tool hub and use Quick fix my program

QuickBooks Tools Hub
  • Under this process, you need to first close QuickBooks desktop.
  • Further, download the QuickBooks Tool Hub on your system
  • The next step is to select Quick Fix My Program option
  • Followed by selecting installation issues and look for Error 3371 to fix the error
Run Quick Fix My Program
  • Once done with that, click on OK tab.
  • The last step is to open the QuickBooks and open the data file

This tool will automatically resolve license, validation, and registration errors in QuickBooks desktop to recreate the damaged file.

Solution 5: Run QuickBooks install diagnostic tool from tool hub program

Choose QuickBooks Install Diagnostic tool
  • Now let the tool run it and wait for few mins
  • Once the tool finishes reboot your computer

See this also: How to Fix QuickBooks Error Code 15218?

Solution 6: Manually resolve this error

For resolving the error, just follow the below steps:

Solution 7: Clean System Junk Files

Clean Your Systems Junk Files - QuickBooks error code 3371
  • You need to first access the file explorer and select This PC.
  • Once done with that, select properties tab.
  • After that, click on the disk cleanup.
disk cleanup - QuickBooks error 3371 status code 11118
  • And select the option to clean system files.
  • You now have to click on ok tab and select delete files option.
  • Moreover, you can manually clean temporary files in your system by adhering to the steps.
  • Access the run window by pressing win + R.
  • You now have to type %TEMP% in the box and click on the enter tab.
Clean temp files - QuickBooks error 3371 status code 11118
  • Once done with that, the folder with the temp files will open.
  • You will further have to press ctrl + A and select all the files and click on the Delete tab to remove all the temporary files.

Solution 8: Run 3371 Error fix from Tool Hub

Just in case you have already downloaded the tools hub program, you can directly get access to the 3371 error fix program. The steps involved in fixing the QuickBooks error 3371 status code 1 using this tool are:

  • The first step is to double click the QB Tool Hub icon on the windows desktop to open it.
  • After that, select the installation issues tab.
Installation issues tab - 3371 error in QuickBooks
  • Select the 3371-error fix.
  • And further click on ok tab and launch QuickBooks.
  • Open the data file and inspect whether the error is resolved or not.

Read Also: How to resolve QuickBooks error code 1935?

Winding Up!

I hope the above given steps are beneficial for you and you have now successfully resolved QuickBooks error 3371 statuscode 11118. However, if still the error persists or you are not able to use your software, then seek professionals help directly by contacting our QuickBooks premier support team at +1-888-510-9198. Our experts and certified professionals will help you in fixing the error without any further hassle. Thus, do not hesitate to call us anytime. Our team will be happy to help you!

 

Other helpful articles:

How to Fix QuickBooks Payroll Update Error 12152?

How to Fix QuickBooks Error Code 6189?

Easy steps to resolve QuickBooks desktop for Mac issues

Some FAQs Related to the QuickBooks error 3371

What is QuickBooks Error 3371 Status-Code 11118 and what causes it?

QuickBooks Error 3371 Status-Code 11118 is a common issue that occurs when users try to activate or open their QuickBooks Desktop software. This error is typically caused by corrupt or missing files that are important for QuickBooks licensing, such as entitlementDataStore.ecml. A possible reason for this could be improper shutdown, system crash, or outdated Windows operating system.

How can I fix QuickBooks Error 3371 Status-Code 11118?

To resolve QuickBooks Error 3371 Status-Code 11118, you can try the following steps:
a. Update your Windows operating system to the latest version.
b. Delete the EntitlementDataStore.ecml file and re-register QuickBooks.
c. Run the QuickBooks Install Diagnostic Tool.
d. Reinstall QuickBooks Desktop using a clean install process.

Can I contact QuickBooks support to get assistance for Error 3371 Status-Code 11118?

Yes, you can reach out to our QuickBooks support team for assistance with resolving Error 3371 Status-Code 11118. Simply dial our toll-free number +1-888-510-9198 to get in touch with our expert technicians who can guide you through the troubleshooting process.

Is my company data at risk due to QuickBooks Error 3371 Status-Code 11118?

QuickBooks Error 3371 Status-Code 11118 is primarily related to licensing and activation issues, so your company data is generally not at risk. However, it’s always a good idea to create regular backups of your company file to ensure data safety in case of unexpected issues.

Can I prevent QuickBooks Error 3371 Status-Code 11118 from happening in the future?

While it’s not possible to guarantee that QuickBooks Error 3371 Status-Code 11118 will never occur again, you can take some preventive measures, such as:
a. Keep your Windows operating system up-to-date.
b. Use reliable antivirus software to protect your system from potential threats.
c. Regularly back up your QuickBooks company file.
For further assistance or more information, feel free to call our toll-free number +1-888-510-9198. Our expert technicians are available to help you with any QuickBooks-related issues you may encounter.

How to Fix QuickBooks Error Code 80029c4a? (Error Loading Type Library/DLL)

How to Fix QuickBooks Error Code 80029c4a? (Error Loading Type Library/DLL)

Did you see an error message: QuickBooks error code 80029c4a error loading type library/DLL can’t load a dynamic link library? Well, this issue is often seen when you open QuickBooks software. It shows up with any of the following warning messages:

Problem: there was an unexpected error reported while trying to run QuickBooks with company file “name of your company file:

Error Code 80029c4a

Description: Error loading type library/DLL

QuickBooks Error Code 80029c4a Error Message

Or You may get another error message on your screen

QuickBooks Error Code Message 80029c4a - Error loading type library-DLL

To help you fix this issue, we have come up with this segment sharing the complete set of steps to fix such an error in QuickBooks. However, if you need any sort of technical guidance at any point in time, then in that case, feel free to reach out to our QuickBooks error support team at +1-888-510-9198, and get answers to all your queries immediately.

You might also read: How to Fix QuickBooks error code 15222?

What is QuickBooks Error Code 80029c4a?

QuickBooks Error Code 80029c4a is an unexpected error that mainly occurs when a user tries to open QuickBooks or a company file. Also, this error can occur when a company file has been damaged or corrupted. This error is also known as a run-time error and it is caused due to many factors. QuickBooks error code 80029c4a is seen when there is some issue with the DLL file. Talking about DLL files, they permit multiple programs to share the same functionality. This particular issue might freeze the system. We have discussed below the signs, causes, and fixes of this error. Let us have a look:

Symptoms of Error Code 80029c4a in QuickBooks

Let’s start with the possible reasons behind to this error.

  • Windows runs slowly or sluggishly.
  • It Crashes the active program window.
  • The system “freezes” for a few seconds at a time.
  • Your computer system regularly collapses with Error 80029C4A
  • Windows responds slowly to computer mouse or keyboard input.
  • Error Code 80029c4a may appear throughout during the program installation.

Causes of QuickBooks Error 80029c4a

There can be a bunch of factors causing such an error. Here are the most common ones enumerated below:

  • The QuickBooks desktop file/files are corrupted, missing, or damaged.
  • This error code generally occurs when a company file has been corrupted or is unable to locate when users try to open their software.
  • Your antivirus defender has incorrectly marked a QB Desktop file as being infected with several Trojans or Malicious.
  • There is an corruption in Windows registry.
  • An Incomplete Installation of QuickBooks Pro software.
  • Error Code 80029c4a takes place while Windows startup or shutdown, or perhaps during the installation of the Windows operating system.
  • QuickBooks component doesn’t start properly or the DLL files are missing or corrupted.

See Also: How to Fix QuickBooks Error Code C=343?

Methods to Fix QuickBooks Error Code 80029c4a

Checkout few quick hacks to resolve QuickBooks Error Code 80029c4a through this info-graphic:

Quick Hacks to Resolve QuickBooks Error Code 80029c4a Infographic Image

QuickBooks error code 80029c4a can be simply eliminate by using the following given methods below. You have to follow every solution methods carefully in order to fix this error. However, if you want to be risk-free or looking for expert’s help then our certified team is available here to assist you in right manner.

Read Also: How to Fix QuickBooks Error Code 80040408?

Method 1: Update Avast Program and Virus Definition

Update your Avast Antivirus Definition & Program Update
  • First of all, perform an Avast Virus definition and make all your programs as updated.
update security software to fix quickbooks error 80029c4a

Note: If you are using another antivirus program then you need to update your antivirus first.

  • First give a right click on your Avast icon.
  • Select update option.
  • Click on a Program tab & then follow the prompts to upgrade your Avast program.
  • Now repeat the above steps 1-3 times & then select Engine & Virus option.

Read Also: How to Fix QuickBooks Error code 6177?

Method 2: Run the Reboot.bat file

Run Reboot.bat file
  • First close your QuickBooks desktop.
  • Now open the folder which you want to reboot.bat file.
    • Give one right click on the icon labeled as QuickBooks Desktop.
    • Now select Properties.
    • Hit a single click on Open File Location.
  • Right click the reboot.bat file and select as Run as System Administrator.
  • Make sure that you run reboot.bat as the Windows Administrator.
  • This depends on the window folder options settings file that shows as bat, reboot or reboot.bat
  • Don’t close the window that appeared as manually. (This will open a blank window by scrolling features). This will close when your reboot.bat utility is completed.
  • At last, restart your computer.

Method 3: Ensure the Antivirus Program have been Quarantined

  • Some antivirus programs accidentally block QuickBooks from loading the essential files.
  • You need to verify your antivirus program for files that has been quarantined.
  • Simply uninstall & reinstall QuickBooks software into your system. This allows the user to open your QB software as successfully.

If you see one of the programs listed here in your quarantine, allow permission to go through your firewall.

AutoBackupExe.exeFileManagement.exeQBW32.exe
Dbmlsync.exeQuickBooksMessaging.exeQBGDSPlugin.exe
DBManagerExe.exe FileMovementExe.exeQBDBMgrN.exe
QBServerUtilityMgr.exeQBLaunch.exeQBCFMonitorService.exe
QBUpdate.exeIntuitSyncManager.exeOnlineBackup.exe

Important:

  1. Most of these files are located in C:\Program Files\Intuit\QuickBooks (year).
  2. Files with (x86) in the location, such as C:\Program Files (x86)\Intuit\QuickBooks 20XX, are 64-bit versions.

Note: We highly recommend you to consult with your IT person before making any changes to your anti-virus programs.

Also Read: Repair your QuickBooks Desktop file for Windows

Method 4: Update your QuickBooks desktop

  • First of all, the user is suggested to Re-install QuickBooks using clean install.
using clean install tool to fix quickbooks error 80029c4a
Update QuickBooks from Main Menu
  • Go to the File menu and click Close Company or Logoff.

(Note: If you open multiple company files in your QuickBooks on a same time, you have to follow this step for every company that is open)

  • After that tap on File & then go to Exit.
  • Ensure you are using your computer as System Administrator.
  • Also, keep in mind that there is No company open on your desktop screen.
no company open message
  • After that, go to Help menu option and then choose Update QuickBooks.
Updating QuickBooks to resolve quickbooks error 80029c4a
  • Select Options.
  • Select Mark all button and then click on Save button.
  • After that click to the Update now.
  • Hit a click on the Reset Update and then select Get Updates option.
Update QuickBooks from Main Menu
  • Once the update process is finished a pop-up will appear as update successful.
  • After that press the Alt + F4 keys or Esc to close the QuickBooks Desktop.
  • Now open the QuickBooks desktop, if you get the Pop-up to install the update.
  • Click to Yes Option.
  • Once the updation is completed, you need to restart your computer.

Method 5: Perform a Windows Repair on QuickBooks

  • In this process, the user is first required to close your QuickBooks desktop.
  • After that click on Windows button, on your keyboard.
  • Followed by opening the Control Panel on your system.
  • And then hit a click on Uninstall or change program.
  • Now choose QuickBooks in the list of the programs.
  • The next step is to hit a click on Uninstall/Change program.
Uninstall and Reinstall QuickBooks on your server computer
  • In the QuickBooks installation window, click Next.
  • The user is then required to opt for the Repair Radio button, and then click on Next.
  • Now tap on the Repair button at the bottom.
Repair QuickBooks  Desktop
  • Once the repair process completes, click on Finish.

After performing the above steps, we hope your QuickBooks software now be repaired.

  • And then, restart your computer if needed.
  • And to end the process, open QuickBooks software to ensure it opens normally.

See Also: How to Fix QuickBooks Error Code 80070057?

Method 6: Running Windows System file checker

  • The very first step in this process is to click on the Start menu and then type in command in the search box.
  • After that, the user needs to press Ctrl + Shift keys, followed by hitting Enter key.
  • Once done with that, a permission dialog box will appear, where the user will have to click on Yes.
  • The next step in the process is to enter SFC/Scannow and then hit Enter.
Running Windows file checker
  • The user will have to wait till the time system file checker completes the scanning process for the error code.
  • And then, when the process ends, the user needs to follow the on-screen prompts to fix the issue.

Method 7: Perform a Clean Install QuickBooks Desktop

  • The user is supposed to gather all the QuickBooks product information.
  • After that, download the installer for the particular version of QuickBooks.
  • The user will now have the License number, that can be seen on the original packaging or in the purchase confirmation email, if the software is bought digitally.
  • After that note the Product year and version.
  • And uninstall your QuickBooks desktop.
  • The next step is to open Windows start menu, and then look for Control panel and open it.
  • Now, go for the Programs and features option or Uninstall a program option.
  • The next step is to pick the Version of QuickBooks from the list.
  • Once done with that, choose Uninstall/change and then remove options.
  • Opt for Next and carry out the on-screen prompts.
  • Reinstall QuickBooks desktop and you are good to go

Method 8: Update Security Software

  • This process requires you to update the antivirus or security software to the latest version or release
  • Now, add the Program/component exceptions as per your manual.
  • Also, re-open QuickBooks again.

You may also like: How to Fix QuickBooks Error Code 6150?

Winding up!

We hope you found this article helpful. If still facing QuickBooks error 80029c4a after performing these steps then feel hassle-free to connect with our U.S Based accounting experts at our QuickBooks enterprise support number i.e. +1-888-510-9198. We will be pleased to help you. Feel free to get in touch with our technical support team any time.

 

Related Article:

How to Resolve Email Issues in QuickBooks Desktop?

How to Fix QuickBooks Error 1311?

Fix export to Excel issues in QuickBooks Desktop

Some FAQs Related to the QuickBooks Error Code 80029c4a

What is QuickBooks Error Code 80029c4a (Error Loading Type Library/DLL)?

QuickBooks Error Code 80029c4a is an error that occurs when a DLL (Dynamic Link Library) file is either missing, corrupted, or not properly registered in the system. This error can cause issues with the QuickBooks application and may prevent it from functioning correctly.

What are the common causes of QuickBooks Error Code 80029c4a?

The common causes of this error include:

1. Damaged or corrupted QuickBooks system files
2. Incomplete installation or improper uninstallation of QuickBooks
3. Windows registry issues related to the QuickBooks application
4. Malware or virus infections that affect QuickBooks-related files

How can I fix QuickBooks Error Code 80029c4a?

To fix this error, try the following solutions:

1. Update QuickBooks to the latest version
2. Repair the QuickBooks installation
3. Perform a clean installation of QuickBooks
4. Run a Windows System File Checker
5. Update your Windows operating system

Can QuickBooks Error Code 80029c4a cause data loss?

While this error may prevent you from accessing your QuickBooks data, it typically does not cause data loss. However, it is recommended that you create regular backups of your company file to safeguard against any potential data loss.

Can I contact QuickBooks support for assistance with Error Code 80029c4a?

Yes, you can contact QuickBooks support for assistance with this error. The toll-free number for our website is +1-888-510-9198. Our team of experts is available to help you troubleshoot and resolve the issue.